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NICE
Principal Partner Success Implementation Engineer
NICE
Principal Partner Success Implementation Engineer United Kingdom - London At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? The Principal Partner Success Implementation Engineer is a principal-level individual contributor and technical authority who shapes partner implementation strategy, technical governance, and scalable adoption across the partner ecosystem. This role is accountable for defining and driving technical standards, reference architectures, and readiness frameworks; leading the most complex cross-partner escalations; and influencing product direction through data-driven insights and strategic advocacy. Operating with broad autonomy, this role leads high-impact enablement programs, mentors senior and mid-level Implementation Engineers, and provides technical direction across Partner Success, TAM, and Support motions. The Principal sets operating rhythms for implementation excellence, establishes mechanisms to measure and improve outcomes (e.g., time-to-value and adoption health), and partners with senior and executive stakeholders to drive systemic improvements that scale globally. How will you make an impact Technical Advocacy & Product Support Deliver expert-level technical authority through guidance, troubleshooting, and platform leadership to partner customers post-readiness, enabling scalable adoption and operational excellence. Champion product enhancements by translating complex partner needs into clear requirements, shaping prioritization, and aligning Engineering and Product on scalable solutions. Lead the highest-severity, cross-partner escalations end-to-end, driving root-cause analysis, preventative actions, and executive-level communication to improve platform reliability and partner outcomes. Own the technical approach for a portfolio of the most complex partner implementations, defining reference architectures for advanced configuration, integrations, deployment patterns, and onboarding strategies. Establish and govern implementation standards (readiness criteria, validation checklists, and deployment best practices) to ensure consistent quality and long-term success at scale. Design the implementation-to-steady-state transition mechanism, aligning stakeholders on ownership, success metrics, and support motions to reduce time-to-value and improve adoption health. Cross-Functional Collaboration Set technical alignment across Partner Success, TAM, Support, and Product by defining shared expectations, escalation paths, and decision-making mechanisms that scale across regions. Collaborate with Partner Success Managers to assess partner maturity, surface systemic technical gaps, and build scalable adoption operating models backed by clear metrics and governance. Synthesize partner signals into clear technical narratives (risks, tradeoffs, and recommendations), influencing roadmap alignment, release readiness, and strategic planning with senior stakeholders. Knowledge Sharing & Best Practices Define, maintain, and govern standardized technical playbooks, reference architectures, and lessons learned to drive consistency and scale across partner implementations. Lead technical forums and communities of practice, mentoring Implementation Engineers and elevating org-wide capability through coaching, calibration, and hands on problem solving. Own the technical enablement strategy for partner readiness, shaping documentation and training programs that improve proficiency, reduce support burden, and accelerate adoption. Lead executive business reviews and strategic technical governance with partners, representing cross-partner technical needs in planning forums and driving alignment on investment priorities. Have you got what it takes? 7+ years of experience in implementation engineering, solutions engineering, technical support, or a related technical customer facing role. Strong expertise in diagnosing and resolving complex technical issues across integrations, APIs, configuration, and deployment environments, including driving systemic fixes. Exceptional communication skills with the ability to translate highly technical concepts for diverse audiences, including executive stakeholders. Proven ability to lead technical projects, influence stakeholders, and collaborate effectively across cross-functional teams, often without direct authority. Ability to travel up to 20% regional travel; some international travel may be necessary to meet with partners, attend business reviews, and support regional initiatives. You will have an advantage if you also have: Experience partnering with channel or reseller organizations. Experience in a global technology or SaaS organization. Professional services, or Solution Delivery. Deep knowledge of global partner ecosystems or channel/alliances strategy. Familiarity with cloud architectures, API ecosystems, or enterprise deployment patterns. What's in it for you? Learn more about the Benefits at NICE Join an ever growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! At NICE, we work according to the NICE FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face to face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
27/07/2026
Full time
Principal Partner Success Implementation Engineer United Kingdom - London At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? The Principal Partner Success Implementation Engineer is a principal-level individual contributor and technical authority who shapes partner implementation strategy, technical governance, and scalable adoption across the partner ecosystem. This role is accountable for defining and driving technical standards, reference architectures, and readiness frameworks; leading the most complex cross-partner escalations; and influencing product direction through data-driven insights and strategic advocacy. Operating with broad autonomy, this role leads high-impact enablement programs, mentors senior and mid-level Implementation Engineers, and provides technical direction across Partner Success, TAM, and Support motions. The Principal sets operating rhythms for implementation excellence, establishes mechanisms to measure and improve outcomes (e.g., time-to-value and adoption health), and partners with senior and executive stakeholders to drive systemic improvements that scale globally. How will you make an impact Technical Advocacy & Product Support Deliver expert-level technical authority through guidance, troubleshooting, and platform leadership to partner customers post-readiness, enabling scalable adoption and operational excellence. Champion product enhancements by translating complex partner needs into clear requirements, shaping prioritization, and aligning Engineering and Product on scalable solutions. Lead the highest-severity, cross-partner escalations end-to-end, driving root-cause analysis, preventative actions, and executive-level communication to improve platform reliability and partner outcomes. Own the technical approach for a portfolio of the most complex partner implementations, defining reference architectures for advanced configuration, integrations, deployment patterns, and onboarding strategies. Establish and govern implementation standards (readiness criteria, validation checklists, and deployment best practices) to ensure consistent quality and long-term success at scale. Design the implementation-to-steady-state transition mechanism, aligning stakeholders on ownership, success metrics, and support motions to reduce time-to-value and improve adoption health. Cross-Functional Collaboration Set technical alignment across Partner Success, TAM, Support, and Product by defining shared expectations, escalation paths, and decision-making mechanisms that scale across regions. Collaborate with Partner Success Managers to assess partner maturity, surface systemic technical gaps, and build scalable adoption operating models backed by clear metrics and governance. Synthesize partner signals into clear technical narratives (risks, tradeoffs, and recommendations), influencing roadmap alignment, release readiness, and strategic planning with senior stakeholders. Knowledge Sharing & Best Practices Define, maintain, and govern standardized technical playbooks, reference architectures, and lessons learned to drive consistency and scale across partner implementations. Lead technical forums and communities of practice, mentoring Implementation Engineers and elevating org-wide capability through coaching, calibration, and hands on problem solving. Own the technical enablement strategy for partner readiness, shaping documentation and training programs that improve proficiency, reduce support burden, and accelerate adoption. Lead executive business reviews and strategic technical governance with partners, representing cross-partner technical needs in planning forums and driving alignment on investment priorities. Have you got what it takes? 7+ years of experience in implementation engineering, solutions engineering, technical support, or a related technical customer facing role. Strong expertise in diagnosing and resolving complex technical issues across integrations, APIs, configuration, and deployment environments, including driving systemic fixes. Exceptional communication skills with the ability to translate highly technical concepts for diverse audiences, including executive stakeholders. Proven ability to lead technical projects, influence stakeholders, and collaborate effectively across cross-functional teams, often without direct authority. Ability to travel up to 20% regional travel; some international travel may be necessary to meet with partners, attend business reviews, and support regional initiatives. You will have an advantage if you also have: Experience partnering with channel or reseller organizations. Experience in a global technology or SaaS organization. Professional services, or Solution Delivery. Deep knowledge of global partner ecosystems or channel/alliances strategy. Familiarity with cloud architectures, API ecosystems, or enterprise deployment patterns. What's in it for you? Learn more about the Benefits at NICE Join an ever growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! At NICE, we work according to the NICE FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face to face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Senior IT Support (3rd Line) - VMware, O365, Automation
Ascent People Ltd
Senior IT Support (3rd Line) - VMware, O365, Automation Location: East Midlands Industry: IT Salary: £30,000 - £40,000 per annum + Pension, Flexi start/finish Posted: 14/08/2018 Description Senior IT Support, 3rd Line, Infrastructure Engineer, MS Windows XP/7, Server 2008/2012, O365, AD, CISCO, SCCM, VMware, Networking, Switches/Routers/Firewalls - UK Technology Leader - 33-38K, East Midlands A role to kick all others into touch - Join the best of the best and push yourself to provide a first class 3rd line IT Support Service to rival all others - Easily the Best UK IT Support role available today UK Technology leader is looking for a Senior IT Support / 3rd Line Engineer to work in a busy support and service desk environment. Technical environment: MS Windows XP/7, Server 2008/2012, O365, AD, CISCO, SCCM, VMware, Networking, Switches/Routers/Firewalls Responsibilities Using ITSM processes, provide in depth technical support to business users, IT colleagues, team suppliers and partners/sponsors across the broad IT Services and Systems. Proactively manage and monitor the "run" elements of our core IT infrastructure. Identifying and addressing faults and issues before they impact service availability. Act as a mentor and senior escalation point for 1st and 2nd level support personnel. Transition new services into early life support, ensuring handover plans and all supporting documentation is relevant and regularly kept up to date. Proactively look to improve and add efficiency to current process and exercise judgment in the decision-making process in order to provide excellent customer experience. Working with all areas of the IT Team with regards to planning and implementation of Changes and major project work. Contribute to knowledge tools and communities, and ensure learnings are shared for reuse. Be part of a team providing out of hours support via an on call rota (1 in 4). Technical Skills Extensive Windows Client and Server OS setup, configuration, deployment and management Advanced Active Directory, DNS, DHCP, Group Policy. On premise Exchange and/or Office365 Configuration. Microsoft Core Platform/Back Office Server Technology (Skype, Lync, SQL, SCOM, SCCM) VMWare ESXi Enterprise Storage Solutions - SAN, NAS, Replication Core Networking (LAN/DC/WIFI, Switching, Routing, Firewalls) Mobile device deployment, support and management. Scripting, PowerShell, Chef Candidate Profile Experience working in a comparable role in an enterprise environment. Confident, self-motivated and passionate about the customer experience. Excellent listening, interpersonal, written, oral and presentation communication skills. A methodical and structured approach to problem solving, selecting and effectively utilising appropriate methods, procedures, tools, equipment and standards, to meet all targets set. Superior analytical, evaluative, and problem-solving abilities. Used to working and adhering to the ITIL Framework for Service Design, Transition and Operations. Benefits Salary: £33,000 - £38,000 plus Pension, Health, Free parking and accessible by public transport. Commute from Leicester, South Nottingham, and Derby.
26/07/2026
Full time
Senior IT Support (3rd Line) - VMware, O365, Automation Location: East Midlands Industry: IT Salary: £30,000 - £40,000 per annum + Pension, Flexi start/finish Posted: 14/08/2018 Description Senior IT Support, 3rd Line, Infrastructure Engineer, MS Windows XP/7, Server 2008/2012, O365, AD, CISCO, SCCM, VMware, Networking, Switches/Routers/Firewalls - UK Technology Leader - 33-38K, East Midlands A role to kick all others into touch - Join the best of the best and push yourself to provide a first class 3rd line IT Support Service to rival all others - Easily the Best UK IT Support role available today UK Technology leader is looking for a Senior IT Support / 3rd Line Engineer to work in a busy support and service desk environment. Technical environment: MS Windows XP/7, Server 2008/2012, O365, AD, CISCO, SCCM, VMware, Networking, Switches/Routers/Firewalls Responsibilities Using ITSM processes, provide in depth technical support to business users, IT colleagues, team suppliers and partners/sponsors across the broad IT Services and Systems. Proactively manage and monitor the "run" elements of our core IT infrastructure. Identifying and addressing faults and issues before they impact service availability. Act as a mentor and senior escalation point for 1st and 2nd level support personnel. Transition new services into early life support, ensuring handover plans and all supporting documentation is relevant and regularly kept up to date. Proactively look to improve and add efficiency to current process and exercise judgment in the decision-making process in order to provide excellent customer experience. Working with all areas of the IT Team with regards to planning and implementation of Changes and major project work. Contribute to knowledge tools and communities, and ensure learnings are shared for reuse. Be part of a team providing out of hours support via an on call rota (1 in 4). Technical Skills Extensive Windows Client and Server OS setup, configuration, deployment and management Advanced Active Directory, DNS, DHCP, Group Policy. On premise Exchange and/or Office365 Configuration. Microsoft Core Platform/Back Office Server Technology (Skype, Lync, SQL, SCOM, SCCM) VMWare ESXi Enterprise Storage Solutions - SAN, NAS, Replication Core Networking (LAN/DC/WIFI, Switching, Routing, Firewalls) Mobile device deployment, support and management. Scripting, PowerShell, Chef Candidate Profile Experience working in a comparable role in an enterprise environment. Confident, self-motivated and passionate about the customer experience. Excellent listening, interpersonal, written, oral and presentation communication skills. A methodical and structured approach to problem solving, selecting and effectively utilising appropriate methods, procedures, tools, equipment and standards, to meet all targets set. Superior analytical, evaluative, and problem-solving abilities. Used to working and adhering to the ITIL Framework for Service Design, Transition and Operations. Benefits Salary: £33,000 - £38,000 plus Pension, Health, Free parking and accessible by public transport. Commute from Leicester, South Nottingham, and Derby.
IT Manager
Dom767 Portsmouth, Hampshire
InterContinental Dominica Cabrits Resort & Spa is seeking an experienced IT Manager to oversee the resort's technology infrastructure and ensure secure, reliable, and efficient IT operations. The successful candidate will manage hotel systems, support users, strengthen cybersecurity, and lead technology initiatives that enhance operational performance and guest satisfaction. Responsibility Under the general guidance of the General Manager and within the limits of InterContinental Hotels Group policies and procedures, the IT Manager is responsible for ensuring that the hotel computer system(s) are installed and operating properly, that system security measures are in place, that the computer hardware is well maintained, that the system(s) are utilized to their maximum potential, and that new systems are installed to improve hotel efficiency and profitability, and adhere to hotel and IHG standards and guidelines. Essential Duties and Responsibilities: Manage and monitor the operation of all computer hardware, ensure all systems are working and installed properly, and serve as the primary contact for servicing the computer hardware. Ensure that all systems are covered by the proper maintenance contracts and that preventive maintenance is performed as required. Continually keep informed of IHG-approved systems and technology that may contribute to improve hotel efficiency, including, but not limited to: Computer Hardware systems and devices including PC LAN technology. Software operating and utility systems. Front Office and Accounts Receivable Property Management Systems. Interfaces to and from Front Office Property Management Systems and other Systems. Back Office Accounting Systems. PC and LAN based Office Automation products. Internal and External Electronic Mail / Facsimile / Scanner software and communication tools. Holidex Plus / Priority Club / Frequent Flyer Corporate databases. Point Of Sale Systems. Guest and Administration Voicemail. Call Accounting. PABX systems. Cabling. Hub / Switch Management Systems. Electronic Door Locking Computer System. Computer Virus protection. Hotel IT Security and Firewalls Provide a monthly written progress report to the Director/Manager of Finance and Business Support, with copies to department heads. Maintain an up-to-date list of all computer hardware. Manages the configuration reports, job control languages, program files and data files on the computer system(s) to ensure maximum operating efficiency. Monitors the performance of the software and maintains a log book of performance report eg; through systems measurement facility/utility, error and integrity check reports, system malfunction and solutions. Installs and tests corporate approved program changes to the hotel computer system(s). Investigates and reports software problems to the vendor, or to the Regional, Area or Corporate Office. Understand all standard and IHG customized features and functions of the Hotel front office system, point of sale system, and call accounting system, including, but not limited to system security, system reports, manager functions, system utilities and user functions. Responsible for designating selected individuals for each IHG approved system that he/she will train so that these individuals can train the users. Trains the selected hotel staff to take on the major responsibilities during his/her absence. Establishes documents, test and communicates appropriate disaster recovery emergency procedures to follow when the hotel computer system(s) are inoperable. Ensures that all computer media saves and back ups are completed, documented and stored per IHG specifications. Maintains uncompromising data and physical security standards. Controls the key/lock for computer room and ensures that the computer room fire protection, temperature control, and power requirements meet the IHG security specification as described in the IHG security system. Administer all user ID's, passwords, and the most sensitive system utilities, secures all touchy resources and critical libraries. Under the direction of the Director/Manager of Finance and Business Support, administer all back-office user ID's, passwords, security parameters and the most sensitive utility. Maintains technical and user documentation, systems report, newsletters and announcements in a neat, orderly and secure fashion. Keeps informed of the latest, updated, changes, enhancement, and development in the hotel computer field by subscribing to periodicals and attending seminars, workshops or conferences held by IHG, computer companies or vendors. Performs special project/other duties as assigned by the Management, include but not limited to serve as a back up in performing Financial Reporting to corporate office during the absence of Director/Manager of Finance and Business Support. Conduct "Self Audit" of systems, security and emergency procedures according to the Hotel and Financial System Security Manuals and materials supplied by the Regional Manager of IT. Follows up on all outstanding points from the latest EDP audit of his/her hotel. Coordinates purchase of program applications or enhancements to meet specific hotel needs only if these applications are not covered by existing standards prescribed by the corporate office. Demonstrate service attributes in accordance with industry expectations and company standards including: Being attentive to Guests Accurately and promptly fulfilling Guests requests Anticipate Guests needs Maintain a high level of knowledge which affects the Guest experience Demonstrating a 'service' attitude Taking appropriate action to resolve guest complaints Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers. General Comply with the Company's Corporate Code of Conduct Familiarize yourself with the company Values and Model desired behaviour Perform tasks as directed by the manager in pursuit of the achievement of business goals Experience and Qualifications Four years of hotel experience with two years in a management capacity, or an equivalent combination of education and work experience Must speak English & knowledge of Local language is added advantage Hospitality or hotel technology experience preferred. Strong knowledge of networks, servers, cloud platforms, and cybersecurity. Experience supporting property management and hotel operating systems. Excellent leadership, planning, and problem solving skills. Strong communication and customer service abilities. Ability to manage multiple priorities in a fast paced environment. 10 King George V Street, Roseau, Dominica Corner of King George Street & Old Street , Roseau, Dominica
26/07/2026
Full time
InterContinental Dominica Cabrits Resort & Spa is seeking an experienced IT Manager to oversee the resort's technology infrastructure and ensure secure, reliable, and efficient IT operations. The successful candidate will manage hotel systems, support users, strengthen cybersecurity, and lead technology initiatives that enhance operational performance and guest satisfaction. Responsibility Under the general guidance of the General Manager and within the limits of InterContinental Hotels Group policies and procedures, the IT Manager is responsible for ensuring that the hotel computer system(s) are installed and operating properly, that system security measures are in place, that the computer hardware is well maintained, that the system(s) are utilized to their maximum potential, and that new systems are installed to improve hotel efficiency and profitability, and adhere to hotel and IHG standards and guidelines. Essential Duties and Responsibilities: Manage and monitor the operation of all computer hardware, ensure all systems are working and installed properly, and serve as the primary contact for servicing the computer hardware. Ensure that all systems are covered by the proper maintenance contracts and that preventive maintenance is performed as required. Continually keep informed of IHG-approved systems and technology that may contribute to improve hotel efficiency, including, but not limited to: Computer Hardware systems and devices including PC LAN technology. Software operating and utility systems. Front Office and Accounts Receivable Property Management Systems. Interfaces to and from Front Office Property Management Systems and other Systems. Back Office Accounting Systems. PC and LAN based Office Automation products. Internal and External Electronic Mail / Facsimile / Scanner software and communication tools. Holidex Plus / Priority Club / Frequent Flyer Corporate databases. Point Of Sale Systems. Guest and Administration Voicemail. Call Accounting. PABX systems. Cabling. Hub / Switch Management Systems. Electronic Door Locking Computer System. Computer Virus protection. Hotel IT Security and Firewalls Provide a monthly written progress report to the Director/Manager of Finance and Business Support, with copies to department heads. Maintain an up-to-date list of all computer hardware. Manages the configuration reports, job control languages, program files and data files on the computer system(s) to ensure maximum operating efficiency. Monitors the performance of the software and maintains a log book of performance report eg; through systems measurement facility/utility, error and integrity check reports, system malfunction and solutions. Installs and tests corporate approved program changes to the hotel computer system(s). Investigates and reports software problems to the vendor, or to the Regional, Area or Corporate Office. Understand all standard and IHG customized features and functions of the Hotel front office system, point of sale system, and call accounting system, including, but not limited to system security, system reports, manager functions, system utilities and user functions. Responsible for designating selected individuals for each IHG approved system that he/she will train so that these individuals can train the users. Trains the selected hotel staff to take on the major responsibilities during his/her absence. Establishes documents, test and communicates appropriate disaster recovery emergency procedures to follow when the hotel computer system(s) are inoperable. Ensures that all computer media saves and back ups are completed, documented and stored per IHG specifications. Maintains uncompromising data and physical security standards. Controls the key/lock for computer room and ensures that the computer room fire protection, temperature control, and power requirements meet the IHG security specification as described in the IHG security system. Administer all user ID's, passwords, and the most sensitive system utilities, secures all touchy resources and critical libraries. Under the direction of the Director/Manager of Finance and Business Support, administer all back-office user ID's, passwords, security parameters and the most sensitive utility. Maintains technical and user documentation, systems report, newsletters and announcements in a neat, orderly and secure fashion. Keeps informed of the latest, updated, changes, enhancement, and development in the hotel computer field by subscribing to periodicals and attending seminars, workshops or conferences held by IHG, computer companies or vendors. Performs special project/other duties as assigned by the Management, include but not limited to serve as a back up in performing Financial Reporting to corporate office during the absence of Director/Manager of Finance and Business Support. Conduct "Self Audit" of systems, security and emergency procedures according to the Hotel and Financial System Security Manuals and materials supplied by the Regional Manager of IT. Follows up on all outstanding points from the latest EDP audit of his/her hotel. Coordinates purchase of program applications or enhancements to meet specific hotel needs only if these applications are not covered by existing standards prescribed by the corporate office. Demonstrate service attributes in accordance with industry expectations and company standards including: Being attentive to Guests Accurately and promptly fulfilling Guests requests Anticipate Guests needs Maintain a high level of knowledge which affects the Guest experience Demonstrating a 'service' attitude Taking appropriate action to resolve guest complaints Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers. General Comply with the Company's Corporate Code of Conduct Familiarize yourself with the company Values and Model desired behaviour Perform tasks as directed by the manager in pursuit of the achievement of business goals Experience and Qualifications Four years of hotel experience with two years in a management capacity, or an equivalent combination of education and work experience Must speak English & knowledge of Local language is added advantage Hospitality or hotel technology experience preferred. Strong knowledge of networks, servers, cloud platforms, and cybersecurity. Experience supporting property management and hotel operating systems. Excellent leadership, planning, and problem solving skills. Strong communication and customer service abilities. Ability to manage multiple priorities in a fast paced environment. 10 King George V Street, Roseau, Dominica Corner of King George Street & Old Street , Roseau, Dominica
Senior IT Support Engineer - Leamington Spa - Windows/VMWare
Ascent People Ltd
Senior IT Support Engineer - Leamington Spa - Windows / VMWare Location: West Midlands Industry: IT Salary: £35 000 - £40 000 per annum + Pension, Bonus, Gym Posted: 13/06/2016 Senior IT Support Engineer - 3rd Line Engineer. Responsible for providing a high quality 3rd line IT support service in a busy global technology leader environment. Responsibilities Use ITSM processes to provide in-depth technical support to business users, IT colleagues, team suppliers and partners/sponsors across the broad IT Services and Systems. Proactively manage and monitor the run elements of core IT infrastructure, identifying and addressing faults before they impact service availability. Act as a mentor and senior escalation point for 1st and 2nd level support personnel. Transition new services into early life support, ensuring handover plans and supporting documentation are relevant and up to date. Proactively look to improve processes and add efficiency, exercising judgment in decision making to provide excellent customer experience. Work with all areas of the IT Team regarding planning and implementation of changes and major project work. Contribute to knowledge tools and communities, ensuring learnings are shared for reuse. Provide out of hours support via an on call rota. Technical Skills Extensive Windows Client and Server OS set up, configuration, deployment and management. Advanced Active Directory, DNS, DHCP, Group Policy. On premise Exchange and/or Office 365 configuration. Microsoft Core Platform/Back Office Server Technology (Skype, Lync, SQL, SCOM, SCCM). VMware ESXi. Enterprise Storage Solutions - SAN, NAS, Replication. Data Backup and Data Retention Services (Backup/Restore/Archive). Core Networking (LAN, DC, WIFI, Switching, Routing, Firewalls). Mobile device deployment, support and management. Scripting, PowerShell, Chef. Candidate Profile Experience working in a comparable role in an enterprise environment. Confident, self motivated and passionate about the customer experience. Excellent listening, interpersonal, written, oral and presentation communication skills. A methodical and structured approach to problem solving, selecting and effectively utilising appropriate methods, procedures, tools, equipment and standards. Superior analytical, evaluative, and problem solving abilities. Ability to prioritise and execute tasks in a high pressure environment and consistently deliver to deadlines. Experience with the ITIL Framework for Service Design, Transition and Operation. Client An organisation that has a history in the development of advanced technological software, operating a cutting edge facility commutable from Warwickshire, Banbury, Northampton, Oxford and Milton Keynes. The employer values employee retention and offers a highly motivating environment. Salary & Benefits £35 000 - £40 000 per annum, Bonus, Pension, Gym, Free parking and onsite canteen. Candidates of all ages and backgrounds will be considered for this role.
