About Amro Data Labs
Amro Data Labs is a specialist intelligence, AI and automation consultancy for the real estate investment and asset management sector. Our flagship client, Amro Partners, is a high-growth European real estate investment firm focused on the Living Sector.
Our team works at the intersection of data science, AI/ML, engineering, and automation to deliver institutional-grade decision infrastructure.
About the Role
We're looking for a fast-learner, early to mid-career Data Engineer to join our growing London team and help power our real estate market intelligence platform. Working alongside our Data team in our London office, you'll design and maintain the ETL pipelines, scrapers, and transformation workflows that capture millions of data points across the UK and Europe daily.
This is a hands-on engineering role: you'll be building pipelines, shipping production code, and shaping how we work with data, not just maintaining what's already there.
We operate a hybrid working model, with team members typically in our London office around 3 days a week. Exact arrangements may vary by team and manager. We're open to considering visa sponsorship for the right candidate.
Key Responsibilities
Design, build, and maintain efficient and reliable data pipelines using Python and GCP, supporting daily ingestion of rental and availability data across multiple geographies.
Develop and maintain Python-based web scrapers (Playwright, BS4).
Write and optimise SQL transformation workflows (Dataform, BigQuery) to turn raw scraper output into clean, analytics-ready datasets.
Build and maintain LLM-driven workflows within our ETL pipelines, including sensible checks for output quality, hallucination, and graceful failure.
Implement data quality and validation frameworks across our extraction and transformation layers to ensure integrity at scale.
Collaborate closely with the wider Data team and cross-functional stakeholders to support data-driven decision-making across the business.
Stay current with developments and best practices in data engineering and bring them into how we work.
Required Skills and Qualifications
Master's degree in Computer Science, Engineering, Data Science, or a related field.
3+ years of professional experience as a Data Engineer or in a closely related role.
Strong Python skills, including object-oriented programming and building production ETL/ELT pipelines. 3+ years of professional, hands-on experience is ideal.
Strong SQL skills, able to write and optimise advanced queries for transformation and analytics. 3+ years of professional, hands-on experience is ideal.
Hands-on experience with cloud data platforms. GCP (BigQuery, Cloud Storage, Cloud Run, Firestore, Dataform) is preferred, but equivalent experience on AWS or Azure is welcome. We care more about depth than the specific provider.
Experience working with web scraping libraries (Playwright, Scrapy, or similar).
Working knowledge of LLM APIs (OpenAI, Gemini, or similar) and how to integrate them into data pipelines.
Familiarity with Git, Linux, Docker, and CI/CD workflows (GitHub Actions or similar).
Experience with NoSQL datastores (Firestore or similar).
Strong problem-solving instincts and good written and verbal communication.
Experience with data testing frameworks (Pytest, Great Expectations, Dataplex).
Preferred Additional Skills
Hands-on experience with AI-assisted IDEs and LLM-powered coding tools is desired.
Experience with Terraform or other IaC tools.
Experience with data visualisation tools (Tableau, Power BI, Looker).
Familiarity with machine learning or data science concepts.
Certified GCP Data Engineer.
Experience working in a fast-paced, agile environment.
Technical Stack
You'll be working within (and contributing to) a stack that includes:
Languages & libraries: Python, SQL, YAML
GCP: BigQuery, Cloud Storage, Cloud Run Jobs/Functions, Cloud Build, Cloud Scheduler, Firestore, Dataform, Artifact Registry, Secret Manager, Dataflow, Compute Engine
DevOps & tooling: GitHub, GitHub Actions, Docker, Terraform, Linux, Pytest, Pydantic, Jira
Amro is an Equal Opportunity Employer
29/05/2026
Full time
About Amro Data Labs
Amro Data Labs is a specialist intelligence, AI and automation consultancy for the real estate investment and asset management sector. Our flagship client, Amro Partners, is a high-growth European real estate investment firm focused on the Living Sector.
Our team works at the intersection of data science, AI/ML, engineering, and automation to deliver institutional-grade decision infrastructure.
About the Role
We're looking for a fast-learner, early to mid-career Data Engineer to join our growing London team and help power our real estate market intelligence platform. Working alongside our Data team in our London office, you'll design and maintain the ETL pipelines, scrapers, and transformation workflows that capture millions of data points across the UK and Europe daily.
This is a hands-on engineering role: you'll be building pipelines, shipping production code, and shaping how we work with data, not just maintaining what's already there.
We operate a hybrid working model, with team members typically in our London office around 3 days a week. Exact arrangements may vary by team and manager. We're open to considering visa sponsorship for the right candidate.
Key Responsibilities
Design, build, and maintain efficient and reliable data pipelines using Python and GCP, supporting daily ingestion of rental and availability data across multiple geographies.
Develop and maintain Python-based web scrapers (Playwright, BS4).
Write and optimise SQL transformation workflows (Dataform, BigQuery) to turn raw scraper output into clean, analytics-ready datasets.
Build and maintain LLM-driven workflows within our ETL pipelines, including sensible checks for output quality, hallucination, and graceful failure.
Implement data quality and validation frameworks across our extraction and transformation layers to ensure integrity at scale.
Collaborate closely with the wider Data team and cross-functional stakeholders to support data-driven decision-making across the business.
Stay current with developments and best practices in data engineering and bring them into how we work.
Required Skills and Qualifications
Master's degree in Computer Science, Engineering, Data Science, or a related field.
3+ years of professional experience as a Data Engineer or in a closely related role.
Strong Python skills, including object-oriented programming and building production ETL/ELT pipelines. 3+ years of professional, hands-on experience is ideal.
Strong SQL skills, able to write and optimise advanced queries for transformation and analytics. 3+ years of professional, hands-on experience is ideal.
Hands-on experience with cloud data platforms. GCP (BigQuery, Cloud Storage, Cloud Run, Firestore, Dataform) is preferred, but equivalent experience on AWS or Azure is welcome. We care more about depth than the specific provider.
Experience working with web scraping libraries (Playwright, Scrapy, or similar).
Working knowledge of LLM APIs (OpenAI, Gemini, or similar) and how to integrate them into data pipelines.
Familiarity with Git, Linux, Docker, and CI/CD workflows (GitHub Actions or similar).
Experience with NoSQL datastores (Firestore or similar).
Strong problem-solving instincts and good written and verbal communication.
Experience with data testing frameworks (Pytest, Great Expectations, Dataplex).
Preferred Additional Skills
Hands-on experience with AI-assisted IDEs and LLM-powered coding tools is desired.
Experience with Terraform or other IaC tools.
Experience with data visualisation tools (Tableau, Power BI, Looker).
Familiarity with machine learning or data science concepts.
Certified GCP Data Engineer.
Experience working in a fast-paced, agile environment.
Technical Stack
You'll be working within (and contributing to) a stack that includes:
Languages & libraries: Python, SQL, YAML
GCP: BigQuery, Cloud Storage, Cloud Run Jobs/Functions, Cloud Build, Cloud Scheduler, Firestore, Dataform, Artifact Registry, Secret Manager, Dataflow, Compute Engine
DevOps & tooling: GitHub, GitHub Actions, Docker, Terraform, Linux, Pytest, Pydantic, Jira
Amro is an Equal Opportunity Employer
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
14/05/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Job Details Commercial Customer Account Manager - Colchester / Hybrid (office day Monday). Salary: £27,976 per annum. Hours: Monday - Friday, 37.5 hours per week. Responsibilities Handle incoming customer queries promptly and effectively, ensuring a high standard of service. Participate in regular outbound campaigns to improve billing accuracy by obtaining meter readings and arranging meter installations. Act as the primary point of contact for assigned customers and liaise closely with Sales Executives & Business Development Managers. Proactively manage business customer debt, addressing non payment issues in a timely manner. Support customers through the complaints process, ensuring a considerate and customer focused approach. Qualifications & Skills Proactive and well organised, with strong communication skills. Experience in account or customer management, preferably in a commercial environment. Ability to work independently, managing a portfolio of commercial customers and coordinating with internal teams. Comfortable working from home with occasional office days (colchester office - Monday). Commitment to diversity, inclusion and authentic collaboration. Benefits Structured bonus scheme and clear career progression opportunities. 25 days annual leave, plus public holidays. Private healthcare access, mental wellbeing support and 24/7 GP and counselling services. Generous pension contribution. Paid volunteering day and exclusive discounts from Utilita Arenas.
26/06/2026
Full time
Job Details Commercial Customer Account Manager - Colchester / Hybrid (office day Monday). Salary: £27,976 per annum. Hours: Monday - Friday, 37.5 hours per week. Responsibilities Handle incoming customer queries promptly and effectively, ensuring a high standard of service. Participate in regular outbound campaigns to improve billing accuracy by obtaining meter readings and arranging meter installations. Act as the primary point of contact for assigned customers and liaise closely with Sales Executives & Business Development Managers. Proactively manage business customer debt, addressing non payment issues in a timely manner. Support customers through the complaints process, ensuring a considerate and customer focused approach. Qualifications & Skills Proactive and well organised, with strong communication skills. Experience in account or customer management, preferably in a commercial environment. Ability to work independently, managing a portfolio of commercial customers and coordinating with internal teams. Comfortable working from home with occasional office days (colchester office - Monday). Commitment to diversity, inclusion and authentic collaboration. Benefits Structured bonus scheme and clear career progression opportunities. 25 days annual leave, plus public holidays. Private healthcare access, mental wellbeing support and 24/7 GP and counselling services. Generous pension contribution. Paid volunteering day and exclusive discounts from Utilita Arenas.
