Business Administrator

Business Administrator £13.45 per hour (via Umbrella) 3 Month Rolling Contract Birmingham (Onsite) SCC Flex Contract

We are seeking a detail-oriented Business Administrator to support Repair Centre operations onsite in Birmingham. This is an excellent opportunity for a proactive Business Administrator to provide critical administrative and inventory support within a fast-paced environment.

Your responsibilities as the Business Administrator:

• Provide a professional administration service to local Repair Centre teams

• Monitor and process reactive queues within the Repair Centre

• Carry out relevant warranty administration processes ( eg logging claims, arranging part returns)

• Ensure telephones are answered promptly and professionally at all times

• Request and receipt parts as required

• Escalate to Regional Operational Team Leads where parts are outstanding and risk breaching return criteria

• Escalate any process non-conformances to the Line Manager

• Adhere to all relevant ISO standards and procedures

• Provide support and cover for inventory activities when required

• Handle physical items of varying size and weight (with assistance where required )

• Maintain a clean and organised work area and ensure proper use of company property

• Follow all Health & Safety requirements in line with SCC Group policies

• Support management teams in the daily running of the centre and assist with additional duties as needed

As a successful Business Administrator, you will have:

• Excellent administration skills with strong organisational ability

• Ability to manage day-to-day tasks within agreed timescales

• Strong communication skills, both written and verbal

• Ability to work effectively under pressure and meet deadlines

• High attention to detail and accuracy

• A professional and mature approach to work duties

• Understanding of processes and procedures

• Ability to provide excellent service to both internal and external customers

• Knowledge of stock processes and inventory management ( advantageous )

• Eligibility to obtain SC clearance

If you are a motivated Business Administrator looking for your next contract opportunity in a dynamic environment, we d love to hear from you. Apply today professional references required .

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