Howden Group Services Limited

Howden Group Services Limited is seeking a Senior People Analytics Analyst to lead the data side of their People Analytics function. You will work closely with HR-side analysts to translate requirements into data products and insights. Your role includes managing a team of data analysts, overseeing analytical products, and ensuring data quality and governance. Strong technical skills in SQL, Python, and Power BI are essential. A hybrid working model and flexibility in hours may be offered.

Howden Group Services Limited is seeking a Data Governance Analyst to enhance and implement data governance frameworks across the Group. You will partner with Data Champions to promote compliance and data quality, while engaging with stakeholders to drive improvement. The ideal candidate will have at least 2 years' experience in Data Governance and will be adept at communication with both technical and business teams. This role offers flexibility in working arrangements from the London City office.

Data Governance Analyst A fantastic opportunity to develop and expand our business-critical data governance capability. Summary of the role Howden Group Services is looking for a Data Governance practitioner to support the enhancement and implementation of our Data Governance framework across the whole of the Group. As a Data Governance Analyst, you will help embed a culture of excellence that focuses on delivering foundations for sustainable growth under the guidance of the Data Governance Advisory and Awareness Lead and the Group Head of Data Governance, through the delivery of Data Governance services to business stakeholders and projects. Responsibilities Partner with Data Champions and Data Owners embedded across the Group to advise them on compliance with policies, standards and drive data quality improvement. Work with other colleagues in Group Data & Analytics to implement good Data Governance practices. Support the management and maintenance of key Data Governance framework assets and make improvement recommendations. Participate in projects that deliver the new capabilities, services and assets in our roadmap. Support the development and reporting of Key Performance and Key Risk Indicators for Data Governance. Develop, disseminate and support data governance literacy & training materials and communications to data practitioners and the wider data community. Help prepare meeting packs, reports and templates to facilitate data governance meetings and forums. Support communications strategy and maintain and help administrate the data governance SharePoint site and other resources. Help ensure that Data Owners and Data Stewards are suitably trained to carry out their activities. Requirements Essential: Experience of working as a Data Governance practitioner or similar role (at least 2 years). Experience of Data Governance approaches and practices in large organisations. Experience working with business, data and technical teams to clearly document Data Governance requirements. Experience of assisting in the implementation of Data Governance projects in a large organisation. Good communication skills with both business and technical stakeholders. A self-starter who can handle multiple priorities. Able to articulate sophisticated technical themes to business partners. High attention to detail whilst understanding the bigger picture. Strong problem solving skills. Desired: Insurance broking or wider Financial Services industry knowledge. Experience with Data Governance tools (e.g. Collibra, Informatica, Orchestra Networks etc.). Risk management practices. Understanding of Data Quality Management. Fluent written and spoken Spanish. Location You will be based at our London City office with flexible remote working. Benefits Career that you define. We value diversity - there is no one Howden type. We support each other in the small everyday moments and the bigger challenges. We are determined to make a positive difference at work and beyond. Reasonable Adjustments We are committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. This includes accommodations such as flexible hours, hybrid working arrangements, and necessary technological or office adaptations. Not all positions can accommodate changes to working hours or locations. Contact your Recruitment Partner for further details.

Senior People Analytics Analyst - Howden Group Holdings The Senior People Analytics Analyst will lead the data side of the People Analytics function. Working in close partnership with the HR side Analytics team - who act as business analysts - this role is responsible for translating people analytics requirements into robust, high quality data products, tools and insight. Responsibilities Team Leadership & Development Lead, manage and develop a team of data analysts/specialists Set clear objectives, provide regular feedback and create development opportunities within the team Foster a collaborative, high quality delivery culture with a focus on accuracy, efficiency and continuous improvement Act as the senior technical authority within the team, providing guidance on approaches, methods and tools Technical Delivery & Hands On Analytics Oversee and contribute to the development and maintenance of core analytical products, including the People Dashboard, DE&I Dashboard and others Lead the team in working with large, complex and inconsistent HR datasets Review and QA team outputs before they reach HR side colleagues or business stakeholders to ensure a consistently high standard Contribute directly to complex or high priority analytical work, including ad hoc deep dives on topics such as attrition, workforce trends and DE&I Translate stakeholder and HR BA requirements into scalable, maintainable technical solutions Stakeholder & HR Side Partnership Serve as the primary point of contact between the data team and HR side analytics colleagues, ensuring requirements are well understood Participate in scoping and prioritisation conversations, push back where requirements are unclear or technically unfeasible and propose alternatives Communicate technical constraints, timelines and delivery risks clearly to non technical counterparts Engage directly with senior HR and business stakeholders where required, presenting data outputs and insight with clarity and confidence Strategy, Tooling & Governance Define and evolve the technical standards, tools and frameworks used by the data team Own data governance on the analytics side, maintaining master data principles, ensuring data integrity, confidentiality and security across all datasets Develop and document standard operating procedures for data handling, pipeline management and archiving Identify opportunities to improve the team's tooling, processes and ways of working in line with the broader HR and technology roadmap Work closely with HRIS, Finance and IT teams to ensure strong data collaboration and quality across source systems Qualifications Proven experience in a data analytics, people analytics or business intelligence role, with prior experience managing or mentoring a technical team Strong technical skills across relevant tools and languages (e.g. SQL, Python, Power BI, Excel or similar) Experience operating in a project based or consultancy style delivery model, working from briefs or requirements defined by others Excellent communication skills, with the ability to engage effectively with both technical colleagues and non technical HR or business stakeholders High attention to detail and a strong commitment to data quality and governance Comfortable balancing hands on delivery with team leadership responsibilities Benefits and Adjustments We offer reasonable accommodations to ensure that our positions align well with your needs. In addition to the usual adjustments such as software, IT and office setups, we can also accommodate flexible hours or hybrid working where possible. Please let us know if you require any reasonable adjustments, and we will be happy to assist.