Delegated Authority TechnicianApplylocations: Colchester - Amphora Placetime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 22, 2026 (27 days left to apply)job requisition id: R# Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Delegated Authority Technician Role Purpose We're looking for a Delegated Authority Technician to join our fast-paced team supporting delegated underwriting operations. This hybrid role offers variety, collaboration, and the chance to grow your insurance expertise. You'll deliver accurate and efficient support across delegated authority processes. Your work will ensure compliance, maintain data integrity, and enable smooth operational delivery. This is an excellent opportunity to develop your skills in a dynamic environment while contributing to a key business area. Key Accountabilities Deliver risk, premium, and claims bordereaux that are accurate and meet agreed timescales and standards. Draft and present Delegated Authority agreements and endorsements for sign-off. Monitor gross written premium and notifiable limits, ensuring timely reporting. Calculate profit commission and provide information related to Treating Customers Fairly (TCF). Collate and analyse data for internal and external collaborators. Ensure compliance with Lloyd's Regulatory Standards and FCA principles. Maintain up-to-date knowledge of Market Bulletins and Lloyd's International Trading Advice. Use Lloyd's systems efficiently and adapt to new systems, procedures, and DA structures. Support the team and manager with day-to-day operations and project work. Liaise professionally with insurers and internal teams. Ensure all client records and communications are accurately documented and securely stored. Align with GDPR, the Bribery Act 2010, anti-money laundering regulations, and sanctions policies. Uphold Howden's standards, market best practises, and the CII Code of Ethics. Adhere to the firm's Treating Customers Fairly policy and segregation of duties guidelines. Skills & Experience Strong knowledge of the insurance market and Delegated Authorities, including experience preparing risk, premium, and claims bordereaux, agreements, and endorsements. Proficient in Excel, with confidence using lookups, formulas, pivot tables, and macros. Minimum of 2 years' experience in the insurance industry. Cert CII qualified or committed to achieving the qualification within 18 months of joining. Strong attention to detail and ability to manage high volumes of work efficiently. Highly organised with excellent time management and prioritisation skills. Able to work effectively under pressure and adhere to correct procedures at all times. Committed to continuous learning through eLearning and professional development. Proactive in identifying and improving inefficient processes. Demonstrates core values of Passion, Integrity, Expertise, and Deliver-motivated, trustworthy, eager to grow professionally, and a strong team contributor.# What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent
26/06/2026
Full time
Delegated Authority TechnicianApplylocations: Colchester - Amphora Placetime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 22, 2026 (27 days left to apply)job requisition id: R# Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Delegated Authority Technician Role Purpose We're looking for a Delegated Authority Technician to join our fast-paced team supporting delegated underwriting operations. This hybrid role offers variety, collaboration, and the chance to grow your insurance expertise. You'll deliver accurate and efficient support across delegated authority processes. Your work will ensure compliance, maintain data integrity, and enable smooth operational delivery. This is an excellent opportunity to develop your skills in a dynamic environment while contributing to a key business area. Key Accountabilities Deliver risk, premium, and claims bordereaux that are accurate and meet agreed timescales and standards. Draft and present Delegated Authority agreements and endorsements for sign-off. Monitor gross written premium and notifiable limits, ensuring timely reporting. Calculate profit commission and provide information related to Treating Customers Fairly (TCF). Collate and analyse data for internal and external collaborators. Ensure compliance with Lloyd's Regulatory Standards and FCA principles. Maintain up-to-date knowledge of Market Bulletins and Lloyd's International Trading Advice. Use Lloyd's systems efficiently and adapt to new systems, procedures, and DA structures. Support the team and manager with day-to-day operations and project work. Liaise professionally with insurers and internal teams. Ensure all client records and communications are accurately documented and securely stored. Align with GDPR, the Bribery Act 2010, anti-money laundering regulations, and sanctions policies. Uphold Howden's standards, market best practises, and the CII Code of Ethics. Adhere to the firm's Treating Customers Fairly policy and segregation of duties guidelines. Skills & Experience Strong knowledge of the insurance market and Delegated Authorities, including experience preparing risk, premium, and claims bordereaux, agreements, and endorsements. Proficient in Excel, with confidence using lookups, formulas, pivot tables, and macros. Minimum of 2 years' experience in the insurance industry. Cert CII qualified or committed to achieving the qualification within 18 months of joining. Strong attention to detail and ability to manage high volumes of work efficiently. Highly organised with excellent time management and prioritisation skills. Able to work effectively under pressure and adhere to correct procedures at all times. Committed to continuous learning through eLearning and professional development. Proactive in identifying and improving inefficient processes. Demonstrates core values of Passion, Integrity, Expertise, and Deliver-motivated, trustworthy, eager to grow professionally, and a strong team contributor.# What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent
Allica Bank Limited
Milton Keynes, Buckinghamshire
About Allica Bank Allica is the UK's fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Our Engineering team is part of the wider organisation and is responsible for building products and technology solutions that create value across the business. We work closely with Product Managers and Designers to identify opportunities, solve customer and business challenges, and deliver high-quality products and experiences. Through collaboration, experimentation, and continuous improvement, we build solutions that support teams across the organisation and help drive meaningful outcomes. We're looking for exceptional graduates who are excited by the opportunity to learn, contribute, and help build the next generation of products and capabilities. Role Description As a Graduate AI Engineer, you'll join a team building and deploying AI solutions in our Autonomous Lending Tribe. This role is ideal for someone who has recently graduated from a leading university and is excited about applying Generative AI, Machine Learning, and modern software engineering practices to solve real business problems. You may not have extensive industry experience yet, but you have demonstrated your capabilities through academic projects, internships, hackathons, research, open source contributions, or personal projects. As a Graduate AI Engineer, you'll work closely with experienced engineers, product managers, and business stakeholders to design, build, and deploy AI solutions that create meaningful impact. You'll have the opportunity to work across the full lifecycle-from experimentation and prototyping through to production deployment and monitoring. Principal Accountabilities AI Application Development Build AI powered applications using Large Language Models (LLMs) and modern AI frameworks. Develop Retrieval Augmented Generation (RAG) solutions using vector databases, embeddings, and document retrieval techniques. Experiment with prompt engineering, agent workflows, and emerging AI capabilities. Build backend services and APIs that power AI applications. Contribute to frontend applications using React.js or similar technologies. Write clean, maintainable, and well tested code. Product Development Work closely with product and engineering teams to understand customer problems and develop AI driven solutions. Rapidly prototype ideas and iterate based on feedback and real world usage. Contribute to the end to end delivery of AI features from concept through deployment. Learning & Innovation Stay current with developments in Generative AI, Machine Learning, and software engineering. Evaluate new tools, frameworks, and approaches that could improve our products and engineering practices. Participate in technical discussions and contribute ideas across the team. Personal Attributes & Experience Curiosity and a genuine passion for technology and AI. A builder mindset with a desire to create products that people use. Ownership and accountability. Strong problem solving ability and analytical thinking. A willingness to learn quickly and embrace feedback. Excellent communication and collaboration skills. Comfort working in fast moving and evolving environments. Skills & Experience Bachelor's or Master's degree in computer science, Artificial Intelligence, Machine Learning, Software Engineering, Mathematics, or a related field from a reputable university. Strong understanding of Machine Learning fundamentals and the AI development lifecycle. Experience building AI, Machine Learning, or Generative AI projects through academic work, internships, hackathons, research, open source contributions or personal projects. Strong programming skills in Python. Understanding of Large Language Models (LLMs), prompt engineering, and Generative AI concepts. Familiarity with Retrieval Augmented Generation (RAG), embeddings, and vector databases. Understanding of software engineering fundamentals, including testing, Git, and version control. Excellent problem solving, communication, and analytical skills. Nice to Have Experience with Lang Chain, Lang Graph, Llama Index, or similar frameworks. Experience using OpenAI, Anthropic, Gemini, or open source LLMs. Experience building web applications using React.js, Next.js, or TypeScript. Experience developing backend services using Python, Java, or Kotlin. Exposure to cloud platforms such as AWS, Azure, or Google Cloud. Experience building and deploying an end to end AI solution for a real world business use case. Open source contributions, technical blogs, hackathon achievements, research publications, or notable side projects. Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity & Paternity leave Don't tick every box? Don't worry if you don't have all the skills or requirements listed in the job description. If you think you'll be a good fit, we'd still love to hear from you! Flexible working We know the '9 to 5' isn't right for everyone. That's why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We're a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.
26/06/2026
Full time
About Allica Bank Allica is the UK's fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Our Engineering team is part of the wider organisation and is responsible for building products and technology solutions that create value across the business. We work closely with Product Managers and Designers to identify opportunities, solve customer and business challenges, and deliver high-quality products and experiences. Through collaboration, experimentation, and continuous improvement, we build solutions that support teams across the organisation and help drive meaningful outcomes. We're looking for exceptional graduates who are excited by the opportunity to learn, contribute, and help build the next generation of products and capabilities. Role Description As a Graduate AI Engineer, you'll join a team building and deploying AI solutions in our Autonomous Lending Tribe. This role is ideal for someone who has recently graduated from a leading university and is excited about applying Generative AI, Machine Learning, and modern software engineering practices to solve real business problems. You may not have extensive industry experience yet, but you have demonstrated your capabilities through academic projects, internships, hackathons, research, open source contributions, or personal projects. As a Graduate AI Engineer, you'll work closely with experienced engineers, product managers, and business stakeholders to design, build, and deploy AI solutions that create meaningful impact. You'll have the opportunity to work across the full lifecycle-from experimentation and prototyping through to production deployment and monitoring. Principal Accountabilities AI Application Development Build AI powered applications using Large Language Models (LLMs) and modern AI frameworks. Develop Retrieval Augmented Generation (RAG) solutions using vector databases, embeddings, and document retrieval techniques. Experiment with prompt engineering, agent workflows, and emerging AI capabilities. Build backend services and APIs that power AI applications. Contribute to frontend applications using React.js or similar technologies. Write clean, maintainable, and well tested code. Product Development Work closely with product and engineering teams to understand customer problems and develop AI driven solutions. Rapidly prototype ideas and iterate based on feedback and real world usage. Contribute to the end to end delivery of AI features from concept through deployment. Learning & Innovation Stay current with developments in Generative AI, Machine Learning, and software engineering. Evaluate new tools, frameworks, and approaches that could improve our products and engineering practices. Participate in technical discussions and contribute ideas across the team. Personal Attributes & Experience Curiosity and a genuine passion for technology and AI. A builder mindset with a desire to create products that people use. Ownership and accountability. Strong problem solving ability and analytical thinking. A willingness to learn quickly and embrace feedback. Excellent communication and collaboration skills. Comfort working in fast moving and evolving environments. Skills & Experience Bachelor's or Master's degree in computer science, Artificial Intelligence, Machine Learning, Software Engineering, Mathematics, or a related field from a reputable university. Strong understanding of Machine Learning fundamentals and the AI development lifecycle. Experience building AI, Machine Learning, or Generative AI projects through academic work, internships, hackathons, research, open source contributions or personal projects. Strong programming skills in Python. Understanding of Large Language Models (LLMs), prompt engineering, and Generative AI concepts. Familiarity with Retrieval Augmented Generation (RAG), embeddings, and vector databases. Understanding of software engineering fundamentals, including testing, Git, and version control. Excellent problem solving, communication, and analytical skills. Nice to Have Experience with Lang Chain, Lang Graph, Llama Index, or similar frameworks. Experience using OpenAI, Anthropic, Gemini, or open source LLMs. Experience building web applications using React.js, Next.js, or TypeScript. Experience developing backend services using Python, Java, or Kotlin. Exposure to cloud platforms such as AWS, Azure, or Google Cloud. Experience building and deploying an end to end AI solution for a real world business use case. Open source contributions, technical blogs, hackathon achievements, research publications, or notable side projects. Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity & Paternity leave Don't tick every box? Don't worry if you don't have all the skills or requirements listed in the job description. If you think you'll be a good fit, we'd still love to hear from you! Flexible working We know the '9 to 5' isn't right for everyone. That's why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We're a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.
Huawei Technologies Research and Development (UK) Ltd
Cambridge, Cambridgeshire
About Huawei Research and Development UK Limited Founded in 1987, Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. We have 207,000 employees and operate in over 170 countries and regions, serving more than three billion people around the world. Our vision and mission is to bring digital to every person, home and organization for a fully connected, intelligent world. To this end, we will drive ubiquitous connectivity and promote equal access to networks; bring cloud and artificial intelligence to all four corners of the earth to provide superior computing power where you need it, when you need it; build digital platforms to help all industries and organizations become more agile, efficient, and dynamic; redefine user experience with AI, making it more personalized for people in all aspects of their life, whether they're at home, in the office, or on the go. This spirit of innovation has led Huawei to work in close partnership with leading academic institutions in the UK to develop and refine the latest technologies. With a shared commitment to innovation and progress, both parties have worked together to achieve common goals and establish a strong partnership. The partnership between UK and Huawei help to develop the technologies of the future that will transform the way we all communicate, work and live. For the past 30 years we have maintained an unwavering focus, rejecting shortcuts and easy opportunities that don't align with our core business. With a practical approach to everything we do, we concentrate our efforts and invest patiently to drive technological breakthroughs. This strategic focus is a reflection of our core values: staying customer-centric, inspiring dedication, persevering, Growing by reflection Huawei Research and Development UK Limited Overview Huawei's vision is a fully connected, intelligent world. To achieve this, we work to inspire passion for basic research around the world. Our combined passion drives development across the global innovation value chain. Huawei has the largest Research and Development organization in the world with 96,000+ employees in research centers around the globe. In the UK, we already have design centers in Cambridge, London, Edinburgh and Ipswich. We continue to explore and define new research directions and new services. We have expanded our collaborations with academic researchers; researched new network architectures, integration of communications and key enabling technologies; and developed the fundamental theories of these technologies. We invite you to join us on this exciting journey and drive your career forward. Job Summary We are seeking a motivated and detail-oriented Research Assistant to join our Computing team. This role combines hands on technical and research support with project coordination responsibilities, supporting the successful delivery of research and development activities within Huawei's ICT and system research programmes. The Research Assistant will work closely with researchers, engineers, and Project Managers to support experimentation, tooling, system validation, and project execution. The role involves working in Linux based environments, supporting development and build workflows, maintaining technical and research documentation, tracking project progress, and facilitating effective communication across technical teams and stakeholders. The ideal candidate has a strong technical foundation, good organizational skills, and a proactive mindset. They are comfortable working across both technical and coordination tasks, take ownership of their work, and contribute positively to a fast paced research environment. Key Responsibilities Support research and development activities in Linux based environments, including command line usage, basic system administration, and troubleshooting. Assist with research experiments, prototype systems, and performance evaluations related to ICT and computing systems. Write and maintain automation scripts (Bash, Python, or similar) to support experimentation, data processing, and development workflows. Support the use of version control and build systems (e.g. Git, Make, CMake), including branching, merging, resolving conflicts, and assisting with build or tooling issues. Collect, analyse, and summarise experimental data, logs, and system metrics to support research analysis and reporting. Assist in investigating new system architectures, tools, or optimisation techniques under the guidance of senior researchers. Support Project Managers in planning, scheduling, and monitoring research and development activities. Track project milestones, deliverables, dependencies, and risks, and assist in maintaining project plans and risk registers. Prepare and maintain technical and project documentation, including research proposals, schedules, status reports, and meeting records. Coordinate communication between internal technical teams and external partners or stakeholders. Organise and support project and research meetings, including agenda preparation and follow up on action items. Provide coordination and logistical support to ensure smooth execution of research projects. This job description is only an outline of the tasks, responsibilities and outcomes required of the role. The jobholder will carry out any other duties as may be reasonably required by his/her line manager. The job description and personal specification may be reviewed on an ongoing basis in accordance with the changing needs of Huawei Research and Development UK Limited. Qualifications and skills Education Master's degree in Information Technology, Computer Science, Engineering, or related field. Background involving research projects, dissertations, or thesis work is highly desirable. Experience 1-3 years of experience in a research support, project coordination, systems engineering, or technical support role. Experience supporting ICT, computing systems, or software development projects is preferred. Technical Skills Solid experience working in Linux environments, including command-line usage, basic system administration, and troubleshooting. Ability to write and maintain automation scripts (Bash, Python or similar) to support automation, data processing, and development workflows. Practical knowledge of Git and build systems (e.g. Make, CMake), including branching, merging, resolving conflicts, and assisting with build or tooling issues. Strong problem-solving and debugging skills, using logs, documentation, and analytical thinking to identify root causes. Good understanding of ICT systems, with awareness of software and hardware interactions. Plus skills Understanding of CPU architecture and micro-architecture concepts, including branch prediction, prefetching, and cache hierarchies. Proficiency in C/C++, with a solid understanding of Assembly Language. Experience related to compiler technologies, binary analysis, or performance tuning.