26/07/2026
Full time
Senior IT Support Engineer - Leamington Spa - Windows / VMWare Location: West Midlands Industry: IT Salary: £35 000 - £40 000 per annum + Pension, Bonus, Gym Posted: 13/06/2016 Senior IT Support Engineer - 3rd Line Engineer. Responsible for providing a high quality 3rd line IT support service in a busy global technology leader environment. Responsibilities Use ITSM processes to provide in-depth technical support to business users, IT colleagues, team suppliers and partners/sponsors across the broad IT Services and Systems. Proactively manage and monitor the run elements of core IT infrastructure, identifying and addressing faults before they impact service availability. Act as a mentor and senior escalation point for 1st and 2nd level support personnel. Transition new services into early life support, ensuring handover plans and supporting documentation are relevant and up to date. Proactively look to improve processes and add efficiency, exercising judgment in decision making to provide excellent customer experience. Work with all areas of the IT Team regarding planning and implementation of changes and major project work. Contribute to knowledge tools and communities, ensuring learnings are shared for reuse. Provide out of hours support via an on call rota. Technical Skills Extensive Windows Client and Server OS set up, configuration, deployment and management. Advanced Active Directory, DNS, DHCP, Group Policy. On premise Exchange and/or Office 365 configuration. Microsoft Core Platform/Back Office Server Technology (Skype, Lync, SQL, SCOM, SCCM). VMware ESXi. Enterprise Storage Solutions - SAN, NAS, Replication. Data Backup and Data Retention Services (Backup/Restore/Archive). Core Networking (LAN, DC, WIFI, Switching, Routing, Firewalls). Mobile device deployment, support and management. Scripting, PowerShell, Chef. Candidate Profile Experience working in a comparable role in an enterprise environment. Confident, self motivated and passionate about the customer experience. Excellent listening, interpersonal, written, oral and presentation communication skills. A methodical and structured approach to problem solving, selecting and effectively utilising appropriate methods, procedures, tools, equipment and standards. Superior analytical, evaluative, and problem solving abilities. Ability to prioritise and execute tasks in a high pressure environment and consistently deliver to deadlines. Experience with the ITIL Framework for Service Design, Transition and Operation. Client An organisation that has a history in the development of advanced technological software, operating a cutting edge facility commutable from Warwickshire, Banbury, Northampton, Oxford and Milton Keynes. The employer values employee retention and offers a highly motivating environment. Salary & Benefits £35 000 - £40 000 per annum, Bonus, Pension, Gym, Free parking and onsite canteen. Candidates of all ages and backgrounds will be considered for this role.
Searchability
2nd Line Support Engineer
Searchability Wembley, Middlesex
2nd Line Support Engineer Wembley, London £29,000 - £33,000 Fully Onsite Permanent Join a specialist education MSP supporting a thriving secondary school We're working with a growing Managed Service Provider that specialises in delivering IT support to schools across the UK. Due to continued growth, they're looking for a 2nd Line Support Engineer to become the primary onsite IT presence at a secondary school in Wembley. This is an excellent opportunity for someone with experience supporting UK secondary schools who enjoys combining technical problem-solving with providing first-class support to teachers, staff and students. The Role You'll be responsible for delivering day-to-day IT support across a busy dual-campus secondary school, acting as the main onsite engineer while receiving remote support from the wider MSP team when required. Your responsibilities will include: Providing 2nd line support to staff and students Managing incidents, service requests and technical issues Supporting Microsoft 365 and Windows environments Administering Active Directory and Group Policy Managing devices using Intune and/or JAMF Supporting Windows Server and Hyper-V environments Troubleshooting networking issues including VLANs, Wi Fi and firewalls Supporting Chromebooks, Apple devices and Windows desktops Maintaining school technology including smartboards and AV equipment Working with school systems such as MIS and Edulink Keeping documentation and tickets up to date Building strong relationships with teaching staff and school leadership Essential Skills and Experience We're looking for someone with: A minimum of 3 years' IT support experience within a UK secondary school (this is essential) Strong knowledge of Microsoft 365 administration Experience supporting Windows Desktop and Windows Server Active Directory and Group Policy administration Experience with Intune and/or JAMF Excellent troubleshooting and customer service skills Strong communication skills and confidence supporting non-technical users Experience working with school technologies including MIS, Edulink, smartboards and AV equipment Eligibility to obtain an Enhanced DBS Desirable Skills Experience with any of the following would be beneficial: Hyper V PowerShell SCCM Azure Networking including VLANs and managed Wi Fi Firewall administration Chromebook management Apple device management Autotask Datto The Ideal Candidate You'll be someone who: Has worked as the primary IT support engineer within a secondary school Is comfortable working independently onsite Understands the demands of supporting an educational environment Enjoys providing excellent customer service alongside technical support Wants to build a long-term career within an education-focused MSP Salary and Benefits £29,000 - £33,000 depending on experience Permanent, full-time position Fully onsite role in Wembley 30 days annual leave (including Bank Holidays) Enhanced DBS provided Ongoing support and career development within a growing education MSP
26/07/2026
Full time
2nd Line Support Engineer Wembley, London £29,000 - £33,000 Fully Onsite Permanent Join a specialist education MSP supporting a thriving secondary school We're working with a growing Managed Service Provider that specialises in delivering IT support to schools across the UK. Due to continued growth, they're looking for a 2nd Line Support Engineer to become the primary onsite IT presence at a secondary school in Wembley. This is an excellent opportunity for someone with experience supporting UK secondary schools who enjoys combining technical problem-solving with providing first-class support to teachers, staff and students. The Role You'll be responsible for delivering day-to-day IT support across a busy dual-campus secondary school, acting as the main onsite engineer while receiving remote support from the wider MSP team when required. Your responsibilities will include: Providing 2nd line support to staff and students Managing incidents, service requests and technical issues Supporting Microsoft 365 and Windows environments Administering Active Directory and Group Policy Managing devices using Intune and/or JAMF Supporting Windows Server and Hyper-V environments Troubleshooting networking issues including VLANs, Wi Fi and firewalls Supporting Chromebooks, Apple devices and Windows desktops Maintaining school technology including smartboards and AV equipment Working with school systems such as MIS and Edulink Keeping documentation and tickets up to date Building strong relationships with teaching staff and school leadership Essential Skills and Experience We're looking for someone with: A minimum of 3 years' IT support experience within a UK secondary school (this is essential) Strong knowledge of Microsoft 365 administration Experience supporting Windows Desktop and Windows Server Active Directory and Group Policy administration Experience with Intune and/or JAMF Excellent troubleshooting and customer service skills Strong communication skills and confidence supporting non-technical users Experience working with school technologies including MIS, Edulink, smartboards and AV equipment Eligibility to obtain an Enhanced DBS Desirable Skills Experience with any of the following would be beneficial: Hyper V PowerShell SCCM Azure Networking including VLANs and managed Wi Fi Firewall administration Chromebook management Apple device management Autotask Datto The Ideal Candidate You'll be someone who: Has worked as the primary IT support engineer within a secondary school Is comfortable working independently onsite Understands the demands of supporting an educational environment Enjoys providing excellent customer service alongside technical support Wants to build a long-term career within an education-focused MSP Salary and Benefits £29,000 - £33,000 depending on experience Permanent, full-time position Fully onsite role in Wembley 30 days annual leave (including Bank Holidays) Enhanced DBS provided Ongoing support and career development within a growing education MSP
On Demand Engineer
Mitie Group plc. Harrow, Middlesex
Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world class customer service, and will be rewarded for doing so. Maintain Fire & Security Systems in your assigned area. Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements. Plan and respond to routine and re-active call visits in your area. Maintain effective communication with customers when planning site visits. Maintain your stock levels with support from your team leader Attend training sessions as and when required. Attend Engineering team meetings as and when required. Identify any personal training and development needs to help you provide the best possible customer service. Our Systems Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems Access Control: Paxton, PAC. Salto Emergency Lighting Requirements What We're Seeking We're thrilled to connect with candidates who not only have the expertise but also possess a passion for making a significant impact. Here's how you can excel in this position: For this opportunity, we are specifically looking for candidates who offer: A technical background in the electrical / electronic industry. Good all-round knowledge of Fire and Security Systems. Experience of front-line customer contact preferred. Excellent organisational skills. A professional and presentable demeanour, always. An ability to deliver exceptional customer service.
26/07/2026
Full time
Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world class customer service, and will be rewarded for doing so. Maintain Fire & Security Systems in your assigned area. Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements. Plan and respond to routine and re-active call visits in your area. Maintain effective communication with customers when planning site visits. Maintain your stock levels with support from your team leader Attend training sessions as and when required. Attend Engineering team meetings as and when required. Identify any personal training and development needs to help you provide the best possible customer service. Our Systems Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems Access Control: Paxton, PAC. Salto Emergency Lighting Requirements What We're Seeking We're thrilled to connect with candidates who not only have the expertise but also possess a passion for making a significant impact. Here's how you can excel in this position: For this opportunity, we are specifically looking for candidates who offer: A technical background in the electrical / electronic industry. Good all-round knowledge of Fire and Security Systems. Experience of front-line customer contact preferred. Excellent organisational skills. A professional and presentable demeanour, always. An ability to deliver exceptional customer service.
Fire & Security Branch Manager
Perigon Search Romford, Essex
This is an opportunity to lead a fire and security branch, shape its team and have a genuine say in how the operation develops. An established BAFE and NSI-accredited company is looking for someone to take responsibility for its Romford branch. They're open to an experienced manager, but would also consider a Senior Engineer or Supervisor who has already taken the lead on people and projects and is ready to step up. You'll be responsible for: Leading the engineering and office teams Overseeing service delivery, repairs and workloads Maintaining customer and compliance standards Improving branch performance and supporting its growth You'll need a strong technical background across fire alarms, CCTV, intruder and access control systems, along with previous leadership or supervisory experience. Knowledge of British Standards, risk assessments and method statements will also be important. The package includes: £55,000-£60,000 basic 25 days' holiday plus bank holidays Pension and additional employee benefits Long-term development within an established national company
26/07/2026
Full time
This is an opportunity to lead a fire and security branch, shape its team and have a genuine say in how the operation develops. An established BAFE and NSI-accredited company is looking for someone to take responsibility for its Romford branch. They're open to an experienced manager, but would also consider a Senior Engineer or Supervisor who has already taken the lead on people and projects and is ready to step up. You'll be responsible for: Leading the engineering and office teams Overseeing service delivery, repairs and workloads Maintaining customer and compliance standards Improving branch performance and supporting its growth You'll need a strong technical background across fire alarms, CCTV, intruder and access control systems, along with previous leadership or supervisory experience. Knowledge of British Standards, risk assessments and method statements will also be important. The package includes: £55,000-£60,000 basic 25 days' holiday plus bank holidays Pension and additional employee benefits Long-term development within an established national company
Systems Administrator
Thrivenextgen Stapleford, Nottinghamshire
About Us Thrive is an innovative technology solutions provider focused on cyber security, hybrid Cloud, global network management, disaster recovery and traditional managed services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Position Summary We are currently seeking a Systems Administrator to work within the engineering team to serve our growing client base in the Miami area. Systems Administrators have responsibility for both onsite and remote client support, including heavy interaction with end-users in diverse computing environments. Engineers are challenged daily working in an energetic, fast moving, collaborative, demanding & results-oriented work environment. Thrive is looking to hire individuals who demonstrate technical proficiency, have strong verbal and written communication skills and have the desire to learn and be involved in all aspects of IT. Thrive provides a unique work environment for ambitious individuals through an unparalleled diversity of work and opportunities for growth. Responsibilities Analyze and document an unfamiliar client / server network environment while assessing the quickest path to resolution for a particular incident affecting the network. Perform rapid analysis of workstation /server level incidents and consistently demonstrate the ability to determine the root cause. Ability to handle diverse computing environments in a wide cross section of business environments. Develop client standards based on Thrive best practices and document as well as evaluate needs across client base. Troubleshoot and research server level issues and network level issues independently. Vast technical understanding and ability to understand escalation notes and quickly determine and resolve complicated technical issues. Provide consulting to clients on certain applications, Thrives best practices and general computing processes. Provide escalated support, mentoring, and technical leadership to other engineers in the department. While working in client environments, identify opportunities for improvement and capture those opportunities in central information/documentation system. Identify reoccurring issues that are being dealt with in the remote service center and develop a plan to resolve permanently through problem management. Constant review of security best practices in relation to client environments to uncover, suggest internally and proactively resolve any potential risks as part of change management. Work directly with Team Lead to implement designated standards across customer base to improve service delivery. Resolution of incidents related to, but not limited to the following: Mail Application/Office 365 issues Firewall Issues including but not limited to SSLVPN, Site to Site VPN, Access Rules Troubleshooting & Assessment of backup/disaster recovery solutions to ensure data retention and uptime Client/Server Connectivity issues (per SOP) Data restores both at the individual file level and company wide Remote Access incidents (Citrix and Terminal Services) Any Incidents escalated from Systems Engineers Requirements Bachelor's Degree, Technical Degree or equivalent work experience Excellent problem solver; able to prioritize and coordinate between tasks 6+ years desktop and/or server support experience Self-motivated, has ability to work independently and in a team environment Experience designing network architectures inclusive of LAN/WAN networking and Windows Servers Experience troubleshooting network configuration and hardware issues Experience troubleshooting server hardware issues Knowledge and experience with Microsoft Server and Workstation Technologies Excellent written and oral communication skills Ability to articulate technical information and convey to non-technical people Excellent customer service skills Ability to follow previously documented process while notifying management of variables that have not been clarified Is available to work after hours when necessary or for on call rotation if applicable Must be able to work effectively in a team environment as well as alone Preferred Requirements CompTIA Net + MCSE / MCITP: Server Administrator or above VCA/VCP
26/07/2026
Full time
About Us Thrive is an innovative technology solutions provider focused on cyber security, hybrid Cloud, global network management, disaster recovery and traditional managed services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Position Summary We are currently seeking a Systems Administrator to work within the engineering team to serve our growing client base in the Miami area. Systems Administrators have responsibility for both onsite and remote client support, including heavy interaction with end-users in diverse computing environments. Engineers are challenged daily working in an energetic, fast moving, collaborative, demanding & results-oriented work environment. Thrive is looking to hire individuals who demonstrate technical proficiency, have strong verbal and written communication skills and have the desire to learn and be involved in all aspects of IT. Thrive provides a unique work environment for ambitious individuals through an unparalleled diversity of work and opportunities for growth. Responsibilities Analyze and document an unfamiliar client / server network environment while assessing the quickest path to resolution for a particular incident affecting the network. Perform rapid analysis of workstation /server level incidents and consistently demonstrate the ability to determine the root cause. Ability to handle diverse computing environments in a wide cross section of business environments. Develop client standards based on Thrive best practices and document as well as evaluate needs across client base. Troubleshoot and research server level issues and network level issues independently. Vast technical understanding and ability to understand escalation notes and quickly determine and resolve complicated technical issues. Provide consulting to clients on certain applications, Thrives best practices and general computing processes. Provide escalated support, mentoring, and technical leadership to other engineers in the department. While working in client environments, identify opportunities for improvement and capture those opportunities in central information/documentation system. Identify reoccurring issues that are being dealt with in the remote service center and develop a plan to resolve permanently through problem management. Constant review of security best practices in relation to client environments to uncover, suggest internally and proactively resolve any potential risks as part of change management. Work directly with Team Lead to implement designated standards across customer base to improve service delivery. Resolution of incidents related to, but not limited to the following: Mail Application/Office 365 issues Firewall Issues including but not limited to SSLVPN, Site to Site VPN, Access Rules Troubleshooting & Assessment of backup/disaster recovery solutions to ensure data retention and uptime Client/Server Connectivity issues (per SOP) Data restores both at the individual file level and company wide Remote Access incidents (Citrix and Terminal Services) Any Incidents escalated from Systems Engineers Requirements Bachelor's Degree, Technical Degree or equivalent work experience Excellent problem solver; able to prioritize and coordinate between tasks 6+ years desktop and/or server support experience Self-motivated, has ability to work independently and in a team environment Experience designing network architectures inclusive of LAN/WAN networking and Windows Servers Experience troubleshooting network configuration and hardware issues Experience troubleshooting server hardware issues Knowledge and experience with Microsoft Server and Workstation Technologies Excellent written and oral communication skills Ability to articulate technical information and convey to non-technical people Excellent customer service skills Ability to follow previously documented process while notifying management of variables that have not been clarified Is available to work after hours when necessary or for on call rotation if applicable Must be able to work effectively in a team environment as well as alone Preferred Requirements CompTIA Net + MCSE / MCITP: Server Administrator or above VCA/VCP
PRS Ltd
Director of Technical Services
PRS Ltd
Technical Services Director - AOV & Smoke Control Salary: £70,000 - £80,000 (Neg) + Performance Bonus + Comprehensive Management Package Location: South Eastern UK based with National Operational Coverage (Hybrid / Field Based) Hours: 37.5 hours per week The Opportunity An exciting opportunity has arisen for an experienced commercially minded Technical Services Director to join an established and growing specialist within the life safety and building services sector. This is a senior leadership position responsible for shaping and driving the company's technical strategy across AOV (Automatic Opening Vent) and Smoke Control systems. Working closely with the Managing Director and senior leadership team, you will lead the technical function, provide expert guidance across the business, support commercial growth and ensure technical excellence is maintained throughout every stage of project delivery. This role is suited to a recognised industry specialist who possesses 10+ years' experience within the AOV and Smoke Control sector and is regarded as a trusted technical authority by clients, manufacturers and industry professionals. The Role As Technical Services Director, you will provide strategic and operational leadership across all technical aspects of the business. You will oversee technical standards, support major client relationships, develop engineering capability and ensure compliance with all relevant legislation and industry standards, whilst identifying opportunities for business growth. The position combines technical leadership, commercial awareness and business development, making it ideal for an individual looking to influence the future direction of a growing specialist organisation. Key Responsibilities Technical Leadership Act as the company's recognised technical authority for AOV and Smoke Control systems. Define and maintain technical standards across design, installation, commissioning and maintenance. Ensure all engineering solutions comply with current legislation, British Standards and fire safety guidance. Provide technical leadership on complex projects and specialist applications. Review and approve technical designs, specifications and engineering solutions. Strategic Business Development Support the continued growth of the business through technical consultancy and client engagement. Identify opportunities for remedial works, refurbishment programmes and lifecycle replacement projects. Work alongside the commercial team to develop technical solutions for major bids and tenders. Provide strategic input into new services, technologies and market opportunities. Client & Industry Engagement Develop long-term relationships with FM providers, consultants, developers, principal contractors and end users. Represent the business during technical meetings, presentations and project reviews. Provide expert guidance on fire strategies, smoke control compliance and lifecycle planning. Act as the senior escalation point for complex technical matters. Technical Governance Ensure consistency across all technical documentation, quotations and engineering proposals. Review system designs, cause & effect matrices and commissioning strategies. Drive continual improvement across engineering processes and technical delivery. Monitor industry developments and implement best practice throughout the business. Leadership & Team Development Mentor and develop Technical Service Managers, Design Engineers and Field Engineers. Build a high-performing technical team through coaching and professional development. Support recruitment, succession planning and technical competency frameworks. Foster a culture of collaboration, innovation and engineering excellence. Commercial Support Support pricing strategies for complex projects and major upgrade programmes. Review technical quotations and ensure commercially robust engineering solutions. Work with operational teams to ensure successful project mobilisation and delivery. Contribute towards annual business planning and revenue growth. What We're Looking For Essential Experience Minimum 10 years' specialist experience within the AOV and Smoke Control industry. Proven experience operating within a senior technical leadership role. Extensive knowledge of smoke ventilation systems across commercial, residential and mixed-use developments. Strong understanding of both natural and mechanical smoke control systems. Experience supporting business growth through technical consultancy and client engagement. Previous leadership experience managing engineering or technical teams. Technical Knowledge Demonstrable expertise across: Automatic Opening Vent (AOV) Systems Smoke Control Systems Motorised Smoke Dampers Smoke Ventilation Controls Fire Strategy Documents Cause & Effect Programming EN12101 Standards BS 9991 BS 9999 Building Regulations Approved Document B System Commissioning Lifecycle Replacement Programmes Planned Preventative Maintenance Compliance Audits Experience with leading manufacturers such as: SE Controls Colt Actionair Advanced Air SCS WindowMaster D+H Gilberts TROX (desirable) Leadership Attributes We're looking for someone who can demonstrate: Exceptional technical credibility. Strategic thinking and commercial awareness. Inspirational leadership skills. Strong client relationship management. Excellent communication and presentation abilities. A collaborative leadership style. A passion for engineering excellence and continual improvement. What Success Looks Like Recognised as the company's technical authority. Continued growth of technical service revenue. Increased client retention through technical excellence. Development of a highly capable engineering team. Successful delivery of complex smoke control projects. Improved technical governance and compliance. Strong relationships with clients, consultants and manufacturers. Contribution towards the company's long-term growth strategy. What's on Offer £70,000 - £80,000 Basic Salary Performance Related Bonus Comprehensive Management Package Company Car or Car Allowance Pension Scheme 25 Days Annual Leave + Bank Holidays Ongoing Professional Development Senior Leadership Position Opportunity to shape the technical direction of a market-leading specialist business Long-term career progression into Executive Leadership
