Senior IT Major Incident & Insight Leader (Hybrid)

Coventry Building Society is looking for a Senior Manager in Shared Support Services, based in Coventry or Manchester. This role is pivotal in leading Major Incident Management and ensuring continuous improvement in ITIL processes across the business.

The ideal candidate will have extensive financial services experience and a proven track record of engaging with senior stakeholders. This permanent position offers a hybrid work model with a commitment to flexibility and inclusivity.