Information and Insights Analyst

Site County Hall Town Norwich Salary £39,959 - £48,117 gross per annum (pro rata) Salary period Yearly Closing 28/06/:59

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

Job overview

Work as a member of the Corporate Performance and Insights Team, working within the core performance and insight function to provide information, performance, and data quality reports.

Help develop and produce reports that "tell a story" by triangulating data. Work with Locality teams and the wider Performance and Insights team to continually improve these, ensuring they are completed in a timely manner.

Support and complete Demand and Capacity work as required by the Director of Performance and Insights and the Senior Performance and Insights Managers.

Work in collaboration with the Contracts and Information Teams. Work in partnership to deliver on Trust wide and nationally directed initiatives, metrics, data quality, and performance improvements.

Main duties of the job

• Work in a core analytical function for the Trust responsible for detailed information analysis using data supplied by the BI function. Analysis will be consistent in approach to avoid any misinterpretation or misrepresentation of the data.
• Clearly communicate technical information and data in a way that others can understand and adopt both in presentation and written format.
• Work in collaboration with Locality colleagues in a business partner relationship, as well as colleagues from across NSFT.
• Manage staff within the central performance and insight function, including maintaining supervision and appraisal rates, monitoring and supporting training and attendance, and supporting staff development.
• Support data quality improvement for Localities, and on specific initiatives to support the data quality agenda across the organisation.
• Under direction of their line manager, work closely with Contracts teams ensuring contractual requirements are communicated, understood and acted on. To ensure feedback is made in a timely way to impact on contractual negotiations and amendments to specifications and improvement plans.

Detailed job description and main responsibilities

This is an exciting opportunity for a highly analytical and relationship focussed professional to support organisational improvement, combining technical and stakeholder engagement skills to enhance service delivery and organisational performance.

Person specification Experience

• Communication of performance related detail in reports and presentations
• Delivery of performance improvement using known tools (eg PowerBI/excel)
• Awareness of contracts, Key Performance Indicators and NHS performance
• Staff supervision and management
• Managing change

Skills

• Ability to use a developing range of IT systems, Business Intelligence Tools and software packages specifically to present information to external an internal audience
• Ability to write confidently in reports explaining issues with actions stated clearly.

Knowledge

• Good working knowledge of wider health and social care systems and structures, policies, procedures and legislation relevant to NHS contracts and business functions
• National developments and relevancy to performance and data

Qualifications

• Management training diploma /degree in management/ leadership or equivalent vocational training; or willingness to undertake
• ICT related qualification or experience using MS Office applications
• Maths and English at level 5 or above or equivalent
• Post graduate training in business administration or related subject

EQUAL OPPORTUNITIES. Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.

As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification). We encourage you to indicate your eligibility through TRAC jobs when applying.

Disclosure and Barring Service Check

This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.