Manager, Software Asset Management, Digital Risk
Location: London
Other locations: Primary Location Only
Requisition ID:
Within our rapidly growing Digital Risk practice, EY's Software Asset Management (SAM) competency is key to helping clients confidently navigate digital transformation. We mitigate financial, operational, and reputational risks tied to software licensing and optimisation. We seek a Manager to support critical SAM engagements and workstreams, delivering substantial value to our diverse client base.
The opportunity
As a Manager - SAM Services at EY, you will play a key role in delivering SAM advisory and implementation services to our diverse client base. You will be responsible for managing project workstreams, leading client interactions, and ensuring the successful execution of SAM strategies that help organizations optimize software costs, maintain compliance, and mitigate licensing risks. This role requires strong technical SAM expertise, a solid understanding of software licensing models, and effective project management skills.
Your key responsibilities
- Manage and deliver SAM projects and specific workstreams within larger SAM engagements, ensuring projects are on time, within budget, and meet client expectations.
- Lead day to day client interactions, presenting findings, facilitating workshops, and building strong working relationships.
- Develop and implement SAM policies, processes, and procedures in line with client requirements and industry best practices.
- Support clients in software audit defense, compliance assessments, and license reconciliation activities.
Technical Expertise & Advisory
- Apply expertise in software licensing models for key vendors to identify risks (e.g., Microsoft, Oracle, SAP, IBM, Adobe, Salesforce, ServiceNow).
- Utilize and optimize SAM tools (e.g., Flexera, Snow Software, ServiceNow SAM Pro) for effective data collection, reconciliation, and reporting.
- Conduct detailed analysis of software deployment data and license entitlements to identify compliance gaps and optimization opportunities.
- Provide practical recommendations to clients on software cost optimization and risk mitigation strategies.
- Collaborate effectively with cross functional EY teams, delivering integrated solutions.
- Coach and mentor junior team members, supporting their professional development and contributing to a positive team environment.
- Stay informed about industry trends, including cloud licensing, SaaS management, and ITAM best practices.
- Contribute to the development of proposals and thought leadership materials under the guidance of senior leadership.
Skills and attributes for success
- Strong understanding of software licensing models for major vendors (e.g., Microsoft, Oracle, SAP, IBM).
- Hands on experience with SAM tools (Flexera, Snow, ServiceNow, etc.) for data collection, reconciliation, and reporting.
- Experience in conducting software license compliance reviews and supporting audit defense.
- Excellent analytical, problem solving, and communication skills.
- Proven ability to manage project workstreams, work with teams from off shore delivery centres and deliver client facing outcomes.
To qualify for the role, you should have
- Solid experience in Software Asset Management, IT Asset Management, or IT Governance, with some of this experience in a project leadership or managerial capacity.
- Certifications: IAITAM Certified Software Asset Manager (CSAM), Microsoft Certified: SAM Fundamentals, FinOps (Preferred not mandatory).
- Experience in cloud software licensing (e.g., Azure, AWS) and SaaS management.
- Knowledge of ITAM frameworks (e.g., ISO/IEC 19770).
What we offer
EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. Our comprehensive Total Rewards package includes support for flexible working and career development, with benefits covering holidays, health and well being, insurance, savings and a wide range of discounts and offers.
- Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
- Our fully accredited EY Tech MBA by Hult International Business School focuses on technology, leadership and business skills; the entire program is delivered online and is available to all EY people irrespective of prior qualifications or location.
- Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.