Payment business Analyst

Job Description - Payment business Analyst (CREQ262588)

Job Description

Payment business Analyst - ( CREQ262588 )

Description

Location: London
Employment Type: FTC rolling
Company: Virtusa

100% Work on site / 5 day in office

Virtusa is a global leader in digital engineering and technology services, partnering with some of the world's largest banks and financial institutions. With over 35,000 professionals across 25+ countries, we help clients accelerate digital transformation through cloud, data, AI, automation, and modern software engineering.

Joining Virtusa means working on mission-critical global projects, collaborating with international teams, and building your career in a culture that values innovation, continuous learning, and work-life balance.

We are looking for an experienced FX e-Trading Support Specialist to join a global financial services project. This role is ideal for professionals with experience supporting electronic trading platforms, FX operations, and client onboarding within a high-availability trading environment.

You will work closely with Front Office, Middle Office, Operations, Technology, and external clients to ensure seamless onboarding, production support, and operational excellence across electronic trading platforms.

• Support electronic FX trading platforms in a production and client-facing environment.
• Manage onboarding and administration of e-Trading users across multiple trading platforms.
• Understand and support the complete FX trading lifecycle, including:
  • Trade Execution
  • Allocation
  • Clearing
  • Settlement
• Coordinate with Front Office, Operations, Technology, and external stakeholders to implement client connectivity and trading setups.
• Support post-implementation activities and resolve client issues within agreed SLAs.
• Troubleshoot production issues and work with internal teams to ensure timely resolution.
• Participate in system testing, production releases, and operational readiness activities.
• Ensure compliance with information security, regulatory, and operational standards.
• Maintain documentation for onboarding procedures, production issues, and operational processes.
• Build strong relationships with internal teams and external clients while delivering excellent customer service.

• Strong understanding of the FX market and electronic trading concepts.
• Good knowledge of the complete trade lifecycle:
  • Execution
  • Allocation
  • Clearing
  • Settlement
• Experience onboarding and administering electronic trading (e-Trading) users.
• Experience working within e-Trading Client Services or a related Operations/Production Support environment.
• Excellent analytical and problem-solving skills.
• Ability to troubleshoot issues in time-critical production environments.
• Strong communication and stakeholder management skills.
• Ability to coordinate multiple teams during client onboarding and production activities.
• Ability to learn new business concepts quickly.
• Strong ownership mindset and customer-focused approach.
• Ability to work independently under pressure with minimal supervision.
• Understanding of Information Security principles.
• Bachelor's degree in Economics, Business Administration, Engineering, Computer Science, or a related discipline.

• Experience in FX Middle Office or Back Office operations.
• Experience supporting high-availability or mission-critical trading applications.
• Knowledge of financial messaging or trading platforms.
• Additional European language skills are an advantage.

• Opportunity to work with one of the world's leading global financial institutions.
• Exposure to enterprise-scale electronic trading platforms and FX technologies.
• International, collaborative, and multicultural working environment.
• Long-term career growth and learning opportunities.
• Competitive compensation and benefits.

If you have a passion for financial markets, electronic trading, and delivering exceptional client support, we'd love to hear from you.