Location
London + Hybrid
Salary
Excellent basic salary plus bonus and Vodafone benefits
Working Hours
Full time 37.5 hours per week - Monday to Friday
Responsibilities
This role is responsible for maximising the customer experience, commercial and platform experience of identity. The role works with business stakeholders and the wider Digital team to shape and deliver a high quality product roadmap and backlog that delivers on VodafoneThree's business goals. It owns the product experiences and acts as the primary liaison between business stakeholders and development teams, translating requirements into actionable epics, features and user stories.
- Be the key point of contact for the relevant identity experience, owning and managing the identity product backlog, ensuring items are well defined, prioritised, and aligned with business objectives.
- Act as the voice of the customer for identity, ensuring features deliver a high quality user experience and meet business needs.
- Collaborate with cross functional teams (design, development, commercial) to deliver incremental value through iterative releases alongside large programmes of work.
- Translate business requirements into actionable epics, features & user stories with clear acceptance criteria where relevant.
- Monitor product performance post launch, analysing data to identify opportunities for improvement and demonstrate return on investment.
- Communicate progress, value delivered, and upcoming priorities to stakeholders through regular updates.
- Run regular demos with stakeholders about capabilities delivered and ideas for future enhancements.
- Provide regular reporting across a set of products to ensure overall contribution to Digital KPIs are being met.
Qualifications
- Strong understanding of digital product development, with delivery experience in identity, security or access management.
- Ability to write clear, concise epics, features and/or user stories and acceptance criteria.
- Skilled in backlog management and prioritisation based on business value and customer impact.
- Strong understanding of identity and access management systems and protocols.
- Strong proficiency in data analysis and using insights to inform product decisions.
- Excellent communication, presentation and stakeholder management skills across technical and non technical teams.
- Familiarity with agile frameworks (Scrum/Kanban) and tools (e.g. ADO).
- Confident working across numerous business areas to influence decisions and prioritisation to achieve overarching commercial goals.
Benefits
Excellent pay, bonuses, up to 28 days off plus bank holidays, paid time for charity work, pension plan, discounts, vouchers, learning tools and parental leave policies.
Equality, Diversity and Inclusion
VodafoneThree is a Disability Confident Employer and encourages people with disabilities to apply. Inclusion for All is a core value and the company welcomes applicants from all backgrounds.
Regulatory
All offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the Financial Conduct Authority's standards.