Hays Technology

PRINCIPAL SOFTWARE ENGINEER FULLY REMOTE PERMANENT ROLE SALARY - CIRCA 100K + BENEFITS Your new role We're looking for a Principal Software Engineer to join a high-growth technology business building an AI-powered digital platform operating at significant scale.This is a senior hands-on role combining software engineering, architecture and DevOps. You'll own complex product engineering initiatives while also influencing the wider cloud platform, infrastructure and engineering standards. What you'll need to succeed What you'll be doing Designing and delivering scalable product features end-to-end. Remaining hands-on across TypeScript/Node.js and Python services. Influencing architecture and engineering standards across multiple teams. Working extensively with AWS, Kubernetes and Terraform. Improving CI/CD, progressive delivery and automated rollback. Driving observability, reliability, security and performance. Modernising legacy services and infrastructure. Mentoring engineers and supporting technical decision-making. What you'll get in return The role will be Fully Remote (UK Based Candidates Only) and will pay a salary around the 100k level + Benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Mobile Device Rollout Engineer Outside IR35 Contract South Wales Field-Based 3-Month Contract (Initially) Your new role I'm looking for experienced Mobile Device Rollout / EUC Engineers to support a large-scale mobile refresh covering thousands of devices.You'll be staging and configuring new iPhones, deploying them across sites, supporting users and troubleshooting setup, enrolment and access issues. What you'll need to succeed iPhone/iOS corporate deployments Intune, JAMF or other MDM platforms Device staging, provisioning & enrolment Microsoft 365, Entra ID & MFA Hardware/EUC rollout projects Strong end-user support skills What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Salary 47,389 - 63,306 fixed-term contract until December 2027, 40 days leave inclusive of bank holidays and university closure days, hybrid working, generous pension scheme and many other generous benefits Hays Technology are recruiting for a Technical Business Analyst to join a leading higher education establishment in Birmingham.This is an excellent opportunity to join a major data and reporting transformation programme, supporting the transition from legacy reporting solutions to a modern Power BI-based reporting environment. Working closely with data engineers, analysts, IT teams and senior business stakeholders, you will take ownership of requirements gathering and analysis, translating complex business and reporting needs into clear technical requirements and data solutions. Key responsibilities: Lead requirements gathering workshops with technical and non-technical stakeholders. Translate business requirements into technical specifications for data, reporting and analytics solutions. Analyse existing reporting and business processes, identifying opportunities to improve, consolidate or replace legacy solutions. Work closely with data engineers and analysts to ensure business requirements are accurately reflected in technical solutions. Support the design and implementation of data models and Power BI semantic models. Produce process maps, data models, data lineage and technical documentation. Support User Acceptance Testing, defining acceptance criteria and ensuring solutions meet business requirements. Help drive adoption of new reporting and analytics capabilities across the organisation. We are looking for an experienced Technical Business Analyst with a strong background in data, BI or reporting transformation. You should have: Strong experience of business analysis, requirements gathering and process mapping. Experience working on projects delivering Kimball-style semantic/data models, including facts and dimensions. Strong understanding of data architecture and data modelling. Experience using SQL to interrogate relational or cloud-based data. Experience with BI and data visualisation technologies, ideally Power BI. The ability to translate complex technical and data requirements into clear business language. Strong stakeholder management skills, including working with senior stakeholders and technical teams. Understanding of data quality, governance and GDPR. Strong analytical and problem-solving skills Experience of Snowflake, dbt, Azure, Power BI semantic models, Agile delivery or working within the higher education sector would be advantageous. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company This is an excellent opportunity for an experienced IT support professional who enjoys solving technical issues, working directly with users, and delivering a high-quality customer experience. Joining a busy Service Desk team, you'll be responsible for providing 1st and 2nd line support across a broad range of technologies, helping to ensure colleagues can effectively deliver services to residents across the district. Your new role You'll take ownership of incidents and service requests from initial contact through to resolution, working across a varied Microsoft environment and supporting users both remotely and in person.The role offers plenty of variety, from Microsoft 365 administration and user account management to troubleshooting hardware, software and mobile devices. You'll also contribute to ICT projects, service improvements and the ongoing development of documentation and knowledge resources. Key Responsibilities Deliver high-quality 1st and 2nd line IT support across the organisation. Investigate, troubleshoot and resolve hardware, software and connectivity issues. Administer Active Directory, Azure AD, security groups and distribution lists. Support Microsoft 365, Exchange Online and end-user technologies. Manage incidents and service requests through the Service Desk system. Support laptops, desktops, printers and mobile devices. Configure and deploy new hardware and software. Produce and maintain technical documentation and knowledge articles. Escalate complex