Overview
To design, develop and improve software, utilizing various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. This role is focused on designing, coding, and delivering scalable, high impact solutions on the ServiceNow platform while supporting the bank's digital transformation.
Responsibilities
- Develop and deliver high quality software solutions using industry aligned programming languages, frameworks, and tools.
- Ensure code is scalable, maintainable, and optimized for performance.
- Collaborate cross functionally with product managers, designers and engineers to define requirements, devise solution strategies, and ensure alignment with business objectives.
- Participate in code reviews, promote a culture of code quality and knowledge sharing.
- Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities.
- Adhere to secure coding practices to mitigate vulnerabilities and protect sensitive data.
- Implement effective unit testing practices to ensure proper code design, readability, and reliability.
- Guide junior developers to achieve high quality outcomes.
Qualifications
- Proven expertise in ServiceNow solution architecture and design.
- Deep mastery of the ServiceNow platform.
- Ability to mentor and coach junior developers.
- Experience with AI capabilities, including agent design and development (highly valued).
- Demonstrated track record of ServiceNow platform integrations.
- Hands on experience with ServiceNow UI Builder development.
- Strong problem solving skills and the ability to develop innovative solutions.
Key Skills
- Risk and controls management.
- Change and transformation processes.
- Business acumen and strategic thinking.
- Digital and technology proficiency.
- Effective communication and influencing skills.