26/06/2026
Full time
About Huawei Research and Development UK Limited Founded in 1987, Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. We have 207,000 employees and operate in over 170 countries and regions, serving more than three billion people around the world. Our vision and mission is to bring digital to every person, home and organization for a fully connected, intelligent world. To this end, we will drive ubiquitous connectivity and promote equal access to networks; bring cloud and artificial intelligence to all four corners of the earth to provide superior computing power where you need it, when you need it; build digital platforms to help all industries and organizations become more agile, efficient, and dynamic; redefine user experience with AI, making it more personalized for people in all aspects of their life, whether they're at home, in the office, or on the go. This spirit of innovation has led Huawei to work in close partnership with leading academic institutions in the UK to develop and refine the latest technologies. With a shared commitment to innovation and progress, both parties have worked together to achieve common goals and establish a strong partnership. The partnership between UK and Huawei help to develop the technologies of the future that will transform the way we all communicate, work and live. For the past 30 years we have maintained an unwavering focus, rejecting shortcuts and easy opportunities that don't align with our core business. With a practical approach to everything we do, we concentrate our efforts and invest patiently to drive technological breakthroughs. This strategic focus is a reflection of our core values: staying customer-centric, inspiring dedication, persevering, Growing by reflection Huawei Research and Development UK Limited Overview Huawei's vision is a fully connected, intelligent world. To achieve this, we work to inspire passion for basic research around the world. Our combined passion drives development across the global innovation value chain. Huawei has the largest Research and Development organization in the world with 96,000+ employees in research centers around the globe. In the UK, we already have design centers in Cambridge, London, Edinburgh and Ipswich. We continue to explore and define new research directions and new services. We have expanded our collaborations with academic researchers; researched new network architectures, integration of communications and key enabling technologies; and developed the fundamental theories of these technologies. We invite you to join us on this exciting journey and drive your career forward. Job Summary We are seeking a motivated and detail-oriented Research Assistant to join our Computing team. This role combines hands on technical and research support with project coordination responsibilities, supporting the successful delivery of research and development activities within Huawei's ICT and system research programmes. The Research Assistant will work closely with researchers, engineers, and Project Managers to support experimentation, tooling, system validation, and project execution. The role involves working in Linux based environments, supporting development and build workflows, maintaining technical and research documentation, tracking project progress, and facilitating effective communication across technical teams and stakeholders. The ideal candidate has a strong technical foundation, good organizational skills, and a proactive mindset. They are comfortable working across both technical and coordination tasks, take ownership of their work, and contribute positively to a fast paced research environment. Key Responsibilities Support research and development activities in Linux based environments, including command line usage, basic system administration, and troubleshooting. Assist with research experiments, prototype systems, and performance evaluations related to ICT and computing systems. Write and maintain automation scripts (Bash, Python, or similar) to support experimentation, data processing, and development workflows. Support the use of version control and build systems (e.g. Git, Make, CMake), including branching, merging, resolving conflicts, and assisting with build or tooling issues. Collect, analyse, and summarise experimental data, logs, and system metrics to support research analysis and reporting. Assist in investigating new system architectures, tools, or optimisation techniques under the guidance of senior researchers. Support Project Managers in planning, scheduling, and monitoring research and development activities. Track project milestones, deliverables, dependencies, and risks, and assist in maintaining project plans and risk registers. Prepare and maintain technical and project documentation, including research proposals, schedules, status reports, and meeting records. Coordinate communication between internal technical teams and external partners or stakeholders. Organise and support project and research meetings, including agenda preparation and follow up on action items. Provide coordination and logistical support to ensure smooth execution of research projects. This job description is only an outline of the tasks, responsibilities and outcomes required of the role. The jobholder will carry out any other duties as may be reasonably required by his/her line manager. The job description and personal specification may be reviewed on an ongoing basis in accordance with the changing needs of Huawei Research and Development UK Limited. Qualifications and skills Education Master's degree in Information Technology, Computer Science, Engineering, or related field. Background involving research projects, dissertations, or thesis work is highly desirable. Experience 1-3 years of experience in a research support, project coordination, systems engineering, or technical support role. Experience supporting ICT, computing systems, or software development projects is preferred. Technical Skills Solid experience working in Linux environments, including command-line usage, basic system administration, and troubleshooting. Ability to write and maintain automation scripts (Bash, Python or similar) to support automation, data processing, and development workflows. Practical knowledge of Git and build systems (e.g. Make, CMake), including branching, merging, resolving conflicts, and assisting with build or tooling issues. Strong problem-solving and debugging skills, using logs, documentation, and analytical thinking to identify root causes. Good understanding of ICT systems, with awareness of software and hardware interactions. Plus skills Understanding of CPU architecture and micro-architecture concepts, including branch prediction, prefetching, and cache hierarchies. Proficiency in C/C++, with a solid understanding of Assembly Language. Experience related to compiler technologies, binary analysis, or performance tuning.
Job title: IT Support Engineer (Onsite / Site-based) Location: Customer site located in Central London Hours: Monday to Friday, 37.5 hours per week, rotating shifts between 8am and 6pm (usually 9am to 5:30pm) Salary: £35,000 - £40,000 P/A + benefits Focus of the role Customer Service, building on client relations and providing quality technical support. Being the 'Primary Technical Contact' for some clients, providing support to the end users. Working with the Field Services Manager in maintaining clients' IT infrastructure whilst performing regular checks and audits. Also, a point of escalation for Service Desk Engineers. Responsibilities Regular client site visits to support any technical related issues. 3rd Party technical point of contact for raising cases and escalations. Interact with clients daily over the phone and face to face, log tickets on their behalf gathering as much technical information as possible. Support and troubleshoot end user requests and incidents ensuring tickets are escalated within quickly and efficiently to minimize client service impact. Proactively support clients' local and offsite backups. Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security. Administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review. Remote access solution implementation and support: VPN, Terminal Services, and Citrix. Responsible for completing and documenting regular client site reviews and operational checks. Communication with customers and Account Manager as required, keeping them informed of incident progress, notifying them of impending changes or agreed outages. Person, Skills & Experience Experience in implementing and supporting solutions in a small to mid-size business environment using the following technologies: Essentials Microsoft Cloud Technologies (O365, Azure, Teams, SharePoint, etc.) Microsoft OS and Applications (Windows 10, 11, Office 365) Microsoft Server (2016, 2019, Exchange) Active Directory Administration Backup, Disaster Recover and Business Continuity Solutions (Azure, Veeam, Zerto). Wireless Access Solutions (Cisco Meraki, Sonicpoints) Nice to Have Mac OS Virtualization (VMWare, Hyper V, Citrix) Cabling infrastructure (patching, rack installations, etc.) Implementing customer specific applications while dealing with 3rd party software companies. Firewalls and network security (preferably SonicWALL, FortiGate or Cisco) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: Professional IT certifications (such as Mac OS, Microsoft Associate, Expert or Speciality) Good interpersonal skills (such as telephony, communication, active listening and customer-care) Strong diagnosis skills of technical issues. Ability to multi-task and adapt to changes quickly. Service awareness of all organization's key IT services where support is required. Good understanding of support tools, techniques, and how technology is used to provide IT services. Strong typing skills to ensure quick and accurate entry of service request details. Self motivated with the ability to work in a fast moving environment Strong organisational skills Good customer service skills Attention to detail Benefits The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. Competitive salary with the ability to progress. 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! Company pension scheme. 2 paid leave days per year to volunteer and support your local community - if it matters to you it matters to us. Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more Life assurance Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Balancing work, life, and fitness can be challenging, so we offer a free on site gym at our Manchester and Leeds locations to make it easier to stay active. Long service recognition to celebrate all the milestones Beer (or soft drinks), Pizza at the end of month, dress down every day, social events such as Summer BBQ, Christmas party and lots more!
26/06/2026
Full time
Job title: IT Support Engineer (Onsite / Site-based) Location: Customer site located in Central London Hours: Monday to Friday, 37.5 hours per week, rotating shifts between 8am and 6pm (usually 9am to 5:30pm) Salary: £35,000 - £40,000 P/A + benefits Focus of the role Customer Service, building on client relations and providing quality technical support. Being the 'Primary Technical Contact' for some clients, providing support to the end users. Working with the Field Services Manager in maintaining clients' IT infrastructure whilst performing regular checks and audits. Also, a point of escalation for Service Desk Engineers. Responsibilities Regular client site visits to support any technical related issues. 3rd Party technical point of contact for raising cases and escalations. Interact with clients daily over the phone and face to face, log tickets on their behalf gathering as much technical information as possible. Support and troubleshoot end user requests and incidents ensuring tickets are escalated within quickly and efficiently to minimize client service impact. Proactively support clients' local and offsite backups. Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security. Administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review. Remote access solution implementation and support: VPN, Terminal Services, and Citrix. Responsible for completing and documenting regular client site reviews and operational checks. Communication with customers and Account Manager as required, keeping them informed of incident progress, notifying them of impending changes or agreed outages. Person, Skills & Experience Experience in implementing and supporting solutions in a small to mid-size business environment using the following technologies: Essentials Microsoft Cloud Technologies (O365, Azure, Teams, SharePoint, etc.) Microsoft OS and Applications (Windows 10, 11, Office 365) Microsoft Server (2016, 2019, Exchange) Active Directory Administration Backup, Disaster Recover and Business Continuity Solutions (Azure, Veeam, Zerto). Wireless Access Solutions (Cisco Meraki, Sonicpoints) Nice to Have Mac OS Virtualization (VMWare, Hyper V, Citrix) Cabling infrastructure (patching, rack installations, etc.) Implementing customer specific applications while dealing with 3rd party software companies. Firewalls and network security (preferably SonicWALL, FortiGate or Cisco) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: Professional IT certifications (such as Mac OS, Microsoft Associate, Expert or Speciality) Good interpersonal skills (such as telephony, communication, active listening and customer-care) Strong diagnosis skills of technical issues. Ability to multi-task and adapt to changes quickly. Service awareness of all organization's key IT services where support is required. Good understanding of support tools, techniques, and how technology is used to provide IT services. Strong typing skills to ensure quick and accurate entry of service request details. Self motivated with the ability to work in a fast moving environment Strong organisational skills Good customer service skills Attention to detail Benefits The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. Competitive salary with the ability to progress. 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! Company pension scheme. 2 paid leave days per year to volunteer and support your local community - if it matters to you it matters to us. Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more Life assurance Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Balancing work, life, and fitness can be challenging, so we offer a free on site gym at our Manchester and Leeds locations to make it easier to stay active. Long service recognition to celebrate all the milestones Beer (or soft drinks), Pizza at the end of month, dress down every day, social events such as Summer BBQ, Christmas party and lots more!
Company Waters Technologies UK is a dynamic and innovative software development company dedicated to delivering high-quality digital solutions to businesses across various industries. We specialize in custom software development, web application design, IT consulting, and long-term technology project delivery. With a strong and growing client base, Waters Technologies UK has established a reputation for reliability, technical excellence, and customer focused service. Our team works closely with clients to understand their business objectives and develop tailored software solutions that improve efficiency, productivity, and business performance. We have successfully delivered multiple software projects and ongoing IT services for clients in the United Kingdom and internationally. Our proven track record demonstrates our ability to manage projects of varying complexity while maintaining high standards of quality, security, and compliance. We believe in building long term relationships with our clients by providing dependable support, continuous innovation, and scalable technology solutions that grow alongside their businesses. Our commitment to excellence and client satisfaction has enabled us to secure repeat business and long term service agreements with several valued clients. Role The UI/UX Developer Intern will work closely with our software development and design teams on live client projects. The intern will gain practical industry experience in user interface design, user experience research, and front end development while contributing to the delivery of high quality digital solutions. Responsibilities Assist in designing user friendly interfaces for web and software applications. Create wireframes, mock ups, prototypes, and user flow diagrams. Conduct user research and usability testing to identify areas for improvement. Collaborate with developers and project managers to implement design requirements. Develop responsive user interface components using modern web technologies. Participate in design review meetings and project planning sessions. Support the creation and maintenance of design systems and style guides. Analyze user feedback and recommend enhancements to improve user experience. Assist in testing and quality assurance activities to ensure optimal usability and performance. Qualifications Computer Sciences, Design, Software Development and Programming background. Knowledge of HTML. Proficiency in CSS (Required). Software Engineering (Required). Prototype skills. Creativity (Required). Communication (Required). Bachelor's degree (Required). Any nationality is acceptable. Application Process Application process usually takes 7 days Step 1: Interview with the CEO. Step 2: AIESEC pre screening. Step 3: Selection. Logistics Computer will be provided. AIESEC will be providing leadership training during your experience. International exposure - experience working in new cultures and industries. Programs can help you live the leadership values: (Activating Leadership, Acting Sustainably, Striving for Excellence, Living Diversity, Enjoying Participation and Demonstrating Integrity). Receive AIESEC support for selection (assistance with your application to opportunities and selection process). Depending on the opportunity, you will receive either a salary to cover your costs or be provided with accommodation for the duration of your experience abroad.