26/07/2026
Full time
Technical Services Director - AOV & Smoke Control Salary: £70,000 - £80,000 (Neg) + Performance Bonus + Comprehensive Management Package Location: South Eastern UK based with National Operational Coverage (Hybrid / Field Based) Hours: 37.5 hours per week The Opportunity An exciting opportunity has arisen for an experienced commercially minded Technical Services Director to join an established and growing specialist within the life safety and building services sector. This is a senior leadership position responsible for shaping and driving the company's technical strategy across AOV (Automatic Opening Vent) and Smoke Control systems. Working closely with the Managing Director and senior leadership team, you will lead the technical function, provide expert guidance across the business, support commercial growth and ensure technical excellence is maintained throughout every stage of project delivery. This role is suited to a recognised industry specialist who possesses 10+ years' experience within the AOV and Smoke Control sector and is regarded as a trusted technical authority by clients, manufacturers and industry professionals. The Role As Technical Services Director, you will provide strategic and operational leadership across all technical aspects of the business. You will oversee technical standards, support major client relationships, develop engineering capability and ensure compliance with all relevant legislation and industry standards, whilst identifying opportunities for business growth. The position combines technical leadership, commercial awareness and business development, making it ideal for an individual looking to influence the future direction of a growing specialist organisation. Key Responsibilities Technical Leadership Act as the company's recognised technical authority for AOV and Smoke Control systems. Define and maintain technical standards across design, installation, commissioning and maintenance. Ensure all engineering solutions comply with current legislation, British Standards and fire safety guidance. Provide technical leadership on complex projects and specialist applications. Review and approve technical designs, specifications and engineering solutions. Strategic Business Development Support the continued growth of the business through technical consultancy and client engagement. Identify opportunities for remedial works, refurbishment programmes and lifecycle replacement projects. Work alongside the commercial team to develop technical solutions for major bids and tenders. Provide strategic input into new services, technologies and market opportunities. Client & Industry Engagement Develop long-term relationships with FM providers, consultants, developers, principal contractors and end users. Represent the business during technical meetings, presentations and project reviews. Provide expert guidance on fire strategies, smoke control compliance and lifecycle planning. Act as the senior escalation point for complex technical matters. Technical Governance Ensure consistency across all technical documentation, quotations and engineering proposals. Review system designs, cause & effect matrices and commissioning strategies. Drive continual improvement across engineering processes and technical delivery. Monitor industry developments and implement best practice throughout the business. Leadership & Team Development Mentor and develop Technical Service Managers, Design Engineers and Field Engineers. Build a high-performing technical team through coaching and professional development. Support recruitment, succession planning and technical competency frameworks. Foster a culture of collaboration, innovation and engineering excellence. Commercial Support Support pricing strategies for complex projects and major upgrade programmes. Review technical quotations and ensure commercially robust engineering solutions. Work with operational teams to ensure successful project mobilisation and delivery. Contribute towards annual business planning and revenue growth. What We're Looking For Essential Experience Minimum 10 years' specialist experience within the AOV and Smoke Control industry. Proven experience operating within a senior technical leadership role. Extensive knowledge of smoke ventilation systems across commercial, residential and mixed-use developments. Strong understanding of both natural and mechanical smoke control systems. Experience supporting business growth through technical consultancy and client engagement. Previous leadership experience managing engineering or technical teams. Technical Knowledge Demonstrable expertise across: Automatic Opening Vent (AOV) Systems Smoke Control Systems Motorised Smoke Dampers Smoke Ventilation Controls Fire Strategy Documents Cause & Effect Programming EN12101 Standards BS 9991 BS 9999 Building Regulations Approved Document B System Commissioning Lifecycle Replacement Programmes Planned Preventative Maintenance Compliance Audits Experience with leading manufacturers such as: SE Controls Colt Actionair Advanced Air SCS WindowMaster D+H Gilberts TROX (desirable) Leadership Attributes We're looking for someone who can demonstrate: Exceptional technical credibility. Strategic thinking and commercial awareness. Inspirational leadership skills. Strong client relationship management. Excellent communication and presentation abilities. A collaborative leadership style. A passion for engineering excellence and continual improvement. What Success Looks Like Recognised as the company's technical authority. Continued growth of technical service revenue. Increased client retention through technical excellence. Development of a highly capable engineering team. Successful delivery of complex smoke control projects. Improved technical governance and compliance. Strong relationships with clients, consultants and manufacturers. Contribution towards the company's long-term growth strategy. What's on Offer £70,000 - £80,000 Basic Salary Performance Related Bonus Comprehensive Management Package Company Car or Car Allowance Pension Scheme 25 Days Annual Leave + Bank Holidays Ongoing Professional Development Senior Leadership Position Opportunity to shape the technical direction of a market-leading specialist business Long-term career progression into Executive Leadership
Senior Cyber Security Engineer or Architect
慨正橡扯 Farnborough, Hampshire
Senior Cyber Security Engineer / Architect / Lead Location: Farnborough Security Clearance Level High: DV - Developed Vetting Role Overview Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is our Values, Beliefs and Expectations by which we select, recognise and reward employees. They create the environment that drives us toward our mission. Inspired to make a difference, we are committed to solving the world's toughest problems. Passionate about customer success, we work closely with our stakeholders to understand, shape, and deliver secure solutions that enable critical outcomes. United as a team, we are bound together by our conviction that ethics and integrity are core to how we operate. In this role, you will be a trusted security practitioner, working with minimal direction on a critical programme and helping to raise the security bar across engineering and operations. Because of a key strategic development and a new exciting business opportunity, we have a requirement for a security-cleared Senior Cyber Security Engineer based in the UK working at our Farnborough site and remotely. Leidos has more than 30 years' experience of developing and running some of the largest government systems in the world. We are currently hiring to expand our UK based technical team who support our delivery for the UK Govt. Come join our team and further develop your skills as we deliver and support systems key to the defence of the UK and partner nations. Being part of the Leidos team is a commitment to push yourself and those around you to do better, constantly adapt and learn new technologies. We're a passionate team and are committed to developing and growing our staff. Leidos is a global science and technology solutions leader working to solve the world's toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. What Will You Be Doing? To support current program delivery, we currently have a permanent vacancy for a Senior Cyber Security Engineer to support the development and transition into live of a MOD application and infrastructure solution providing support to a critical operational end user. Leidos is seeking an enthusiastic protective security specialist to lead the implementation and assurance of security within a key defence project. You will contribute across the delivery lifecycle-shaping secure designs, defining and assuring controls, and providing senior-level security engineering support across protective and information security. You will have demonstrable experience applying recognised security frameworks (e.g., Government Functional Standard 007, NIST, CIS benchmarks) to real-world systems and services. You will be joining a team of highly skilled and highly motivated individuals who are working on one of the UKs leading programmes. Required Skills The Senior Cyber Security Engineer (T4) plays a critical role in protecting and enabling mission IT by combining deep technical expertise with pragmatic risk management. You will be able to work with minimal direction on a specific programme, taking responsibility for planning, implementing, and assuring security controls across infrastructure, platforms, and applications (including cloud services). You will provide clear security advice and assurance to stakeholders, typically aligned to HMG/MOD expectations and recognised standards (e.g., NIST, CIS benchmarks), and you will support teams by sharing knowledge and guiding good practice. Key Functions / Outputs Vulnerability Management, Reporting & Risk Prioritisation Endpoint, Identity & Cloud Security Engineering (AWS) Incident Response Leadership & Operational Security Secure Configuration, Hardening & Compliance Assurance Security Design Review, Change Impact Assessment & ST&V Stakeholder Engagement, Governance & Decision Support Documentation, Mentoring & Continuous Improvement Main Objectives Vulnerability Management, Reporting & Risk Prioritisation Perform regular vulnerability assessments and generate actionable reporting using approved toolsets. The process should focus on ensuring scanners and signatures are current, coverage is agreed, and findings are prioritised based on risk, mission impact, and exploitability. You will support (and where required lead) triage with engineering teams to drive remediation to closure and provide clear risk narratives to senior stakeholders. Code Scans: perform regular code scans to assess code quality, detect potential bugs, and identify security vulnerabilities; work with development teams to agree remediation approaches and prevent recurrence. Vulnerability Management Tooling: perform regular vulnerability management scans and ensure repositories/plugins are maintained to detect emerging vulnerabilities across endpoints, servers, and cloud workloads. Reporting: produce and quality assure recurring vulnerability and risk reporting for the cyber security and IA lead; highlight trends, systemic issues, and recommendations for control improvements. Endpoint, Identity & Cloud Security Engineering (AWS) Endpoint Protection: drive endpoint security posture through regular updates, policy tuning, and validation activities aligned to current threats and programme requirements. Antivirus and Anti malware Protection: perform assurance checks to ensure controls are deployed successfully, monitored, and kept up to date; define exceptions and compensating controls where needed. Network Controls: perform compliance checks and targeted audits of network security controls (e.g., firewall rules, segmentation, proxying) to ensure unauthorised access and threats are blocked and logged appropriately. Access Control & IAM: design and ensure access controls are implemented correctly to enforce least privilege and need to know across systems and data; provide oversight of privileged access, account lifecycle, and authentication policy. AWS Cloud Security: design and assure cloud security controls across networking, identity, logging/monitoring, and configuration management; validate guardrails and support secure landing zone patterns where applicable. Incident Response Leadership & Operational Security Incident Identification: help to recognise and confirm potential incidents through alerts, logs, and user reports; apply sound judgement to distinguish true threats from false positives. Incident Response: lead or provide senior support to containment, eradication, investigation, and recovery activities; coordinate with service owners and stakeholders to restore operations and capture lessons learning. Tickets & Requests: manage and resolve tickets raised to the Leidos Security group that require Cyber Security Engineering input; prioritise based on risk and impact, and mentor others through complex issues. Secure Configuration, Hardening & Compliance Assurance Patch Updates to Security Products: ensure security toolsets are kept up to date with patches and software updates; assess impact and coordinate change implementation in line with governance. System Compliance: perform and oversee regular compliance audits to ensure systems meet agreed baselines and best practices (e.g., CIS, STIG, NIST); manage exceptions with evidence based rationale and compensating controls. Security Enforcing Function Configuration: assist in the design, review, and improvement of security enforcing functions (e.g., GPOs, system policies, cloud guardrails) to ensure they are compliant, testable, and fit for purpose. Assurance Activities: conduct periodic technical assessments (configuration reviews, control testing, threat driven checks) to identify weaknesses and drive measurable improvements. Security Design Review, Change Impact Assessment & ST&V Security Impact Triage Tool (SITT): lead or support evaluation and impact assessment of proposed changes to security posture; provide clear recommendations, conditions, and required evidence for approval. Security Evaluation, Testing and Assurance (ST&V): plan and execute security evaluation and assurance activities for changes delivered through PI Planning; define test scope, coordinate evidence capture, and ensure outcomes are documented and traceable. Stakeholder Engagement, Governance & Decision Support Security Working Group (SWG) Customer/Supplier Security Forums Vulnerability Triage Security Workshop PI Planning Daily Standups (Blue/Green Team) Documentation, Mentoring & Continuous Improvement Senior Cyber Security Engineers are responsible for creating, maintaining, and reviewing high-quality documentation and security evidence. This includes High Level & Low Level Designs (HLD/LLD), Standard Operating Procedures (SOPs), risk assessments, and compliance/assurance reports. You will also support capability uplift through mentoring, knowledge sharing, and identifying opportunities to automate and improve security processes. Essential Experience Proven experience in a senior cyber security engineering role, delivering security outcomes across complex IT environments (on prem and/or cloud). . click apply for full job details
26/07/2026
Full time
Senior Cyber Security Engineer / Architect / Lead Location: Farnborough Security Clearance Level High: DV - Developed Vetting Role Overview Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is our Values, Beliefs and Expectations by which we select, recognise and reward employees. They create the environment that drives us toward our mission. Inspired to make a difference, we are committed to solving the world's toughest problems. Passionate about customer success, we work closely with our stakeholders to understand, shape, and deliver secure solutions that enable critical outcomes. United as a team, we are bound together by our conviction that ethics and integrity are core to how we operate. In this role, you will be a trusted security practitioner, working with minimal direction on a critical programme and helping to raise the security bar across engineering and operations. Because of a key strategic development and a new exciting business opportunity, we have a requirement for a security-cleared Senior Cyber Security Engineer based in the UK working at our Farnborough site and remotely. Leidos has more than 30 years' experience of developing and running some of the largest government systems in the world. We are currently hiring to expand our UK based technical team who support our delivery for the UK Govt. Come join our team and further develop your skills as we deliver and support systems key to the defence of the UK and partner nations. Being part of the Leidos team is a commitment to push yourself and those around you to do better, constantly adapt and learn new technologies. We're a passionate team and are committed to developing and growing our staff. Leidos is a global science and technology solutions leader working to solve the world's toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. What Will You Be Doing? To support current program delivery, we currently have a permanent vacancy for a Senior Cyber Security Engineer to support the development and transition into live of a MOD application and infrastructure solution providing support to a critical operational end user. Leidos is seeking an enthusiastic protective security specialist to lead the implementation and assurance of security within a key defence project. You will contribute across the delivery lifecycle-shaping secure designs, defining and assuring controls, and providing senior-level security engineering support across protective and information security. You will have demonstrable experience applying recognised security frameworks (e.g., Government Functional Standard 007, NIST, CIS benchmarks) to real-world systems and services. You will be joining a team of highly skilled and highly motivated individuals who are working on one of the UKs leading programmes. Required Skills The Senior Cyber Security Engineer (T4) plays a critical role in protecting and enabling mission IT by combining deep technical expertise with pragmatic risk management. You will be able to work with minimal direction on a specific programme, taking responsibility for planning, implementing, and assuring security controls across infrastructure, platforms, and applications (including cloud services). You will provide clear security advice and assurance to stakeholders, typically aligned to HMG/MOD expectations and recognised standards (e.g., NIST, CIS benchmarks), and you will support teams by sharing knowledge and guiding good practice. Key Functions / Outputs Vulnerability Management, Reporting & Risk Prioritisation Endpoint, Identity & Cloud Security Engineering (AWS) Incident Response Leadership & Operational Security Secure Configuration, Hardening & Compliance Assurance Security Design Review, Change Impact Assessment & ST&V Stakeholder Engagement, Governance & Decision Support Documentation, Mentoring & Continuous Improvement Main Objectives Vulnerability Management, Reporting & Risk Prioritisation Perform regular vulnerability assessments and generate actionable reporting using approved toolsets. The process should focus on ensuring scanners and signatures are current, coverage is agreed, and findings are prioritised based on risk, mission impact, and exploitability. You will support (and where required lead) triage with engineering teams to drive remediation to closure and provide clear risk narratives to senior stakeholders. Code Scans: perform regular code scans to assess code quality, detect potential bugs, and identify security vulnerabilities; work with development teams to agree remediation approaches and prevent recurrence. Vulnerability Management Tooling: perform regular vulnerability management scans and ensure repositories/plugins are maintained to detect emerging vulnerabilities across endpoints, servers, and cloud workloads. Reporting: produce and quality assure recurring vulnerability and risk reporting for the cyber security and IA lead; highlight trends, systemic issues, and recommendations for control improvements. Endpoint, Identity & Cloud Security Engineering (AWS) Endpoint Protection: drive endpoint security posture through regular updates, policy tuning, and validation activities aligned to current threats and programme requirements. Antivirus and Anti malware Protection: perform assurance checks to ensure controls are deployed successfully, monitored, and kept up to date; define exceptions and compensating controls where needed. Network Controls: perform compliance checks and targeted audits of network security controls (e.g., firewall rules, segmentation, proxying) to ensure unauthorised access and threats are blocked and logged appropriately. Access Control & IAM: design and ensure access controls are implemented correctly to enforce least privilege and need to know across systems and data; provide oversight of privileged access, account lifecycle, and authentication policy. AWS Cloud Security: design and assure cloud security controls across networking, identity, logging/monitoring, and configuration management; validate guardrails and support secure landing zone patterns where applicable. Incident Response Leadership & Operational Security Incident Identification: help to recognise and confirm potential incidents through alerts, logs, and user reports; apply sound judgement to distinguish true threats from false positives. Incident Response: lead or provide senior support to containment, eradication, investigation, and recovery activities; coordinate with service owners and stakeholders to restore operations and capture lessons learning. Tickets & Requests: manage and resolve tickets raised to the Leidos Security group that require Cyber Security Engineering input; prioritise based on risk and impact, and mentor others through complex issues. Secure Configuration, Hardening & Compliance Assurance Patch Updates to Security Products: ensure security toolsets are kept up to date with patches and software updates; assess impact and coordinate change implementation in line with governance. System Compliance: perform and oversee regular compliance audits to ensure systems meet agreed baselines and best practices (e.g., CIS, STIG, NIST); manage exceptions with evidence based rationale and compensating controls. Security Enforcing Function Configuration: assist in the design, review, and improvement of security enforcing functions (e.g., GPOs, system policies, cloud guardrails) to ensure they are compliant, testable, and fit for purpose. Assurance Activities: conduct periodic technical assessments (configuration reviews, control testing, threat driven checks) to identify weaknesses and drive measurable improvements. Security Design Review, Change Impact Assessment & ST&V Security Impact Triage Tool (SITT): lead or support evaluation and impact assessment of proposed changes to security posture; provide clear recommendations, conditions, and required evidence for approval. Security Evaluation, Testing and Assurance (ST&V): plan and execute security evaluation and assurance activities for changes delivered through PI Planning; define test scope, coordinate evidence capture, and ensure outcomes are documented and traceable. Stakeholder Engagement, Governance & Decision Support Security Working Group (SWG) Customer/Supplier Security Forums Vulnerability Triage Security Workshop PI Planning Daily Standups (Blue/Green Team) Documentation, Mentoring & Continuous Improvement Senior Cyber Security Engineers are responsible for creating, maintaining, and reviewing high-quality documentation and security evidence. This includes High Level & Low Level Designs (HLD/LLD), Standard Operating Procedures (SOPs), risk assessments, and compliance/assurance reports. You will also support capability uplift through mentoring, knowledge sharing, and identifying opportunities to automate and improve security processes. Essential Experience Proven experience in a senior cyber security engineering role, delivering security outcomes across complex IT environments (on prem and/or cloud). . click apply for full job details
