Digital Trading Manager - JD IE
Role overview:
Working with the Head of Trading, this role will drive activities to ensure we achieve Revenue, Profit and EBIT targets for our Digital business. The role will work with Buying & Merchandising & Digital Marketing functions to appropriately plan & deliver the activity.
Responsibilities:
- Working with the Trade Lead & Commercial Finance Teams to Plan market targets & phasing.
- Responsible for the digital trading calendar for the market.
- Own & drive the key projects and enhancements for the market website & app channels.
- Be aware of what competitors are doing, looking for new trends and developments.
- Create the weekly trading summary and daily progress updates.
- Review previous week's performance and propose and agree actions for the week.
- Review daily sales identifying areas of weakness, proposing and taking action to increase sales and ensuring optimal stock availability at all times.
- Tracking, reporting and recommending solutions for slow sellers.
- Suggesting markdown and promotional events in line with brand strategy and tracking performance and reporting on successes and missed opportunities.
- Propose stories and sign off products selected by the Merchandisers to feature on mailers.
- Propose features and sign off products selected by Merchandiser to promote on the site.
- Review stores best sellers to promote the best of the stores lines.
- Refine and optimise merchandising activity by analysing traffic and sales data to improve overall effectiveness across categories.
- Build strong relationships with colleagues across Digital Marketing, Retail and Marketing teams.
- Develop & train the trading exec and their weekly workload.
- Manage the relationship with Operational teams to ensure local warehouse fulfilment is maximised.
- Manage the relationship with Customer Care to improve the customer experience.
Role objectives and KPI's:
- Assist the Digital Trading Head to deliver agreed sales targets
- Own the coordination of all channel and digital teams to effectively execute launches & Campaigns.
- Build upon existing strong relationships with various digital teams
- Responsible for delivering the JD Digital P&L
- Strong Analytical skill set and confident working across a range of analytical platforms
Skills and Experience:
- Experience managing a business P&L.
- Confident working with large datasets and reporting tools (eg Excel, Power Bi, Google Analytics, etc).
- Experience working with within a Trading function.
- A good understanding of other areas of an ecommerce business including Merchandising, Content, performance marketing and Customer Logistics.
- Able to develop and upskill more junior members of the team.
- Commercial brand awareness.
- Exceptional interpersonal skills and good team player.
- Forecasting.
- Reconciliation.
- Trading Calendar.
- Profit & loss Understanding.
- Launch Management.
- Sales Analysis.
- Cross function coordination.
- Managing a Team.
- Marketing Channel Coordination.
- Team Training and Roles.
- Building Blocks.
- Good Analysis Skills
- Good Digital Marketing Channel Knowledge
- Decision-making skills