26/06/2026
Full time
Company Waters Technologies UK is a dynamic and innovative software development company dedicated to delivering high-quality digital solutions to businesses across various industries. We specialize in custom software development, web application design, IT consulting, and long-term technology project delivery. With a strong and growing client base, Waters Technologies UK has established a reputation for reliability, technical excellence, and customer focused service. Our team works closely with clients to understand their business objectives and develop tailored software solutions that improve efficiency, productivity, and business performance. We have successfully delivered multiple software projects and ongoing IT services for clients in the United Kingdom and internationally. Our proven track record demonstrates our ability to manage projects of varying complexity while maintaining high standards of quality, security, and compliance. We believe in building long term relationships with our clients by providing dependable support, continuous innovation, and scalable technology solutions that grow alongside their businesses. Our commitment to excellence and client satisfaction has enabled us to secure repeat business and long term service agreements with several valued clients. Role The UI/UX Developer Intern will work closely with our software development and design teams on live client projects. The intern will gain practical industry experience in user interface design, user experience research, and front end development while contributing to the delivery of high quality digital solutions. Responsibilities Assist in designing user friendly interfaces for web and software applications. Create wireframes, mock ups, prototypes, and user flow diagrams. Conduct user research and usability testing to identify areas for improvement. Collaborate with developers and project managers to implement design requirements. Develop responsive user interface components using modern web technologies. Participate in design review meetings and project planning sessions. Support the creation and maintenance of design systems and style guides. Analyze user feedback and recommend enhancements to improve user experience. Assist in testing and quality assurance activities to ensure optimal usability and performance. Qualifications Computer Sciences, Design, Software Development and Programming background. Knowledge of HTML. Proficiency in CSS (Required). Software Engineering (Required). Prototype skills. Creativity (Required). Communication (Required). Bachelor's degree (Required). Any nationality is acceptable. Application Process Application process usually takes 7 days Step 1: Interview with the CEO. Step 2: AIESEC pre screening. Step 3: Selection. Logistics Computer will be provided. AIESEC will be providing leadership training during your experience. International exposure - experience working in new cultures and industries. Programs can help you live the leadership values: (Activating Leadership, Acting Sustainably, Striving for Excellence, Living Diversity, Enjoying Participation and Demonstrating Integrity). Receive AIESEC support for selection (assistance with your application to opportunities and selection process). Depending on the opportunity, you will receive either a salary to cover your costs or be provided with accommodation for the duration of your experience abroad.
Apply now Job no: 566060 Work type: Full time Site: Redditch Categories: Marketing, Digital Location: Worcestershire Salary: Up to £29,500 Business Area: Halfords Support Centre About us Halfords is on a journey - building the future of motoring and cycling and looking for people who want to help shape what comes next. We're a place for co creators: people who want to make a real impact, take ownership and be part of something that's still evolving. As the UK's leading retailer of motoring and cycling products, we're supported by one of the country's largest independent vehicle servicing, maintenance and repair networks through Halfords Autocentres. This breadth gives us a strong, stable foundation - and the freedom to keep innovating and growing. That means real variety for our colleagues, along with the opportunity to learn, stretch and develop as the business moves forward. Whatever your role, you'll be part of a team focused on delivering exceptional service - using your expertise to solve problems, guide customers and help keep the nation moving with confidence. About the role We're looking for a highly organised, detail obsessed Digital Asset Executive to take full ownership of our visual content ecosystem. You will be the guardian of our digital asset management (DAM) system- the person who ensures every video, photo, and creative file is expertly managed, easy to find, and always aligned with brand and business needs. We need someone who can transform the way assets flow across the organisation. You'll empower creative, brand, and marketing teams to work faster and smarter by making sure the right assets are available at the right time, supported by strong governance, smart taxonomy, and airtight usage rights management. Key responsibilities Own and manage the organisation's DAM platform, ensuring it's structured, scalable, and intuitive Build and maintain a robust taxonomy, tagging system, and metadata standards to maximise discoverability Ingest, catalogue, and organise all incoming video, photography, and creative assets Oversee version control, archiving and long term storage best practice Maintain accurate records of licensing, usage rights and permissions Ensure all assets comply with legal, regulatory, and brand guidelines Establish and enforce governance policies to protect the integrity of the asset library Support pre and post production workflows with clear, consistent asset handovers Collaborate with editors, photographers and videographers to uphold naming conventions and file standards Coordinate with agencies and freelancers to ensure seamless asset delivery Monitor asset usage and provide insights into performance and engagement Identify content gaps and opportunities based on user behaviour and campaign needs Design and optimise workflows for asset ingestion, approval and distribution Spot inefficiencies and introduce improvements that save time and reduce duplication Train and support teams on best practice use of the DAM system About you Proven experience in Digital Asset Management, content operations, or library/information management Strong understanding of DAM systems, metadata, tagging and taxonomy Exceptional organisational skills and a meticulous eye for detail Comfortable working with multimedia formats including video, photography and design files Confident managing multiple stakeholders in a fast paced environment Experience in a creative, brand or studio setting Familiarity with platforms such as Bynder, Brandfolder, Adobe Experience Manager, or similar Solid understanding of intellectual property, licensing and usage rights Knowledge of content production and post production workflows A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave. Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations. We offer hybrid working in our Support Centre, you will be based at our Support Centre 3 days a week with an optional 2 days working from home. You will have access to a wealth of employee discounts across the Halfords suite of products and services. Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. At Halfords, we operate a hybrid working policy with 3 days on site at our Support Centre in Redditch.
26/06/2026
Full time
Apply now Job no: 566060 Work type: Full time Site: Redditch Categories: Marketing, Digital Location: Worcestershire Salary: Up to £29,500 Business Area: Halfords Support Centre About us Halfords is on a journey - building the future of motoring and cycling and looking for people who want to help shape what comes next. We're a place for co creators: people who want to make a real impact, take ownership and be part of something that's still evolving. As the UK's leading retailer of motoring and cycling products, we're supported by one of the country's largest independent vehicle servicing, maintenance and repair networks through Halfords Autocentres. This breadth gives us a strong, stable foundation - and the freedom to keep innovating and growing. That means real variety for our colleagues, along with the opportunity to learn, stretch and develop as the business moves forward. Whatever your role, you'll be part of a team focused on delivering exceptional service - using your expertise to solve problems, guide customers and help keep the nation moving with confidence. About the role We're looking for a highly organised, detail obsessed Digital Asset Executive to take full ownership of our visual content ecosystem. You will be the guardian of our digital asset management (DAM) system- the person who ensures every video, photo, and creative file is expertly managed, easy to find, and always aligned with brand and business needs. We need someone who can transform the way assets flow across the organisation. You'll empower creative, brand, and marketing teams to work faster and smarter by making sure the right assets are available at the right time, supported by strong governance, smart taxonomy, and airtight usage rights management. Key responsibilities Own and manage the organisation's DAM platform, ensuring it's structured, scalable, and intuitive Build and maintain a robust taxonomy, tagging system, and metadata standards to maximise discoverability Ingest, catalogue, and organise all incoming video, photography, and creative assets Oversee version control, archiving and long term storage best practice Maintain accurate records of licensing, usage rights and permissions Ensure all assets comply with legal, regulatory, and brand guidelines Establish and enforce governance policies to protect the integrity of the asset library Support pre and post production workflows with clear, consistent asset handovers Collaborate with editors, photographers and videographers to uphold naming conventions and file standards Coordinate with agencies and freelancers to ensure seamless asset delivery Monitor asset usage and provide insights into performance and engagement Identify content gaps and opportunities based on user behaviour and campaign needs Design and optimise workflows for asset ingestion, approval and distribution Spot inefficiencies and introduce improvements that save time and reduce duplication Train and support teams on best practice use of the DAM system About you Proven experience in Digital Asset Management, content operations, or library/information management Strong understanding of DAM systems, metadata, tagging and taxonomy Exceptional organisational skills and a meticulous eye for detail Comfortable working with multimedia formats including video, photography and design files Confident managing multiple stakeholders in a fast paced environment Experience in a creative, brand or studio setting Familiarity with platforms such as Bynder, Brandfolder, Adobe Experience Manager, or similar Solid understanding of intellectual property, licensing and usage rights Knowledge of content production and post production workflows A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave. Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations. We offer hybrid working in our Support Centre, you will be based at our Support Centre 3 days a week with an optional 2 days working from home. You will have access to a wealth of employee discounts across the Halfords suite of products and services. Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. At Halfords, we operate a hybrid working policy with 3 days on site at our Support Centre in Redditch.
Activities Manager at Pinkston Watersports Role: Activities Manager Full Time: 37.5 hours per week, flexible across 7 days. Location: Glasgow G4 9XP, site based. No homeworking required. Annual Leave: 28 days annual leave, plus progressive leave policy. About Pinkston Watersports Glasgow Watersports operates Pinkston Watersports in Port Dundas, a unique self sustaining charity and urban community sports hub located close to the city centre. Pinkston is home to Scotland's only artificial white water course alongside a large clean water canal basin and was a legacy project of the Commonwealth Games 2014. We deliver a diverse and dynamic programme of activity: from public sessions and school engagement to community programmes, paddlesport development, and national level training for rescue services. We are open year round and are driven by a clear purpose to build stronger communities through activity, opportunity, and connection. Our delivery is structured across four key business areas: School and community programmes, public weekend activity delivery, venue hire for kayak clubs and rescue services, and secure storage hire. We are looking for an exceptional Activities Manager to provide visible, hands on leadership; someone who will inspire, lead, develop and support our instructional team, delivering our high quality, safe, and successful activity programme. Role Purpose The Activities Manager is responsible for the planning, development, and delivery of activity programmes at Pinkston, ensuring they are safe, engaging, inclusive, and commercially effective. You will lead and develop the instructional team, oversee programme planning across the year, and ensure that everything we deliver reflects our values and commitment to excellence. You will play a key role in balancing community impact with financial sustainability, while maintaining the highest standards of safety and customer experience. We welcome applications from motivated, proactive individuals who take pride in the detail, can work independently, and are enthusiastic about contributing to a small, dynamic and collaborative team with the shared purpose of building stronger communities. Job Description Key Responsibilities Support, develop and deliver a fantastic customer experience Oversee the management, maintenance, and safe use of all equipment and facilities Lead, inspire, and support the instructional team, setting high standards through visible, hands on leadership Collaborate with the core team on the planning and delivery of the annual activity programme across all the business areas Develop, review, and maintain activity risk assessments and operating procedures Ensure compliance with all relevant safety standards including AALA requirements Support development & delivery of creative and impactful youth programmes, including wellbeing, employability, and alternative education initiatives Maintain strong oversight across scheduling, systems, and communication platforms Skills, Experience and Qualifications Proven experience in delivering and managing outdoor or activity based programmes Experience delivering progressive Kayak, Canoe and SUP sessions on sheltered water Strong leadership skills with the ability to inspire, motivate, and develop a team Excellent organisational skills with strong attention to detail Ability to balance operational delivery with strategic planning Strong understanding of health & safety in an outdoor activity environment Excellent communication and interpersonal skills NGB Paddlesport Qualifications Experience in the use of Microsoft Office 365 and other programmes Qualifications BC Paddlesport Instructor (Or equivalent) BC White Water Leader (assessed), with experience delivering on artificial courses and/or natural rivers or, a higher level of qualification BC Coach Award (any discipline) BC White Water Safety & Rescue Training (WWSR) Safeguarding / Child Protection Degree or further education in a relevant discipline Experience in a multi activity or watersports centre Knowledge of AALA licensing and compliance Experience working with young people and community programmes Understanding of the third sector or social enterprise Experience using evaluation and impact data Land based activities - Archery, Bushcraft, Team Building Full Driving Licence D1+E Licence Leadership and coaching, youthwork qualifications or other relevant experience Our Values We value the inherent rights of every child - in all that we do is within the UNCRC framework and in our safeguarding practices We value Fun - Enjoyment is central to everything we do We value Blue & Green Spaces - Supporting health and wellbeing through outdoor environments We value Learning through Challenge & Reflection We value Community Strength - Building connections and opportunity We value Safe Practice - Safety underpins every experience We value Good Stewardship - Responsible use of our resources We value Water Safety Training and Competitive Sport Additional Information This role reflects the dynamic and evolving nature of Pinkston Watersports. As a small, ambitious, and busy centre, responsibilities will naturally develop over time. The successful candidate will be expected to contribute flexibly, respond positively to new challenges, and play an active role in shaping how we grow and improve. We are looking for someone who combines energy, attention to detail, and strong leadership presence, a self starter who takes ownership of their work and manages their time effectively. You will be equally comfortable planning ahead and responding to the immediate needs of the day, stepping in wherever required to ensure the smooth running of the centre. A willingness to get stuck in, supporting others, and lead by example is essential. This is a hands on role where no two days are the same. The right person will take pride in delivering exceptional experiences while helping to shape the future of Pinkston, bringing a positive, proactive approach to both people and programmes. If you're passionate about people, community, and purposeful work, we'd love to hear from you. Reports to Centre Manager. Application Notes Informal conversations are warmly welcomed in advance of the closing date - contact our Centre Manager directly on . Please see the full Activities Manager Job Description, for further information. Research shows that many talented individuals may hesitate to apply for jobs unless they feel they meet every single criterion. At Pinkston Watersports, we value diverse experiences and perspectives. If you are interested in this role and believe you have much to contribute, we encourage you to apply, even if your background doesn't match every requirement. Please tell us what makes you the ideal candidate. Always Promote Pinkston Watersports positively and professionally Deliver excellent customer service and uphold strong professional standards Commit to equality, inclusion, and safeguarding in all areas of work Pinkston is an equal opportunities employer and committed to safeguarding principles. We expect our staff to share our commitment. An offer of employment is subject to PVG and 2 satisfactory references.