DevOps Engineer
SLAMcore
Since being founded in 2018, Copper has been building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services. Led by Amar Kuchinad, Copper's Global CEO, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets. At the heart of Copper's offering is Multi-Party Computation (MPC) technology - the gold standard in secure custody. Copper's multi-award winning custody system is unique in that it can be connected to centralised exchanges, DeFi applications and even staking pools without the assets leaving the custody. Built on top of this state-of-the-art custody, ClearLoop is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges. This solution underpins a full prime services offering, connecting global exchanges, and enabling customers to trade and settle directly from the safety of their MPC-secured wallets. By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, ClearLoop is rapidly reshaping the way asset managers trade and manage capital. In addition to industry-leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets. Department/Team Purpose: The Engineering department is the backbone of Copper; entrusted with the critical responsibility of building and securing the infrastructure that safeguards billions of dollars in digital assets. We operate at the intersection of traditional institutional finance and decentralized blockchain technology. We believe the best infrastructure comes from curious minds working openly together. Our engineering organisation brings together people with diverse backgrounds and experiences who genuinely enjoy solving hard problems. We foster a blame-free, intellectually honest environment where you're encouraged to take thoughtful risks and think big. You'll have the autonomy to own meaningful projects while gaining the support you need to grow your skills and advance your career. Role Purpose: Day-to-day, you'll tackle platform and deployment challenges through pragmatic engineering and automation. You'll build and operate scalable, self-service infrastructure, CI/CD pipelines, and blockchain platforms, including node provisioning, network deployment, and lifecycle management. You'll optimise build and release pipelines, improve system resilience, and ensure 'traditional' and blockchain infrastructure can scale with the needs of the business. You will collaborate closely with engineering and SRE teams, focusing on infrastructure as code, developer experience, and operational scalability across the engineering organisation, with ownership of the reliability and performance of blockchain nodes and supporting systems. Key Responsibilities: Building a fault-tolerant, geographically distributed infrastructure: support of multiple data centres, providing replication, sharding, auto balancing and failover. Participating in deployment of services with strict availability requirements on a large-scale environment and working together with other Engineers to ensure our systems meet current and future demand. Develop and maintain code for automated infrastructure management (DevOps, Infrastructure as Code) with the use of Ansible and Terraform. Working collaboratively with the Backend Engineering team to increase our resilience through insightful systems and application metrics. Improving our CI/CD pipeline to provide new integration vectors. Building and maintaining infrastructure for its own fleet of blockchain nodes (>25 layer 1 protocols now, and more to come) On-Call support to ensure 24/7 availability of all systems. Skills and Experience: Essential Proven experience as a DevOps Engineer operating production-grade infrastructure. Strong experience with Infrastructure as Code (e.g. Terraform, CloudFormation) and automated environment provisioning. Strong experience with containerisation and Kubernetes, including production operations and cluster management; EKS preferred. Experience building and operating CI/CD pipelines using GitHub Actions and deployment tools such as ArgoCD. Solid understanding of networking fundamentals (VPCs, routing, load balancing, DNS, firewalls). Experience implementing and operating secure systems (IAM, secrets management, network security controls, vulnerability management). Proficiency with at least one development language (e.g., bash, Python, Go). Strong problem-solving and troubleshooting abilities. Excellent communication and collaboration abilities Desirable Hands-on experience running and maintaining blockchain infrastructure (e.g. node deployment, syncing, upgrades, monitoring, and troubleshooting). Experience working within crypto organisation. Experience in Financial Services. Why Copper? At Copper, we keep innovation, openness, and curiosity at the centre of everything we do. Here, bold ideas get the spotlight, learning is constant, and diversity shapes our team from the ground up. Jump into a fast-moving, dynamic team that loves a challenge and knows how to have fun along the way. Collaboration is just as important as results-you'll be surrounded by smart, driven colleagues in London and across our APAC, Switzerland, UAE, and US offices. Hybrid working model - we believe in the value of bringing people together and at the same time we embrace the adaptability of flexibly working. Diversity and inclusion matter to us - they're woven into Copper life. From employee-led groups like Women at Copper to a committee focused on community and wellbeing, you'll have a network that supports you from day one. Everyone voice matters. If you're looking to ramp up your career, or keen to do something new in your field, with us, you'll keep moving forward. Ready to make your mark, keep growing, and join a supportive, dynamic team? Copper's the place. The interview process at Copper Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on the role, the typical journey includes: Initial Screening A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with the role. Technical Interview A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience. In-Person Interview A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross functional peers or leadership. Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time. Benefits In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. Some of our key UK benefits are highlighted below: Paid Time Off - A minimum of 35 days of paid time off per year, inclusive of annual leave and public holidays. Employees also receive one additional day of annual leave for each year of service. Comprehensive Medical Insurance - Inclusive of dental, optical, audiology, and mental health coverage, with medical history disregarded Life Insurance Enhanced Pension Contributions - Includes an enhanced employer matching contribution 24/7 Employee Assistance Programme (EAP) Copper is an equal opportunity employer. We embrace diversity and equal opportunities in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. So, bring us your experience, perspectives, and skills. It is in our differences that we will continue to grow and ensure Copper is transforming how institutional investors engage with digital assets. Copper is a Disability Confident Employer, please let us know if you have a disability. If you require us to provide any assistance during the recruitment process, then we would ask you to highlight this to us and we will be happy to accommodate.
26/07/2026
Full time
Since being founded in 2018, Copper has been building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services. Led by Amar Kuchinad, Copper's Global CEO, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets. At the heart of Copper's offering is Multi-Party Computation (MPC) technology - the gold standard in secure custody. Copper's multi-award winning custody system is unique in that it can be connected to centralised exchanges, DeFi applications and even staking pools without the assets leaving the custody. Built on top of this state-of-the-art custody, ClearLoop is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges. This solution underpins a full prime services offering, connecting global exchanges, and enabling customers to trade and settle directly from the safety of their MPC-secured wallets. By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, ClearLoop is rapidly reshaping the way asset managers trade and manage capital. In addition to industry-leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets. Department/Team Purpose: The Engineering department is the backbone of Copper; entrusted with the critical responsibility of building and securing the infrastructure that safeguards billions of dollars in digital assets. We operate at the intersection of traditional institutional finance and decentralized blockchain technology. We believe the best infrastructure comes from curious minds working openly together. Our engineering organisation brings together people with diverse backgrounds and experiences who genuinely enjoy solving hard problems. We foster a blame-free, intellectually honest environment where you're encouraged to take thoughtful risks and think big. You'll have the autonomy to own meaningful projects while gaining the support you need to grow your skills and advance your career. Role Purpose: Day-to-day, you'll tackle platform and deployment challenges through pragmatic engineering and automation. You'll build and operate scalable, self-service infrastructure, CI/CD pipelines, and blockchain platforms, including node provisioning, network deployment, and lifecycle management. You'll optimise build and release pipelines, improve system resilience, and ensure 'traditional' and blockchain infrastructure can scale with the needs of the business. You will collaborate closely with engineering and SRE teams, focusing on infrastructure as code, developer experience, and operational scalability across the engineering organisation, with ownership of the reliability and performance of blockchain nodes and supporting systems. Key Responsibilities: Building a fault-tolerant, geographically distributed infrastructure: support of multiple data centres, providing replication, sharding, auto balancing and failover. Participating in deployment of services with strict availability requirements on a large-scale environment and working together with other Engineers to ensure our systems meet current and future demand. Develop and maintain code for automated infrastructure management (DevOps, Infrastructure as Code) with the use of Ansible and Terraform. Working collaboratively with the Backend Engineering team to increase our resilience through insightful systems and application metrics. Improving our CI/CD pipeline to provide new integration vectors. Building and maintaining infrastructure for its own fleet of blockchain nodes (>25 layer 1 protocols now, and more to come) On-Call support to ensure 24/7 availability of all systems. Skills and Experience: Essential Proven experience as a DevOps Engineer operating production-grade infrastructure. Strong experience with Infrastructure as Code (e.g. Terraform, CloudFormation) and automated environment provisioning. Strong experience with containerisation and Kubernetes, including production operations and cluster management; EKS preferred. Experience building and operating CI/CD pipelines using GitHub Actions and deployment tools such as ArgoCD. Solid understanding of networking fundamentals (VPCs, routing, load balancing, DNS, firewalls). Experience implementing and operating secure systems (IAM, secrets management, network security controls, vulnerability management). Proficiency with at least one development language (e.g., bash, Python, Go). Strong problem-solving and troubleshooting abilities. Excellent communication and collaboration abilities Desirable Hands-on experience running and maintaining blockchain infrastructure (e.g. node deployment, syncing, upgrades, monitoring, and troubleshooting). Experience working within crypto organisation. Experience in Financial Services. Why Copper? At Copper, we keep innovation, openness, and curiosity at the centre of everything we do. Here, bold ideas get the spotlight, learning is constant, and diversity shapes our team from the ground up. Jump into a fast-moving, dynamic team that loves a challenge and knows how to have fun along the way. Collaboration is just as important as results-you'll be surrounded by smart, driven colleagues in London and across our APAC, Switzerland, UAE, and US offices. Hybrid working model - we believe in the value of bringing people together and at the same time we embrace the adaptability of flexibly working. Diversity and inclusion matter to us - they're woven into Copper life. From employee-led groups like Women at Copper to a committee focused on community and wellbeing, you'll have a network that supports you from day one. Everyone voice matters. If you're looking to ramp up your career, or keen to do something new in your field, with us, you'll keep moving forward. Ready to make your mark, keep growing, and join a supportive, dynamic team? Copper's the place. The interview process at Copper Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on the role, the typical journey includes: Initial Screening A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with the role. Technical Interview A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience. In-Person Interview A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross functional peers or leadership. Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time. Benefits In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. Some of our key UK benefits are highlighted below: Paid Time Off - A minimum of 35 days of paid time off per year, inclusive of annual leave and public holidays. Employees also receive one additional day of annual leave for each year of service. Comprehensive Medical Insurance - Inclusive of dental, optical, audiology, and mental health coverage, with medical history disregarded Life Insurance Enhanced Pension Contributions - Includes an enhanced employer matching contribution 24/7 Employee Assistance Programme (EAP) Copper is an equal opportunity employer. We embrace diversity and equal opportunities in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. So, bring us your experience, perspectives, and skills. It is in our differences that we will continue to grow and ensure Copper is transforming how institutional investors engage with digital assets. Copper is a Disability Confident Employer, please let us know if you have a disability. If you require us to provide any assistance during the recruitment process, then we would ask you to highlight this to us and we will be happy to accommodate.
Research Software Engineer - Scientific Data Encoding and Decoding
ECMWF Reading, Berkshire
Your role ECMWF is recruiting a motivated Research Software Engineer (A2) to contribute to the development, maintenance and evolution of our core data encoding and decoding capabilities. You will be part of a dynamic team of scientific software engineers who contribute to key activities at ECMWF. At ECMWF, you will join a passionate community working to bring novel technology and science to the cutting edge of numerical weather prediction. In this role, you will focus on software, algorithms and workflows for handling meteorological, climate and geoscientific data formats. There will be a strong emphasis on the WMO formats GRIB and BUFR, as well as other widely used scientific formats such as NetCDF. This work will include leading the development of key ECMWF libraries and tools, notably the open-source package ecCodes, and contributing to software packages that handle meteorological data. You will help ensure that ECMWF and its Member and Co-operating States continue to benefit from robust, efficient and sustainable software for handling operational and research data across a range of meteorological and environmental workflows. You will contribute to both the reliability of production-quality software and the longer-term evolution of ECMWF's data-handling capabilities, helping to meet the needs of internal users, external partners, and the wider meteorological community. You will work closely with colleagues across software engineering, data governance and scientific development teams, and also with technical representatives of other organisations such as our Member States' meteorological services. The role sits in the Foundational Software Services team in the Development Section in the Forecasts and Services Department. The team is responsible for fundamental software packages developed at ECMWF that handle data encoding, decoding, processing, and visualisation. These open-source packages are available both within and outside ECMWF and provide the foundation for numerous research and production pipelines. They also provide core functionality for the new 'earthkit' software stack, much of which is also developed within this team. Earthkit modernises and harmonises data handling, enabling efficient data access, analysis, and visualisation, and directly supporting many workflows, including ECMWF's machine learning developments. The team is additionally responsible for workflow software and the CI/CD systems used throughout ECMWF's software development lifecycle. Your responsibilities Develop, maintain and enhance ECMWF software libraries and tools for encoding and decoding meteorological and environmental data. Support and improve workflows involving relevant data formats with attention to correctness, performance and usability. Work with scientists, analysts and software developers from ECMWF and its Member States to understand requirements and translate them into robust technical solutions. Use and contribute to software engineering best practices, including version control, code review, automated testing, continuous integration and release processes. Prepare technical documentation and guidance for users and developers. Investigate and resolve relevant issues reported by users and collaborators. Where relevant, contribute to community engagement, user support and collaboration with external partners and standards bodies. About ECMWF The European Centre for Medium-Range Weather Forecasts (ECMWF) is a world leader in Numerical Weather Predictions providing high-quality data for weather forecasts and environmental monitoring. As an intergovernmental organisation we collaborate internationally to serve our members and the wider community with global weather predictions, data and training activities that are critical to contribute to safe and thriving societies. The success of our activities depends on the funding and partnerships of our 35 Member and Co-operating States who provide the support and direction of our work. Our talented staff together with the international scientific community, and our powerful supercomputing capabilities,are the core of a 24/7 research and operational centre with a focus on medium and long-range predictions. We also hold one of the largest meteorological data archives in the world. Our vision: World-leading monitoring and predictions of the Earth system enabled by cutting-edge physical, computational and data science, resulting from a close collaboration between ECMWF and the members of the European Meteorological Infrastructure, will contribute to a safe and thriving society Our mission: Deliver global numerical weather predictions focusing on the medium-range and monitoring of the Earth system to and with our Member States In addition, ECMWF has established a strong partnership with the European Union and has been entrusted with the implementation and operation of the Destination Earth initiative and the Climate Change and Atmosphere Monitoring Services of the Copernicus Programme, as well as being a contributor to the Copernicus Emergency Management Service. Other areas of work include High Performance Computing and the development of digital tools that enable ECMWF to extend provision of data and products covering weather, climate, air quality, fire and flood prediction and monitoring. ECMWF is a multi-site organisation, with its headquartersin Reading, UK, a data centre in Bologna, Italy, and a large presence in Bonn, Germany as a central location for our EU-related activities.ECMWF is internationally recognised as the voice of expertise in numerical weather predictions for forecasts and climate science. More about us: copernicus.eu destine.ecmwf.int Your responsibilities Develop, maintain and enhance ECMWF software libraries and tools for encoding and decoding meteorological and environmental data. Support and improve workflows involved in relevant data formats with attention to correctness, performance and usability. Work with scientists, analysts and software developers from ECMWF and its Member States to understand requirements and translate them into robust technical solutions. Use and contribute to software engineering best practices, including version control, code review, automated testing, continuous integration and release processes. Prepare technical documentation and guidance for users and developers. Investigate and resolve relevant issues reported by users and collaborators. Where relevant, contribute to community engagement, user support and collaboration with external partners and standards bodies. What we are looking for Excellent analytical and problem-solving skills with a proactive, continuous improvement approach. Ability to analyse complex technical problems and deliver reliable, maintainable solutions. Ability to work effectively both independently and as part of an international, multidisciplinary team. Ability to explain complex technical concepts to users and collaborators. Passion for delivering technical solutions that have a real-world impact Dedication, passion, and enthusiasm to succeed both individually and across teams of developers. Highly organised with the capacity to work on a diverse range of tasks to tight deadlines. Your profile Candidates should have an advanced university degree (EQ7 level or above) or equivalent experience in computer science or engineering, computational science, physics or natural sciences, mathematics, or a related discipline. Required or highly desirable experience and skills Proven experience in developing and maintaining scientific or technical software in a collaborative environment. Strong programming skills in one or more relevant languages such as C, C++, Python or Rust. Experience with software engineering practices such as testing, debugging, version control and continuous integration. Knowledge of data encoding/decoding concepts, metadata models, schemas, validation and data conversion workflows. Experience working with structured scientific or technical data formats and metadata, especially WMO formats such as GRIB and BUFR. Knowledge of NetCDF would be an advantage. Experience of working with developers and users to gather feedback and plan developments. Experience of working and scripting in UNIX environments. Candidates must be able to work effectively in English. Knowledge of one of the Centre's other working languages (French or German) would be an advantage. Desirable experience and skills Knowledge of software lifecycle maintenance. Familiarity with performance, memory and scalability considerations in data-processing software. Experience in developing cross-platform libraries, command-line tools or APIs for technical users. Experience in contributing to large-scale software projects, preferably open-source and/or involving multiple software components. Experience with ECMWF or comparable software libraries and tools for working with scientific or meteorological data, such as ecCodes. Familiarity with data compression algorithms. Experience supporting users through documentation, issue triage, training or technical guidance. Ability to work effectively with legacy code while contributing to modernisation and long-term maintainability. . click apply for full job details
26/07/2026
Full time
