Technical Support Engineer: Resolve, Escalate & Delight Users

  • OneAdvanced
  • 07/07/2026
Full time Information Technology Telecommunications

Job Description

OneAdvanced is seeking a Technical Support Engineer to deliver outstanding technical support to customers and their end-users. You will be responsible for troubleshooting IT issues, logging incidents, and ensuring timely resolution in line with SLAs.

The ideal candidate will possess excellent troubleshooting skills across various IT systems, a solid understanding of IT service management practices, and a commitment to customer satisfaction. Benefits include generous holiday leave and a comprehensive wellbeing program.