26/06/2026
Full time
Activities Manager at Pinkston Watersports Role: Activities Manager Full Time: 37.5 hours per week, flexible across 7 days. Location: Glasgow G4 9XP, site based. No homeworking required. Annual Leave: 28 days annual leave, plus progressive leave policy. About Pinkston Watersports Glasgow Watersports operates Pinkston Watersports in Port Dundas, a unique self sustaining charity and urban community sports hub located close to the city centre. Pinkston is home to Scotland's only artificial white water course alongside a large clean water canal basin and was a legacy project of the Commonwealth Games 2014. We deliver a diverse and dynamic programme of activity: from public sessions and school engagement to community programmes, paddlesport development, and national level training for rescue services. We are open year round and are driven by a clear purpose to build stronger communities through activity, opportunity, and connection. Our delivery is structured across four key business areas: School and community programmes, public weekend activity delivery, venue hire for kayak clubs and rescue services, and secure storage hire. We are looking for an exceptional Activities Manager to provide visible, hands on leadership; someone who will inspire, lead, develop and support our instructional team, delivering our high quality, safe, and successful activity programme. Role Purpose The Activities Manager is responsible for the planning, development, and delivery of activity programmes at Pinkston, ensuring they are safe, engaging, inclusive, and commercially effective. You will lead and develop the instructional team, oversee programme planning across the year, and ensure that everything we deliver reflects our values and commitment to excellence. You will play a key role in balancing community impact with financial sustainability, while maintaining the highest standards of safety and customer experience. We welcome applications from motivated, proactive individuals who take pride in the detail, can work independently, and are enthusiastic about contributing to a small, dynamic and collaborative team with the shared purpose of building stronger communities. Job Description Key Responsibilities Support, develop and deliver a fantastic customer experience Oversee the management, maintenance, and safe use of all equipment and facilities Lead, inspire, and support the instructional team, setting high standards through visible, hands on leadership Collaborate with the core team on the planning and delivery of the annual activity programme across all the business areas Develop, review, and maintain activity risk assessments and operating procedures Ensure compliance with all relevant safety standards including AALA requirements Support development & delivery of creative and impactful youth programmes, including wellbeing, employability, and alternative education initiatives Maintain strong oversight across scheduling, systems, and communication platforms Skills, Experience and Qualifications Proven experience in delivering and managing outdoor or activity based programmes Experience delivering progressive Kayak, Canoe and SUP sessions on sheltered water Strong leadership skills with the ability to inspire, motivate, and develop a team Excellent organisational skills with strong attention to detail Ability to balance operational delivery with strategic planning Strong understanding of health & safety in an outdoor activity environment Excellent communication and interpersonal skills NGB Paddlesport Qualifications Experience in the use of Microsoft Office 365 and other programmes Qualifications BC Paddlesport Instructor (Or equivalent) BC White Water Leader (assessed), with experience delivering on artificial courses and/or natural rivers or, a higher level of qualification BC Coach Award (any discipline) BC White Water Safety & Rescue Training (WWSR) Safeguarding / Child Protection Degree or further education in a relevant discipline Experience in a multi activity or watersports centre Knowledge of AALA licensing and compliance Experience working with young people and community programmes Understanding of the third sector or social enterprise Experience using evaluation and impact data Land based activities - Archery, Bushcraft, Team Building Full Driving Licence D1+E Licence Leadership and coaching, youthwork qualifications or other relevant experience Our Values We value the inherent rights of every child - in all that we do is within the UNCRC framework and in our safeguarding practices We value Fun - Enjoyment is central to everything we do We value Blue & Green Spaces - Supporting health and wellbeing through outdoor environments We value Learning through Challenge & Reflection We value Community Strength - Building connections and opportunity We value Safe Practice - Safety underpins every experience We value Good Stewardship - Responsible use of our resources We value Water Safety Training and Competitive Sport Additional Information This role reflects the dynamic and evolving nature of Pinkston Watersports. As a small, ambitious, and busy centre, responsibilities will naturally develop over time. The successful candidate will be expected to contribute flexibly, respond positively to new challenges, and play an active role in shaping how we grow and improve. We are looking for someone who combines energy, attention to detail, and strong leadership presence, a self starter who takes ownership of their work and manages their time effectively. You will be equally comfortable planning ahead and responding to the immediate needs of the day, stepping in wherever required to ensure the smooth running of the centre. A willingness to get stuck in, supporting others, and lead by example is essential. This is a hands on role where no two days are the same. The right person will take pride in delivering exceptional experiences while helping to shape the future of Pinkston, bringing a positive, proactive approach to both people and programmes. If you're passionate about people, community, and purposeful work, we'd love to hear from you. Reports to Centre Manager. Application Notes Informal conversations are warmly welcomed in advance of the closing date - contact our Centre Manager directly on . Please see the full Activities Manager Job Description, for further information. Research shows that many talented individuals may hesitate to apply for jobs unless they feel they meet every single criterion. At Pinkston Watersports, we value diverse experiences and perspectives. If you are interested in this role and believe you have much to contribute, we encourage you to apply, even if your background doesn't match every requirement. Please tell us what makes you the ideal candidate. Always Promote Pinkston Watersports positively and professionally Deliver excellent customer service and uphold strong professional standards Commit to equality, inclusion, and safeguarding in all areas of work Pinkston is an equal opportunities employer and committed to safeguarding principles. We expect our staff to share our commitment. An offer of employment is subject to PVG and 2 satisfactory references.
Please note this is a 37.5 hour contract and some weekend work will be required WHO WE ARE White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed inhouse), intricate details, and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and likeminded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. WHO YOU ARE You'll be passionate about Retail and Fashion. You'll have experience driving commercial success across shops and influencing teams. You'll inspire others with your passion and expertise. You will be your true self and bring out the best in others too. PRIMARY OBJECTIVE OF THE JOB This is a mini Area Manager role and covers 11 store locations within the North Central area. The stores you will be working across are: Beverly Buxton Gainsborough Browns Harrogate Ilkley Lincoln Louth Manchester Newark Lytham Northallerton Your focus will be on delivering business objectives and achieving budgeted sales by managing a Cluster of shops. You'll regularly visit, mentor, and lead each shop within your Cluster and hold accountability for their success. You will report to the Regional Manager and work alongside them to maximise shop and regional results by driving KPI performance, customer experience, brand values, and culture alongside people management. WHAT YOU'LL BE DOING Leadership Inspire, motivate and engage the teams within your Cluster and proactively manage their performance. Role model our brand values and behaviours and lead by example, including progressing your own personal development. Identify and manage risks through actions plans and the implementation of change and improvements. Support the Regional Manager to deliver retail strategy and achieve business objectives by holding ownership for Cluster targets. Promote an open and supportive culture within your Cluster, actively encouraging innovation and feedback. Work alongside Head Office, Retail, Distribution Centre, and Customer Care stakeholders to ensure alignment and meet business needs. Communicate strategy, objectives and plans as appropriate, cascade updates to ensure teams hold the necessary knowledge, and report progress upwards. Commercial Ensure the shops within your Cluster are maximising their individual profit opportunities. Use commercial acumen to make decisions and drive Cluster performance. Report feedback and data to Head Office to influence processes and decision-making. Monitor and review data, implementing measures and actions to increase success. Oversee payroll and productivity for your Cluster, supporting Shop Managers to maximise their Pay to Sales. Oversee shop shrinkage and stock loss to ensure shops meet business targets, and action as improvement is needed. Strategically monitor competitor presence and actions within your cluster, and identify new shop opportunities including marketing, brand engagement, events, and new locations. People Hold strong and professional relationships with the Shop Managers within your Cluster, including regular shop visits and guidance. Oversee recruitment for your Cluster, ensuring that vacancies are filled effectively in line with our brand values. Engage with talent management throughout your Cluster shops. Recognise and reward high or outstanding performance, while building action plans and providing support for underperformance. Work with individual Shop Managers to support their continuous learning and development. Support Shop Managers in identifying and resolving team training needs. Maintain an understanding of wellbeing across your Cluster, coaching Shop Managers to proactively support their team members and advising in specific cases. Collaborate with the People Team and Shop Managers to resolve any performance, conduct, or absence cases. Shop Operations Hold accountability for the customer experience across your Cluster. Act as brand ambassador our pillars (Be Friendly, Be Valuable, Be Inspiring) and ensure your teams represent these throughout the Customer Journey. Lead a multichannel strategy across your Cluster which results in strong KPIs for endless aisle orders, tagging, sign-ups, and opt-in conversion. Oversee the processes, VM standards, security, Health and Safety, employment law, housekeeping within your Cluster shops, offering guidance and direction as required to meet brand standards. Oversee Visual Merchandising within your Cluster to ensure product layouts are maximising shop sales opportunities. Provide feedback and guidance on floor moves, promotions, product launches, and windows to ensure they represent guidelines. Act as representative, sharing best practice and feedback to your Regional Manager and the VM team. Review operational processes within your cluster shops to maximise efficiencies. Communicate changes and improvements across the business for sharing of best practice and consistency. Doing Good Stuff Living our Values, making sure these are alive in the shop. Holding an awareness of our charity partner and the positive impact this has including supporting any events or charity promotions. Understanding our approach to ethical sourcing and environmental impact to be able to explain this to our customers and the team. WHAT WE'LL OFFER YOU As a Cluster Manager at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly bonus opportunity Up to 25 days holiday per annum plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount and uniform allowance BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age.
26/06/2026
Full time
Please note this is a 37.5 hour contract and some weekend work will be required WHO WE ARE White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed inhouse), intricate details, and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and likeminded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. WHO YOU ARE You'll be passionate about Retail and Fashion. You'll have experience driving commercial success across shops and influencing teams. You'll inspire others with your passion and expertise. You will be your true self and bring out the best in others too. PRIMARY OBJECTIVE OF THE JOB This is a mini Area Manager role and covers 11 store locations within the North Central area. The stores you will be working across are: Beverly Buxton Gainsborough Browns Harrogate Ilkley Lincoln Louth Manchester Newark Lytham Northallerton Your focus will be on delivering business objectives and achieving budgeted sales by managing a Cluster of shops. You'll regularly visit, mentor, and lead each shop within your Cluster and hold accountability for their success. You will report to the Regional Manager and work alongside them to maximise shop and regional results by driving KPI performance, customer experience, brand values, and culture alongside people management. WHAT YOU'LL BE DOING Leadership Inspire, motivate and engage the teams within your Cluster and proactively manage their performance. Role model our brand values and behaviours and lead by example, including progressing your own personal development. Identify and manage risks through actions plans and the implementation of change and improvements. Support the Regional Manager to deliver retail strategy and achieve business objectives by holding ownership for Cluster targets. Promote an open and supportive culture within your Cluster, actively encouraging innovation and feedback. Work alongside Head Office, Retail, Distribution Centre, and Customer Care stakeholders to ensure alignment and meet business needs. Communicate strategy, objectives and plans as appropriate, cascade updates to ensure teams hold the necessary knowledge, and report progress upwards. Commercial Ensure the shops within your Cluster are maximising their individual profit opportunities. Use commercial acumen to make decisions and drive Cluster performance. Report feedback and data to Head Office to influence processes and decision-making. Monitor and review data, implementing measures and actions to increase success. Oversee payroll and productivity for your Cluster, supporting Shop Managers to maximise their Pay to Sales. Oversee shop shrinkage and stock loss to ensure shops meet business targets, and action as improvement is needed. Strategically monitor competitor presence and actions within your cluster, and identify new shop opportunities including marketing, brand engagement, events, and new locations. People Hold strong and professional relationships with the Shop Managers within your Cluster, including regular shop visits and guidance. Oversee recruitment for your Cluster, ensuring that vacancies are filled effectively in line with our brand values. Engage with talent management throughout your Cluster shops. Recognise and reward high or outstanding performance, while building action plans and providing support for underperformance. Work with individual Shop Managers to support their continuous learning and development. Support Shop Managers in identifying and resolving team training needs. Maintain an understanding of wellbeing across your Cluster, coaching Shop Managers to proactively support their team members and advising in specific cases. Collaborate with the People Team and Shop Managers to resolve any performance, conduct, or absence cases. Shop Operations Hold accountability for the customer experience across your Cluster. Act as brand ambassador our pillars (Be Friendly, Be Valuable, Be Inspiring) and ensure your teams represent these throughout the Customer Journey. Lead a multichannel strategy across your Cluster which results in strong KPIs for endless aisle orders, tagging, sign-ups, and opt-in conversion. Oversee the processes, VM standards, security, Health and Safety, employment law, housekeeping within your Cluster shops, offering guidance and direction as required to meet brand standards. Oversee Visual Merchandising within your Cluster to ensure product layouts are maximising shop sales opportunities. Provide feedback and guidance on floor moves, promotions, product launches, and windows to ensure they represent guidelines. Act as representative, sharing best practice and feedback to your Regional Manager and the VM team. Review operational processes within your cluster shops to maximise efficiencies. Communicate changes and improvements across the business for sharing of best practice and consistency. Doing Good Stuff Living our Values, making sure these are alive in the shop. Holding an awareness of our charity partner and the positive impact this has including supporting any events or charity promotions. Understanding our approach to ethical sourcing and environmental impact to be able to explain this to our customers and the team. WHAT WE'LL OFFER YOU As a Cluster Manager at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly bonus opportunity Up to 25 days holiday per annum plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount and uniform allowance BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age.
