About the Role
As a UX Researcher, you will work closely with product managers, designers, and developers to identify and prioritise research opportunities that satisfy both business and user goals.
Responsibilities
- Plan, gather, and analyse insights about users through new studies and reviews of existing data.
- Compile well documented research findings to deliver meaningful and actionable insights for internal consumption.
- Manage, execute, and analyse usability sessions, with support from other team members.
- Take full ownership of all UX research and run multiple streams of work simultaneously.
- Create a UX research roadmap for continuous improvement across the product.
- Advise on the most appropriate research methods based on your experience.
- Conduct competitor and exemplar analysis.
- Conduct workshops with internal stakeholders to align business needs.
- Serve as the voice of the user on your team, ensuring that products solve customers' problems while meeting commercial goals.
- Influence product and design decisions with excellent interpersonal skills in a fast paced environment.
Qualifications & Experience
- Comfortable working in a fast paced environment that thrives on delivering value frequently.
- Proven experience within UX research and remote testing tools.
- Ability to quickly and effectively share research results and formulate specific, answerable, and practical questions.
- Capacity to perform all research related tasks including research, planning, evaluation, and iteration.
- Proficiency in collaborating effectively with stakeholders and acting as a strategic partner in product decisions.
- Experience with user groups and feedback sessions.
- Strong desire for creative problem solving with a positive attitude.
- Proven competency in data analytics and qualitative aspects of UX research.
- Strong commercial acumen with a pragmatic attitude.
- Proven ability to implement appropriate qualitative research methods effectively.
- Proficiency in both qualitative and quantitative research methods.
Equal Opportunity Statement
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.