issues where required while maintaining ownership of customer communication. Contribute to ICT projects and continuous service improvement activities. What you'll need to succeed To succeed in this role, you'll bring previous experience from a Service Desk, IT Support or Desktop Support environment and be confident supporting users across a modern Microsoft technology estate. You'll ideally have: Experience working within a busy IT support function. Strong knowledge of Microsoft 365, Active Directory and Azure AD. Experience supporting Exchange Online. Knowledge of Service Desk or ITSM ticketing systems. Experience supporting Windows devices and enterprise hardware. Familiarity with Android and iPhone mobile device support. Excellent communication and customer service skills. Strong troubleshooting, prioritisation and problem-solving abilities What you'll get in return 18-20 p/h umbrella with opportunity to develop skills 3-4 month initial contract. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Cyber Security Analyst Up to c. 50,000 per annum DoE + Benefits Permanent Hybrid - 3 days on-site Leeds About the Role I'm working with a large Leeds-based organisation that is looking for a Cyber Security Analyst to help protect its data and systems. Working closely with the cyber leadership and wider IT teams, you'll support the development and operation of security controls, respond to ongoing threats, manage vulnerabilities and help maintain a secure global technology environment. Key Responsibilities Develop and maintain a range of cyber security solutions and controls. Analyse threat intelligence and respond to day-to-day cyber threats, implementing mitigating controls where required. Maintain vulnerability and remediation records to support audit compliance and protect IT assets. Work with IT teams across the organisation to secure new, existing and legacy infrastructure. Define, implement, maintain and improve security measures, policies and controls. Support cyber incident response, including communications with internal stakeholders, customers and suppliers. Work with third parties to ensure systems are patched, hardened and remediated appropriately. Create and maintain security processes, procedures and support documentation. What We're Looking For Experience working with Microsoft Azure and Microsoft security technologies such as Sentinel, Defender for Endpoint, Defender for Servers, Defender for Cloud Apps, Intune, Conditional Access, Identity Protection and Purview. Knowledge of security tools and technologies including SIEM, EDR, firewalls, IDS/IPS, anti-virus, authentication, log management, threat intelligence, vulnerability management, sandboxing and MDM. Awareness of infrastructure technologies including Windows Server, VMware, Exchange, IIS, SQL Server, Linux, Citrix, Cisco networking and backup technologies. Understanding of security principles including ISMS, risk assessment, the CIA triad, attack vectors, cryptography and incident response practices such as triage and chain of custody. Strong analytical, troubleshooting and problem-solving skills, with the ability to identify patterns and trends in technical data. Good stakeholder management and communication skills, with the ability to work independently and under pressure. Security+, SSCP, Network+, a computing or cyber security degree, or a similar qualification would be advantageous. What's on Offer Up to circa 50,000 DoE Good pension and company-related benefits Professional development within an established international organisation. What to do now If you're interested in this role, click 'apply now' to send us your CV, or contact us for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Cyber Security Lead Up to c. 70,000 per annum DoE + benefits Permanent Hybrid - 3 days onsite Leeds About the Role I'm working with an established international organisation in Leeds that is looking for a Cyber Security Lead to provide day-to-day leadership across its cyber security function. You'll lead the team, oversee incident response and vulnerability management, support the organisation's cloud security journey and act as a senior security contact across the wider IT department. This is a hands-on leadership role requiring strong Azure security knowledge, technical credibility and the ability to manage security operations in a demanding environment. The position is permanent and full-time. Key Responsibilities Lead the day-to-day activity of the Cyber Security Team, including resource planning, rotas, quality reviews and adherence to agreed processes. Manage team performance through regular one-to-ones, constructive feedback and ongoing development. Deputise for the Cyber Security Manager when required. Create and manage the security cloud migration process, identifying gaps and driving remediation. Oversee the security of IT services, working with internal teams and third parties on patching, vulnerability remediation and system hardening. Act as the escalation point for security incidents both in and outside normal working hours. Own the cyber security incident process and lead incident simulations and war-game exercises. Manage post-incident forensic investigations and reporting, engaging third-party specialists where appropriate. Maintain security documentation, processes and procedures to support a consistent service. Operate within an ITIL V3 and ISO 27001-focused service delivery framework, working to agreed SLAs and KPIs. What We're Looking For A proven track record of leading or supervising a technical cyber security team. Experience planning, developing and implementing Azure security technologies. Strong knowledge of infrastructure and application technologies including Windows Server, VMware, Exchange, IIS, SQL Server, Linux, Citrix, Cisco networking and backup technologies. An excellent understanding of security technologies including SIEM, firewalls, IDS/IPS, anti-virus, authentication, log management and content filtering. Good knowledge of ISMS, risk analysis, the CIA triad, attack