The Impact You'll Make As our Assistant Front of House Manager, you'll be the heartbeat of our café and dining spaces, ensuring every guest leaves with a smile and a reason to return. You'll support the Café Manager in leading a vibrant, customer-focused team, keeping service smooth during busy periods, and making sure our standards of presentation, speed, and friendliness are second to none. Your leadership will help create a warm, welcoming atmosphere that reflects the very best of The Hollies experience. What You'll Do Lead and motivate the FOH team during service, ensuring exceptional customer care at all times. Support the Cafe Manager with daily operations, including staff rotas, training, and performance feedback. Oversee table/seat management, smooth service flow during peak times. Maintain high standards of cleanliness, presentation, and food safety in all customer facing areas. Handle customer queries and feedback with professionalism and warmth. Assist with stock control, ordering, and liaising with the kitchen to ensure menu availability. Step into the Manager's role when required, taking full responsibility for the FOH /Kitchen operation. What You'll Bring Previous supervisory or management experience in a hospitality or café/restaurant environment. A natural ability to lead, inspire, and support a team in a fast paced setting. Strong organisational skills and the ability to think on your feet. Excellent communication and interpersonal skills, with a genuine love for customer service. A proactive, hands on approach. Knowledge of food hygiene and health & safety standards. Why You'll Love It Here Be part of a family run business with a proud local heritage and a loyal customer base. Work in a beautiful countryside setting with a friendly, close knit team. Enjoy staff discounts across our farm shop, café, and gift departments. Opportunities for training, development, and career progression within the business. Flexible shifts with a mix of weekdays and weekends. Join Us If you're passionate about hospitality, love working with people, and want to help shape memorable customer experiences, we'd love to hear from you.
26/06/2026
Full time
The Impact You'll Make As our Assistant Front of House Manager, you'll be the heartbeat of our café and dining spaces, ensuring every guest leaves with a smile and a reason to return. You'll support the Café Manager in leading a vibrant, customer-focused team, keeping service smooth during busy periods, and making sure our standards of presentation, speed, and friendliness are second to none. Your leadership will help create a warm, welcoming atmosphere that reflects the very best of The Hollies experience. What You'll Do Lead and motivate the FOH team during service, ensuring exceptional customer care at all times. Support the Cafe Manager with daily operations, including staff rotas, training, and performance feedback. Oversee table/seat management, smooth service flow during peak times. Maintain high standards of cleanliness, presentation, and food safety in all customer facing areas. Handle customer queries and feedback with professionalism and warmth. Assist with stock control, ordering, and liaising with the kitchen to ensure menu availability. Step into the Manager's role when required, taking full responsibility for the FOH /Kitchen operation. What You'll Bring Previous supervisory or management experience in a hospitality or café/restaurant environment. A natural ability to lead, inspire, and support a team in a fast paced setting. Strong organisational skills and the ability to think on your feet. Excellent communication and interpersonal skills, with a genuine love for customer service. A proactive, hands on approach. Knowledge of food hygiene and health & safety standards. Why You'll Love It Here Be part of a family run business with a proud local heritage and a loyal customer base. Work in a beautiful countryside setting with a friendly, close knit team. Enjoy staff discounts across our farm shop, café, and gift departments. Opportunities for training, development, and career progression within the business. Flexible shifts with a mix of weekdays and weekends. Join Us If you're passionate about hospitality, love working with people, and want to help shape memorable customer experiences, we'd love to hear from you.
Business Development Manager - Juul Labs The Role Working for Box Marketing on the Juul Labs account, you will be at the forefront of the vape category. This is a busy, field-based role that requires a mix of commercial sales and genuine brand advocacy. You will act as a specialist consultant to your retailers, helping them grow their business while improving JUUL's distribution and visibility across your territory. You will bring Juul Labs' mission to life: To transition the world's billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. In a highly regulated and fast-moving market, you are there to ensure that JuulLabs is the primary choice for adult smokers looking for an alternative. Location: CATERHAM (BN, BR, CR, DA, GU, KT, RH, SE, SM, SW, TN) Key Responsibilities Territory Management: Own your territory. Win, grow and nurture a dedicated field territory to drive JUUL Labs market share. Category Leadership: Build strong, honest relationships with independent, symbol and vape retailers, becoming their "go-to" contact for category insights. Distribution Excellence: Grow and maintain distribution across your territory by securing new stockists and growing existing distribution, in the right stores. Execution: Take pride in how the brand looks. You will be responsible for brilliant merchandising and ensuring JUUL is always easy for the adult shopper to shop to drive ROS for the retailer and Juul Labs. Responsible Retailing & Education: Lead the way in industry standards through category, brand and product education. Empowering retailers to sell responsibly and provide informed brand recommendations. Insight-Led: Track performance, monitor market activity and provide real time market intelligence to directly influence the local strategy for the brand. Requirements Professional Integrity: A commitment to upholding the highest standards of responsible retailing within a regulated industry. Communication: Exceptional interpersonal skills. You can build rapport quickly and deliver a compelling, professional commercial pitch. Commercial Resilience: A proactive, self-driven individual with a growth mindset. You are motivated by hitting targets and overcoming challenges with a solution-oriented approach to achieve tangible outcomes. Passion: A genuine interest in the sector and a desire to work with a premium, mission-driven brand at the forefront of the category. Tech Savvy: Ability to leverage data and sales tools to plan your territory efficiently and demonstrate value to your retail partners. Licence: A full, valid UK driving licence is essential Benefits £31,000 salary Up to 20% performance-related bonus £4,000 car allowance Best-in-class training and support Clear career development opportunities Health, wellbeing and financial guidance support Holiday accrual linked to length of service Box Marketing is an equal opportunities employer. Live our company values Partnership - We are transparent, open, and work together with our clients and colleagues to achieve common goals. Return - We drive and evaluate all activity by identifying and delivering a positive ROI. Ownership - We understand our role and have a sense of purpose and accountability in everything we do. Upstanding - We are honest, reliable, and ethical in all we do, showing professionalism and integrity always. Determined - we know that success requires perseverance, and we are driven to achieve. We are PROUD to be Box Marketing.
26/06/2026
Full time
Business Development Manager - Juul Labs The Role Working for Box Marketing on the Juul Labs account, you will be at the forefront of the vape category. This is a busy, field-based role that requires a mix of commercial sales and genuine brand advocacy. You will act as a specialist consultant to your retailers, helping them grow their business while improving JUUL's distribution and visibility across your territory. You will bring Juul Labs' mission to life: To transition the world's billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. In a highly regulated and fast-moving market, you are there to ensure that JuulLabs is the primary choice for adult smokers looking for an alternative. Location: CATERHAM (BN, BR, CR, DA, GU, KT, RH, SE, SM, SW, TN) Key Responsibilities Territory Management: Own your territory. Win, grow and nurture a dedicated field territory to drive JUUL Labs market share. Category Leadership: Build strong, honest relationships with independent, symbol and vape retailers, becoming their "go-to" contact for category insights. Distribution Excellence: Grow and maintain distribution across your territory by securing new stockists and growing existing distribution, in the right stores. Execution: Take pride in how the brand looks. You will be responsible for brilliant merchandising and ensuring JUUL is always easy for the adult shopper to shop to drive ROS for the retailer and Juul Labs. Responsible Retailing & Education: Lead the way in industry standards through category, brand and product education. Empowering retailers to sell responsibly and provide informed brand recommendations. Insight-Led: Track performance, monitor market activity and provide real time market intelligence to directly influence the local strategy for the brand. Requirements Professional Integrity: A commitment to upholding the highest standards of responsible retailing within a regulated industry. Communication: Exceptional interpersonal skills. You can build rapport quickly and deliver a compelling, professional commercial pitch. Commercial Resilience: A proactive, self-driven individual with a growth mindset. You are motivated by hitting targets and overcoming challenges with a solution-oriented approach to achieve tangible outcomes. Passion: A genuine interest in the sector and a desire to work with a premium, mission-driven brand at the forefront of the category. Tech Savvy: Ability to leverage data and sales tools to plan your territory efficiently and demonstrate value to your retail partners. Licence: A full, valid UK driving licence is essential Benefits £31,000 salary Up to 20% performance-related bonus £4,000 car allowance Best-in-class training and support Clear career development opportunities Health, wellbeing and financial guidance support Holiday accrual linked to length of service Box Marketing is an equal opportunities employer. Live our company values Partnership - We are transparent, open, and work together with our clients and colleagues to achieve common goals. Return - We drive and evaluate all activity by identifying and delivering a positive ROI. Ownership - We understand our role and have a sense of purpose and accountability in everything we do. Upstanding - We are honest, reliable, and ethical in all we do, showing professionalism and integrity always. Determined - we know that success requires perseverance, and we are driven to achieve. We are PROUD to be Box Marketing.
UK, Manchester Head Office/ Permanent/ SALARY: COMPETITIVE Job Purpose To ensure that the MPM global Quality processes are followed, ensuring food safety and food quality standards are adhered to. Key contact for factory and 3 rd party liaison for complaints. Promoting corporate values and continuous improvement on all elements. Key Responsibilities Ownership Complaints Ownership Log all global quality complaints. Lead complaints investigations through to resolution and root cause analysis. Liaise internally with key stakeholders as required. Escalate non-compliance & quality performance issues with line manager and suppliers. Review and actively manage trends within complaints, working with the manufacturers to drive complaints trends and CPMU down in a complaints reduction plan, ensuring suppliers are working to MPM complaints requirements. Support colleagues globally to assist in timely resolution or to support queries as required within their markets. Flexibility may be required at times to support meetings. Compliance & Quality Ensuring suppliers and manufacturing sites are consistently meeting quality and compliance requirements for MPM. Raise any issues of concern from a quality or compliance concern from manufacturing and supplier sites that puts the product at risk. Populate and Process Compliance data as required Work with Quality & Compliance technologist to continue to develop standardisation across factories and products globally ensuring this is practiced by all suppliers. Build and maintain relationships with suppliers including manufacturers and warehouses. Product Testing Lab testing - sending samples and logging/saving data collection. Save and file the results of external QC laboratories. Support the Quality product testing program for the business and keep track of testing and rotation. Liaise with third-party laboratories and advise on priorities and tasks, provide supporting information & data as required. Support Q&C Technologist in ensuring quality checks are carried out on Existing Product Development (EPD) & New Product Development (NPD), giving support to the Innovation teams in their various projects. Ensure that samples from all factories are sent for quality, legal compliance and food safety testing. Key liaison between factories and testing houses to ensure the process is adhered to or to define and improve current ways of working. Reporting Prepare monthly KPI reports on complaints for board reports. Prepare ad hoc reports as required for supplier review meetings, internal reference and complaints. Support with product data in software systems Assist in ensuring successful completion of regular traceability and mock recall exercises with the suppliers to ensure compliance with required standards. Assist in traceability processes in the event of an issue identified. Deputy Assist with artwork sign offs where required Assist in completion of specifications in absence of Specifications Lead. Deputy to Technologist & Technician Technical monthly newsletter Different areas will be mutually agreed to cover off in a deputy capacity as part of the teams development and ability to work agile as a team when other team members are off from work. Any other duties commensurate with the level of responsibility of this role. Knowledge, Skills and Experience A minimum of 2 years experience within a technical discipline, in a food manufacturing environment. Effective communicator - excellent communication skills are required as working collaboratively with suppliers, customers and stakeholders is a key part of this role Experience of complaint management to root cause analysis. Working knowledge of a Quality/Technical functions, including processes, process flows, specifications. IT literate including use of PowerPoint, Word, Excel, and Outlook. Focus on detail - a high level of accuracy and attention to detail Time management - uses time effectively to manage a busy workload with the ability to prioritize important tasks Learning and development - desire to learn and develop to take on further responsibilities in the future Degree or experience in a food or relevant discipline. Advanced skills in Excel and Power Point. Experience in sensory evaluation of food.
