Recovery Navigator (South Wiltshire IOS part-time)

  • NHS
  • Salisbury, Wiltshire
  • 18/06/2026
Full time Information Technology Telecommunications

Job Description

Recovery Navigator (South Wiltshire IOS part time)

We are committed to a recovery based approach and supporting people to meet their individual needs.

Join our team to support clients on their recovery journey by working as part of an integrated system alongside AWP Intensive Services, contributing to the delivery and ongoing development of the IOS model through collaborative practice and reflective learning within agreed role boundaries.

Responsibilities

Complete person centred support conversations with the client using the Dialog+ tool to monitor outcomes.

Provide intensive, trauma informed, personalised face to face support and respond flexibly to acute mental health distress, crisis presentations and fluctuating levels of risk. This includes stabilisation and grounding techniques, crisis management, effective coping skills, safety planning and identifying networks of support.

Work in a blended model taking place in the homes of people, with some office and home work.

Attend monthly one to one sessions with your line manager and participate in group reflective practice with the Psychology Team.

Qualifications
  • Experience working with people with mental health needs, including risk assessment and support planning.
  • Strong knowledge of mental health presentations, including acute distress, crisis and co occurring needs.
  • Knowledge of support planning and risk assessment.
  • Commitment to trauma informed, psychologically informed and recovery oriented practice.
  • Passion for improving the lived experience and health of people using mental health services.
  • Proven knowledge of the support needs of people with mental health needs.
Person Specification Experience
  • A minimum of 6 months to 1 year experience working with people with mental health needs, including risk assessment and support planning.
  • Experience providing practical and emotional support to enable clients to take up responsibilities of their recovery.
  • Proven experience working with people with multiple needs (mental health, homelessness, alcohol/drug dependency, long term conditions).
  • Proven experience carrying out needs and/or risk assessments and the support planning process.
  • Experience working with multiple individuals with competing needs and priorities.
  • Proven experience of mental health issues and/or services, either as a user, carer or supporter.
  • Lived experience of mental health issues or services.
  • Experience with high risk presentations, including risk management, safety planning, safeguarding.
  • Experience in crisis, admission or intensive community settings, managing complexity, co occurring needs and heightened risk.
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission to the Disclosure and Barring Service (formerly CRB) for criminal conviction checks.

EEO Statement

We welcome applications from everyone who meets the criteria and strongly encourage individuals who identify as being of Black, African, Caribbean or Asian descent to apply, as these groups are currently under represented at Second Step. All applications are anonymised until interview confirmation, ensuring shortlisting is based solely on suitability.