Digital Waffle is seeking an experienced 2nd Line Support Engineer to join their technical support team in London. This role requires expertise in Microsoft infrastructure and cloud technologies, providing essential support to a diverse customer base. You will troubleshoot complex issues and assist with migrations and upgrades.
The ideal candidate has 2-4 years of relevant experience, strong communication skills, and a good understanding of hybrid cloud environments. The position offers a hybrid work model, allowing for both remote and on-site support.