vectors, cryptography and cyber incident response, including triage and chain of custody. The ability to manage escalations, communicate effectively with stakeholders and remain composed in a demanding environment. Strong analytical, troubleshooting and problem-solving skills. Relevant certifications such as Security+, SSCP, CISSP, CEH, CCNA, OSCP or MCSE, or a computing or cyber security degree, would be beneficial. What's on Offer Up to around 70,000 per annum DoE Good pension and company related benefits A senior role leading day-to-day cyber security operations and incident response. Professional development within an established international organisation. What you need to do now If you're interested in this role, click 'apply now' to send us your CV, or contact us for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Service Desk Analyst / Helpdesk Analyst Duration: To 29th January 2027 initially Rate: .77 per day (NHS Band 4) IR35: In scopeLocation: Wakefield - On site We are seeking an experienced and customer-focused Service Desk Analyst to provide first-line IT support within a busy operational environment. Act as the first point of contact for IT incidents and service requests. Provide support via telephone, email, self-service portal and walk-up channels. Log, prioritise and manage incidents using a Service Management system. Resolve hardware, software and user access issues or escalate where required. Maintain accurate ticket records and ensure service levels are achieved. Configure and support desktops, laptops, mobile devices, printers and associated software. Deliver excellent customer service and communicate effectively with users of varying technical ability. Sought: Previous Service Desk or 1st Line IT Support experience. Experience supporting multiple customer contact channels. Experience using Service Management tools. Good knowledge of Microsoft Windows and Microsoft 365/Office applications. Understanding of incident and request management processes. Experience working to service level agreements (SLAs) and performance targets. Experience configuring and supporting a range of IT hardware and software. Strong troubleshooting and problem-solving skills. Experience supporting users with varying levels of IT knowledge. Excellent customer service and communication skills. Strong organisational and time management abilities. Able to prioritise workloads in a fast-paced environment. Team player with a proactive and professional approach. Committed to delivering high-quality IT support and continuous improvement. 1ST LINE, FIRST LINE, SERVICE DESK, HELPDESK, NHS, PUBLIC SECTOR, GOVERNMENT Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

SAP SuccessFactors Project Manager - Remote (UK) Salary: Up to 75,000 Location: UK-wide / flexible home working with some client-site travel We are looking for an experienced Project Manager to support the delivery of SAP SuccessFactors transformation projects. The successful candidate will join a highly specialised HRIS consultancy who provide advisory services on HCM projects and engagements. This is an excellent opportunity for someone with a strong background in project managing SAP or SuccessFactors implementations, who is comfortable coordinating delivery and working closely with stakeholders throughout an implementation. The role is focused on project management and delivery rather than hands-on system configuration or implementation. You will be responsible for managing SuccessFactors projects, working across client and project teams to support successful delivery. The organisation operates a flexible working model. Employees are based across the UK and can work predominantly from home, although there will be a requirement to attend client sites. At the beginning of an engagement, this could typically involve one or two days per week, reducing to one or two days per fortnight as the project progresses. What we're looking for Strong Project Management experience Previous experience managing SAP projects, ideally SAP SuccessFactors Demonstrable experience of managing SuccessFactors implementations Comfortable operating in a client-facing project environment Able to manage projects from a delivery perspective rather than being a hands-on functional consultant Flexibility to travel to client sites when required Location Candidates can be based anywhere in the UK, although a North West location could be advantageous given the organisation currently has a number of clients in the region. The role is nevertheless open nationally. Salary Up to 75,000, depending on experience plus benefits (25 days holiday + bank hols, remote working, flexible working, 10% bonus)If you're an experienced SAP SuccessFactors Project Manager looking for a flexible, client-facing role working across transformation programmes, please apply with an up-to-date CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We're looking for an experienced Azure Integration Developer to join a high performing technology team responsible for delivering and supporting enterprise scale integrations across a complex business environment. This is an opportunity to play a key role in designing, developing and maintaining cloud-native integration solutions that connect critical business systems, data platforms and applications. Working closely with technical teams, analysts and operational stakeholders, you'll help deliver robust, scalable and secure integration services that support business-critical processes across an international organisation. What You'll Be Doing Designing and developing integration solutions using Microsoft Azure Building and supporting APIs, workflows and enterprise integrations Working with stakeholders to gather requirements and translate them into technical solutions Developing reliable, scalable and secure integrations between multiple business applications and data sources Supporting testing, troubleshooting and user acceptance activities Providing 2nd and 3rd line support for integration-related issues Producing technical documentation, data mappings