Your role ECMWF is recruiting a motivated Research Software Engineer (A2) to contribute to the development, maintenance and evolution of our core data encoding and decoding capabilities. You will be part of a dynamic team of scientific software engineers who contribute to key activities at ECMWF. At ECMWF, you will join a passionate community working to bring novel technology and science to the cutting edge of numerical weather prediction. In this role, you will focus on software, algorithms and workflows for handling meteorological, climate and geoscientific data formats. There will be a strong emphasis on the WMO formats GRIB and BUFR, as well as other widely used scientific formats such as NetCDF. This work will include leading the development of key ECMWF libraries and tools, notably the open-source package ecCodes, and contributing to software packages that handle meteorological data. You will help ensure that ECMWF and its Member and Co-operating States continue to benefit from robust, efficient and sustainable software for handling operational and research data across a range of meteorological and environmental workflows. You will contribute to both the reliability of production-quality software and the longer-term evolution of ECMWF's data-handling capabilities, helping to meet the needs of internal users, external partners, and the wider meteorological community. You will work closely with colleagues across software engineering, data governance and scientific development teams, and also with technical representatives of other organisations such as our Member States' meteorological services. The role sits in the Foundational Software Services team in the Development Section in the Forecasts and Services Department. The team is responsible for fundamental software packages developed at ECMWF that handle data encoding, decoding, processing, and visualisation. These open-source packages are available both within and outside ECMWF and provide the foundation for numerous research and production pipelines. They also provide core functionality for the new 'earthkit' software stack, much of which is also developed within this team. Earthkit modernises and harmonises data handling, enabling efficient data access, analysis, and visualisation, and directly supporting many workflows, including ECMWF's machine learning developments. The team is additionally responsible for workflow software and the CI/CD systems used throughout ECMWF's software development lifecycle. Your responsibilities Develop, maintain and enhance ECMWF software libraries and tools for encoding and decoding meteorological and environmental data. Support and improve workflows involving relevant data formats with attention to correctness, performance and usability. Work with scientists, analysts and software developers from ECMWF and its Member States to understand requirements and translate them into robust technical solutions. Use and contribute to software engineering best practices, including version control, code review, automated testing, continuous integration and release processes. Prepare technical documentation and guidance for users and developers. Investigate and resolve relevant issues reported by users and collaborators. Where relevant, contribute to community engagement, user support and collaboration with external partners and standards bodies. About ECMWF The European Centre for Medium-Range Weather Forecasts (ECMWF) is a world leader in Numerical Weather Predictions providing high-quality data for weather forecasts and environmental monitoring. As an intergovernmental organisation we collaborate internationally to serve our members and the wider community with global weather predictions, data and training activities that are critical to contribute to safe and thriving societies. The success of our activities depends on the funding and partnerships of our 35 Member and Co-operating States who provide the support and direction of our work. Our talented staff together with the international scientific community, and our powerful supercomputing capabilities,are the core of a 24/7 research and operational centre with a focus on medium and long-range predictions. We also hold one of the largest meteorological data archives in the world. Our vision: World-leading monitoring and predictions of the Earth system enabled by cutting-edge physical, computational and data science, resulting from a close collaboration between ECMWF and the members of the European Meteorological Infrastructure, will contribute to a safe and thriving society Our mission: Deliver global numerical weather predictions focusing on the medium-range and monitoring of the Earth system to and with our Member States In addition, ECMWF has established a strong partnership with the European Union and has been entrusted with the implementation and operation of the Destination Earth initiative and the Climate Change and Atmosphere Monitoring Services of the Copernicus Programme, as well as being a contributor to the Copernicus Emergency Management Service. Other areas of work include High Performance Computing and the development of digital tools that enable ECMWF to extend provision of data and products covering weather, climate, air quality, fire and flood prediction and monitoring. ECMWF is a multi-site organisation, with its headquartersin Reading, UK, a data centre in Bologna, Italy, and a large presence in Bonn, Germany as a central location for our EU-related activities.ECMWF is internationally recognised as the voice of expertise in numerical weather predictions for forecasts and climate science. More about us: copernicus.eu destine.ecmwf.int Your responsibilities Develop, maintain and enhance ECMWF software libraries and tools for encoding and decoding meteorological and environmental data. Support and improve workflows involved in relevant data formats with attention to correctness, performance and usability. Work with scientists, analysts and software developers from ECMWF and its Member States to understand requirements and translate them into robust technical solutions. Use and contribute to software engineering best practices, including version control, code review, automated testing, continuous integration and release processes. Prepare technical documentation and guidance for users and developers. Investigate and resolve relevant issues reported by users and collaborators. Where relevant, contribute to community engagement, user support and collaboration with external partners and standards bodies. What we are looking for Excellent analytical and problem-solving skills with a proactive, continuous improvement approach. Ability to analyse complex technical problems and deliver reliable, maintainable solutions. Ability to work effectively both independently and as part of an international, multidisciplinary team. Ability to explain complex technical concepts to users and collaborators. Passion for delivering technical solutions that have a real-world impact Dedication, passion, and enthusiasm to succeed both individually and across teams of developers. Highly organised with the capacity to work on a diverse range of tasks to tight deadlines. Your profile Candidates should have an advanced university degree (EQ7 level or above) or equivalent experience in computer science or engineering, computational science, physics or natural sciences, mathematics, or a related discipline. Required or highly desirable experience and skills Proven experience in developing and maintaining scientific or technical software in a collaborative environment. Strong programming skills in one or more relevant languages such as C, C++, Python or Rust. Experience with software engineering practices such as testing, debugging, version control and continuous integration. Knowledge of data encoding/decoding concepts, metadata models, schemas, validation and data conversion workflows. Experience working with structured scientific or technical data formats and metadata, especially WMO formats such as GRIB and BUFR. Knowledge of NetCDF would be an advantage. Experience of working with developers and users to gather feedback and plan developments. Experience of working and scripting in UNIX environments. Candidates must be able to work effectively in English. Knowledge of one of the Centre's other working languages (French or German) would be an advantage. Desirable experience and skills Knowledge of software lifecycle maintenance. Familiarity with performance, memory and scalability considerations in data-processing software. Experience in developing cross-platform libraries, command-line tools or APIs for technical users. Experience in contributing to large-scale software projects, preferably open-source and/or involving multiple software components. Experience with ECMWF or comparable software libraries and tools for working with scientific or meteorological data, such as ecCodes. Familiarity with data compression algorithms. Experience supporting users through documentation, issue triage, training or technical guidance. Ability to work effectively with legacy code while contributing to modernisation and long-term maintainability. . click apply for full job details
Scada Network Engineer
Fluence Energy UK Limited
Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit Job Description Join Fluence and play a key role in keeping some of the world's most advanced Battery Energy Storage Systems connected, secure, and performing at their best. As a SCADA Network Engineer, you will be at the heart of the operational lifecycle, supporting critical infrastructure that enables the energy transition. You will combine expertise in SCADA, networking, cybersecurity, and system integration to deliver reliable, high performing solutions for customers across the EMEA region. What You'll Do Lead the realization of project specific requirements related to SCADA, monitoring, networking, cybersecurity, system architecture, and equipment integration for operational Battery Energy Storage Systems. Support the integration of Fluence control systems with Transmission System Operator (TSO) and customer SCADA environments, ensuring seamless communication, monitoring, and compliance with technical requirements. Develop, maintain, and improve core system documentation, including network architectures, signal lists, communication diagrams, hardware inventories, and backup and recovery strategies. Collaborate closely with Field Service Engineers to troubleshoot complex technical challenges and implement effective solutions across SCADA and network environments. Support testing activities associated with upgrades, modifications, and change orders, including the development and execution of validation procedures. Participate in hands on laboratory testing and evaluation of new technologies, prototypes, and system enhancements. Act as a technical interface for customers, partners, and subcontractors, providing expertise on SCADA, networking, and compliance requirements throughout the service phase. Monitor system performance, investigate network and communication issues, and utilize diagnostic tools to identify, resolve, and, when necessary, escalade issues. Conduct and support root cause analyses to improve system reliability, availability, and long term performance. Drive continuous improvement initiatives by identifying opportunities to enhance processes, tools, documentation, and operational efficiency. Ensure accurate change management practices and maintain comprehensive technical records. Stay informed about emerging technologies, industry standards, and cybersecurity best practices to help Fluence maintain world class operational support capabilities. Provide technical reporting, operational insights, and performance recommendations to internal stakeholders and leadership teams. Support the development and tracking of key operational performance metrics. Contribute to company safety initiatives and support a strong safety culture. Travel across the EMEA region as required to support customers and operational activities. What We're Looking For Bachelor's or Master's degree in Computer Engineering, Computer Science, Automation Engineering, Information Technology, or a related field. Minimum 3 years of experience in SCADA, Operational Technology (OT), industrial networking, power generation, utilities, or a related industry. Hands on experience with industrial communication protocols such as IEC60870 5 101/104, IEC61850, DNP3, Modbus, TCP/IP, OPC, and related technologies. Strong understanding of SCADA systems, RTUs, PLCs, relays, gateways, data concentrators, and industrial communication infrastructure. Knowledge of network architecture, OSI layers, routing, switching, firewalls, VPN technologies, and industrial Ethernet environments. Familiarity with Linux based systems, scripting languages such as Python or Bash, and version control tools such as GitHub. Understanding of industrial control equipment, including inverters, transformers, controllers, telecommunications equipment, and I/O systems. Excellent problem solving and troubleshooting skills with the ability to diagnose complex system and network issues. Strong communication skills, with the ability to explain technical concepts clearly to both technical and non technical audiences. Ability to prioritize work effectively and operate within a dynamic, customer focused environment. Experience using Computerized Maintenance Management Systems (CMMS) is considered an advantage. Fluent in English; additional European language skills are a plus. Why Join Fluence? At Fluence, you'll work on cutting edge energy storage technology that is helping transform the global energy landscape. You'll join an international team of experts, tackle complex technical challenges, and have the opportunity to make a tangible impact on the future of sustainable energy. Our Culture At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world. Unleash Voices We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress. Customer Fluent Our customers are at the heart of everything we do. We're committed to delivering exceptional value that exceeds expectations by understanding our customers' needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate. Infinite Impact We are committed to creating the impossible. We push boundaries to deliver sustainable, game changing solutions that shape a brighter, more energy efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come. All In We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success.
26/07/2026
Full time
Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit Job Description Join Fluence and play a key role in keeping some of the world's most advanced Battery Energy Storage Systems connected, secure, and performing at their best. As a SCADA Network Engineer, you will be at the heart of the operational lifecycle, supporting critical infrastructure that enables the energy transition. You will combine expertise in SCADA, networking, cybersecurity, and system integration to deliver reliable, high performing solutions for customers across the EMEA region. What You'll Do Lead the realization of project specific requirements related to SCADA, monitoring, networking, cybersecurity, system architecture, and equipment integration for operational Battery Energy Storage Systems. Support the integration of Fluence control systems with Transmission System Operator (TSO) and customer SCADA environments, ensuring seamless communication, monitoring, and compliance with technical requirements. Develop, maintain, and improve core system documentation, including network architectures, signal lists, communication diagrams, hardware inventories, and backup and recovery strategies. Collaborate closely with Field Service Engineers to troubleshoot complex technical challenges and implement effective solutions across SCADA and network environments. Support testing activities associated with upgrades, modifications, and change orders, including the development and execution of validation procedures. Participate in hands on laboratory testing and evaluation of new technologies, prototypes, and system enhancements. Act as a technical interface for customers, partners, and subcontractors, providing expertise on SCADA, networking, and compliance requirements throughout the service phase. Monitor system performance, investigate network and communication issues, and utilize diagnostic tools to identify, resolve, and, when necessary, escalade issues. Conduct and support root cause analyses to improve system reliability, availability, and long term performance. Drive continuous improvement initiatives by identifying opportunities to enhance processes, tools, documentation, and operational efficiency. Ensure accurate change management practices and maintain comprehensive technical records. Stay informed about emerging technologies, industry standards, and cybersecurity best practices to help Fluence maintain world class operational support capabilities. Provide technical reporting, operational insights, and performance recommendations to internal stakeholders and leadership teams. Support the development and tracking of key operational performance metrics. Contribute to company safety initiatives and support a strong safety culture. Travel across the EMEA region as required to support customers and operational activities. What We're Looking For Bachelor's or Master's degree in Computer Engineering, Computer Science, Automation Engineering, Information Technology, or a related field. Minimum 3 years of experience in SCADA, Operational Technology (OT), industrial networking, power generation, utilities, or a related industry. Hands on experience with industrial communication protocols such as IEC60870 5 101/104, IEC61850, DNP3, Modbus, TCP/IP, OPC, and related technologies. Strong understanding of SCADA systems, RTUs, PLCs, relays, gateways, data concentrators, and industrial communication infrastructure. Knowledge of network architecture, OSI layers, routing, switching, firewalls, VPN technologies, and industrial Ethernet environments. Familiarity with Linux based systems, scripting languages such as Python or Bash, and version control tools such as GitHub. Understanding of industrial control equipment, including inverters, transformers, controllers, telecommunications equipment, and I/O systems. Excellent problem solving and troubleshooting skills with the ability to diagnose complex system and network issues. Strong communication skills, with the ability to explain technical concepts clearly to both technical and non technical audiences. Ability to prioritize work effectively and operate within a dynamic, customer focused environment. Experience using Computerized Maintenance Management Systems (CMMS) is considered an advantage. Fluent in English; additional European language skills are a plus. Why Join Fluence? At Fluence, you'll work on cutting edge energy storage technology that is helping transform the global energy landscape. You'll join an international team of experts, tackle complex technical challenges, and have the opportunity to make a tangible impact on the future of sustainable energy. Our Culture At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world. Unleash Voices We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress. Customer Fluent Our customers are at the heart of everything we do. We're committed to delivering exceptional value that exceeds expectations by understanding our customers' needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate. Infinite Impact We are committed to creating the impossible. We push boundaries to deliver sustainable, game changing solutions that shape a brighter, more energy efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come. All In We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success.
SAP Access Management Lead
Wella Operations US LLC Merton, London
Select how often (in days) to receive an alert: Create Alert Position Title: SAP Access Management Lead Location: Wimbledon (Hybrid) Reports to: ERP Platform Lead ABOUT THE WELLA COMPANY Together, WE enable individuals to look, feel, and be their true selves. Wella Company is one of the world's leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders. For additional information about the Wella Company please visit . THE ROLE The SAP Access Management & Governance Lead is accountable for defining, governing, and continuously improving SAP access management, security governance, and compliance across Wella's global SAP landscape. This role owns the end-to-end operating model for SAP access management, ensuring that the right individuals have the right access at the right time while maintaining compliance with regulatory and audit requirements. The role is responsible for Segregation of Duties (SoD), access governance, approval workflows, role ownership, audit readiness, risk management, and the overall maturity of SAP security processes. Working closely with Business Owners, Internal Audit, Cybersecurity, Enterprise Architecture, SAP Basis, and strategic service partners, the SAP Access Management & Governance Lead will establish sustainable governance processes, drive security transformation initiatives, and ensure Wella maintains a secure, scalable, and audit-ready SAP environment. The role combines strategic leadership, governance ownership, and operational oversight and will play a key role in shaping the future SAP security and identity governance landscape at Wella. KEY RESPONSIBILITIES 1. Governance & Strategy Define and own Wella's SAP Access Management operating model. Establish and govern SAP access management policies, standards, and controls. Drive the long-term SAP access governance strategy and roadmap. Act as the design authority for SAP access governance during major transformation programmes and SAP implementations. Define ownership models for SAP roles, business processes, mitigating controls, and approval authorities. Govern access management across Wella's SAP ecosystem including ECC, S/4HANA, SAP BTP, Datasphere, SAC, Ariba, SuccessFactors, Concur, Emarsys, and future SAP platforms. 2. Segregation of Duties (SoD) & Risk Management Own and maintain the global SAP SoD framework. Define governance processes for identifying, approving, mitigating, and monitoring access risks. Partner with business stakeholders to ensure risk acceptance and mitigation processes are effective and documented. Perform regular risk assessments of SAP roles and access models. Drive reduction of access risks and toxic combinations across the SAP landscape. Oversee management of privileged and emergency access, including Firefighter access controls and reviews. 3. Audit, Compliance & Controls Own SAP access-related controls supporting SOX, GDPR, ISO27001 and other regulatory requirements. Act as the primary point of contact for internal and external auditors. Lead remediation of audit findings and compliance gaps. Establish sustainable, audit-ready processes and evidence repositories. Ensure audit evidence can be produced efficiently and consistently. Monitor control effectiveness and drive continuous improvement activities. Prevent repeat audit findings through robust governance and process enhancement. 4. Access Request Management & Provisioning Own the design and governance of SAP access request and approval processes. Define approval authorities, role ownership responsibilities, and escalation paths. Ensure end-to-end traceability and auditability of all access requests. Govern Joiner, Mover, Leaver (JML) processes across SAP applications. Oversee provisioning and de-provisioning activities delivered by support partners. Drive automation and simplification of access management processes through workflow and identity governance tools. Ensure timely and accurate access provisioning aligned with agreed service levels. 5. Access Certifications & Role Management Own periodic user access reviews and certifications. Ensure role reviews are performed regularly by designated business owners. Establish governance around role design, naming standards, documentation, and approval processes. Reduce role complexity and promote role standardisation across SAP systems. Ensure clear ownership exists for all SAP roles and access profiles. Act as service owner for third-party SAP access management and security services. Govern managed service providers, ensuring delivery against SLAs, KPIs, compliance obligations, and contractual commitments. Drive continuous service improvements with strategic partners. Ensure retention of knowledge, process documentation, and governance controls during supplier transitions. Establish clear accountability models between Wella, business stakeholders, and service providers. 7. Security Transformation & Continuous Improvement Lead SAP Identity Governance and Access Management initiatives. Define future-state capabilities leveraging SAP GRC, SAP IAG, SailPoint and related governance technologies. Partner with Cybersecurity and Enterprise Architecture to ensure secure-by-design principles are embedded within SAP programmes. Drive maturity improvements across access governance, compliance, automation, and reporting. Build sustainable operating procedures and governance frameworks that scale with business growth. 8. Leadership & Stakeholder Management Provide leadership and subject matter expertise across all SAP access management activities. Build strong relationships with Business Process Owners, Audit, Cybersecurity, Compliance, HR, and Technology teams. Communicate risks, audit findings, compliance issues, and remediation plans to leadership. Translate technical security concepts into business-focused recommendations. Champion a culture of accountability, governance, and compliance across the organisation. ESSENTIAL SKILLS, EXPERIENCE & QUALIFICATIONS Education: Bachelor's Degree in Information Systems, Computer Science, Cyber Security, or related discipline. Experience: 10+ years' experience in SAP Security, Access Management, Identity Governance, or Risk & Compliance. Proven experience building or transforming SAP access management capabilities within large global organisations. Experience acting as the primary interface for external and internal audits. Proven experience implementing and operating SoD frameworks and access governance controls. Strong understanding of SAP ECC and S/4HANA security concepts. Experience governing outsourced or managed security service providers. Experience supporting SAP transformation programmes, migrations, or cloud adoption initiatives. Experience establishing and driving access management operating models and governance frameworks. WHAT WE OFFER 25 days holiday + additional day off for your birthday (not including bank holidays) 3 days' personal leave for your own signification life events 2 paid days off for volunteering/charity work Optional Wella Pension Scheme (8% employer contribution, 3% employee contribution) Optional Family Private Medical Insurance Cover Income Protection Life Insurance (8x base salary up to 2 million payable in the event of your death in service of Wella) Staff Discount (80% of all hair products, 40% OPI, 1 x 50% ghd) EAP (Employee Assistance Program) Enhanced maternity, paternity, and adoption leave Eye Tests WOW Program (Bonus following exit from KKR, eligible after successful probation. For permanent employees only) Workplace/Nursery Benefits 4 weeks working remotely abroad Early Friday Finish during Summer EEO OPPORTUNITIES The Wella Company wants to meet the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce in encouraging equality and diversity. We offer equal employment opportunity to qualified individuals without regard to race, religion or belief, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital or civil partnership, pregnancy and maternity, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: . click apply for full job details
