Senior Technical Project Manager

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

The International Mobile Applications organisation is responsible for creating the mission critical software solutions that serve emergency first responders across public safety agencies worldwide. Its solutions are used by hundreds of thousands of police officers, firefighters and paramedics daily, aiming to improve the effectiveness of emergency services response. Within the organisation we are divided into different product groups focusing on various sectors and territories. This role focuses on our solution that serves UK Police agencies, with the Pronto team being the largest supplier of mobile police apps in the UK, providing software to half of the UK's 45 police forces - used by approximately 70,000 police officers each day. Based in the West End of Glasgow, the team currently has about 80 employees. It originally started as Kelvin Connect in 2002, a spin out from the University of Glasgow, and now continues to expand as part of Motorola Solutions.

Job Description

The Senior Technical Project Manager will lead a squad consisting of technical project managers, software engineers and test engineers. They will manage several customer projects, set direction, act as the face of Motorola and serve as line manager and mentor to the other technical project managers. This is a hybrid role split between the Glasgow office and remote work.

Key Responsibilities and Accountabilities

• Own the lifecycle of complex technical projects, from initial scoping and architecture reviews to deployment and post launch monitoring.
• Own creation and maintenance of all project specific documentation, including technical design specifications, comprehensive project and deployment plans, testing protocols (FAT/UAT/SAT), budget reports and post implementation benefit realisation reports.
• Partner with Engineering Leads to identify technical bottlenecks, manage technical debt and ensure the scalability of solutions.
• Serve as the primary point of contact for customers, translating complex technical concepts into non technical language.
• Proactively identify issues such as technical dependencies, design adoption, budget and resourcing risks.
• Ensure the team follows proven best practices to deliver high quality work, keep leadership informed of risks and meet regularly with customers to maintain open communication and demonstrate value.

Requirements

• BSc in Computer Science, Software Engineering or a related technical degree.
• 7+ years of experience in commercial software project management and product delivery.
• Advanced technical communication skills to translate complex software issues for both technical and non technical stakeholders.
• Proven track record of managing large scale, complex software solutions for major customers.
• Expert written and verbal communication skills, focused on managing client relationships.
• Highly organised and disciplined approach to requirement management in delivery driven environments.
• Security clearance: Must meet NPPV3 requirements (includes minimum 3 years UK residency).

Desirable

• Agile expertise: knowledge of Agile principles, ideally with or working toward professional certification.
• Experience leading and motivating remote or virtual teams.
• Specific experience with Java, XML and XSLT.

Benefits

• Competitive salary and bonus schemes.
• Two weeks additional pay per year (holiday bonus).
• 25 days holiday entitlement plus bank holidays.
• Attractive defined contribution pension scheme.
• Private medical insurance.
• Employee stock purchase plan.
• Flexible working options.
• Life assurance.
• Enhanced maternity and paternity pay.
• Career development support and wide ranging learning opportunities.
• Employee health and wellbeing support (EAP, wellbeing guidance, etc.).
• Carbon neutral initiatives and goals.
• Corporate social responsibility initiatives including support for volunteering days.
• Well known companies discount scheme.

Travel and Relocation

Travel: None. Relocation: None.

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally protected characteristic.