and support materials Contributing to the continuous improvement of integration platforms, processes and standards If you possess a combination of some of the following skills, then LETS TALK! Azure Logic Apps Standard Azure Functions Azure Service Bus Infrastructure as Code using Terraform API development and systems integration Strong troubleshooting and analytical skills Experience working with multiple stakeholders across business and technology teams Desirable: Knowledge of finance related business systems or enterprise applications Experience working within professional services, financial services or other complex corporate environments Exposure to Agile and/or Waterfall delivery methodologies What's on Offer Exposure to modern Azure technologies and cloud platforms Ongoing professional development and training Hybrid working environment If you're passionate about Azure integration technologies and enjoy solving complex technical challenges in a collaborative environment, we'd love to hear from you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

A leading international organisation is seeking an experienced Applications Testing Analyst to join its EMEA technology team. This is an excellent opportunity to play a key role in ensuring the quality, performance and reliability of critical finance and business systems used across a large, complex organisation. Working closely with technology teams, business stakeholders and third party suppliers, you will be responsible for planning and executing testing activities across system enhancements, integrations, upgrades and new functionality. You'll help drive quality throughout the software lifecycle, ensuring applications operate effectively and meet business requirements. Key Responsibilities Design and execute manual functional, integration, regression and end-to-end testing Support User Acceptance Testing (UAT) activities with business teams Identify, document, track and help resolve defects and system issues Produce and maintain test plans, scripts, cases and test reports Collaborate with technical teams and external partners to troubleshoot issues Contribute to continuous improvement initiatives and system enhancements Support quality assurance activities throughout the software development lifecycle We're looking for an experienced testing professional who can combine strong analytical skills with a meticulous attention to detail. You'll ideally have: Previous experience in software testing, QA or applications testing Experience testing finance, ERP or practice management systems Strong SQL skills and experience with test management tools Knowledge of system integrations and end-to-end business processes Excellent stakeholder engagement and communication skills Experience working within a structured project delivery environment (Agile and/or Waterfall) Testing qualifications such as CAST, CMST, CSTP or equivalent would be advantageous What's on Offer Opportunity to work within a large international organisation Exposure to complex enterprise applications and integrations Hybrid working environment Excellent learning and development opportunities Collaborative and supportive technology team If you're an experienced Testing Analyst with a passion for quality and business critical finance applications, we'd love to hear from you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Business Analyst 450 to 500 Per Day, Inside IR35 Cardiff Hybrid Contract Until April 2027 Your new role We are looking for an experienced Senior Business Analyst to support a portfolio of innovation and business improvement projects. You will work closely with business stakeholders, SMEs, Digital, Cyber and delivery teams to understand business challenges, define requirements and ensure opportunities are properly assessed before solutions are developed, or investment decisions are made. What You'll Be Responsible For Leading and coordinating Business Analysis activity across innovation and business improvement projects. Gathering, analysing and documenting business, user, data, reporting and operational requirements. Mapping as-is and to-be processes, identifying pain points, risks, dependencies and improvement opportunities. Running stakeholder workshops, interviews and discovery sessions to understand requirements and build agreement. Producing BA documentation including requirements catalogues, user stories, use cases, process maps, data catalogues, acceptance criteria and traceability records. Working with senior stakeholders, SMEs, process owners, Digital, Cyber and delivery teams. Helping prioritise requirements based on business value, risk, customer impact, cost, benefit and delivery complexity. Supporting business cases and investment decisions through structured requirements and options assessments. Maintaining traceability requirements throughout design, build, testing, UAT, transition and adoption. Supporting testing, business readiness and change activities. Helping develop consistent BA standards, templates and governance across the Innovation team. What you'll need to succeed Strong experience delivering or coordinating BA activity across complex projects or programmes. Excellent requirements gathering and requirements engineering experience. Experience documenting end-to-end business processes and producing as-is/to-be process maps. Strong knowledge of user stories, use cases, acceptance criteria and requirements traceability. Experience facilitating workshops, interviews and stakeholder discovery sessions. Ability to translate business problems into clear business, data, reporting and operational requirements. Strong stakeholder management skills, including communicating with senior and technical audiences. Understanding of the wider project life cycle, including solution design, procurement, testing, UAT, change and benefits realisation. Strong analytical, problem-solving and documentation skills. A relevant degree/professional qualification or equivalent practical experience within Business Analysis, technology, digital, process improvement or a related discipline. Degree level qualification, professional qualification or equivalent demonstrable experience in business analysis (BA), requirements engineering, process improvement, data, digital, technology, innovation or a related discipline. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