26/07/2026
Full time
Select how often (in days) to receive an alert: Create Alert Position Title: SAP Access Management Lead Location: Wimbledon (Hybrid) Reports to: ERP Platform Lead ABOUT THE WELLA COMPANY Together, WE enable individuals to look, feel, and be their true selves. Wella Company is one of the world's leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders. For additional information about the Wella Company please visit . THE ROLE The SAP Access Management & Governance Lead is accountable for defining, governing, and continuously improving SAP access management, security governance, and compliance across Wella's global SAP landscape. This role owns the end-to-end operating model for SAP access management, ensuring that the right individuals have the right access at the right time while maintaining compliance with regulatory and audit requirements. The role is responsible for Segregation of Duties (SoD), access governance, approval workflows, role ownership, audit readiness, risk management, and the overall maturity of SAP security processes. Working closely with Business Owners, Internal Audit, Cybersecurity, Enterprise Architecture, SAP Basis, and strategic service partners, the SAP Access Management & Governance Lead will establish sustainable governance processes, drive security transformation initiatives, and ensure Wella maintains a secure, scalable, and audit-ready SAP environment. The role combines strategic leadership, governance ownership, and operational oversight and will play a key role in shaping the future SAP security and identity governance landscape at Wella. KEY RESPONSIBILITIES 1. Governance & Strategy Define and own Wella's SAP Access Management operating model. Establish and govern SAP access management policies, standards, and controls. Drive the long-term SAP access governance strategy and roadmap. Act as the design authority for SAP access governance during major transformation programmes and SAP implementations. Define ownership models for SAP roles, business processes, mitigating controls, and approval authorities. Govern access management across Wella's SAP ecosystem including ECC, S/4HANA, SAP BTP, Datasphere, SAC, Ariba, SuccessFactors, Concur, Emarsys, and future SAP platforms. 2. Segregation of Duties (SoD) & Risk Management Own and maintain the global SAP SoD framework. Define governance processes for identifying, approving, mitigating, and monitoring access risks. Partner with business stakeholders to ensure risk acceptance and mitigation processes are effective and documented. Perform regular risk assessments of SAP roles and access models. Drive reduction of access risks and toxic combinations across the SAP landscape. Oversee management of privileged and emergency access, including Firefighter access controls and reviews. 3. Audit, Compliance & Controls Own SAP access-related controls supporting SOX, GDPR, ISO27001 and other regulatory requirements. Act as the primary point of contact for internal and external auditors. Lead remediation of audit findings and compliance gaps. Establish sustainable, audit-ready processes and evidence repositories. Ensure audit evidence can be produced efficiently and consistently. Monitor control effectiveness and drive continuous improvement activities. Prevent repeat audit findings through robust governance and process enhancement. 4. Access Request Management & Provisioning Own the design and governance of SAP access request and approval processes. Define approval authorities, role ownership responsibilities, and escalation paths. Ensure end-to-end traceability and auditability of all access requests. Govern Joiner, Mover, Leaver (JML) processes across SAP applications. Oversee provisioning and de-provisioning activities delivered by support partners. Drive automation and simplification of access management processes through workflow and identity governance tools. Ensure timely and accurate access provisioning aligned with agreed service levels. 5. Access Certifications & Role Management Own periodic user access reviews and certifications. Ensure role reviews are performed regularly by designated business owners. Establish governance around role design, naming standards, documentation, and approval processes. Reduce role complexity and promote role standardisation across SAP systems. Ensure clear ownership exists for all SAP roles and access profiles. Act as service owner for third-party SAP access management and security services. Govern managed service providers, ensuring delivery against SLAs, KPIs, compliance obligations, and contractual commitments. Drive continuous service improvements with strategic partners. Ensure retention of knowledge, process documentation, and governance controls during supplier transitions. Establish clear accountability models between Wella, business stakeholders, and service providers. 7. Security Transformation & Continuous Improvement Lead SAP Identity Governance and Access Management initiatives. Define future-state capabilities leveraging SAP GRC, SAP IAG, SailPoint and related governance technologies. Partner with Cybersecurity and Enterprise Architecture to ensure secure-by-design principles are embedded within SAP programmes. Drive maturity improvements across access governance, compliance, automation, and reporting. Build sustainable operating procedures and governance frameworks that scale with business growth. 8. Leadership & Stakeholder Management Provide leadership and subject matter expertise across all SAP access management activities. Build strong relationships with Business Process Owners, Audit, Cybersecurity, Compliance, HR, and Technology teams. Communicate risks, audit findings, compliance issues, and remediation plans to leadership. Translate technical security concepts into business-focused recommendations. Champion a culture of accountability, governance, and compliance across the organisation. ESSENTIAL SKILLS, EXPERIENCE & QUALIFICATIONS Education: Bachelor's Degree in Information Systems, Computer Science, Cyber Security, or related discipline. Experience: 10+ years' experience in SAP Security, Access Management, Identity Governance, or Risk & Compliance. Proven experience building or transforming SAP access management capabilities within large global organisations. Experience acting as the primary interface for external and internal audits. Proven experience implementing and operating SoD frameworks and access governance controls. Strong understanding of SAP ECC and S/4HANA security concepts. Experience governing outsourced or managed security service providers. Experience supporting SAP transformation programmes, migrations, or cloud adoption initiatives. Experience establishing and driving access management operating models and governance frameworks. WHAT WE OFFER 25 days holiday + additional day off for your birthday (not including bank holidays) 3 days' personal leave for your own signification life events 2 paid days off for volunteering/charity work Optional Wella Pension Scheme (8% employer contribution, 3% employee contribution) Optional Family Private Medical Insurance Cover Income Protection Life Insurance (8x base salary up to 2 million payable in the event of your death in service of Wella) Staff Discount (80% of all hair products, 40% OPI, 1 x 50% ghd) EAP (Employee Assistance Program) Enhanced maternity, paternity, and adoption leave Eye Tests WOW Program (Bonus following exit from KKR, eligible after successful probation. For permanent employees only) Workplace/Nursery Benefits 4 weeks working remotely abroad Early Friday Finish during Summer EEO OPPORTUNITIES The Wella Company wants to meet the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce in encouraging equality and diversity. We offer equal employment opportunity to qualified individuals without regard to race, religion or belief, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital or civil partnership, pregnancy and maternity, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: . click apply for full job details
Facilities Coordinator
Hull Culture and Leisure Ltd
Facilities CoordinatorApplylocations: HU1time type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: 26 July 2026 (11 days left to apply)job requisition id: JR Number of Vacancies: 1 Time Type: Full time Worker Type: Appointed Proposed Interview Date: Tuesday, August 4, 2026 Hours of Work: 37 Hiring Manager: Darren Prest Contact Number: We are the largest Leisure and Culture employer in Hull and offer candidates enviable pay and conditions packages including, a generous annual leave allowance, on the job training opportunities and career development. For more information on the benefits of working for us please visit the 'Working at Hull Culture & Leisure' page. Job Description Summary: ROLE AND PURPOSE As a member of a centralised city-wide team gives direct caretaker support to the library service over several sites under the direction and leadership of Senior managers, Area managers, Senior librarian's, Librarian's and Supervisor's. Monitoring building related health and safety and maintenance issues and liaising with external and internal contractors. Direct liaison with the public in a sometimes-confrontational situation, supporting both staff and the public. PRINCIPAL ACCOUNTABILITIES: 1. To promote and safeguard the welfare of children, young people and/or vulnerable adults by direct intervention, liaison and referral to the appropriate services. 2. The post holder will be required to travel between various libraries and partnership buildings, organising their own work schedules in consultation with the supervisor caretaker and premises manager, which will cause the least disruption to service users. This includes the daily transport system delivering library material across the city-wide service. There is a requirement to ensure the post holder meets the current company's Driver Assessment. Liaises with Fleet regards the maintenance and use of company vehicles. 2. Responsible for the security and wellbeing of library staff, public and premises for example: ? Deals with anti-social behaviour incidents, i.e., drug users, violent and aggressive behaviour. Acts as main liaison with the PCSO's, Police and ASB team. ? Monitors the internal CCTV system. ? Proactive in taking action to prevent vandalism and other undesirable activities on the premises. 3. Provides excellent customer service to library staff and users. ? Meets and greets the public offering assistant, when necessary, e.g., supporting and instructing customers to use Self Service machines and other basic library functions. ? Is the first point of contact when dealing with difficult and challenging behaviour by the public. ? Working with Senior librarian's, librarian's and partners to ensure relevant furniture, and other resources are in place for events organised by staff, partnerships or the public. This includes ensuring health and safety requirements are in place, e.g., risk assessments. 4. Monitors and maintains adequate supplies of library resources and other necessary materials for distribution including: ? Implementing a stock control system including receipt, safe storage and usage. ? Requesting the ordering of stock and on occasions, with authorisation of the manager, purchasing items from other suppliers by cash. ? Distributes all internal post, parcels, library stock, reserved library material, etc. to all library service points across the city on a daily basis. This involves the need to work on a rota to driver the library van. ? Responsible for co-ordinating and issuing internal parcels/post for delivery by courier or other means i.e., Guildhall courier, external couriers etc. ? Unpacks, sorts, repacks and distributes all library materials as directed, e.g., daily library stock relocations to satisfy the reservation of stock from the public at differing sites, contributing to statistical targets. 5. ? Has the technical expertise and knowledge to check the working order of equipment, furniture, heating systems, taking gas/electric/water meter readings, recording the findings and reporting any faults to the on-site manager/supervisor, senior manager. Extensive knowledge of the layout and plant of each library premise in order to assist library managers, contractors and emergency services when on site. ? Acts as the primary contact with all surveyors, contractors, NPS, etc. for direct liaison on building works, intruder/fire alarms systems, health and safety, etc. Liaising with contractors to the conclusion of the defect/repair. 6. ? Ensures the efficient heating, lighting and ventilation of the premises. Directly dealing with NPS, and internal/external contractors where necessary. ? Arranges furniture and other requirements for meetings and exhibitions, e.g., sets up laptops, projectors, and other ancillary equipment, and the clearing of rooms after use. Remains on the premises whilst such meetings are in progress. 7. ? Acts as a key holder responding to requests for access to the buildings for maintenance or emergencies which may be outside of the normal working hours. Acts as a key holder and Caretaker for out of hours events in library service points, e.g., Councillor meetings, public events, etc. 8. ? Works with School Library Service staff to deliver project boxes to schools across the city on a regular basis, e.g., once a term to all schools. This is a service which is bought in by local schools and this function is an integral part of this services income generation. ? Provide casual driver cover (sickness/holidays) for the home library (Housebound) service. 10. Undertakes various miscellaneous duties including ? Minor repairs. ? Routine servicing of equipment used in duties. ? Lifting and carrying of furniture and equipment etc. ? Organising the disposal of discarded library materials. ? Cash handling (cash boxes, petty cash, etc). This requires the post holder to collect cash from library service points around the city and deliver to the Libraries Admin Team and vice versa. ? Delivery of urgent internal mail to other company establishments and external venues as required ? Carrying out regular checks and tests on electrical and emergency lighting equipment to fulfil legal and health and safety legislation and company policies. 11. The Health and Safety at Work etc. Act 1974 and associated legislation places responsibilities for health and safety on Hull Culture and Leisure, as your employer and you as an employee of the company. In addition to the Company's overall duties, the post holder has personal responsibility for their own health & safety and that of other employees; additional and more specific responsibilities are identified in the Company's H&S policy. HCL1673.Caretaker-Driver.pdf Compensation Grades: GRADES 3. Pay Ranges: £24,796.00 - £25,583.00 Job Classifications: 3- Not Politically Restricted - Designated As Not Politically Sensitive (Politically Restricted Posts), 5- Enhanced (Child Workforce) - (Disclosure and Barring Service (DBS , Casual - (Travel Allowance Policy), No - (Childcare Disqualification Requirement), No - (Statutory Post) Benefits of Working of Hull Culture & Leisure: - A competitive salary - An excellent pension through the Local Government Pension Scheme (LGPS) - Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period - Career development and learning experiences from a range of training courses and learning methods - Supportive and forward-thinking culture - Great career development opportunitiesPlease ensure that you complete and submit your application by midnight prior to the closing date.We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.We adopt a 'name blind' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.Hull Culture & Leisure is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and is an equal opportunity employer.
26/07/2026
Full time
Facilities CoordinatorApplylocations: HU1time type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: 26 July 2026 (11 days left to apply)job requisition id: JR Number of Vacancies: 1 Time Type: Full time Worker Type: Appointed Proposed Interview Date: Tuesday, August 4, 2026 Hours of Work: 37 Hiring Manager: Darren Prest Contact Number: We are the largest Leisure and Culture employer in Hull and offer candidates enviable pay and conditions packages including, a generous annual leave allowance, on the job training opportunities and career development. For more information on the benefits of working for us please visit the 'Working at Hull Culture & Leisure' page. Job Description Summary: ROLE AND PURPOSE As a member of a centralised city-wide team gives direct caretaker support to the library service over several sites under the direction and leadership of Senior managers, Area managers, Senior librarian's, Librarian's and Supervisor's. Monitoring building related health and safety and maintenance issues and liaising with external and internal contractors. Direct liaison with the public in a sometimes-confrontational situation, supporting both staff and the public. PRINCIPAL ACCOUNTABILITIES: 1. To promote and safeguard the welfare of children, young people and/or vulnerable adults by direct intervention, liaison and referral to the appropriate services. 2. The post holder will be required to travel between various libraries and partnership buildings, organising their own work schedules in consultation with the supervisor caretaker and premises manager, which will cause the least disruption to service users. This includes the daily transport system delivering library material across the city-wide service. There is a requirement to ensure the post holder meets the current company's Driver Assessment. Liaises with Fleet regards the maintenance and use of company vehicles. 2. Responsible for the security and wellbeing of library staff, public and premises for example: ? Deals with anti-social behaviour incidents, i.e., drug users, violent and aggressive behaviour. Acts as main liaison with the PCSO's, Police and ASB team. ? Monitors the internal CCTV system. ? Proactive in taking action to prevent vandalism and other undesirable activities on the premises. 3. Provides excellent customer service to library staff and users. ? Meets and greets the public offering assistant, when necessary, e.g., supporting and instructing customers to use Self Service machines and other basic library functions. ? Is the first point of contact when dealing with difficult and challenging behaviour by the public. ? Working with Senior librarian's, librarian's and partners to ensure relevant furniture, and other resources are in place for events organised by staff, partnerships or the public. This includes ensuring health and safety requirements are in place, e.g., risk assessments. 4. Monitors and maintains adequate supplies of library resources and other necessary materials for distribution including: ? Implementing a stock control system including receipt, safe storage and usage. ? Requesting the ordering of stock and on occasions, with authorisation of the manager, purchasing items from other suppliers by cash. ? Distributes all internal post, parcels, library stock, reserved library material, etc. to all library service points across the city on a daily basis. This involves the need to work on a rota to driver the library van. ? Responsible for co-ordinating and issuing internal parcels/post for delivery by courier or other means i.e., Guildhall courier, external couriers etc. ? Unpacks, sorts, repacks and distributes all library materials as directed, e.g., daily library stock relocations to satisfy the reservation of stock from the public at differing sites, contributing to statistical targets. 5. ? Has the technical expertise and knowledge to check the working order of equipment, furniture, heating systems, taking gas/electric/water meter readings, recording the findings and reporting any faults to the on-site manager/supervisor, senior manager. Extensive knowledge of the layout and plant of each library premise in order to assist library managers, contractors and emergency services when on site. ? Acts as the primary contact with all surveyors, contractors, NPS, etc. for direct liaison on building works, intruder/fire alarms systems, health and safety, etc. Liaising with contractors to the conclusion of the defect/repair. 6. ? Ensures the efficient heating, lighting and ventilation of the premises. Directly dealing with NPS, and internal/external contractors where necessary. ? Arranges furniture and other requirements for meetings and exhibitions, e.g., sets up laptops, projectors, and other ancillary equipment, and the clearing of rooms after use. Remains on the premises whilst such meetings are in progress. 7. ? Acts as a key holder responding to requests for access to the buildings for maintenance or emergencies which may be outside of the normal working hours. Acts as a key holder and Caretaker for out of hours events in library service points, e.g., Councillor meetings, public events, etc. 8. ? Works with School Library Service staff to deliver project boxes to schools across the city on a regular basis, e.g., once a term to all schools. This is a service which is bought in by local schools and this function is an integral part of this services income generation. ? Provide casual driver cover (sickness/holidays) for the home library (Housebound) service. 10. Undertakes various miscellaneous duties including ? Minor repairs. ? Routine servicing of equipment used in duties. ? Lifting and carrying of furniture and equipment etc. ? Organising the disposal of discarded library materials. ? Cash handling (cash boxes, petty cash, etc). This requires the post holder to collect cash from library service points around the city and deliver to the Libraries Admin Team and vice versa. ? Delivery of urgent internal mail to other company establishments and external venues as required ? Carrying out regular checks and tests on electrical and emergency lighting equipment to fulfil legal and health and safety legislation and company policies. 11. The Health and Safety at Work etc. Act 1974 and associated legislation places responsibilities for health and safety on Hull Culture and Leisure, as your employer and you as an employee of the company. In addition to the Company's overall duties, the post holder has personal responsibility for their own health & safety and that of other employees; additional and more specific responsibilities are identified in the Company's H&S policy. HCL1673.Caretaker-Driver.pdf Compensation Grades: GRADES 3. Pay Ranges: £24,796.00 - £25,583.00 Job Classifications: 3- Not Politically Restricted - Designated As Not Politically Sensitive (Politically Restricted Posts), 5- Enhanced (Child Workforce) - (Disclosure and Barring Service (DBS , Casual - (Travel Allowance Policy), No - (Childcare Disqualification Requirement), No - (Statutory Post) Benefits of Working of Hull Culture & Leisure: - A competitive salary - An excellent pension through the Local Government Pension Scheme (LGPS) - Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period - Career development and learning experiences from a range of training courses and learning methods - Supportive and forward-thinking culture - Great career development opportunitiesPlease ensure that you complete and submit your application by midnight prior to the closing date.We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.We adopt a 'name blind' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.Hull Culture & Leisure is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and is an equal opportunity employer.
