Virtusa
Job Description - Payment business Analyst (CREQ262588) Job Description Payment business Analyst - ( CREQ262588 ) Description FX e-Trading Support Specialist Location: London Employment Type: FTC rolling Company: Virtusa 100% Work on site / 5 day in office About Virtusa Virtusa is a global leader in digital engineering and technology services, partnering with some of the world's largest banks and financial institutions. With over 35,000 professionals across 25+ countries, we help clients accelerate digital transformation through cloud, data, AI, automation, and modern software engineering. Joining Virtusa means working on mission-critical global projects, collaborating with international teams, and building your career in a culture that values innovation, continuous learning, and work-life balance. Role Overview We are looking for an experienced FX e-Trading Support Specialist to join a global financial services project. This role is ideal for professionals with experience supporting electronic trading platforms, FX operations, and client onboarding within a high-availability trading environment. You will work closely with Front Office, Middle Office, Operations, Technology, and external clients to ensure seamless onboarding, production support, and operational excellence across electronic trading platforms. Key Responsibilities Support electronic FX trading platforms in a production and client-facing environment. Manage onboarding and administration of e-Trading users across multiple trading platforms. Understand and support the complete FX trading lifecycle, including: Trade Execution Allocation Clearing Settlement Coordinate with Front Office, Operations, Technology, and external stakeholders to implement client connectivity and trading setups. Support post-implementation activities and resolve client issues within agreed SLAs. Troubleshoot production issues and work with internal teams to ensure timely resolution. Participate in system testing, production releases, and operational readiness activities. Ensure compliance with information security, regulatory, and operational standards. Maintain documentation for onboarding procedures, production issues, and operational processes. Build strong relationships with internal teams and external clients while delivering excellent customer service. Required Skills & Experience Mandatory Strong understanding of the FX market and electronic trading concepts. Good knowledge of the complete trade lifecycle: Execution Allocation Clearing Settlement Experience onboarding and administering electronic trading (e-Trading) users. Experience working within e-Trading Client Services or a related Operations/Production Support environment. Excellent analytical and problem-solving skills. Ability to troubleshoot issues in time-critical production environments. Strong communication and stakeholder management skills. Ability to coordinate multiple teams during client onboarding and production activities. Ability to learn new business concepts quickly. Strong ownership mindset and customer-focused approach. Ability to work independently under pressure with minimal supervision. Understanding of Information Security principles. Bachelor's degree in Economics, Business Administration, Engineering, Computer Science, or a related discipline. Preferred Experience in FX Middle Office or Back Office operations. Experience supporting high-availability or mission-critical trading applications. Knowledge of financial messaging or trading platforms. Additional European language skills are an advantage. What We Offer Opportunity to work with one of the world's leading global financial institutions. Exposure to enterprise-scale electronic trading platforms and FX technologies. International, collaborative, and multicultural working environment. Long-term career growth and learning opportunities. Competitive compensation and benefits. If you have a passion for financial markets, electronic trading, and delivering exceptional client support, we'd love to hear from you.
Job Description - Payment business Analyst (CREQ262588) Job Description Payment business Analyst - ( CREQ262588 ) Description FX e-Trading Support Specialist Location: London Employment Type: FTC rolling Company: Virtusa 100% Work on site / 5 day in office About Virtusa Virtusa is a global leader in digital engineering and technology services, partnering with some of the world's largest banks and financial institutions. With over 35,000 professionals across 25+ countries, we help clients accelerate digital transformation through cloud, data, AI, automation, and modern software engineering. Joining Virtusa means working on mission-critical global projects, collaborating with international teams, and building your career in a culture that values innovation, continuous learning, and work-life balance. Role Overview We are looking for an experienced FX e-Trading Support Specialist to join a global financial services project. This role is ideal for professionals with experience supporting electronic trading platforms, FX operations, and client onboarding within a high-availability trading environment. You will work closely with Front Office, Middle Office, Operations, Technology, and external clients to ensure seamless onboarding, production support, and operational excellence across electronic trading platforms. Key Responsibilities Support electronic FX trading platforms in a production and client-facing environment. Manage onboarding and administration of e-Trading users across multiple trading platforms. Understand and support the complete FX trading lifecycle, including: Trade Execution Allocation Clearing Settlement Coordinate with Front Office, Operations, Technology, and external stakeholders to implement client connectivity and trading setups. Support post-implementation activities and resolve client issues within agreed SLAs. Troubleshoot production issues and work with internal teams to ensure timely resolution. Participate in system testing, production releases, and operational readiness activities. Ensure compliance with information security, regulatory, and operational standards. Maintain documentation for onboarding procedures, production issues, and operational processes. Build strong relationships with internal teams and external clients while delivering excellent customer service. Required Skills & Experience Mandatory Strong understanding of the FX market and electronic trading concepts. Good knowledge of the complete trade lifecycle: Execution Allocation Clearing Settlement Experience onboarding and administering electronic trading (e-Trading) users. Experience working within e-Trading Client Services or a related Operations/Production Support environment. Excellent analytical and problem-solving skills. Ability to troubleshoot issues in time-critical production environments. Strong communication and stakeholder management skills. Ability to coordinate multiple teams during client onboarding and production activities. Ability to learn new business concepts quickly. Strong ownership mindset and customer-focused approach. Ability to work independently under pressure with minimal supervision. Understanding of Information Security principles. Bachelor's degree in Economics, Business Administration, Engineering, Computer Science, or a related discipline. Preferred Experience in FX Middle Office or Back Office operations. Experience supporting high-availability or mission-critical trading applications. Knowledge of financial messaging or trading platforms. Additional European language skills are an advantage. What We Offer Opportunity to work with one of the world's leading global financial institutions. Exposure to enterprise-scale electronic trading platforms and FX technologies. International, collaborative, and multicultural working environment. Long-term career growth and learning opportunities. Competitive compensation and benefits. If you have a passion for financial markets, electronic trading, and delivering exceptional client support, we'd love to hear from you.