A job opportunity has arisen for an experienced Lead Business Analyst to join a highly established and growing organisation during a period of rapid technical and business transformation. The Lead Business Analyst will join an innovative, fast-paced IT team, taking responsibility for leading, coaching and mentoring a team of high-performing IT Business Analysts. Reporting to the Senior IT Programme Manager, you will liaise closely with the Programme Manager, Project Managers, Business Relationship Managers and key business stakeholders to lead requirements definition, identify projects, and ensure that deliverables meet business and quality requirements. You will analyse and document IT and/or business requirements, working alongside IT Solutions Architects to scope requirements on a range of projects from large programmes of work to critical small changes. Working in a largely outsourced environment, you would also help manage any external tender selection processes for new technologies. The successful candidate should be able to demonstrate: A proven track record of having worked as a Lead Business Analyst in highly regulated environments, including Utilities Experience of understanding and managing multiple business and IT requirements across a varied portfolio/programme, whilst working in a largely outsourced environment Degree level education is essential Experience of delivering IT solutions in or for utilities clients is essential Proven leadership/line management experience ISEB Business Analysis qualification or similar certification is highly desirable PRINCE2 Foundation or equivalent Project Management qualification, in addition to ITIL qualification / ITIL experience would also be an advantage Excellent stakeholder management and communication skills This position offers excellent scope for career progression plus a benefits package that includes: 25 days annual leave plus bank holidays Bonus scheme (up to 15% in first year) Pension scheme (5% employee contribution, 10% employer contribution) 14 x salary Life Insurance Flexible benefits scheme options including corporate gym memberships, dental insurance and health cash-plans Access to Financial Wellbeing Programme Enhanced pay for parental leave Retail discounts and cashback scheme Flexible/hybrid working options Free on-site car parking If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

IT User Support Engineer 160 Per Day, Inside IR35 Cardiff Hybrid 3-Month Contract Your new role We are looking for a customer-focused User Support Engineer to provide first-line technical support to internal users. You will act as the first point of contact for IT queries, diagnosing and resolving a broad range of hardware, software and account-related issues. Key Responsibilities: Act as the first point of contact for internal IT support queries. Log, categorise and prioritise incidents and service requests in line with agreed SLAs. Diagnose, troubleshoot and resolve first-line hardware and software issues. Provide account administration and user support within Active Directory. Support users across Microsoft 365, Windows 11 and Microsoft Teams. Provide assistance with laptops, desktops, iPads, smartphones and other end-user devices. Support Microsoft Teams and associated telephony systems. Escalate more complex technical issues to the appropriate IT teams where required. Maintain and improve the internal IT knowledge base. Provide guidance and training to users on IT systems and applications. Contribute towards continual service improvement, identifying opportunities to improve the user experience and IT support processes. What you'll need to succeed Previous experience within an IT Support, Service Desk, Helpdesk or User Support environment. Strong customer service and communication skills. Experience supporting Microsoft 365 / Office 365 applications. Good working knowledge of Windows 11. Experience supporting Apple devices, including iPads. Knowledge of Active Directory, including basic account administration. Experience troubleshooting hardware and software issues. Exposure to Microsoft Teams and telephony systems. An understanding or experience of Microsoft Copilot would be beneficial. A basic understanding of the Welsh language would be advantageous. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

A job opportunity has arisen for an experienced Product Owner / Data Product Owner to join a highly established and growing organisation during a period of rapid technical and business transformation. The Product Owner will join a newly formed Data function that has ambitious growth plans, so this role offers excellent scope for career progression. Reporting to the Product & Governance Lead, the Product Owner is responsible for managing the full data product lifecycle, from defining product vision, prioritising backlog items, through to delivery and continuous improvement. You will ensure business and user needs are met through efficient change delivery, liaising with senior stakeholders to ensure maximum benefit realisation of data products and services. You will define and communicate the product vision and roadmap, ensuring alignment with organisational objectives and that all compliance/governance standards are met. You will identify opportunities for innovation; driving the adoption of data and analytics capabilities/products/services to improve business processes, performance, and customer outcomes, whilst measuring the value and outcomes of these initiatives. The successful candidate should be able to demonstrate: A proven track record of having worked as a Product Owner in a Data environment / Data function Proven experience working as a Product Owner in regulated industries such as