Senior IT Support Engineer
METCloud Birmingham, Staffordshire
We are seeking an experienced and proactive Senior IT Support Engineer to join our growing IT team. This is a senior technical role requiring strong troubleshooting skills, infrastructure experience, and the ability to lead and mentor junior support staff. The successful candidate will act as the primary escalation point for complex technical issues while helping to maintain a secure, reliable, and high-performing IT environment. Join METCLOUD - Securing the Future of Sovereign Cloud and AI. METCLOUD is an award-winning Cloud Security Service Provider at the forefront of the UK's rapidly evolving digital landscape, recognised as a key driver of UK data sovereignty. As organisations increasingly adopt cloud, AI, and Generative AI technologies, the need for secure, compliant, and sovereign platforms is growing, and METCLOUD is leading the way. With sovereign cloud, AI, and cybersecurity adoption projected to grow significantly over the next decade, this is a great opportunity to join a company at the intersection of cloud security, artificial intelligence, and national digital resilience. We are not only enabling innovation but also securing it. METCLOUD specialises in sovereign, private, and public cloud security, delivering innovative, tailored services that seamlessly align with our clients' operational, regulatory, and security requirements. We leverage cutting edge cybersecurity technologies, alongside AI and Generative AI capabilities, to enhance threat detection, automate security operations, and protect sensitive workloads, including AI driven applications and data pipelines, across complex cloud environments. Headquartered in Birmingham, METCLOUD aims to build a globally recognised brand known for trusted, secure cloud and AI enabled cybersecurity solutions. Our platforms help organisations safely adopt AI and Generative AI while keeping full control over their data, models, and intellectual property. Our people are central to our success. We foster a culture of innovation, collaboration, and continuous learning, so our teams can work with the latest cloud, security, and AI technologies and make a tangible impact in a fast growing market. If you are passionate about cloud security, AI, Generative AI, and shaping the future of sovereign digital infrastructure, METCLOUD offers an exciting opportunity to join a company defining the next era of secure cloud services. Key Responsibilities Technical Support Provide advanced Level 3 support for hardware, software, network, and infrastructure related issues. Act as the escalation point for incidents that cannot be resolved by Level 1 and Level 2 support teams. Diagnose and resolve complex technical problems across desktop, server, network, and cloud environments. Support and administer Microsoft 365, Azure, Active Directory, Exchange Online, and related services. Manage Windows Server environments, Group Policies, file services, and user administration. Monitor, maintain, and optimise network infrastructure, including switches, firewalls, wireless networks, and VPN connectivity. Ensure backups, disaster recovery processes, and security controls are operating effectively. Maintain technical documentation and contribute to the knowledge base. Leadership & Team Support Mentor and provide technical guidance to 1st and 2nd Line support engineers Assist with ticket prioritisation, workload management, and escalation procedures. Support onboarding and training of new team members. Promote best practices in customer service, troubleshooting, and IT operations. Collaborate with management on service improvements and IT projects Projects & Continuous Improvement Participate in infrastructure upgrades, system migrations, and cloud adoption projects. Identify recurring issues and implement long term solutions. Recommend improvements to systems, processes, and security controls. Support IT audits, compliance requirements, and cybersecurity initiatives. Experience Minimum 10 years' experience in IT support or systems administration. Strong knowledge of: Microsoft 365 Administration Microsoft Exchange Online Microsoft SharePoint Online Microsoft Entra ID Microsoft Azure Microsoft Windows Server Administration Microsoft Active Directory and Group Policy Virtualisation technologies (VMware and/ or Hyper V) Endpoint security and device management Backup and disaster recovery solutions Networking (TCP/IP, DNS, DHCP, VPN, VLANs) Network switching and Wi Fi (Aruba) Network Security (SonicWALL) Proven experience troubleshooting complex technical issues. Excellent communication and customer service skills. Ability to work independently and manage multiple priorities. Desirable Qualifications Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: AI Business Professional Microsoft Certified: Copilot and Agent Administration Fundamentals ITIL Foundation Certification. CompTIA Network+, Security+, or equivalent. Experience with cybersecurity frameworks and best practices. Skills Ability to work independently and as a member of a team. Excellent interpersonal and communication skills and effective report writing skills. Flexible approach to work according to the needs of the organisation and excellent organisational skills. Confident in using IT applications. Attention to detail and good timekeeping. Ability to demonstrate high levels of attention to detail. Benefits Salary negotiable 25 days annual holiday + bank holidays Company pension scheme (after the qualifying period) Private Health Care (after 1 year of completed service) Private Life Insurance Great working environment with a young and passionate team Part of a company which strives to invest in People (training, wellbeing programs) Working hours: 37.5 hours per week
26/07/2026
Full time
We are seeking an experienced and proactive Senior IT Support Engineer to join our growing IT team. This is a senior technical role requiring strong troubleshooting skills, infrastructure experience, and the ability to lead and mentor junior support staff. The successful candidate will act as the primary escalation point for complex technical issues while helping to maintain a secure, reliable, and high-performing IT environment. Join METCLOUD - Securing the Future of Sovereign Cloud and AI. METCLOUD is an award-winning Cloud Security Service Provider at the forefront of the UK's rapidly evolving digital landscape, recognised as a key driver of UK data sovereignty. As organisations increasingly adopt cloud, AI, and Generative AI technologies, the need for secure, compliant, and sovereign platforms is growing, and METCLOUD is leading the way. With sovereign cloud, AI, and cybersecurity adoption projected to grow significantly over the next decade, this is a great opportunity to join a company at the intersection of cloud security, artificial intelligence, and national digital resilience. We are not only enabling innovation but also securing it. METCLOUD specialises in sovereign, private, and public cloud security, delivering innovative, tailored services that seamlessly align with our clients' operational, regulatory, and security requirements. We leverage cutting edge cybersecurity technologies, alongside AI and Generative AI capabilities, to enhance threat detection, automate security operations, and protect sensitive workloads, including AI driven applications and data pipelines, across complex cloud environments. Headquartered in Birmingham, METCLOUD aims to build a globally recognised brand known for trusted, secure cloud and AI enabled cybersecurity solutions. Our platforms help organisations safely adopt AI and Generative AI while keeping full control over their data, models, and intellectual property. Our people are central to our success. We foster a culture of innovation, collaboration, and continuous learning, so our teams can work with the latest cloud, security, and AI technologies and make a tangible impact in a fast growing market. If you are passionate about cloud security, AI, Generative AI, and shaping the future of sovereign digital infrastructure, METCLOUD offers an exciting opportunity to join a company defining the next era of secure cloud services. Key Responsibilities Technical Support Provide advanced Level 3 support for hardware, software, network, and infrastructure related issues. Act as the escalation point for incidents that cannot be resolved by Level 1 and Level 2 support teams. Diagnose and resolve complex technical problems across desktop, server, network, and cloud environments. Support and administer Microsoft 365, Azure, Active Directory, Exchange Online, and related services. Manage Windows Server environments, Group Policies, file services, and user administration. Monitor, maintain, and optimise network infrastructure, including switches, firewalls, wireless networks, and VPN connectivity. Ensure backups, disaster recovery processes, and security controls are operating effectively. Maintain technical documentation and contribute to the knowledge base. Leadership & Team Support Mentor and provide technical guidance to 1st and 2nd Line support engineers Assist with ticket prioritisation, workload management, and escalation procedures. Support onboarding and training of new team members. Promote best practices in customer service, troubleshooting, and IT operations. Collaborate with management on service improvements and IT projects Projects & Continuous Improvement Participate in infrastructure upgrades, system migrations, and cloud adoption projects. Identify recurring issues and implement long term solutions. Recommend improvements to systems, processes, and security controls. Support IT audits, compliance requirements, and cybersecurity initiatives. Experience Minimum 10 years' experience in IT support or systems administration. Strong knowledge of: Microsoft 365 Administration Microsoft Exchange Online Microsoft SharePoint Online Microsoft Entra ID Microsoft Azure Microsoft Windows Server Administration Microsoft Active Directory and Group Policy Virtualisation technologies (VMware and/ or Hyper V) Endpoint security and device management Backup and disaster recovery solutions Networking (TCP/IP, DNS, DHCP, VPN, VLANs) Network switching and Wi Fi (Aruba) Network Security (SonicWALL) Proven experience troubleshooting complex technical issues. Excellent communication and customer service skills. Ability to work independently and manage multiple priorities. Desirable Qualifications Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: AI Business Professional Microsoft Certified: Copilot and Agent Administration Fundamentals ITIL Foundation Certification. CompTIA Network+, Security+, or equivalent. Experience with cybersecurity frameworks and best practices. Skills Ability to work independently and as a member of a team. Excellent interpersonal and communication skills and effective report writing skills. Flexible approach to work according to the needs of the organisation and excellent organisational skills. Confident in using IT applications. Attention to detail and good timekeeping. Ability to demonstrate high levels of attention to detail. Benefits Salary negotiable 25 days annual holiday + bank holidays Company pension scheme (after the qualifying period) Private Health Care (after 1 year of completed service) Private Life Insurance Great working environment with a young and passionate team Part of a company which strives to invest in People (training, wellbeing programs) Working hours: 37.5 hours per week
Technical Assessment Team Leader
Ottawa Riverkeeper | Sentinelle de la rivière des Outaouais Basingstoke, Hampshire
Once For All is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 250k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government. Role Summary To manage, motivate and develop the Technical Assessment Team, ensuring the team achieves overall business objectives while delivering accurate, timely and compliant Technical assessments and outstanding customer service to external and internal customers. To ensure a positive customer experience is the top priority in every action taken, promoting greater customer satisfaction, long lasting relationships and brand loyalty, while maintaining the technical rigour, quality and SSIP compliance that underpin the team's assessments. Job Responsibilities The Team Leader is responsible for the day-to-day management of the Technical Assessment Team and for the quality, consistency and compliance of the assessments the team delivers. Day to day, the role will: Be responsible for effective people management of the Technical Assessment Team, ensuring team morale, timely customer management and consistent achievement of operational metrics, KPIs and SLAs, acting as first point of contact for escalations. Be responsible for implementing corrective actions from QA function are completed to ensure consistent achievement. Coach individuals on their performance to exceed targets through regular 1:1s, identifying training needs, managing performance and ensuring all technical and mandatory training is completed and evidenced. Develop a customer-focused, technically competent team who are pro active and always seek the opportunity to improve the customer's assessment experience. Build and maintain close working relationships with all key stakeholders, including certification bodies, scheme owners and internal teams. Be responsible for the recruitment, induction and technical training of new starters into the Technical Assessment team, ensuring they meet the minimum requirements for the Technical Assessor role before undertaking unsupervised assessments. Monitor customer satisfaction, ensuring assessment processes are completed to standard and outputs reported, with corrective actions taken or recommended as required. Work as part of the Customer Operations Management Team, reviewing processes and driving continuous improvement through the creation, training and enforcement of such improvements. Monitor and ensure the team's ongoing SSIP Assessor competence, including initial SSIP Assessor Training, 3 yearly SSIP Refresher Training and CPD evidence, escalating and actioning any lapses in line with SSIP Membership Rules. Undertake technical assessments personally as required, to support team capacity and to maintain first hand technical credibility when coaching and quality checking the team's work. Other reasonable requirements or duties within the Once For All Group may be assigned to you from time to time; full training will be provided and your competency confirmed before you are required to carry these out. Management & Leadership Expectations Lead by example-model outstanding customer service, technical rigour and professionalism, setting the standard the team is expected to follow. Own team performance-hold clear accountability for the team's KPIs, SLAs and quality metrics, taking early, decisive action where performance dips. Develop people, not just manage tasks-run regular, meaningful 1:1s and coaching conversations, build individual development plans, and identify and close training gaps proactively. Recruit and onboard well-ensure new starters are recruited against the role's minimum requirements and are properly inducted and trained before working unsupervised. Manage performance fairly and promptly-address underperformance through appropriate, timely and well documented performance management, and recognise strong performance consistently. Communicate clearly and consistently-ensure the team understands business objectives, process changes and compliance requirements, and represent the team's views to the wider Customer Operations Management Team. Be the escalation point-act as first point of contact for customer and supplier escalations, resolving issues calmly and effectively. Champion compliance-ensure the team's assessments and their own technical competence remain fully compliant with SSIP Membership Rules and other relevant scheme requirements at all times. Candidate Requirements Be educated to A-level or equivalent, with 2-3 years' experience in a Customer Service Team Leader/Management role. Have a minimum of 3-5 years' demonstrable Health & Safety experience, with a construction sector background. Hold at least one SSIP recognised Health & Safety qualification (listed below), including NEBOSH Construction or NEBOSH General Certificate. Hold Tech IOSH Membership (or be working towards a professional membership grade). Be an SSIP Registered Assessor, or complete and pass the 1 day SSIP Assessor Training Course within 3 months of appointment, and the 3 yearly SSIP Refresher thereafter. Have appropriate knowledge of relevant UK Health & Safety legislation. Have fluent written and spoken English, with the ability to read, interpret and review complex documentation. Have proven experience of successfully leading, motivating, coaching and training others. SSIP recognised Health & Safety qualifications (at least one required) NEBOSH General Certificate in Occupational Health & Safety NEBOSH Certificate in Construction (preferred - see below) British Safety Council (BSC) Level 3 Certificate in Occupational Safety & Health NVQ Level 3 in Occupational Health & Safety NCRQ Level 6 Certificate in Applied Health & Safety Or a higher Health & Safety qualification Knowledge, Skills, Experience and Qualifications Person Specification - Essential People leadership-proven track record of successfully leading, motivating and developing a customer facing or technical team, including recruitment, induction and performance management. Health & Safety qualification-hold at least one of the SSIP recognised qualifications listed above. Construction background-demonstrable Health & Safety experience within the construction sector and a working understanding of construction risk. Minimum experience-3-5 years' general Health & Safety work experience, together with 2-3 years in a Team Leader/Management capacity. Knowledge of legislation-appropriate, current knowledge of relevant UK Health & Safety legislation. SSIP Assessor Training-be an SSIP Registered Assessor, or complete and pass the 1 day SSIP Assessor Training Course within 3 months of appointment. Written & spoken English-fluent written and spoken English, with the ability to read, interpret and review complex Health & Safety documentation and communicate clearly with all audiences, including at management level. Attention to detail-strong attention to detail and the ability to understand, interpret and quality check complex documentation accurately. Customer focus-a customer centric approach with strong listening, questioning and problem solving skills, and the ability to model this for the team. Working style-positive, self driven and results oriented, able to motivate others while working well as part of the wider Customer Operations Management Team. Systems & organisation-good administrative and organisational skills, able to prioritise across competing team and individual demands and learn new systems quickly. CPD-active commitment to Continuing Professional Development, evidenced through IOSH or IIRSM membership and/or CPD records (per SSIP requirements), and able to ensure the same of the team. Person Specification - Desirable NEBOSH Construction Certificate-or equivalent construction specific Health & Safety qualification. SSIP process awareness-prior experience of the SSIP process as a supplier/applicant, or having worked within an SSIP scheme or Certification Body. Quality background-experience within a quality assurance, quality control or quality management environment (e.g. ISO 9001, auditing or document control practices). Building Safety background-awareness of, or experience with, the Building Safety Act and higher risk building requirements, or a background in fire or building safety compliance. Environmental background-experience within an environmental management or compliance environment (e.g. ISO 14001, environmental audits or sustainability practices). Sector exposure-across supply chain governance, risk management or compliance environments. SSIP Assessor Training & Ongoing Competence The Team Leader must ensure all assessors, including themselves, remain active in CPD, evidenced through IOSH/IIRSM membership and/or CPD records. Where refresher training is not completed in line with SSIP rules, the Team Leader must ensure the assessor concerned is subject to 100% review of all assessments until re qualified, and must record and escalation any non compliance. What we Offer As well as a career in a fast paced environment within an expanding business . click apply for full job details
26/07/2026
Full time
Once For All is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 250k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government. Role Summary To manage, motivate and develop the Technical Assessment Team, ensuring the team achieves overall business objectives while delivering accurate, timely and compliant Technical assessments and outstanding customer service to external and internal customers. To ensure a positive customer experience is the top priority in every action taken, promoting greater customer satisfaction, long lasting relationships and brand loyalty, while maintaining the technical rigour, quality and SSIP compliance that underpin the team's assessments. Job Responsibilities The Team Leader is responsible for the day-to-day management of the Technical Assessment Team and for the quality, consistency and compliance of the assessments the team delivers. Day to day, the role will: Be responsible for effective people management of the Technical Assessment Team, ensuring team morale, timely customer management and consistent achievement of operational metrics, KPIs and SLAs, acting as first point of contact for escalations. Be responsible for implementing corrective actions from QA function are completed to ensure consistent achievement. Coach individuals on their performance to exceed targets through regular 1:1s, identifying training needs, managing performance and ensuring all technical and mandatory training is completed and evidenced. Develop a customer-focused, technically competent team who are pro active and always seek the opportunity to improve the customer's assessment experience. Build and maintain close working relationships with all key stakeholders, including certification bodies, scheme owners and internal teams. Be responsible for the recruitment, induction and technical training of new starters into the Technical Assessment team, ensuring they meet the minimum requirements for the Technical Assessor role before undertaking unsupervised assessments. Monitor customer satisfaction, ensuring assessment processes are completed to standard and outputs reported, with corrective actions taken or recommended as required. Work as part of the Customer Operations Management Team, reviewing processes and driving continuous improvement through the creation, training and enforcement of such improvements. Monitor and ensure the team's ongoing SSIP Assessor competence, including initial SSIP Assessor Training, 3 yearly SSIP Refresher Training and CPD evidence, escalating and actioning any lapses in line with SSIP Membership Rules. Undertake technical assessments personally as required, to support team capacity and to maintain first hand technical credibility when coaching and quality checking the team's work. Other reasonable requirements or duties within the Once For All Group may be assigned to you from time to time; full training will be provided and your competency confirmed before you are required to carry these out. Management & Leadership Expectations Lead by example-model outstanding customer service, technical rigour and professionalism, setting the standard the team is expected to follow. Own team performance-hold clear accountability for the team's KPIs, SLAs and quality metrics, taking early, decisive action where performance dips. Develop people, not just manage tasks-run regular, meaningful 1:1s and coaching conversations, build individual development plans, and identify and close training gaps proactively. Recruit and onboard well-ensure new starters are recruited against the role's minimum requirements and are properly inducted and trained before working unsupervised. Manage performance fairly and promptly-address underperformance through appropriate, timely and well documented performance management, and recognise strong performance consistently. Communicate clearly and consistently-ensure the team understands business objectives, process changes and compliance requirements, and represent the team's views to the wider Customer Operations Management Team. Be the escalation point-act as first point of contact for customer and supplier escalations, resolving issues calmly and effectively. Champion compliance-ensure the team's assessments and their own technical competence remain fully compliant with SSIP Membership Rules and other relevant scheme requirements at all times. Candidate Requirements Be educated to A-level or equivalent, with 2-3 years' experience in a Customer Service Team Leader/Management role. Have a minimum of 3-5 years' demonstrable Health & Safety experience, with a construction sector background. Hold at least one SSIP recognised Health & Safety qualification (listed below), including NEBOSH Construction or NEBOSH General Certificate. Hold Tech IOSH Membership (or be working towards a professional membership grade). Be an SSIP Registered Assessor, or complete and pass the 1 day SSIP Assessor Training Course within 3 months of appointment, and the 3 yearly SSIP Refresher thereafter. Have appropriate knowledge of relevant UK Health & Safety legislation. Have fluent written and spoken English, with the ability to read, interpret and review complex documentation. Have proven experience of successfully leading, motivating, coaching and training others. SSIP recognised Health & Safety qualifications (at least one required) NEBOSH General Certificate in Occupational Health & Safety NEBOSH Certificate in Construction (preferred - see below) British Safety Council (BSC) Level 3 Certificate in Occupational Safety & Health NVQ Level 3 in Occupational Health & Safety NCRQ Level 6 Certificate in Applied Health & Safety Or a higher Health & Safety qualification Knowledge, Skills, Experience and Qualifications Person Specification - Essential People leadership-proven track record of successfully leading, motivating and developing a customer facing or technical team, including recruitment, induction and performance management. Health & Safety qualification-hold at least one of the SSIP recognised qualifications listed above. Construction background-demonstrable Health & Safety experience within the construction sector and a working understanding of construction risk. Minimum experience-3-5 years' general Health & Safety work experience, together with 2-3 years in a Team Leader/Management capacity. Knowledge of legislation-appropriate, current knowledge of relevant UK Health & Safety legislation. SSIP Assessor Training-be an SSIP Registered Assessor, or complete and pass the 1 day SSIP Assessor Training Course within 3 months of appointment. Written & spoken English-fluent written and spoken English, with the ability to read, interpret and review complex Health & Safety documentation and communicate clearly with all audiences, including at management level. Attention to detail-strong attention to detail and the ability to understand, interpret and quality check complex documentation accurately. Customer focus-a customer centric approach with strong listening, questioning and problem solving skills, and the ability to model this for the team. Working style-positive, self driven and results oriented, able to motivate others while working well as part of the wider Customer Operations Management Team. Systems & organisation-good administrative and organisational skills, able to prioritise across competing team and individual demands and learn new systems quickly. CPD-active commitment to Continuing Professional Development, evidenced through IOSH or IIRSM membership and/or CPD records (per SSIP requirements), and able to ensure the same of the team. Person Specification - Desirable NEBOSH Construction Certificate-or equivalent construction specific Health & Safety qualification. SSIP process awareness-prior experience of the SSIP process as a supplier/applicant, or having worked within an SSIP scheme or Certification Body. Quality background-experience within a quality assurance, quality control or quality management environment (e.g. ISO 9001, auditing or document control practices). Building Safety background-awareness of, or experience with, the Building Safety Act and higher risk building requirements, or a background in fire or building safety compliance. Environmental background-experience within an environmental management or compliance environment (e.g. ISO 14001, environmental audits or sustainability practices). Sector exposure-across supply chain governance, risk management or compliance environments. SSIP Assessor Training & Ongoing Competence The Team Leader must ensure all assessors, including themselves, remain active in CPD, evidenced through IOSH/IIRSM membership and/or CPD records. Where refresher training is not completed in line with SSIP rules, the Team Leader must ensure the assessor concerned is subject to 100% review of all assessments until re qualified, and must record and escalation any non compliance. What we Offer As well as a career in a fast paced environment within an expanding business . click apply for full job details
IT Support Analyst Engineer
Onyx-Conseil
IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. Responsibilities Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). Manage day to day operational aspects of a project and scope. To assist the IT Manager in delivering various IT projects. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. Preserve the Assets of the Branch by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions. Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. To hold Administrator function for some of the systems housed at the Branch". Responsible for the granting of access and maintenance of system matrix Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. Manage inventory of computers, network equipment including tracking of purchased equipment and services. To maintain and ensure that the BCP site is always ready for continuous bank operations. To maintain the branch PABX system and to ensure that the recording system is always up and running at all times. To perform monthly infrastructure test and report for Risk Assessment. Manage Incident Handling procedure (This includes monitoring as well as post -incident follow up). Support the Branch operations as and when needed and any other tasks assigned by the General Manager of the Branch. To comply with all applicable FCA/PRA conduct rules. Compliance with all mandatory training as set by the Branch/Group. Qualifications Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) At least 3 years of experience in IT ideally in the Banking/Financial industry in-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Technical/Functional skills - Proficient in common operating systems - Software proficiency - Networking (IT) - Proficient in programming languages - Project management - Data analysis Personal skills (Soft Competencies Core/Leadership ) - Strong interpersonal skills - Strong written and verbal communication skills (in English) Strong stakeholder engagement The position is based in Central London. The salary will be in the range £40K - £45K. Please do send your CV to us in Word format along with your salary and notice period for this exciting position.
26/07/2026
Full time
IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. Responsibilities Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). Manage day to day operational aspects of a project and scope. To assist the IT Manager in delivering various IT projects. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. Preserve the Assets of the Branch by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions. Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. To hold Administrator function for some of the systems housed at the Branch". Responsible for the granting of access and maintenance of system matrix Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. Manage inventory of computers, network equipment including tracking of purchased equipment and services. To maintain and ensure that the BCP site is always ready for continuous bank operations. To maintain the branch PABX system and to ensure that the recording system is always up and running at all times. To perform monthly infrastructure test and report for Risk Assessment. Manage Incident Handling procedure (This includes monitoring as well as post -incident follow up). Support the Branch operations as and when needed and any other tasks assigned by the General Manager of the Branch. To comply with all applicable FCA/PRA conduct rules. Compliance with all mandatory training as set by the Branch/Group. Qualifications Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) At least 3 years of experience in IT ideally in the Banking/Financial industry in-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Technical/Functional skills - Proficient in common operating systems - Software proficiency - Networking (IT) - Proficient in programming languages - Project management - Data analysis Personal skills (Soft Competencies Core/Leadership ) - Strong interpersonal skills - Strong written and verbal communication skills (in English) Strong stakeholder engagement The position is based in Central London. The salary will be in the range £40K - £45K. Please do send your CV to us in Word format along with your salary and notice period for this exciting position.
