Go back Hull University Teaching Hospitals NHS Trust
IBD Senior Administrator
The closing date is 29 June 2026
Are you ready to take the next step in your administrative career and play a vital role in patient care?
Our Senior Administrator is the backbone of our services. They support teams, coordinate complex workloads, and ensure clinics and departments run safely and efficiently. They are trusted, reliable and central to the smooth delivery of care.
Working within fast-paced and supportive teams, you will take on additional responsibility, helping to oversee processes, support colleagues and ensure patients receive the best possible experience.
Main duties of the job
- Providing nonclinical advice to patients around appointments and advice associated with the self-management application
- Sending out IBD specific communications in line with changing clinical guidance
- Transferring and uploading clinical information from the clinical portal to Lorenzo
- Creating, maintaining and updating data reports for submission to the service management team
- Close liaising with IBD multidisciplinary team to carry out patient tracking duties
- Liaising with tertiary suppliers to order and distribute tests to patients
- Clinic management
- Supports with cover with the IBD MDT where necessary
About us
- The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
- Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world class hospital and community services for the 1.65 million people we serve.
- Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
- As teaching hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
- We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Person Specification Education / Qualifications
- Good standard of general education to GCSE level or equivalent, including Math's and English Language.
- Excellent keyboard skills
- NVQ Level 3 in Administration of equivalent
Knowledge, Training & Experience
- Experience (through placements or employment) of working in a busy environment.
- Experience of providing a service to patients or customers.
- Experience of using electronic systems.
- Experience of Microsoft Office products.
- Working knowledge within the General Data Protection Regulations 2018.
- Team working.
- Experience of conflict resolution.
Communication and Interpersonal Skills
- Be able to work on own initiative.
- Works well with in a team.
- Demonstrates understanding of confidentiality.
- Participate in standard setting and research projects.
- Evidence showing clinical and professional development.
- To be able to plan, assess, evaluate and implement patient care.
- Ability to prioritise care associated with changing environment/patient demands.
- Facilitate learning of others.
Special Attributes and Other
- High level of interpersonal skills.
- Demonstrate empathy and diplomacy.
- Flexible and reliable.
Other Requirements
- Interested in personal development.
- Flexible approach to hours and conditions.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Hull University Teaching Hospitals NHS Trust
We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.