Delivery Manager

We are currently looking for a Delivery Manager to join our Delivery Group Function within the Digital and Technology group.

This is a full-time opportunity, on a permanent basis. The role will be based in 7/8 Wellington Place, Leeds, LS1 4AP.

Client Details

The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.

The Digital and Technology Group (DTG) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable our scientists, inspectors, and the rest of the organisation to deliver world class services which can improve outcomes for patients and the general public. The Group was essential in the race to approve COVID-19 vaccines in 2020 and in supporting the UK to set up its own medicines and devices approvals systems following our exit from the EU. The work we do matters!

Its centre of excellence is also responsible for delivering a broad portfolio of change initiatives, both to transform the Agency's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DTG works in a holistic way to combine digital and technology change, data and information management, project delivery, business process, product management and cultural change to maximise out impact and ensure sustainability.

We plan to be at the heart of one of the most digitally advanced medical regulators in the world and we need people who can help us deliver that ambition. DTG is a great place to build your career, and we are committed to enabling our people to do the best work of their lives.

Description

The post holder will deliver against the organisation's delivery plan, prioritising patient and public outcomes through strategic goals focused on scientific innovation, healthcare access, and patient safety. They will help drive modern digital, data, and technology solutions, leveraging automation, AI, and self-service to enhance interoperability, efficiency, and cost-effectiveness across health systems. Working within a multidisciplinary agile team, they will shape services end-to-end and be accountable for the effective delivery of complex projects or programmes.

Key responsibilities:

• Build and maintain teams, ensuring they are motivated, collaborating, and working well
• Identify obstacles and help the team to overcome them
• Focus the team on what is most important to the delivery of products and services
• Actively address internal and external risks, issues and dependencies including where ownership exists outside the team

Profile

Our successful candidate will demonstrate:

• Relevant and proven experience of leading delivery, using a range of Agile and Lean tools and techniques, with an ability to coach within and outside of their team.
• Experience of managing and leading a multi-disciplinary digital team.
• Accomplished in managing issues, risks, and dependencies and removing impediments through to resolution throughout delivery.
• Provide regular updates to senior stakeholders and ability to explain complex issues to a non-technical audience.
• Ability to take a continuous approach to planning, forecasting, estimating, managing uncertainty, metrics and measurements, contingency planning and road-mapping.

Person Specification:

Method of assessment: A=Application, T=Test, I=Interview, P=Presentation

Behaviour Criteria:

• Changing and Improving (I)
• Making Effective Decisions (I)
• Communicating & Influencing (I)
• Delivering at Pace (I)

Experience Criteria:

• Relevant and proven experience of leading delivery, using a range of Agile and Lean tools and techniques, with an ability to coach within and outside of their team (A, T, I)
• Communicate in a confident, clear, and effective manner across organisational, technical and political boundaries, understanding the context, successfully reacting and responding to challenge (A, T, I)
• Provide regular updates to senior stakeholders and ability to explain complex issues to a non-technical audience (A, I)
• Experience of managing and leading a multi-disciplinary digital team (A, I)
• Accomplished in managing issues, risks, and dependencies and removing impediments through to resolution throughout delivery (A, I)
• Experience in challenging and improving disproportionate organisational processes where it impacts the pace of the team (A, I)
• Able to take a continuous approach to planning, forecasting, estimating, managing uncertainty, metrics and measurements, contingency planning and road-mapping (A, I)
• Experience of (url removed) services, service design methods and GDS standards is mandatory (A, I)
• You ensure everyone clearly understands and owns their roles, responsibilities and priorities, ensuring timely quality outcomes are delivered (A, I)

Technical Criteria:

• Degree level or equivalent and relevant experience (A)
• Agile qualification mandatory e.g. Agile Project Management (A)
• Strong experience in project and product delivery and Lean principles (A)
• Microsoft Office and Jira Software experience required (A)

The selection process:
We use the Civil Service Success Profiles to assess our candidates, find out more here.

Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application.

Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles.

• Closing date: Friday 10 July
• Candidate Sift by Michael Page: 13-15 July
• Interview invites issued: W/C 20 July
• Interviews to take place: W/C 27 July

Job Offer

National Grade 7 Salary

Permanent

57,028- 64,672 p.a.

Civil Service Pension

Ongoing Professional Development

Hybrid Working

2-3 days per week in Wellington Place office