Senior Network Engineer
Haas Formula LLC Banbury, Oxfordshire
TGR Haas F1 Team has been a stalwart of the FIA Formula 1 World Championship over the past decade. With more than 200 grand prix starts to our name, we pride ourselves on being an ambitious challenger within Formula 1 - and we want you to be part of that journey. The first American Formula 1 team to compete in the sport since 1986, TGR Haas F1 Team made an immediate impression with a memorable points-scoring debut at the 2016 Australian Grand Prix. Ten years later, the team is still building momentum, guided by clear objectives and technical partnerships, and fresh from securing its second biggest points haul in a Formula 1 season. We're a racing team - not a corporate machine. We have three HQs - Kannapolis in the US, Banbury in the UK and Maranello in Italy - each powered by passionate, loyal and hardworking team ambassadors. At TGR Haas F1 Team, you'll gain exposure to many areas of the business, enjoy wider visibility, and clearly see your contributions. Yes, you'll learn from us, but we expect to learn from you too! General Summary This role reports to the IT Infrastructure Operations Manager or their designee and is based in Banbury, UK. This position is the technical owner of Haas F1 Team's global networking estate, accountable for its availability, performance, security and continuous improvement. Acting as the design authority and senior escalation point for networking, the role ensures the network reliably underpins critical race operations and business systems, while driving its modernisation towards software-defined and automated networking. While the primary focus is networking, the role also requires flexibility and broader technical knowledge to support wider infrastructure and platforms as required. Role Principles Act with integrity, always upholding the highest professional and ethical standards. Drive innovation and change to continuously improve ways of working and outcomes. Pursue operational excellence, ensuring efficiency, quality, and continuous improvement. Collaborate inclusively, building strong partnerships to achieve shared goals. Maintain a customer focused approach, prioritising the needs of internal and external stakeholders. Champion sustainability by embedding responsible and environmentally conscious practices into everyday work. Key Responsibilities Lead the design, delivery, security and continuous improvement of Haas F1 Team's multicontinental networking estate, ensuring secure, scalable, resilient, high performing and highly available network services that underpin critical race operations and business systems, while driving modernisation towards software defined and automated networking. Own the design, implementation and lifecycle management of enterprise networking across on premises, cloud and trackside environments, including LAN, WAN, SD WAN, wireless and secure remote connectivity. Maintain, optimise and secure network and security infrastructure, including routing, switching, firewalls, VPN, load balancing and network access control, ensuring performance, capacity, patching, resilience, backup and tested disaster recovery. Embed secure by design principles and security controls into all network architecture and changes as standard, working closely with the Security function. Deliver network projects and improvements through to completion, managing scope, timelines, risks and dependencies in line with change control and information security policies. Provide 3rd line technical support and escalation for network incidents, ensuring adherence to SLAs, and act as technical lead for root cause analysis and continuous improvement following incidents or service issues. Define and maintain network engineering standards, deployment patterns, operational procedures and technical documentation, and establish monitoring and alerting that proactively identifies and resolves performance, capacity and reliability issues. Drive modern engineering practices across the network estate, including automation, infrastructure as code and standardised delivery, improving reliability, consistency and scalability. Operate, support and help deliver wider infrastructure and platform services as required, applying technical knowledge beyond networking to maintain resilient, integrated solutions across the estate. Work flexibly across the Infrastructure, Cloud and Apps team and wider IT functions, providing cover and helping translate business requirements into practical technical solutions. Liaise with technology vendors and service providers for support, maintenance, procurement and performance oversight. Mentor and guide junior engineers and support colleagues, sharing knowledge to raise the team's overall network and infrastructure capability. May be required to support major incidents and time critical issues outside normal working hours on a reasonable, business needs basis, leading response and recovery and participating in on call or escalation arrangements where applicable. Technical Leadership & Expertise Act as a recognised subject matter expert in area of specialism. Provide technical guidance and informal coaching to peers and project teams (without direct line management responsibility). Influence technical direction, standards, and decision making across the function. Contribute to the development and continuous improvement of systems, tools, and processes. Lead or contribute to complex technical projects and initiatives. Operational Delivery Promote a culture of accountability, collaboration, and service excellence within the team. Own and deliver complex or high impact technical workstreams. Ensure deliverables meet quality, performance, and regulatory standards. Proactively identify opportunities for efficiency, automation, and innovation. Support continuous improvement initiatives across the function. Ensure team compliance with relevant legislation, policies, and procedures. Stakeholder Collaboration Build effective working relationships with internal colleagues, external partners, and service users. Act as a key technical point of contact for specialist queries and escalations. Contribute technical expertise in meetings, working groups, and cross functional initiatives. Governance & Risk Ensure compliance with relevant policies, standards, and regulatory requirements. Identify technical and operational risks and contribute to mitigation strategies. Support audit, compliance, and governance activities as required. Person Specification Essential Qualifications & Experience BSc, MIS or other IT related qualification, or equivalent practical experience. Over 7 years of progressive IT experience, including at least 3 years in a networking role. Relevant IT, networking and cyber/information security certifications are advantageous. Exposure to international, high performance or mission critical environments is advantageous. Experience delivering complex work independently in high performance environments. Resilience & Composure Maintains calm and focus in high pressure, fast paced environments. Able to handle setbacks and adapt quickly to changing circumstances. Integrity & Discretion Trusted to manage confidential information and sensitive team matters. Upholds the highest standards of professionalism and ethical conduct. Maintains focus and effectiveness in high pressure, fast paced environments. Adapt quickly to changing priorities and technical challenges. Team Oriented Collaborative mindset with a commitment to team cohesion and shared success. Willingness to mentor and develop talent within the organisation. Adaptability & Flexibility Comfortable with flexible working hours, including weekends, and occasional travel as required. Open to innovation and continuous improvement in processes and culture. Equipment and Applications Essential Proven hands on experience designing, implementing and operating enterprise networks, including routing, switching, wireless and network segmentation across complex environments. Strong knowledge of enterprise firewalls, SD WAN and modern secure access architectures (for example ZTNA, SASE, Cisco or equivalent), including a shift away from traditional perimeter based VPN models. Solid understanding of network security principles, including zero trust concepts, network access control, micro segmentation and secure by design practices. Strong knowledge of core network services and protocols (for example DNS, DHCP, BGP, OSPF, VLANs, QoS, Multicast and 802.1X). Solid network monitoring and fault diagnosis capability, with sound performance tuning and proactive optimisation skills. Desirable Working knowledge of cloud and cloud native networking (for example Microsoft Azure, multi cloud and container/Kubernetes networking), including virtual networks, connectivity, gateways and hybrid integration. Familiarity with observability and telemetry driven analytics to support deeper performance insight at scale. Exposure to or a keen interest in network automation and infrastructure as code (for example Ansible, Terraform or Python) to manage configuration, deployment, testing and validation at scale. Broad infrastructure and platform knowledge, including virtualisation . click apply for full job details
26/07/2026
Full time
TGR Haas F1 Team has been a stalwart of the FIA Formula 1 World Championship over the past decade. With more than 200 grand prix starts to our name, we pride ourselves on being an ambitious challenger within Formula 1 - and we want you to be part of that journey. The first American Formula 1 team to compete in the sport since 1986, TGR Haas F1 Team made an immediate impression with a memorable points-scoring debut at the 2016 Australian Grand Prix. Ten years later, the team is still building momentum, guided by clear objectives and technical partnerships, and fresh from securing its second biggest points haul in a Formula 1 season. We're a racing team - not a corporate machine. We have three HQs - Kannapolis in the US, Banbury in the UK and Maranello in Italy - each powered by passionate, loyal and hardworking team ambassadors. At TGR Haas F1 Team, you'll gain exposure to many areas of the business, enjoy wider visibility, and clearly see your contributions. Yes, you'll learn from us, but we expect to learn from you too! General Summary This role reports to the IT Infrastructure Operations Manager or their designee and is based in Banbury, UK. This position is the technical owner of Haas F1 Team's global networking estate, accountable for its availability, performance, security and continuous improvement. Acting as the design authority and senior escalation point for networking, the role ensures the network reliably underpins critical race operations and business systems, while driving its modernisation towards software-defined and automated networking. While the primary focus is networking, the role also requires flexibility and broader technical knowledge to support wider infrastructure and platforms as required. Role Principles Act with integrity, always upholding the highest professional and ethical standards. Drive innovation and change to continuously improve ways of working and outcomes. Pursue operational excellence, ensuring efficiency, quality, and continuous improvement. Collaborate inclusively, building strong partnerships to achieve shared goals. Maintain a customer focused approach, prioritising the needs of internal and external stakeholders. Champion sustainability by embedding responsible and environmentally conscious practices into everyday work. Key Responsibilities Lead the design, delivery, security and continuous improvement of Haas F1 Team's multicontinental networking estate, ensuring secure, scalable, resilient, high performing and highly available network services that underpin critical race operations and business systems, while driving modernisation towards software defined and automated networking. Own the design, implementation and lifecycle management of enterprise networking across on premises, cloud and trackside environments, including LAN, WAN, SD WAN, wireless and secure remote connectivity. Maintain, optimise and secure network and security infrastructure, including routing, switching, firewalls, VPN, load balancing and network access control, ensuring performance, capacity, patching, resilience, backup and tested disaster recovery. Embed secure by design principles and security controls into all network architecture and changes as standard, working closely with the Security function. Deliver network projects and improvements through to completion, managing scope, timelines, risks and dependencies in line with change control and information security policies. Provide 3rd line technical support and escalation for network incidents, ensuring adherence to SLAs, and act as technical lead for root cause analysis and continuous improvement following incidents or service issues. Define and maintain network engineering standards, deployment patterns, operational procedures and technical documentation, and establish monitoring and alerting that proactively identifies and resolves performance, capacity and reliability issues. Drive modern engineering practices across the network estate, including automation, infrastructure as code and standardised delivery, improving reliability, consistency and scalability. Operate, support and help deliver wider infrastructure and platform services as required, applying technical knowledge beyond networking to maintain resilient, integrated solutions across the estate. Work flexibly across the Infrastructure, Cloud and Apps team and wider IT functions, providing cover and helping translate business requirements into practical technical solutions. Liaise with technology vendors and service providers for support, maintenance, procurement and performance oversight. Mentor and guide junior engineers and support colleagues, sharing knowledge to raise the team's overall network and infrastructure capability. May be required to support major incidents and time critical issues outside normal working hours on a reasonable, business needs basis, leading response and recovery and participating in on call or escalation arrangements where applicable. Technical Leadership & Expertise Act as a recognised subject matter expert in area of specialism. Provide technical guidance and informal coaching to peers and project teams (without direct line management responsibility). Influence technical direction, standards, and decision making across the function. Contribute to the development and continuous improvement of systems, tools, and processes. Lead or contribute to complex technical projects and initiatives. Operational Delivery Promote a culture of accountability, collaboration, and service excellence within the team. Own and deliver complex or high impact technical workstreams. Ensure deliverables meet quality, performance, and regulatory standards. Proactively identify opportunities for efficiency, automation, and innovation. Support continuous improvement initiatives across the function. Ensure team compliance with relevant legislation, policies, and procedures. Stakeholder Collaboration Build effective working relationships with internal colleagues, external partners, and service users. Act as a key technical point of contact for specialist queries and escalations. Contribute technical expertise in meetings, working groups, and cross functional initiatives. Governance & Risk Ensure compliance with relevant policies, standards, and regulatory requirements. Identify technical and operational risks and contribute to mitigation strategies. Support audit, compliance, and governance activities as required. Person Specification Essential Qualifications & Experience BSc, MIS or other IT related qualification, or equivalent practical experience. Over 7 years of progressive IT experience, including at least 3 years in a networking role. Relevant IT, networking and cyber/information security certifications are advantageous. Exposure to international, high performance or mission critical environments is advantageous. Experience delivering complex work independently in high performance environments. Resilience & Composure Maintains calm and focus in high pressure, fast paced environments. Able to handle setbacks and adapt quickly to changing circumstances. Integrity & Discretion Trusted to manage confidential information and sensitive team matters. Upholds the highest standards of professionalism and ethical conduct. Maintains focus and effectiveness in high pressure, fast paced environments. Adapt quickly to changing priorities and technical challenges. Team Oriented Collaborative mindset with a commitment to team cohesion and shared success. Willingness to mentor and develop talent within the organisation. Adaptability & Flexibility Comfortable with flexible working hours, including weekends, and occasional travel as required. Open to innovation and continuous improvement in processes and culture. Equipment and Applications Essential Proven hands on experience designing, implementing and operating enterprise networks, including routing, switching, wireless and network segmentation across complex environments. Strong knowledge of enterprise firewalls, SD WAN and modern secure access architectures (for example ZTNA, SASE, Cisco or equivalent), including a shift away from traditional perimeter based VPN models. Solid understanding of network security principles, including zero trust concepts, network access control, micro segmentation and secure by design practices. Strong knowledge of core network services and protocols (for example DNS, DHCP, BGP, OSPF, VLANs, QoS, Multicast and 802.1X). Solid network monitoring and fault diagnosis capability, with sound performance tuning and proactive optimisation skills. Desirable Working knowledge of cloud and cloud native networking (for example Microsoft Azure, multi cloud and container/Kubernetes networking), including virtual networks, connectivity, gateways and hybrid integration. Familiarity with observability and telemetry driven analytics to support deeper performance insight at scale. Exposure to or a keen interest in network automation and infrastructure as code (for example Ansible, Terraform or Python) to manage configuration, deployment, testing and validation at scale. Broad infrastructure and platform knowledge, including virtualisation . click apply for full job details
Search-Select LTD
Lead Security Engineer
Search-Select LTD Douglas, Isle of Man
Our client seeks a Lead Security Engineer to join their team. Role Profile Responsible for the design, implementation, administration, and continual improvement of the organisation's security technologies and supporting controls. The role provides technical leadership across security engineering activities and supports the Chief Information Security Officer (CISO) in protecting the organisation's information assets, maintaining effective cyber defence capabilities, and improving overall security maturity. This includes responsibility for the day-to-day operation and optimisation of key security platforms, security monitoring, incident response support, and the secure configuration of cloud and infrastructure services from a security perspective. The role also contributes to audit readiness, regulatory compliance, operational resilience, and third party assurance activities within a regulated financial services environment. Key Responsibilities Design, deploy, administer, and continually improve security technologies including firewalls, SIEM, MDR, intrusion detection/prevention systems, vulnerability management tools, and related monitoring and control platforms. Act as the lead technical owner for security engineering activities, providing subject matter expertise, technical direction, and escalation support for security related issues and incidents. Configure, maintain, and optimise security tools and controls to protect against evolving threats and improve visibility, detection capability, and response effectiveness. Monitor networks, systems, cloud platforms, and security alerts for signs of compromise, unauthorised access, suspicious activity, or control failure, and take appropriate action in line with agreed escalation procedures. Investigate security incidents, coordinate technical response actions, support containment and remediation, and elevate material events to the CISO as required. Provide reasonable out of hours availability for major security incidents and participate in incident response cover arrangements as required. Carry out regular vulnerability assessments, security reviews, hardening activities, patch related assurance, and security validation work across relevant platforms and services. Provide security focused support and assurance for network and Azure based services, including secure configuration, hardening, identity and access controls, logging, monitoring, and security review. Implement and monitor security controls across cloud environments, including Microsoft Azure and Microsoft 365, and support the secure ongoing management of cloud resources. Manage and support security aspects of identity and access control for relevant platforms and services, including privileged access, role based access, and control review activity where required. Support the development, implementation, and maintenance of security standards, procedures, baselines, and technical controls in line with organisational policy and good practice. Maintain appropriate technical documentation, operating procedures, diagrams, configuration records, and evidence to support audit, governance, and operational continuity requirements. Support internal and external audits, regulatory reviews, supplier assurance exercises, and security assessments by preparing evidence, responding to technical queries, and assisting with remediation actions. Work closely with IT, project teams, business stakeholders, and third parties to ensure security requirements are appropriately integrated into new and existing services. Contribute to security awareness, knowledge sharing, and technical uplift across the wider IT and business teams. Regulatory, Risk and Resilience Responsibilities Support the organisation's compliance activities by maintaining evidence of technical controls and assisting with the closure of security related audit or assurance actions. Contribute to the strengthening of cyber and operational resilience through control improvement, incident readiness, monitoring maturity, and secure service design. Support third party and supplier security assurance activity where technical input is required, including reviews of services, architecture, controls, and remediation plans. Key Deliverables / Measures of Success Effective operation and continuous improvement of core security tooling and services. Timely identification, investigation, and escalation of security incidents and control issues. Improved visibility of threats, vulnerabilities, and control effectiveness across key platforms. Maintenance of accurate technical documentation and audit evidence. Delivery of practical, risk based security engineering support to projects, IT operations, and business change. Key Skills and Experience Experience administering and improving enterprise security technologies such as firewalls, SIEM, MDR, IDS/IPS, and related security monitoring or protection platforms. Strong understanding of security engineering principles across networks, systems, cloud services, and identity/access management. Hands on experience of cloud platforms and cloud security controls, particularly Microsoft Azure and Microsoft 365. Demonstrable experience of investigating and responding to security incidents in a structured and effective manner. Good technical documentation, analysis, and problem solving skills. Ability to communicate clearly with technical and non technical stakeholders and provide practical security guidance. Relevant professional certifications such as CompTIA Security+, Microsoft Azure Security Engineer, or equivalent. Additional certifications in cloud security, incident response, vulnerability management, firewall administration, or Microsoft security technologies would be advantageous. Experience working in a regulated or audit sensitive environment (financial services preferred). Personal Attributes Highly motivated, proactive, and able to work with a high degree of ownership. Strong communication and teamwork skills, with the ability to work collaboratively across departments. Able to remain calm and effective under pressure and manage competing priorities. Committed to continuous learning, improvement, and professional development. Ability to work out of hours for incident response and out of hours support where required.
26/07/2026
Full time
Our client seeks a Lead Security Engineer to join their team. Role Profile Responsible for the design, implementation, administration, and continual improvement of the organisation's security technologies and supporting controls. The role provides technical leadership across security engineering activities and supports the Chief Information Security Officer (CISO) in protecting the organisation's information assets, maintaining effective cyber defence capabilities, and improving overall security maturity. This includes responsibility for the day-to-day operation and optimisation of key security platforms, security monitoring, incident response support, and the secure configuration of cloud and infrastructure services from a security perspective. The role also contributes to audit readiness, regulatory compliance, operational resilience, and third party assurance activities within a regulated financial services environment. Key Responsibilities Design, deploy, administer, and continually improve security technologies including firewalls, SIEM, MDR, intrusion detection/prevention systems, vulnerability management tools, and related monitoring and control platforms. Act as the lead technical owner for security engineering activities, providing subject matter expertise, technical direction, and escalation support for security related issues and incidents. Configure, maintain, and optimise security tools and controls to protect against evolving threats and improve visibility, detection capability, and response effectiveness. Monitor networks, systems, cloud platforms, and security alerts for signs of compromise, unauthorised access, suspicious activity, or control failure, and take appropriate action in line with agreed escalation procedures. Investigate security incidents, coordinate technical response actions, support containment and remediation, and elevate material events to the CISO as required. Provide reasonable out of hours availability for major security incidents and participate in incident response cover arrangements as required. Carry out regular vulnerability assessments, security reviews, hardening activities, patch related assurance, and security validation work across relevant platforms and services. Provide security focused support and assurance for network and Azure based services, including secure configuration, hardening, identity and access controls, logging, monitoring, and security review. Implement and monitor security controls across cloud environments, including Microsoft Azure and Microsoft 365, and support the secure ongoing management of cloud resources. Manage and support security aspects of identity and access control for relevant platforms and services, including privileged access, role based access, and control review activity where required. Support the development, implementation, and maintenance of security standards, procedures, baselines, and technical controls in line with organisational policy and good practice. Maintain appropriate technical documentation, operating procedures, diagrams, configuration records, and evidence to support audit, governance, and operational continuity requirements. Support internal and external audits, regulatory reviews, supplier assurance exercises, and security assessments by preparing evidence, responding to technical queries, and assisting with remediation actions. Work closely with IT, project teams, business stakeholders, and third parties to ensure security requirements are appropriately integrated into new and existing services. Contribute to security awareness, knowledge sharing, and technical uplift across the wider IT and business teams. Regulatory, Risk and Resilience Responsibilities Support the organisation's compliance activities by maintaining evidence of technical controls and assisting with the closure of security related audit or assurance actions. Contribute to the strengthening of cyber and operational resilience through control improvement, incident readiness, monitoring maturity, and secure service design. Support third party and supplier security assurance activity where technical input is required, including reviews of services, architecture, controls, and remediation plans. Key Deliverables / Measures of Success Effective operation and continuous improvement of core security tooling and services. Timely identification, investigation, and escalation of security incidents and control issues. Improved visibility of threats, vulnerabilities, and control effectiveness across key platforms. Maintenance of accurate technical documentation and audit evidence. Delivery of practical, risk based security engineering support to projects, IT operations, and business change. Key Skills and Experience Experience administering and improving enterprise security technologies such as firewalls, SIEM, MDR, IDS/IPS, and related security monitoring or protection platforms. Strong understanding of security engineering principles across networks, systems, cloud services, and identity/access management. Hands on experience of cloud platforms and cloud security controls, particularly Microsoft Azure and Microsoft 365. Demonstrable experience of investigating and responding to security incidents in a structured and effective manner. Good technical documentation, analysis, and problem solving skills. Ability to communicate clearly with technical and non technical stakeholders and provide practical security guidance. Relevant professional certifications such as CompTIA Security+, Microsoft Azure Security Engineer, or equivalent. Additional certifications in cloud security, incident response, vulnerability management, firewall administration, or Microsoft security technologies would be advantageous. Experience working in a regulated or audit sensitive environment (financial services preferred). Personal Attributes Highly motivated, proactive, and able to work with a high degree of ownership. Strong communication and teamwork skills, with the ability to work collaboratively across departments. Able to remain calm and effective under pressure and manage competing priorities. Committed to continuous learning, improvement, and professional development. Ability to work out of hours for incident response and out of hours support where required.

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