Utilities, Waste, Finance, Healthcare, Government, Telecoms etc. Hold a relevant Product Owner or Agile certification The ability to translate business requirements into product features, technical requirements and data-driven solutions that support strategic objectives and deliver measurable business value Knowledge of data governance, data quality, and data management principles Experience delivering programme level change initiatives, along with experience developing strategic initiatives into Agile change programmes Experience of measuring product performance, delivering business cases and tracking benefits Excellent senior stakeholder management, analytical and communication skills This position offers excellent scope for career progression plus a benefits package that includes: 25 days annual leave plus bank holidays Bonus scheme (up to 15% in first year) Pension scheme (5% employee contribution, 10% employer contribution) 14 x salary Life Insurance Flexible benefits scheme options including corporate gym memberships, dental insurance and health cash-plans Access to Financial Wellbeing Programme Enhanced pay for parental leave Retail discounts and cashback scheme Flexible/hybrid working options Free on-site car parking If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Service Desk Analyst Rate: 250 per day, umbrella rate Location: Hampshire Working arrangement: 5 days per week onsite Contract length: 6 Months Clearance requirement: SC cleared or eligible for SC clearance Your new company You will be joining a Shared Service Desk team within a government body, providing first-line IT support to users. You will work closely with Duty Technicians, infrastructure teams, application support teams and Service Managers to restore services quickly and provide a high-quality customer experience. Previous experience working within a government or public sector environment would be beneficial for this opportunity. Your new role As a Service Desk Analyst, you will act as the first point of contact for users requiring IT support across phone, email, chat and self-service channels. You will take ownership of incidents and service requests, resolving common technical issues at first contact wherever possible and escalating more complex issues to the appropriate technical teams. Excellent customer service is central to the role, alongside accurate ticket management, effective troubleshooting and clear communication throughout the ticket life cycle. Key responsibilities Act as the Single Point of Contact (SPOC) for IT support requests. Log, categorise, prioritise and manage incidents and service requests through the ITSM platform. Provide first-line diagnosis and resolve common technical issues using documented procedures and knowledge articles. Complete password resets, account unlocks and user account administration. Handle software installation and access requests. Provide basic application support. Escalate complex or unresolved incidents to Duty Technicians and specialist resolver teams with appropriate technical information. Keep users informed through clear and timely updates. Maintain accurate, high-quality ticket records and documentation. Follow security, compliance and data protection procedures. Contribute to knowledge articles and identify recurring issues and opportunities for service improvement. Participate in team meetings, training, process improvement initiatives and shift handovers where applicable. Essential skills and experience Previous experience in a Service Desk, Help Desk or customer support environment. Excellent customer service and communication skills. Strong troubleshooting and problem-solving abilities. Experience using an IT Service Management (ITSM) tool. The ability to prioritise workloads and manage multiple tasks effectively. Strong written and verbal communication skills. Good attention to detail and organisational skills. The ability to work independently and collaboratively as part of a team. Current SC clearance or eligibility to go through SC clearance. Desirable skills and experience Previous experience working within a government or public sector environment. Knowledge of ITIL Service Management principles. Experience supporting Microsoft Windows and Microsoft 365 environments. Familiarity with Active Directory user administration. Experience with ServiceNow or similar ITSM platforms. An understanding of basic networking concepts, including DNS, DHCP and TCP/IP. Experience using remote support tools. Previous exposure to enterprise IT environments. You should be customer-focused, professional and comfortable taking ownership of issues. The role also requires resilience under pressure, adaptability, attention to detail and a willingness to learn and continually improve. What you'll get in return 250 per day umbrella rate Inside IR35 Opportunity to work within a government environment 5 days per week onsite Contract length: 6 Months How to apply If you're interested in this opportunity, apply with your latest CV, availability and preferred location. If this role isn't quite right for you, please get in touch for a confidential discussion about similar opportunities. