The Global Workday Support Team is looking for a Global Workday Manager to provide Tier 2+ support, advice and resolution for Workday users across the organization. The role will serve as an escalation point for issues beyond Tier 1, simplify and optimise the Global People system, and drive system enhancements through the Workday roadmap.
Key Responsibilities
- Support Regional Super Users with advice, guidance and issue resolution
- Provide end user training, communication materials and support for BAU and all relevant changes to Workday
- Drive Workday efficiency and lead internal projects while delivering our Workday roadmap
- Serve as an expert for specific business processes and functional areas
- Capture system requirements for business stakeholders and carry out impact assessments across the Global system landscape, managing enhancements to completion
- Analyse business report requirements by conducting information gathering sessions with clients, analysing the information and gaining understanding of business needs
- Lead and support global Workday process excellence
- Test all future Workday releases
Required Qualifications
- Essential
- Demonstrates a strong interest in HR systems, technology, or data driven processes
- Proven ability to learn new systems, tools, or concepts quickly
- Strong problem solving skills with a logical and analytical approach
- High level of attention to detail and commitment to accuracy
- Confident communicator with the ability to build relationships with stakeholders
- Proactive, self motivated, and eager to develop new skills
- Comfortable working in a fast paced, evolving environment
- Basic understanding of HR processes or business operations (academic or practical experience)
- Desirable
- Exposure to HR systems (e.g., Workday or similar)
- Interest in HR, people systems, or digital transformation
- Understanding of data, reporting concepts, or Excel skills
- Expert, technical working knowledge of Workday in a live, BAU environment
- Global Experience
- Workday Certified
- Previous experience within HR function outside of HRIS
Equal Opportunity Statement
Diversity and inclusion is central to everything we do and is reflected across our business. pladis brings together brands and people from around the globe - and this diversity is our great strength. We're an equal opportunities employer and believe in fostering an inclusive environment where we celebrate diversity of thinking and respect everyone's distinctive qualities and perspectives. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform key job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. pladis is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.