Job Description
Hays are supporting a public sector organisation in Gloucestershire to recruit a 12-month Fixed Term contract IT Desktop / Deployment Engineer. This is a mostly site-based role with some opportunity to work from home and the salary is between c 28,000 - 32,000 depending on experience and excellent benefits, including a fantastic pension scheme.
In the role, you will work in the IT operations department providing efficient and professional support across the IT desktop, equipment and hardware estate. You'll support the deployment team with desktop and mobile imaging, inventory management, hardware and software rollout, and security updates. You'll need experience in a similar role and need excellent customer service / stakeholder skills.
Technical Requirements:
- Proficient in Microsoft Office
- Working knowledge of standard office procedures
- Experience with Service Desk tools (incident and request management)
- Familiarity with IT inventory and stock management systems
- Experience deploying Windows 11 using imaging tools
- Strong troubleshooting and fault diagnosis skills
- Experience performing hardware maintenance and repairs (PCs, laptops, printers)
- Experience installing software via GUI, scripts, or remote deployment tools
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