IT Manager

Role: IT Manager

Location: Burnley

Salary: £60K - £65K

DOEMorson are recruiting on behalf of a leading global engineering and manufacturing organisation for an experienced IT Manager to join their team in Burnley. This is an excellent opportunity for an experienced IT professional with a strong 3rd Line background who is looking to take the next step into a leadership role, or for an established IT Manager wanting to join a large international business. You'll lead a team of 7 IT professionals, acting as the senior technical point of contact while driving projects, mentoring your team and ensuring the delivery of a high-quality IT service across the site. Working closely with both UK and international colleagues, you'll play a key role in supporting business operations, improving IT services and delivering technology projects across multiple European locations.

• Lead, develop and mentor a team of 7 IT professionals
• Act as the final technical escalation point for complex IT issues
• Lead and deliver a range of IT projects from planning through to implementation
• Ensure the ongoing performance, availability and security of business systems
• Manage software upgrades, hardware refreshes and technology improvements
• Oversee backup, patching and disaster recovery processes
• Work closely with international IT teams to deliver global initiatives
• Support business critical incidents and coordinate technical resolution when required
• Build strong relationships with stakeholders across the business
• Drive continuous improvement and identify opportunities to enhance IT services
• Monitor performance, risks and project delivery through regular reporting

• Previous experience in a 3rd Line IT Support, Senior IT Engineer or similar technical role
• Experience leading, mentoring or managing technical teams
• Strong knowledge of Operating Systems, Enterprise Storage, Virtualisation and Cloud technologies (experience desirable)
• Experience delivering IT projects from inception through to completion
• Excellent troubleshooting and problem solving abilities
• Strong stakeholder management and communication skills
• A proactive and collaborative approach to leadership
• Experience within manufacturing or engineering would be advantageous but is not essential

• Hybrid working after probation - 2 days WFH, 3 days onsite
• No on call
• Occasional ad hoc attendance for major incidents if required
• Quarterly fully expensed travel to sites across France, Morocco and mainland Europe (approximately 4 trips per year)
• Opportunity to lead business critical projects
• Leadership responsibility for a team of 7 IT professionals
• International exposure within a global organisation
• Long term career development and progression opportunities

This is a fantastic opportunity for an experienced 3rd Line IT professional looking to step up or an experienced hands on IT Manager who enjoys leading people, mentoring others and delivering technology projects while remaining close to the technical side of the role.