Salary Grade 7, £28,598 - £31,537 (pay award pending)
Contractual hours 37
Basis Full time
Region Doncaster
Job category/type ICT
Date posted 15/06/2026
Job reference REQ23155
Job descriptionBased at: Civic Office Doncaster with hybrid working
Salary details: Grade 7, £28,598 - £31,537 (pay award pending)
Contract Type: Permanent
Hours: Full time, 37 hours per week
Closing date: 28th June 2026
The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have an opportunity to be part of this in the role of Configuration Management Officer (Technology Portfolio).
Join a forward-looking Digital & ICT Service
At the City of Doncaster Council we are committed to modernising our technology estate and ensuring our digital services deliver real value for citizens, partners and staff. As part of this we are strengthening our Technology Portfolio and Assurance function and are seeking a detail focused and motivated ICT Configuration Management Officer to support contract management control and optimisation of our ICT assets and services.
The role
This is a key role within Digital and ICT responsible for maintaining an accurate and auditable record of the Council's ICT estate and ensuring strong configuration management across all systems and services. You will ensure that all ICT acquisitions follow procurement rules licensing requirements and contractual agreements while also supporting the financial integrity of ICT through accurate charging reporting and contract compliance. The role sits within a governance led team and plays an important part in improving how technology is managed across its full lifecycle.
What you will be doing
You will maintain a complete and accurate inventory of ICT hardware and software including ordering deployment ownership usage and disposal. You will ensure all ICT acquisitions comply with procurement rules licensing and contractual agreements. You will support and enforce configuration management processes to ensure controlled and standardised workflows and process hardware and software requests in line with agreed procedures. You will maintain and coordinate user accounts to ensure access to systems is appropriate and controlled. You will produce performance and management information to support service targets and governance reporting and work with suppliers and third parties to secure best value for ICT services. You will support financial processes to ensure accurate charging and avoid unnecessary costs and deliver a high standard of customer service when responding to queries and requests.
What we are looking for
We are looking for someone who brings a structured and methodical approach with strong attention to detail and the ability to operate effectively in a governance driven environment. You should be able to demonstrate experience of ICT asset configuration or licensing processes strong data management and administrative capability understanding of procurement contracts or financial processes the ability to produce reports and analyse performance information experience of working with suppliers and stakeholders and a commitment to delivering high quality customer service.
At Doncaster Council we are on an ambitious journey to transform our digital services and make better use of technology to support our communities. We offer flexible and hybrid working arrangements a supportive and collaborative team environment opportunities to develop your skills and build your career in ICT governance and portfolio management and the chance to play a real role in shaping how technology is managed across the organisation.
We value a range of experiences and skills. If you have transferable skills from other roles or voluntary work, we encourage you to apply.
In return for your contribution, we offer:
Please review the job summary and profile and demonstrate in your application how you meet the required criteria.
Shortlisting will be carried out on 29/09 and interviews scheduled for Thursday 2 nd July.
For an informal discussion about the role please contact Lee Simpson ICT Governance and Innovation Manager by emailing or call .
City of Doncaster Council is committed to meeting the needs of our diverse community and improving quality of life for all. We welcome applications from people of all backgrounds and experiences and are committed to safeguarding and promoting the welfare of children, young people, and adults.
We are a Disability Confident employer and committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled applicants who meet the minimum criteria and make reasonable adjustments as required.
Address
Civic Office
Waterdale
Doncaster
DN1 3BU