Howden Group Services Limited is looking for an IT Executive Support Engineer to deliver dedicated technical support to senior executives and VIP users across UK office locations. The role includes providing first-to-second line support, managing high-priority incidents, and ensuring seamless functionality of Microsoft Office 365. The ideal candidate will have IT industry experience, excellent communication skills, and be ITIL certified. You will liaise with executives and coordinate with relevant teams while maintaining excellent support standards.

Job Role You will be hired as an IT Executive Support Engineer to provide dedicated technical support to senior executives and VIP users in the UK office locations. Key Responsibilities First contact for high priority incidents and requests for executives and senior business stakeholders. Provide first to second line IT support for over 500 global VIP employees. Maintain an excellent standard of support and build relationships with key executives and PAs. Manage tickets via ServiceNow. Set up and maintain laptops, desktops, mobile devices and peripheral equipment for executives. Provide mobile device support and advanced troubleshooting (Apple & Android technologies). Proactively identify potential technical issues, implement preventive solutions and perform root cause analysis. Liaise with, delegate tasks to and coordinate with relevant teams for escalation. Support the Exec Support Specialist and, when necessary, escalate issues to the Head of IT. Perform Active Directory, user and computer administration. Ensure seamless functionality of Microsoft Office 365, collaboration tools and enterprise applications. Basic MacOSX support and basic network troubleshooting. Participate in ad hoc support requests, desk moves, desk side support and home visits. Travel to global office locations to support senior executives during business critical conferences and meetings. Provide support during core business hours (8am 6pm, Mon Fri) and, on occasion, out of hours, including weekends and bank holidays. Skills and Abilities Strong communication, professionalism and discretion when handling sensitive executive support. Understanding of the importance of excellent customer service and a "can do" attitude. Excellent written and verbal communication skills. Confidence to interact with senior management, clients and colleagues. Proficiency in working within a team environment. Logical thinking and ability to remain calm under pressure. Strong prioritisation skills and adherence to process. Patience and empathy when dealing with customers and colleagues. Effective problem solving based on clear reasoning and sound rationale. Tactful, diplomatic and able to thrive in an ever changing environment. Capability to work proactively, under pressure and independently with minimal direction. Good understanding of Apple mobile devices. Strong background in Microsoft products (Office, Windows). Comfort using web conferencing, collaboration tools and apps such as Microsoft Teams, Zoom, WhatsApp and Cisco Webex. Knowledge & Experience IT industry experience. Microsoft Windows11, Microsoft OfficeO365 and Microsoft Teams. Video conferencing technologies. AppleOSX / Apple Mobile. Active Directory. Mimecast. ITIL best practice. Remote support tools. Incident, Request, Problem and Change Management. Administrative and clerical procedures. Compliance with FCA requirements and data protection, AML, etc. Professional Qualifications ITIL Foundation V4 - required. Compliance & Regulatory Responsibilities Remain compliant with FCA requirements. Obtain appropriate approvals to ensure compliance with company policy, procedures and regulatory requirements (data protection, money laundering, etc.). Share best practices and information within the team. Maintain accurate workplace records and documentation. Reasonable Adjustments We are committed to providing reasonable accommodations such as software, IT, and office setups, flexible hours, or hybrid working where possible. Not all positions can accommodate changes to working hours or locations. Benefits - What We Offer A career that you define. We value diversity, support each other in everyday and challenging moments, and are determined to make a positive difference at work and beyond.