26/06/2026
Full time
UK, Manchester Head Office/ Permanent/ SALARY: COMPETITIVE Job Purpose To ensure that the MPM global Quality processes are followed, ensuring food safety and food quality standards are adhered to. Key contact for factory and 3 rd party liaison for complaints. Promoting corporate values and continuous improvement on all elements. Key Responsibilities Ownership Complaints Ownership Log all global quality complaints. Lead complaints investigations through to resolution and root cause analysis. Liaise internally with key stakeholders as required. Escalate non-compliance & quality performance issues with line manager and suppliers. Review and actively manage trends within complaints, working with the manufacturers to drive complaints trends and CPMU down in a complaints reduction plan, ensuring suppliers are working to MPM complaints requirements. Support colleagues globally to assist in timely resolution or to support queries as required within their markets. Flexibility may be required at times to support meetings. Compliance & Quality Ensuring suppliers and manufacturing sites are consistently meeting quality and compliance requirements for MPM. Raise any issues of concern from a quality or compliance concern from manufacturing and supplier sites that puts the product at risk. Populate and Process Compliance data as required Work with Quality & Compliance technologist to continue to develop standardisation across factories and products globally ensuring this is practiced by all suppliers. Build and maintain relationships with suppliers including manufacturers and warehouses. Product Testing Lab testing - sending samples and logging/saving data collection. Save and file the results of external QC laboratories. Support the Quality product testing program for the business and keep track of testing and rotation. Liaise with third-party laboratories and advise on priorities and tasks, provide supporting information & data as required. Support Q&C Technologist in ensuring quality checks are carried out on Existing Product Development (EPD) & New Product Development (NPD), giving support to the Innovation teams in their various projects. Ensure that samples from all factories are sent for quality, legal compliance and food safety testing. Key liaison between factories and testing houses to ensure the process is adhered to or to define and improve current ways of working. Reporting Prepare monthly KPI reports on complaints for board reports. Prepare ad hoc reports as required for supplier review meetings, internal reference and complaints. Support with product data in software systems Assist in ensuring successful completion of regular traceability and mock recall exercises with the suppliers to ensure compliance with required standards. Assist in traceability processes in the event of an issue identified. Deputy Assist with artwork sign offs where required Assist in completion of specifications in absence of Specifications Lead. Deputy to Technologist & Technician Technical monthly newsletter Different areas will be mutually agreed to cover off in a deputy capacity as part of the teams development and ability to work agile as a team when other team members are off from work. Any other duties commensurate with the level of responsibility of this role. Knowledge, Skills and Experience A minimum of 2 years experience within a technical discipline, in a food manufacturing environment. Effective communicator - excellent communication skills are required as working collaboratively with suppliers, customers and stakeholders is a key part of this role Experience of complaint management to root cause analysis. Working knowledge of a Quality/Technical functions, including processes, process flows, specifications. IT literate including use of PowerPoint, Word, Excel, and Outlook. Focus on detail - a high level of accuracy and attention to detail Time management - uses time effectively to manage a busy workload with the ability to prioritize important tasks Learning and development - desire to learn and develop to take on further responsibilities in the future Degree or experience in a food or relevant discipline. Advanced skills in Excel and Power Point. Experience in sensory evaluation of food.
Locations : London Boston Gurgaon Atlanta Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will join our squad responsible for developing and supporting CMDB and Asset Management on the ServiceNow platform, as well as ensuring platform integrations, performance, and overall platform health. You will collaborate with teammates and stakeholders worldwide to deliver value to our users. Your work will involve analyzing, designing, scripting, configuring, and integrating a wide range of ServiceNow applications and plugins, helping us maximize the value of existing implementations. Additionally, you will deploy new functionality using tools such as IntegrationHub, Flow Designer, Performance Analytics, and other core ServiceNow capabilities. As a platform engineer, you will be part of a high-performing team of engineers, administrators, and architects. You will actively participate in Agile scrum ceremonies and collaborate closely with the product owner, scrum lead, and analysts to prioritize and deliver your work each sprint. In this role, you will have the opportunity to work with a high level of independence, bringing your expertise to deliver exceptional results. You'll be encouraged to identify opportunities for improvement, suggest innovative enhancements, and play an active role in shaping the platform's evolution to meet the needs of our dynamic and fast-paced environment. YOU'RE GOOD AT Delivering high-quality results with minimal supervision, demonstrating independence and reliability in your work Proactively identifying opportunities for improvement, suggesting creative and impactful solutions to enhance platform capabilities Creating clear and concise design and technical documentation to support robust implementation and long-term maintainability Demonstrating strong communication skills by delivering clear, well-structured demos and insightful data analysis Troubleshooting complex technical issues efficiently and effectively, with a focus on root cause analysis and sustainable fixes Building strong relationships across diverse teams and stakeholders, fostering collaboration to achieve shared goals Embracing Agile ways of working and adapting quickly to changing priorities and business needs What You'll Bring 6+ years of experience developing and maintaining ServiceNow solutions Strong experience with CMDB and IT Asset Management (models, lifecycle, hardware) Experience in platform performance, integrations, and overall platform reliability (experience with upgrades and maintenance is a plus) Proficiency in JavaScript and ServiceNow development, including server and client-side scripting, security, and debugging Experience with ServiceNow integrations using REST, GraphQL, IntegrationHub, security configuration, and third-party apps ServiceNow certifications are highly preferred Who You'll Work With You will join an existing Agile squad comprised of engineers, architects, analysts, a product owner, and scrum master. You will report to the ServiceNow Chapter Lead and will work closely with the product owner and scrum master to determine your work for each sprint. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $134,000-$164,000. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
26/06/2026
Full time
Locations : London Boston Gurgaon Atlanta Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will join our squad responsible for developing and supporting CMDB and Asset Management on the ServiceNow platform, as well as ensuring platform integrations, performance, and overall platform health. You will collaborate with teammates and stakeholders worldwide to deliver value to our users. Your work will involve analyzing, designing, scripting, configuring, and integrating a wide range of ServiceNow applications and plugins, helping us maximize the value of existing implementations. Additionally, you will deploy new functionality using tools such as IntegrationHub, Flow Designer, Performance Analytics, and other core ServiceNow capabilities. As a platform engineer, you will be part of a high-performing team of engineers, administrators, and architects. You will actively participate in Agile scrum ceremonies and collaborate closely with the product owner, scrum lead, and analysts to prioritize and deliver your work each sprint. In this role, you will have the opportunity to work with a high level of independence, bringing your expertise to deliver exceptional results. You'll be encouraged to identify opportunities for improvement, suggest innovative enhancements, and play an active role in shaping the platform's evolution to meet the needs of our dynamic and fast-paced environment. YOU'RE GOOD AT Delivering high-quality results with minimal supervision, demonstrating independence and reliability in your work Proactively identifying opportunities for improvement, suggesting creative and impactful solutions to enhance platform capabilities Creating clear and concise design and technical documentation to support robust implementation and long-term maintainability Demonstrating strong communication skills by delivering clear, well-structured demos and insightful data analysis Troubleshooting complex technical issues efficiently and effectively, with a focus on root cause analysis and sustainable fixes Building strong relationships across diverse teams and stakeholders, fostering collaboration to achieve shared goals Embracing Agile ways of working and adapting quickly to changing priorities and business needs What You'll Bring 6+ years of experience developing and maintaining ServiceNow solutions Strong experience with CMDB and IT Asset Management (models, lifecycle, hardware) Experience in platform performance, integrations, and overall platform reliability (experience with upgrades and maintenance is a plus) Proficiency in JavaScript and ServiceNow development, including server and client-side scripting, security, and debugging Experience with ServiceNow integrations using REST, GraphQL, IntegrationHub, security configuration, and third-party apps ServiceNow certifications are highly preferred Who You'll Work With You will join an existing Agile squad comprised of engineers, architects, analysts, a product owner, and scrum master. You will report to the ServiceNow Chapter Lead and will work closely with the product owner and scrum master to determine your work for each sprint. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $134,000-$164,000. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : London Boston Gurgaon Atlanta Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will join our squad responsible for developing and supporting CMDB and Asset Management on the ServiceNow platform, as well as ensuring platform integrations, performance, and overall platform health. You will collaborate with teammates and stakeholders worldwide to deliver value to our users. Your work will involve analyzing, designing, scripting, configuring, and integrating a wide range of ServiceNow applications and plugins, helping us maximize the value of existing implementations. Additionally, you will deploy new functionality using tools such as IntegrationHub, Flow Designer, Performance Analytics, and other core ServiceNow capabilities. As a platform engineer, you will be part of a high-performing team of engineers, administrators, and architects. You will actively participate in Agile scrum ceremonies and collaborate closely with the product owner, scrum lead, and analysts to prioritize and deliver your work each sprint. In this role, you will have the opportunity to work with a high level of independence, bringing your expertise to deliver exceptional results. You'll be encouraged to identify opportunities for improvement, suggest innovative enhancements, and play an active role in shaping the platform's evolution to meet the needs of our dynamic and fast-paced environment. YOU'RE GOOD AT Delivering high-quality results with minimal supervision, demonstrating independence and reliability in your work Proactively identifying opportunities for improvement, suggesting creative and impactful solutions to enhance platform capabilities Creating clear and concise design and technical documentation to support robust implementation and long-term maintainability Demonstrating strong communication skills by delivering clear, well-structured demos and insightful data analysis Troubleshooting complex technical issues efficiently and effectively, with a focus on root cause analysis and sustainable fixes Building strong relationships across diverse teams and stakeholders, fostering collaboration to achieve shared goals Embracing Agile ways of working and adapting quickly to changing priorities and business needs What You'll Bring 6+ years of experience developing and maintaining ServiceNow solutions Strong experience with CMDB and IT Asset Management (models, lifecycle, hardware) Experience in platform performance, integrations, and overall platform reliability (experience with upgrades and maintenance is a plus) Proficiency in JavaScript and ServiceNow development, including server and client-side scripting, security, and debugging Experience with ServiceNow integrations using REST, GraphQL, IntegrationHub, security configuration, and third-party apps ServiceNow certifications are highly preferred Who You'll Work With You will join an existing Agile squad comprised of engineers, architects, analysts, a product owner, and scrum master. You will report to the ServiceNow Chapter Lead and will work closely with the product owner and scrum master to determine your work for each sprint. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $134,000-$164,000. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
26/06/2026
Full time
Locations : London Boston Gurgaon Atlanta Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will join our squad responsible for developing and supporting CMDB and Asset Management on the ServiceNow platform, as well as ensuring platform integrations, performance, and overall platform health. You will collaborate with teammates and stakeholders worldwide to deliver value to our users. Your work will involve analyzing, designing, scripting, configuring, and integrating a wide range of ServiceNow applications and plugins, helping us maximize the value of existing implementations. Additionally, you will deploy new functionality using tools such as IntegrationHub, Flow Designer, Performance Analytics, and other core ServiceNow capabilities. As a platform engineer, you will be part of a high-performing team of engineers, administrators, and architects. You will actively participate in Agile scrum ceremonies and collaborate closely with the product owner, scrum lead, and analysts to prioritize and deliver your work each sprint. In this role, you will have the opportunity to work with a high level of independence, bringing your expertise to deliver exceptional results. You'll be encouraged to identify opportunities for improvement, suggest innovative enhancements, and play an active role in shaping the platform's evolution to meet the needs of our dynamic and fast-paced environment. YOU'RE GOOD AT Delivering high-quality results with minimal supervision, demonstrating independence and reliability in your work Proactively identifying opportunities for improvement, suggesting creative and impactful solutions to enhance platform capabilities Creating clear and concise design and technical documentation to support robust implementation and long-term maintainability Demonstrating strong communication skills by delivering clear, well-structured demos and insightful data analysis Troubleshooting complex technical issues efficiently and effectively, with a focus on root cause analysis and sustainable fixes Building strong relationships across diverse teams and stakeholders, fostering collaboration to achieve shared goals Embracing Agile ways of working and adapting quickly to changing priorities and business needs What You'll Bring 6+ years of experience developing and maintaining ServiceNow solutions Strong experience with CMDB and IT Asset Management (models, lifecycle, hardware) Experience in platform performance, integrations, and overall platform reliability (experience with upgrades and maintenance is a plus) Proficiency in JavaScript and ServiceNow development, including server and client-side scripting, security, and debugging Experience with ServiceNow integrations using REST, GraphQL, IntegrationHub, security configuration, and third-party apps ServiceNow certifications are highly preferred Who You'll Work With You will join an existing Agile squad comprised of engineers, architects, analysts, a product owner, and scrum master. You will report to the ServiceNow Chapter Lead and will work closely with the product owner and scrum master to determine your work for each sprint. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $134,000-$164,000. