Wrightington, Wigan & Leigh NHS Foundation Trust
Location: Wigan, WN1 1XX
Pay:
Contract Type: Permanent
Hours:
Disability Confident: No
Closing Date: 19 June 2026
About this job
A Vacancy at Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust. WWL has an exciting new opportunity to join our Workforce Team as a Workforce Systems Administrator. The role provides administrative and system support to ensure the effective operation and data quality of workforce systems across the Trust. The post holder will work closely with Workforce Systems colleagues, Payroll, HR/People Services and operational managers to ensure workforce data is maintained accurately and queries are resolved promptly. The post holder will support the maintenance and use of workforce systems including the Electronic Staff Record (ESR), e Rostering and other people systems used within the Trust. The role supports managers and staff with system queries, maintains accurate workforce data and assists in ensuring that workforce systems operate effectively to support workforce management, payroll processes and reporting.
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement and living our values. We are seeking to recruit people who share our values and beliefs. At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
Workforce Systems Administration
- Provide daily administrative support for ESR, e Rostering, and other workforce systems.
- Maintain accurate employee records and update workforce data.
- Process changes such as starters, leavers, and contractual amendments.
- Ensure timely updates to support payroll and reporting.
- Manage shared inboxes and ensure workforce system queries are logged and resolved.
System User Support
- Respond to manager and staff queries about workforce systems.
- Support self service functionality for ESR and other systems.
- Troubleshoot basic system issues and elevate complex ones.
- Guide managers on system processes and workforce procedures.
- Manage user accounts, access controls, and permissions.
Data Quality and Compliance
- Carry out routine data quality checks.
- Identify and raise data inconsistencies.
- Support correction of system errors.
- Ensure compliance with information governance and confidentiality requirements.
Rostering System Support
- Assist with roster administration queries and basic updates.
- Monitor roster compliance and raise issues as needed.
- Support data checks to ensure roster data matches workforce records.
Reporting and Information Support
- Assist with producing routine workforce system reports.
- Support preparation of data extracts for planning and operational reporting.
- Maintain logs and documentation for system requests and changes.
- Support reporting and analytics activity.
- Contribute to system improvement initiatives and updates.
- Help develop system guidance and process documentation.
General Responsibilities
- Maintain confidentiality and uphold data protection standards.
- Work flexibly to meet service needs.
- Engage in personal development and training.
- Contribute to a positive working environment.
- Promote organisational values, behaviours, vision, and goals.