VodafoneThree - Product Owner - Identity

Location: London or Newbury + Hybrid

Salary: Excellent basic salary plus bonus and Vodafone benefits

Working Hours: Full time 37.5 hours per week - Monday to Friday

This role is responsible for shaping and delivering digital products that delight users and drive business value. The Product Owner will understand the identity experience and team and ensures improvements are delivered in the best way. Bridging the gap between stakeholders, development teams, and end users, the Product Owner is deeply involved in translating business needs into actionable features and detailed user stories. The role is hands on and collaborates closely with the Scrum team, supporting delivery by ensuring developers have a clear understanding of the requirements and goals.

• Feature Definition and User Story Creation: Elicit, analyse, and document business requirements; translate them into clear, prioritised features and comprehensive user stories with detailed acceptance criteria for identity improvements
• User Experience Advocacy: Work with UX designers, using user research and data to inform user stories, personas, and journey maps, ensuring solutions truly meet user needs.
• Backlog Management: Own and maintain the product backlog, ensuring all features and stories are up to date, well articulated, and reflect stakeholder input and evolving priorities.
• Stakeholder Collaboration: Engage proactively with business stakeholders to understand pain points, goals, and opportunities. Facilitate workshops and requirements gathering sessions to capture needs and define solutions.
• Foster close communication to ensure all developers understand the 'why' behind each feature and feel empowered to ask questions, propose solutions, and deliver their best work. Participate in Scrum ceremonies and continuously provide feedback and clarification to remove blockers and enable outstanding results.
• Sprint Planning and Delivery: Collaborate with Agile teams during sprint planning, refining user stories, clarifying requirements, and accepting completed work based on pre defined criteria.
• Communicate progress, value delivered, and upcoming priorities to stakeholders through regular updates while ensuring alignment of product roadmap with overall digital and commercial strategy.
• Run regular demos with stakeholders about capabilities delivered and ideas for future enhancements, and provide regular reporting across a set of products to ensure overall contribution to Digital KPIs on identity are met.

• Understanding of digital product development, with experience in identity, authentication or security roles and ideally an understanding of identity and access management systems and protocols.
• Demonstrated experience as a Product Owner or Business Analyst in a digital environment, ideally with experience in mobile apps, care and/or shop platforms.
• Proven ability to understand business requirements and write them into clear, actionable user stories and features.
• Good communication and stakeholder management skills across technical and non technical teams.
• Demonstrated ability to deliver measurable improvements across business KPIs with proficiency in data analysis and using insights to inform product decisions and prioritise based on value and customer impact.

We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. Personalised benefits include discounts, vouchers, a pension plan, and more. We support career growth through learning tools and provide top notch parental leave policies.

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulator's standards.

Reasonable adjustments or accessibility requests are accommodated; please consult our Careers website for guidance.

We are a Disability Confident Employer and encourage individuals with disabilities to apply. The 'Offer an Interview' scheme aims to offer interviews to a fair and proportionate number of applicants with disabilities who meet the essential criteria.