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : Boston London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is looking for a Global IT Software Engineer Senior Manager to contribute to the development, deployment, and optimization of cutting-edge Generative AI (GenAI) tools and IT solutions. In this role, you will work closely with cross-functional teams, bringing technical expertise and hands-on problem-solving to ensure the successful delivery of innovative and scalable software solutions that support BCG's business objectives. Leading the implementation and optimization of GenAI applications and IT tools to enhance productivity and operational efficiency. Collaborate with Product Owners, Tribe Leaders, and other stakeholders to align technology solutions with business requirements. Administer and configure AI-powered SaaS tools, ensuring secure deployment and smooth integration across the organization. Identify opportunities for enhancements to enterprise AI tools, focusing on improving efficiency and user satisfaction. Support proof-of-concept (POC) projects to explore and validate innovative technologies and solutions. Continuously assess and optimize software architecture, focusing on scalability, reliability, and alignment with emerging trends. Document designs, development processes, and best practices to promote knowledge sharing and operational efficiency. Stay updated on emerging technologies such as LLMs, APIs, and cloud-based solutions, applying these innovations to drive impactful outcomes. YOU'RE GOOD AT Driving the adoption and optimization of SaaS tools and AI-driven applications to meet organizational needs. Solving technical challenges and developing scalable, innovative solutions. Applying Change Management disciplines to ensure successful technology rollouts. Proactively identifying and implementing automation capabilities to reduce manual effort and errors. Collaborating effectively with diverse stakeholders, including technical teams and business leaders. Adapting to fast-paced environments and evolving priorities with high energy and autonomy. Leveraging expertise in GenAI, SaaS integrations, cloud technologies, and security to deliver impactful solutions What You'll Bring A bachelor's degree in Computer Science, Engineering, or a related field. Advanced degrees are a plus. 6-8 years of professional experience in software development or IT operations, with increasing responsibility. Proven experience in implementing AI-driven applications and SaaS (multi-tenant) solutions. Strong technical proficiency in both frontend and backend development (e.g., React, Python, Java, Typescript). Proven experience with systems design, design patterns, architectural trade-offs, and integration best practices. Proven experience with automated testing frameworks (e.g. Zypher, Pytest). Experience with cloud technologies, cloud native application and infrastructure as code (e.g., AWS/Azure/CGP, Kubernetes, Helm, Terraform). Knowledge of DevOps culture and practices. Experience and Skills (Nice to have) Previous experience building a user-facing GenAI/LLM software application Previous experience with vectors and embeddings (pgvector, chromadb) Knowledge of LLM RAG/Agent core concepts and fundamentals Experience with Neo4J, GraphQL for efficient data querying for APIs, CI/CD tools (e.g. Github Actions, Gitlab CI) for automating deployments Other AWS Managed Services (RDS, Batch, Lambda, Fargate, Step Functions, SQS/SNS, etc.) FastAPI and NextJS experience (if we're still using the latter) Websockets, Server-Side Events, Pub/Sub (RabbitMQ, Kafka, etc.) Who You'll Work With Squad members of a specific squad, led by a Product Owner. Tribe Leaders, Product Owners, and other Chapter Leads to align resources and priorities. Agile Coaches and Scrum Masters to embed Agile practices and principles into daily operations. Cross-functional IT teams to ensure alignment with BCG's overall IT strategy and architecture. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. • The base salary range for this role in Boston is $153,000 - $186,300 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: • Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children • Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs • Dental coverage, including up to $5,000 in orthodontia benefits • Vision insurance with coverage for both glasses and contact lenses annually • Reimbursement for gym memberships and other fitness activities • Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan • Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement • Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) • Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
26/06/2026
Full time
Locations : Boston London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is looking for a Global IT Software Engineer Senior Manager to contribute to the development, deployment, and optimization of cutting-edge Generative AI (GenAI) tools and IT solutions. In this role, you will work closely with cross-functional teams, bringing technical expertise and hands-on problem-solving to ensure the successful delivery of innovative and scalable software solutions that support BCG's business objectives. Leading the implementation and optimization of GenAI applications and IT tools to enhance productivity and operational efficiency. Collaborate with Product Owners, Tribe Leaders, and other stakeholders to align technology solutions with business requirements. Administer and configure AI-powered SaaS tools, ensuring secure deployment and smooth integration across the organization. Identify opportunities for enhancements to enterprise AI tools, focusing on improving efficiency and user satisfaction. Support proof-of-concept (POC) projects to explore and validate innovative technologies and solutions. Continuously assess and optimize software architecture, focusing on scalability, reliability, and alignment with emerging trends. Document designs, development processes, and best practices to promote knowledge sharing and operational efficiency. Stay updated on emerging technologies such as LLMs, APIs, and cloud-based solutions, applying these innovations to drive impactful outcomes. YOU'RE GOOD AT Driving the adoption and optimization of SaaS tools and AI-driven applications to meet organizational needs. Solving technical challenges and developing scalable, innovative solutions. Applying Change Management disciplines to ensure successful technology rollouts. Proactively identifying and implementing automation capabilities to reduce manual effort and errors. Collaborating effectively with diverse stakeholders, including technical teams and business leaders. Adapting to fast-paced environments and evolving priorities with high energy and autonomy. Leveraging expertise in GenAI, SaaS integrations, cloud technologies, and security to deliver impactful solutions What You'll Bring A bachelor's degree in Computer Science, Engineering, or a related field. Advanced degrees are a plus. 6-8 years of professional experience in software development or IT operations, with increasing responsibility. Proven experience in implementing AI-driven applications and SaaS (multi-tenant) solutions. Strong technical proficiency in both frontend and backend development (e.g., React, Python, Java, Typescript). Proven experience with systems design, design patterns, architectural trade-offs, and integration best practices. Proven experience with automated testing frameworks (e.g. Zypher, Pytest). Experience with cloud technologies, cloud native application and infrastructure as code (e.g., AWS/Azure/CGP, Kubernetes, Helm, Terraform). Knowledge of DevOps culture and practices. Experience and Skills (Nice to have) Previous experience building a user-facing GenAI/LLM software application Previous experience with vectors and embeddings (pgvector, chromadb) Knowledge of LLM RAG/Agent core concepts and fundamentals Experience with Neo4J, GraphQL for efficient data querying for APIs, CI/CD tools (e.g. Github Actions, Gitlab CI) for automating deployments Other AWS Managed Services (RDS, Batch, Lambda, Fargate, Step Functions, SQS/SNS, etc.) FastAPI and NextJS experience (if we're still using the latter) Websockets, Server-Side Events, Pub/Sub (RabbitMQ, Kafka, etc.) Who You'll Work With Squad members of a specific squad, led by a Product Owner. Tribe Leaders, Product Owners, and other Chapter Leads to align resources and priorities. Agile Coaches and Scrum Masters to embed Agile practices and principles into daily operations. Cross-functional IT teams to ensure alignment with BCG's overall IT strategy and architecture. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. • The base salary range for this role in Boston is $153,000 - $186,300 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: • Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children • Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs • Dental coverage, including up to $5,000 in orthodontia benefits • Vision insurance with coverage for both glasses and contact lenses annually • Reimbursement for gym memberships and other fitness activities • Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan • Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement • Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) • Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do This role is responsible for creating collaborative relationships and assisting with managing complex, cross-platform development requirements, participating in key projects across the organization. The role leverages strong collaborative decision-making, comprehensive problem solving, and substantial stakeholder management skills to deliver exceptional technical requirements definitions, as well as sound business value judgments and trade-off assessments. Work spans the full development lifecycle - from design and requirements discovery through development, testing, deployment, and ongoing end-user support. While project-based work will at times follow formal dev-cycles, it will also take place in the context of smaller, agile, less formal project structures. The work is iterative, intellectually intense, fast-paced, and highly visible. Success requires an individual who is both flexible and adaptable, with the ability to contribute effectively as a team member and as an individual contributor - and the capacity to be self-driven and self-organizing is equally critical to performing well in this position. In collaboration with the Product Owner and other development team members, you will be an impactful, quality-focused contributor embedded in an Agile squad. This role is responsible for leading requirements discovery for complex technical projects, backlog refinement, feature documentation, user support, and quality assurance. Responsibilities would include: Eliciting and documenting technical and business requirements for complex projects, translating stakeholder needs into well-defined user stories and acceptance criteria Understanding multiple data sources and underlying data models, and translating source-to-target mappings into scalable, practical solutions Assessing gaps between prioritized requirements and current capabilities; generating solution options and, using an agreed set of design principles, selecting the preferred path forward Developing comprehensive implementation plans and delivering output as defined in each project's goals and objectives Performing thorough testing and validation throughout the development lifecycle, diving deep into root cause analysis when issues arise Acting as a functional subject matter expert, partnering with technical teams to troubleshoot issues and redesign processes Curating and refining the product backlog; contributing to the development and tracking of the technical roadmap Developing training materials and delivering end-user training YOU'RE GOOD AT Problem solving and analytical thinking Analyzing and breaking down complex problem statements, structuring hypotheses, building thoughtful analyses, and bringing clarity to previously undefined problems Natural curiosity to understand how things work and why - our data, our processes, and our products. Desire to comprehend root causes when issues arise Desire and flexibility to work through details with keen attention to accuracy and interdependencies; comfortable working with ambiguity in an iterative environment Identifying and staying current on new technologies and trends relevant to your domain Communication, interpersonal, and teaming skills Works positively and collaboratively with others; builds strong and lasting relationships across functions, offices, and regions Adapts style to changing situations and audiences with tact, poise, and patience; demonstrates persistence to drive change and contributes to a positive, productive work environment Actively listens and asks meaningful, relevant questions; able to partner effectively with remote team members across time zones Work management, organization, and planning Able to perform successfully in a fast-paced, intellectually intense, service-oriented environment; strong organizational and process management skills Ability to contribute to multiple workstreams simultaneously and prioritize efforts accordingly; demonstrated ability to drive projects to scheduled conclusion Proven experience working within Agile methodologies (Scrum, Kanban, or similar); comfortable with sprint ceremonies, backlog management, and iterative delivery What You'll Bring Bachelor's degree in Computer Science, Information Systems, Business, or a related technical field 3-5+ years of experience in business analysis or product management, with a track record of collecting and defining technical requirements for complex projects in an Agile environment Ability to write and interpret SQL; experience navigating databases and data models, with or without documentation Strong experience with enterprise software and/or technology platforms; familiarity with cloud-based technologies and integration patterns a plus Sound analytical skills combined with excellent written and oral communication; able to convey technical concepts clearly to non-technical stakeholders Proven ability to work effectively in a global environment with stakeholders at all levels; experience in professional services or other highly matrixed organizations preferred Who You'll Work With In this role, you will interact extensively with a diverse range of stakeholders from across the business, both geographically and functionally. You will partner closely with Product Owners, engineering and data teams, and business leaders to translate complex needs into actionable requirements. You will also collaborate broadly with other Agile squads and IT teams, as well as external vendors where relevant, making strong cross-functional relationship management a key part of this role. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
26/06/2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do This role is responsible for creating collaborative relationships and assisting with managing complex, cross-platform development requirements, participating in key projects across the organization. The role leverages strong collaborative decision-making, comprehensive problem solving, and substantial stakeholder management skills to deliver exceptional technical requirements definitions, as well as sound business value judgments and trade-off assessments. Work spans the full development lifecycle - from design and requirements discovery through development, testing, deployment, and ongoing end-user support. While project-based work will at times follow formal dev-cycles, it will also take place in the context of smaller, agile, less formal project structures. The work is iterative, intellectually intense, fast-paced, and highly visible. Success requires an individual who is both flexible and adaptable, with the ability to contribute effectively as a team member and as an individual contributor - and the capacity to be self-driven and self-organizing is equally critical to performing well in this position. In collaboration with the Product Owner and other development team members, you will be an impactful, quality-focused contributor embedded in an Agile squad. This role is responsible for leading requirements discovery for complex technical projects, backlog refinement, feature documentation, user support, and quality assurance. Responsibilities would include: Eliciting and documenting technical and business requirements for complex projects, translating stakeholder needs into well-defined user stories and acceptance criteria Understanding multiple data sources and underlying data models, and translating source-to-target mappings into scalable, practical solutions Assessing gaps between prioritized requirements and current capabilities; generating solution options and, using an agreed set of design principles, selecting the preferred path forward Developing comprehensive implementation plans and delivering output as defined in each project's goals and objectives Performing thorough testing and validation throughout the development lifecycle, diving deep into root cause analysis when issues arise Acting as a functional subject matter expert, partnering with technical teams to troubleshoot issues and redesign processes Curating and refining the product backlog; contributing to the development and tracking of the technical roadmap Developing training materials and delivering end-user training YOU'RE GOOD AT Problem solving and analytical thinking Analyzing and breaking down complex problem statements, structuring hypotheses, building thoughtful analyses, and bringing clarity to previously undefined problems Natural curiosity to understand how things work and why - our data, our processes, and our products. Desire to comprehend root causes when issues arise Desire and flexibility to work through details with keen attention to accuracy and interdependencies; comfortable working with ambiguity in an iterative environment Identifying and staying current on new technologies and trends relevant to your domain Communication, interpersonal, and teaming skills Works positively and collaboratively with others; builds strong and lasting relationships across functions, offices, and regions Adapts style to changing situations and audiences with tact, poise, and patience; demonstrates persistence to drive change and contributes to a positive, productive work environment Actively listens and asks meaningful, relevant questions; able to partner effectively with remote team members across time zones Work management, organization, and planning Able to perform successfully in a fast-paced, intellectually intense, service-oriented environment; strong organizational and process management skills Ability to contribute to multiple workstreams simultaneously and prioritize efforts accordingly; demonstrated ability to drive projects to scheduled conclusion Proven experience working within Agile methodologies (Scrum, Kanban, or similar); comfortable with sprint ceremonies, backlog management, and iterative delivery What You'll Bring Bachelor's degree in Computer Science, Information Systems, Business, or a related technical field 3-5+ years of experience in business analysis or product management, with a track record of collecting and defining technical requirements for complex projects in an Agile environment Ability to write and interpret SQL; experience navigating databases and data models, with or without documentation Strong experience with enterprise software and/or technology platforms; familiarity with cloud-based technologies and integration patterns a plus Sound analytical skills combined with excellent written and oral communication; able to convey technical concepts clearly to non-technical stakeholders Proven ability to work effectively in a global environment with stakeholders at all levels; experience in professional services or other highly matrixed organizations preferred Who You'll Work With In this role, you will interact extensively with a diverse range of stakeholders from across the business, both geographically and functionally. You will partner closely with Product Owners, engineering and data teams, and business leaders to translate complex needs into actionable requirements. You will also collaborate broadly with other Agile squads and IT teams, as well as external vendors where relevant, making strong cross-functional relationship management a key part of this role. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
