Go-fix is seeking a Help Desk Operations Manager in Dartford to oversee a busy help desk and manage a team of engineers. The ideal candidate will have extensive experience in help desk operations, delivering high customer service standards while efficiently managing workloads.
Responsibilities include supervising help desk operatives, handling customer inquiries, and updating client portals. A competitive salary of £40,000 - £55,000 plus overtime is offered, along with additional benefits such as a company vehicle, uniform, and performance-based progression.