Wipro Technologies

Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and elevate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoid legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/escalations as per SLA and quality requirements If unable to resolve the issues, timely elevate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step by step solutions Troubleshoot all client queries in a user friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled callbacks to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills Azure Data Factory Equal Opportunity Employer We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

Job Description We are looking for a Senior C++ Engineer to work in London on a contract basis. As a Senior C++ Engineer, you will be a member of a small, high performing team responsible for a global derivatives algorithmic trading platform. You will work closely with technologists, quants, and traders to develop our in house trading technology and optimize it to achieve market leading performance and reliability. Our proprietary trading platform includes everything from venue connectivity (feed handlers and ordering gateways) to trading engines to shared platforms that enable us to work quickly and efficiently. We are proud of our open and collaborative culture, giving you the opportunity to find what fits you best. Key Responsibilities Write software that communicates with exchanges through their APIs, receiving market data and sending orders over the network in different protocols, such as FIX, Websocket or HTTP requests Ensure quality of software based on a set of testing suites, which you are expected to use, maintain and extend Optimize exchange communication through kernel bypass, optimizing TLS or the connection handling to an exchange Research exchange behavior in detail to align our behavior to that of an exchange Implement these solutions using the provided exchange SDKs in different languages such as C++, Rust, Python, Typescript Implement trading algorithms based on requirements provided by traders and quants Acquire and develop the necessary trading knowledge to successfully translate the requirements into actual software implementation Continuously improve the stability, reliability, and performance of the trading engine Enhance monitoring and observability in collaboration with the Trading Operations team Investigate and resolve production issues such as crashes, unexpected business logic behavior, and performance bottlenecks Prepare for releases and deployments of new trading engine versions Required Experience & Skills Extensive post graduation professional C++ software development experience within the financial industry Solid understanding of parallel, asynchronous, and multithreaded programming to build distributed systems Good knowledge of algorithms and data structures Strong analytical and problem solving skills, with the ability to analyze complex data sets and propose innovative solutions Understanding of trading lifecycle, including order capture & execution, allocation workflow, settlement, and compliance requirements Must have strong technical skills in scripting, Python, PowerShell, C#, SQL, or other programming languages Solid track record in application deployment best practices Proactive system monitoring and troubleshooting, owning reliability improvements and ensuring their successful delivery Soft Skills Excellent communication skills to interact with traders, developers, and stakeholders. Thrives in high pressure situations while working alongside traders, developers and other engineering teams. Proactive, self motivated, and flexible with a positive attitude. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

Wipro Technologies is seeking a Senior C++ Engineer for a contract role in London. You will work within a high-performing team to enhance a global derivatives algorithmic trading platform, focusing on software communication with exchanges, optimizing performance, and implementing trading algorithms. Candidates need extensive C++ development experience in finance, understanding of trading lifecycles, and strong analytical skills. Join a collaborative culture that values diversity and fosters personal growth.

Job Title: CYBER SECURITY ANALYST L4 (CONTRACT) State/Province: West Yorkshire Posting Start Date: 4/28/26 Job Description Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information. Responsibilities Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails Mandatory Skills Akamai WAF Equal Opportunity Statement We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity. If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at . Do not email your resume to this ID as it is not monitored for resumes and career applications. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at .

Wipro Technologies is seeking an SAP Platform Architect to join their Digital and IT Architecture team in Reading, UK. The role involves managing technology strategies and architectural designs, collaborating with various stakeholders, and contributing to governance forums. Candidates should have strong experience in Technical or Enterprise Architecture and capabilities in SAP Business Technology Platform. Excellent communication, strategic thinking, and stakeholder management skills are necessary. Provided accommodations for all applicants to ensure an inclusive workplace.

Wipro are looking for an SAP Platform Architect to work in the UK on a contract basis. As an SAP Platform Architect, you will play a key role within the Digital and IT Architecture team at our utilities client, supporting the development and delivery of technology strategies and architectural designs across multiple platforms and domains. Working closely with IT leadership, Enterprise Domain Architects, Solution Architects, and Product and Programme teams, you will help ensure that technology solutions are aligned with business objectives and delivered in a consistent, governed, and strategic manner across the organisation. Key Responsibilities Engage with IT leaders, Enterprise Domain Architects, Solution Architects, and Product and Programme teams to develop and align technology strategies with business objectives. Own and manage the strategy and roadmap for one or more technology domains, ensuring alignment with organisational goals. Translate business direction and desired outcomes into coherent and actionable technology strategies. Govern and oversee technical designs required to deliver change across multiple technology platforms. Act as lead architect on initiatives within your assigned technology domain where required. Create and maintain policies, procedures, and standards for relevant technology domains. Provide guidance and support to product and project teams on architectural best practices. Collaborate with stakeholders to communicate strategies, roadmaps, and architectural decisions. Contribute to the architecture community by promoting knowledge sharing and demonstrating thought leadership. Provide architectural recommendations and contribute to governance forums and decision-making processes. Required Experience & Skills Strong experience in Technical or Enterprise Architecture with a focus on technology platforms. Ability to consult across a broad range of technologies, platforms, and vendor solutions to drive business outcomes. Experience working collaboratively with senior stakeholders, architects, and delivery teams. Strong strategic thinking and the ability to align technology with business goals. Excellent communication and stakeholder management skills. Ability to lead architectural discussions and influence decision-making. Good organisational and planning skills with attention to detail. Mandatory Skills: SAP BTP Admin. Technical Experience and Skills Required Experience with SAP Business Technology Platform. Knowledge of SAP ERP, SAP Utilities, SAP C4C, and SAP BW/4HANA. Familiarity with SAP Integration software and integration architectures. In-depth knowledge of at least one technology domain relevant to enterprise environments. Ability to design, govern, and document technical architectures and solutions. EEO Statement We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

Job Description: Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Responsibilities Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA's defined in the contract Develop understanding of process/product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and elevate serious client issues to the Team Leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after call/email requests Avoid legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/escalations as per SLA and quality requirements If unable to resolve, timely elevate the issues to TA & SES Provide product support and resolution to clients by diagnosing questions while guiding users through step by step solutions Troubleshoot all client queries in a user friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients' business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled callbacks to customers to record feedback and ensure compliance to contract SLA's Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialists Develop and conduct trainings (Triages) within products for production specialists as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliverables No Performance Parameter Measure 1 Process: No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ESAT Team Management: Productivity, efficiency, absenteeism Capability development: Triages completed, Technical Test performance Mandatory Skills JAX-RS - Java API - RESTful Web Services Equal Opportunity Employer We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

Wipro Technologies seeks a dedicated professional in Greater London to oversee process delivery and support Production Specialists. The successful candidate will ensure client queries are resolved efficiently and develop technical capabilities within the team. Responsibilities include performance oversight, managing technical escalations, and conducting team training to enhance service levels. Required skills include proficiency in JAX-RS and RESTful web services. Join a company committed to diversity and supporting all applicants.