About the role
Shape critical infrastructure supporting frontline policing
The Alliance ICT Department delivers vital technology services to Devon & Cornwall Police and Dorset Police, supporting over 10,000 officers and staff.
We're looking for an experienced ICT Infrastructure & Digital Delivery Manager to lead the design, delivery, and performance of the core infrastructure platforms that underpin policing operations.
This is a senior leadership role with responsibility for ensuring our infrastructure is secure, resilient, high-performing, and ready for future digital demands.
What you'll be responsible for
You will lead multidisciplinary teams and suppliers across key infrastructure domains:
- Hosting & Cloud Platforms
Data centres, hybrid cloud environments, storage, backup, and resilience - Networks & Connectivity
LAN/WAN, remote access, telephony, and mission-critical connectivity - Communications
Airwave services and transition to the Emergency Services Network (ESN) - Cyber & Technical Security
Infrastructure security, vulnerability management, and remediation
You will:
- Own infrastructure service performance, availability, and continuous improvement
- Lead supplier and partner relationships, including strategic partners such as BT
- Manage contracts, SLAs, and commercial performance
- Drive modernisation of infrastructure across hybrid and cloud environments
- Collaborate with Digital, Innovation, and operational stakeholders
What we're looking for
You are a proven infrastructure leader who combines technical depth with strategic leadership.
You will bring:
- Extensive experience managing enterprise-scale IT infrastructure environments
- Strong knowledge of cloud, networks, hosting, and security domains
- Experience managing suppliers, contracts, and outsourced services
- A track record of delivering resilient, high-availability services
- Excellent stakeholder engagement and influencing skills
- The ability to lead teams through change and transformation
Why join us?
- Make a direct impact on public safety and frontline policing
- Lead complex, large-scale infrastructure supporting critical services
- Work in a collaborative, multi-force environment
- Be part of a team driving digital and infrastructure transformation
About Us
If you work for us, you will get access to:
- A competitive salary with yearly increments.
- 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers).
- Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties.
- Access to the Blue Light Card Scheme for discounts and services (requires a one off payment of £5).
- Company sick pay.
- Competitive local government pension scheme.
- Job related equipment, as required.
- Free onsite parking at many police sites throughout the counties.
- Access to Group insurance scheme (via salary sacrifice scheme).
- Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services.
- Development and training opportunities.
- Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need.
- Flexitime, with the ability to undertake your hours flexibly and in line with business need.
- Hybrid working, with the ability to work remotely at times throughout the working week (once signed off the training plan).