Lead Developer - CRM & Power Platform

Go back NICE - The National Institute for Health and Care Excellence

Lead Developer - CRM & Power Platform

The closing date is 28 June 2026

Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision making. As an organisation we all collaborate to achieve this goal by empowering our workforce to do great things!

Notes on completing your application: As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. Applications that provide tangible examples of real life experience with delivered outcomes are more likely to meet the standards of our shortlisting criteria.

While AI tools can support spelling, grammar, or formatting, we expect that the content of your application is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the DirectGov website for more information on eligibility. We reserve the right to close adverts early should we receive sufficient applications, so please don't delay your submission.

Main duties of the job

This is a senior hands on leadership role, requiring deep specialist expertise, strong technical decision making, and the ability to guide teams in delivering secure, high quality solutions.

You will shape delivery standards, influence architectural direction, and ensure solutions meet organisational, NHS and statutory requirements.

What you will do / bring to the role:

• Lead the design and development of Microsoft Power Platform business solutions built with Dynamics 365, Dataverse, Power Apps, Power Automate, CoPilot Studio, M365, Azure.
• Work within agile delivery teams with product owners, architects, engineers, and business stakeholders to translate complex needs into effective technical solutions.
• Ensure live services are operated and supported effectively in line with ITIL principles and processes.
• Build backlogs to support live service maintenance and delivery, including non functional and functional upgrades and enhancements.
• Mentor and support developers and technical specialists, helping to build capability and technical excellence across the engineering community.

About us

The Engineering team at NICE designs, builds, and runs the digital services that underpin the nationally relied upon health and care guidance used by millions of people. The team creates secure, reliable software that supports both internal guidance production and public facing services such as the NICE website, BNF, and Clinical Knowledge Summaries. Engineers work collaboratively in multidisciplinary teams, applying DevOps and secure by design principles to continuously improve live services and deliver meaningful digital outcomes.

We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment.

Benefits

• Generous NHS Pension - secure your future with one of the most rewarding pension schemes in the UK.
• Flexible working - enjoy a healthy work life balance with options like remote working, compressed hours and flexible start/finish times.
• Exclusive discounts - save on shopping, dining and more with a Blue Light Card.
• Time to recharge - start with 27 days' annual leave plus bank holidays.
• Inclusive staff networks - join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud - we celebrate diversity.
• Tailored development - grow your career with personalised learning and development opportunities.

Job responsibilities

To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job. Please see job description attached for full list of responsibilities.

Person Specification Education/Qualifications

• Holds highly developed specialist knowledge and expertise acquired through master's degree level or equivalent qualification/experience. Additionally holds specialist knowledge of the relevant area(s) of expertise as outlined in the person specification, acquired through relevant practical experience and training/development e.g. Dynamics 365 Functional Consultant (Sales) Power Platform Functional Consultant.

Experience / skills

• Describe how you have designed and implemented an MS Dynamics or PowerPlatform solution for customer management that enabled business benefits.
• Describe how you have worked with business teams to model a workflow and then design a solution.
• Describe your experience of working within agile multidisciplinary teams and how your technical expertise contributed to successful outcomes.
• Describe a situation where you have worked with a non technical stakeholder who had requirements that were not realistic. How did you manage this and what was the outcome?

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

NICE - The National Institute for Health and Care Excellence

£57,528 to £64,750 a year, pro rata.

Contract

Permanent

Working pattern

Full time, Flexible working, Compressed hours