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Hays are now looking for an SC Cleared Azure Platform Engineering Lead for one of our government clients: 600 p/d Inside IR35 Remote Working Candidates must have experience with Azure Databricks Current SC Clearance essential Experienced hands-on Azure Platform Engineering Lead to lead an Agile engineering team delivering secure, scalable Azure infrastructure. The role combines technical leadership with hands-on platform engineering, sprint planning, quality assurance, HLD/LLD implementation and governance. Essential skills Strong Microsoft Azure platform engineering Azure Databricks Azure Functions Terraform Infrastructure as Code Azure DevOps Pipelines / CI/CD Azure DevOps Repos / Git Azure networking: VNets, NSGs, Private Endpoints, DNS IAM / RBAC, Key Vault, Storage Accounts, Virtual Machines Docker / Docker Compose Trivy or similar security/vulnerability scanning Bash and/or Python Azure monitoring, alerting and troubleshooting Experience in highly regulated/secure environments, including restricted/no-internet environments Agile/Scrum Proven technical leadership of platform engineering delivery Responsibilities Lead and coordinate Azure platform engineering across Agile sprints Design, build, automate and support secure Azure infrastructure Lead Terraform and Azure DevOps CI/CD delivery Translate approved HLDs into LLDs and engineering tasks Review and approve engineering work against quality and security standards Manage technical risks, issues and dependencies Mentor engineers and provide hands-on troubleshooting/support when required If you have Azure Databricks experience, current SC Clearance and you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or send a copy of your CV to Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

For this role, I specifically want to speak to strong candidates from the FMCG sector, who can commute to the Chessington area on a hybrid basis, and who have strong experience with the D365 Business Central ERP solution. No sponsorship is available for this role. If you are a good fit for the above key criteria, please review the detailed job description below, and get in touch with Lorenz Pasch at Hays Technology Recruitment ASAP on (phone number removed) or email me at ASAP. Lorenz Pasch at Hays Recruitment - full contact details on my LinkedIn profile. Head of IT FMCG Hybrid: Chessington Package: Competitive A high-impact technology leadership opportunity within a major FMCG business, taking ownership of a business-critical IT estate at a significant point of transition. We are looking for an experienced Head of IT from an FMCG background who can assess the existing technology landscape, lead the transition to a new IT operating model and build a clear roadmap across infrastructure, applications, cybersecurity and service delivery. The opportunity A leading FMCG organisation is looking to appoint a Head of IT to take ownership of its technology function across a complex, multi-site operational environment. The business is entering an important period of change following a recent change in ownership. The incoming Head of IT will play a central role in overseeing the transition away from IT services currently provided through the former parent group, ensuring continuity of service while establishing clear internal ownership, supplier relationships and a sustainable technology operating model. The environment includes Microsoft Dynamics 365 Business Central, Azure, Microsoft 365, SharePoint, Dayforce and Redzone, alongside established cybersecurity solutions. This is not simply a BAU leadership position. The successful candidate will be expected to understand the existing landscape, identify risk and opportunity, establish priorities and determine what the future IT and cyber capability should look like. Key responsibilities Lead the IT function across a fast-paced, multi-site FMCG environment. Assess the existing technology estate, team capability, suppliers, applications, infrastructure and cybersecurity posture. Lead the transition away from IT services provided through the former parent group, protecting business continuity throughout. Ensure effective knowledge transfer and establish clear ownership of systems, services, licences, suppliers and technology dependencies. Develop and deliver a technology roadmap aligned with operational and commercial priorities. Take ownership of IT service delivery, infrastructure, cloud services, enterprise applications and technology governance. Oversee the D365 Business Central environment and ensure the ERP landscape effectively supports the business. Strengthen cybersecurity governance, resilience, business continuity and disaster recovery. Lead and develop the existing IT team. Manage strategic technology partners and outsourced providers, ensuring strong service and commercial value. Determine the appropriate longer-term sourcing model across internal IT, specialist partners and managed services. Work closely with senior leadership and operational stakeholders, translating business requirements and risk into clear technology priorities. What we are looking for Strong technology leadership experience at Head of IT, IT Director or equivalent level. Previous experience within FMCG is essential, ideally within food production, food manufacturing or another high-volume operational environment. Broad experience spanning IT operations, infrastructure, cloud, enterprise applications, suppliers and cybersecurity governance. Strong ERP experience, with Microsoft Dynamics 365 Business Central experience highly desirable. Experience leading technology within a multi-site operational business. Demonstrable experience managing significant technology change, transition or separation programmes. Strong supplier, commercial and stakeholder management capability. Good understanding of Microsoft Azure and the wider Microsoft ecosystem. Credible understanding of cyber risk, controls, resilience and governance. A pragmatic, hands-on leadership style. This role requires someone capable of setting the strategy while remaining close enough to the technology and operation to ensure delivery. Why join? This is an opportunity to take ownership of technology at a genuine point of change. Rather than inheriting a fixed roadmap, the successful candidate will have the mandate to assess the current environment, shape the future IT operating model and determine how technology and cybersecurity should support the business going forward. Lorenz Pasch Hays Technology Recruitment (phone number removed) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Business Analyst - Digital - Agents - CESA Futures Rate: Up to 500 per day, dependent on seniority Location: Telford or Worthing Working arrangement: 2 days per week in the office Contract length: 3 months IR35 / engagement: INSIDE IR35 Clearance: BPSS required Your new company You'll be working in the Agents area