Howden Group Services Limited is seeking a proactive CRM Business Analyst to bridge business stakeholders and the Salesforce-focused product team. You will elicit requirements, translate them into user stories, and maintain documentation for large insurance operations.
The role emphasizes UAT leadership, data-driven product improvements and cross functional collaboration. The position is hybrid in Central London, requiring 2-3 days onsite weekly, and involves shaping CRM enhancements, defining