Scrum Master

Facilitates and supports Agile teams by ensuring they follow Scrum principles. To remove obstacles, enhance team collaboration, and ensure smooth communication, enabling the team to focus on delivering high quality, iterative results. Facilitate Scrum events, promote continuous improvement, and act as a bridge between the team and external stakeholders.

Facilitate events: Facilitate events, as needed, and ensure that all events take place and are positive, productive, and kept within the timebox.

Support iteration execution: Ensure quality of ceremony artefacts and continuous customer value through iteration execution, maintain backlog refinement, and iterate on stakeholder feedback.

Optimize flow: Identify and facilitate the removal of conflict impacting team flow, utilizing metrics to empower the team to communicate effectively, making all work visible.

Mitigate risks: Identify and escalates risks to remove impediments and shield the Squad from interruptions.

Build high performing teams: Foster and coach Agile Team attributes and continuous improvement, encourage stakeholder collaboration, deputise 'in the moment leadership', and drive high performing team attributes.

Stakeholder management: Facilitate stakeholder collaboration (e.g., business stakeholders, product teams, vendors) and build trust with stakeholders.

Governance and reporting: Ensure data quality and provide representation at required governance forums, if applicable.

• L - Listen and be authentic
• E - Energise and inspire
• A - Align across the enterprise
• D - Develop others

To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes.

As an individual contributor, lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. Identify new directions for assignments and or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc.) to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.

To be successful as a Scrum Master, you should have:

• Ample Agile delivery management, with the ability to run large scale technical programmes end to end using Scrum ceremonies, while meeting time, budget and quality goals.
• Excellent stakeholder communication skills to align engineering, product and business teams, manage expectations and translate technical detail into clear business language.
• Proven ability to identify, assess and mitigate risks early, ensuring delivery remains on track without disrupting sprint cadence.

Some other highly valued skills may include:

• Financial services domain knowledge, including familiarity with regulatory requirements, compliance frameworks and governance processes.
• Experience delivering mobile (iOS/Android) and web applications, with an understanding of build pipelines, release cycles and platform constraints to support accurate planning and risk management.
• Experience delivering technology change in regulated environments, balancing Agile delivery with governance, security and compliance requirements.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job specific technical skills.

This role will be based in our Knutsford office.