within CESA Futures, supporting requirements and analysis activity across IT systems. Your new role An additional Business Analyst is required to work across systems' analysis, requirements and data activities. You'll need to understand customer requirements and translate them effectively through strong IT systems knowledge, analysis and communication. The role requires someone comfortable operating across large-scale and/or multi-project environments and working with stakeholders with differing levels of IT knowledge. Key responsibilities Identify, understand and clearly communicate customer requirements. Undertake requirements and systems analysis. Apply systems analysis techniques to assess and influence proposals. Perform system and high-level design analysis. Carry out data capture and data analysis. Apply data modelling techniques. Work effectively across large-scale and/or multi-project environments. Build and maintain strong client relationships. Present effectively to development areas and the client base. Apply an understanding of system life cycles, particularly the requirements and analysis phases. Essential skills and experience Strong Business Analysis experience within IT systems environments. Strong requirements and analysis experience across large-scale and/or multi-project environments. Proficiency in systems analysis techniques. System and high-level design analysis experience. Data capture and data analysis experience. Experience using data modelling techniques. Understanding of RUP. Detailed understanding of systems life cycles, particularly requirements and analysis. Experience with Windows and Microsoft Office applications. Strong communication skills, including the ability to work with stakeholders with different levels of IT knowledge. Ability to build and maintain good client relationships. Strong influencing and presentation skills. Strong decision-making and judgement. Flexibility and the ability to work under your own initiative. Attention to detail. Resilience and the ability to manage conflict. Desirable skills and experience Knowledge of CESA. What you'll get in return Rate of up to 500 per day, dependent on seniority. Initial 3-month contract. Telford or Worthing location with 2 days per week in the office. How to apply If you're interested in this opportunity, apply with your latest CV, availability and preferred location. If this role isn't quite right for you, please get in touch for a confidential discussion about similar opportunities. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

End User Computing (EUC) Team Leader / Desktop Support Team Lead Location: Wakefield, West Yorkshire (with occasional travel to local sites) Contract: Initial 12-week contract Rate: NHS Band 6 equivalent ( .86 per day Umbrella) IR35: In scope We are seeking an experienced End User Computing (EUC) Team Leader to lead a busy Desktop Engineering function within an IT environment.This is an excellent opportunity for a hands-on technical leader who can motivate a team, improve service delivery and drive operational improvements whilst maintaining a strong focus on customer experience.You will lead a team of Desktop Engineers, oversee day-to-day support operations, manage service performance and play a key role in enhancing end-user computing services across the organisation. Key ResponsibilitiesTeam Leadership Lead, motivate and support a team of Desktop Engineers. Manage and prioritise incidents, requests and project activity. Operational & Technical Management Act as an escalation point for complex technical issues. Support the delivery of desktop services across multiple sites. Service Improvement Identify opportunities to improve service delivery and ways of working. Support the adoption of ITIL best practice. Technical Environment Microsoft Windows Active Directory Microsoft Exchange Citrix TCP/IP Networking Remote Access Technologies Backup & Recovery Solutions Endpoint Security & Antivirus Desktop, Laptop & Peripheral Support Hardware Deployment & Troubleshooting IT Service Management (ITSM) Tools Essential Experience Previous experience leading or supervising an EUC, Desktop Support, ICT Support or Service Desk team. IT SUPPORT, SUPPORT, DESKSIDE, DESKTOP, TEAM LEADER, LEADER, MICROSOFT, WINTEL Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

ServiceNow Technical Consultant Contract Length : 3 Months Rate: Up to 450 per day (Inside IR35) Location: Predominantly Remote with occasional attendance in London Security Clearance: Active SC Clearance required - ideally from a government body Your new company You will be supporting a project within the Home Office, working as part of a ServiceNow team delivering platform enhancements and remediation activities. Your new role As a ServiceNow Technical Consultant, you will support ongoing ServiceNow enhancement work, platform improvements and backlog remediation activities. You will work closely with senior consultants and client stakeholders to maintain and improve ServiceNow capabilities across key service management functions. Key responsibilities Support ServiceNow enhancements and backlog remediation activities. Configure and maintain ServiceNow ITSM and ITOM solutions. Assist with incident, change and service management workflows. Provide technical support and contribute to platform improvement initiatives. Collaborate with senior consultants and client stakeholders to deliver technical solutions. Essential skills and experience Hands-on ServiceNow development and configuration experience. Strong knowledge of ServiceNow ITSM. Experience supporting ServiceNow platform improvements. Active SC Clearance. Strong stakeholder management and communication skills. Desirable skills and experience Exposure to ServiceNow ITOM. How to apply If you're interested in this opportunity, apply with your latest CV, availability and preferred location. If this role isn't quite right for you, please get in touch for a confidential discussion about similar opportunities. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)