Trust IT Manager

Travel between school sites may be required.

Turn IT on are looking for an experienced and enthusiastic Trust IT Manager who has a real flair for technology mixed with a passion for providing exemplary service to our customers to support schools within a Trust in Bromley.

As Trust IT Manager you will be responsible for the management, installation, maintenance, availability, and security of the schools' ICT network as well as working closely with the Senior Leadership Team to help develop the IT across the school and put plans in place for projects. You must be dedicated to delivering the TIO support service in a manner that embraces our company values. It is your job to facilitate communication between your school and TIO, keep up to date with what services TIO can offer, and manage the accounts of your customers.

The successful candidate will be responsible for monitoring, maintaining, developing and managing a wide range of IT systems across a school's infrastructure.

• Managing the school's network infrastructure and ICT based applications.
• Managing the day to day workload of IT technicians and assisting with their development.
• Providing technical advice, training, and support to staff to enable them to make effective use of systems.
• Day to day management of all IT operations ensuring all requests are dealt with efficiently.
• Monitoring and maintaining all key systems including switches, virtual & physical server environments and backups.
• Providing 2nd/3rd line support.
• Enforcing and monitoring in line with school policies.
• Training internal staff.
• Line managing and taking responsibility for the work of the ICT support staff to ensure they carry out their duties effectively and receive adequate support, guidance and training to provide a high quality ICT support service.

• A passion for IT with at least 2-3 years' experience of working in a school as an IT Network Manager or IT Manager.
• An excellent understanding of the requirements and responsibilities of working within the school environment.
• Experience in upgrading a school IT network system.
• Self motivation with strong communication and interpersonal skills and exceptional customer service skills.
• The ability to work within a team as well as independently and an aptitude for problem solving with a proactive approach to identifying ways to improve services provided by your team.

• Microsoft Certfication
• Cisco
• AD, DNS, DHCP, GP, WDS, WSUS
• Citrix
• Exchange

The role is offered on a full year, full time basis and the successful candidate will be subject to an enhanced DBS check.

In return, we are offering a salary of between £39,000 - £44,500 negotiable for the right person. Benefits include a salary sacrifice pension scheme, wellbeing hub with electric/hybrid car leasing scheme, cycle scheme, eye care voucher scheme, employee assistance programme, employee recognition platform and online retail discounts scheme.

Turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.