Role Overview The role will be expected to engage with multiple business units within the Group and EA technical delivery teams to support the planning and delivery, up to production environment, for dependent programmes and projects with strong alignment to Enterprise Architecture and Group strategy. The incumbent ensures completion of administrative tasks such as project operations support, deliverable management, communication support and project management tooling support. The incumbent is responsible for the creation and maintenance of management dashboards and executive summaries, supports the planning and delivery of stakeholder workshops to investigate user requirements, complex problems or issues and capture key insight, manages sprint ceremonies and associated activities in Azure DevOps, produces and maintains RAID logs, compiles project status reports to management and wider stakeholder groups, updates the EAA project portfolio ensuring Technical Delivery Managers detailed delivery plans are in sync with the portfolio view of senior stakeholder reporting, engages with programme and project managers working on dependent programmes and projects, manages the end to end project lifecycle, monitors key aspects of projects (e.g. resourcing, time, quality, costs, risks and issues), exercises effective time management across geographies and time zones, raises and manages production change requests, and presents changes to the Change Authorisation Board for approvals. Key Responsibilities Ensure completion of administrative tasks such as project operations support, deliverable management, communication support and project management tooling support. Responsible for the creation and maintenance of management dashboards and executive summaries. Support the planning and delivery of stakeholder workshops to investigate user requirements, complex problems or issues and capture key insight. Manage sprint ceremonies and associated activities in Azure DevOps. Produce and maintain RAID logs. Compile project status reports to management and wider stakeholder groups. Update the EAA project portfolio ensuring Technical Delivery Managers detailed delivery plans are in sync with the portfolio view of senior stakeholder reporting. Engage with programme and project managers working on dependent programmes and projects. Manage the end to end project lifecycle for projects. Monitor key aspects of projects (e.g. resourcing, time, quality, costs, risks and issues). Exercise effective time management especially when working across geographies and time zones. Raise and manage Production Change requests and present changes over the Change Authorisation Board for approvals. Required Experience & Skills 3 to 5 years of proven experience in a Technical Delivery Manager role, delivering enterprise software tools at scale, preferably within a regulated industry. Well versed with agile and waterfall ways of working. Strong knowledge and experience in the Software Development Life Cycle, development processes, and system architecture. Pro active problem solving mindset - analysing complex issues, critical thinking and developing innovative solutions. Excellent stakeholder management skills - able to engage at all levels. Collaborator - aligning cross functional teams towards a common goal, conflict resolution and fostering a collaborative work environment. Attention to detail especially when managing risks, issues and documentation. Desirable Qualifications Experience in the insurance or financial services industry. Background in project management, project coordination and enterprise architecture. Experience in Azure hosted applications. Experience with ServiceNow for raising and managing changes. Benefits and Adjustments We value diversity and are committed to providing reasonable accommodations to ensure that our positions align well with your needs. In addition to the usual adjustments such as software, IT and office setups, we can also accommodate other changes such as flexible hours or hybrid working. We offer a career that you define and we support each other in the small everyday moments and the bigger challenges. We are determined to make a positive difference at work and beyond.

Howden Group Services Limited seeks a Technical Delivery Manager to engage with multiple business units and support project operations within a regulated industry. The ideal candidate should have 3 to 5 years' experience, effective stakeholder management skills, and a strong understanding of software development life cycles. This role includes responsibilities such as managing the end-to-end project lifecycle, creating management dashboards, and ensuring alignment with technical teams. Flexible working arrangements and a commitment to diversity are part of the company culture.

Graduate / Early Career Specialty Data Analyst - Marine, Cargo and Logistics We're looking for a curious, analytical graduate or early career Data Analyst to join our Marine, Cargo and Logistics Specialty team. This is a hands on role where you'll learn how data is used in business decisions, working closely with brokers, data specialists, and technology teams. You'll help turn complex datasets into clear insights that support clients and business across sport, media, and entertainment. You don't need to know everything on day one. We're looking for strong foundations, curiosity, and the motivation to learn fast. Responsibilities Work with brokers and business stakeholders to understand real world problems and translate them into data questions. Explore and prototype data ideas, helping shape user stories and analytical approaches. Clean, analyse and validate data from multiple sources to ensure accuracy and reliability. Build insights, visuals and case studies that are used in client discussions and proposals. Spot patterns and trends in data and help explain what they mean in practice. Use modern data and analytics tools to turn raw data into clear, actionable outputs. Collaborate with data, technology and analytics teams across the wider group. Document your work and follow best practice data standards. What we are looking for Essential A degree (or equivalent) in a numerate or analytical subject (e.g. maths, statistics, data science, economics, engineering, sciences) Strong attention to detail and logical thinking A genuine interest in how data can influence business decisions Confidence explaining ideas to both technical and non technical audiences An inquisitive, problem solving mindset Technical skills (you don't need all of these on day one) Experience using Excel for analysis Exposure to Python, SQL and/or R through study, projects or internships Familiarity with data visualisation tools such as Power BI (or similar) Interest in learning modern data platforms (Databricks) Nice to have (but not required) University or personal projects involving real datasets Basic understanding of data modelling or data pipelines Curiosity about GenAI / LLMs and how they can support analytics An interest in insurance, sport, entertainment, or commercial analytics What you'll get A structured early career role with on the job learning and mentoring Exposure to client and operations work Training and professional qualifications (e.g. Chartered Insurance Institute) Competitive salary, generous pension and private medical cover Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. Permanent

Howden Group Services Limited is seeking a Graduate / Early Career Specialty Data Analyst to join their Marine, Cargo and Logistics team in London. The role involves working closely with brokers and technology teams to analyze data and draw insights for business decisions. This hands-on position offers mentoring and professional training, with a focus on developing the skills needed to excel in data analytics. The ideal candidate should possess strong analytical skills and a genuine interest in how data influences business outcomes.