We are looking for a Business Analyst - Custom Applications & Workflow to join our growing Technology team. In this role, you will focus on custom built internal applications and workflow solutions, partnering closely with business stakeholders and engineering teams to translate ideas into clear, build ready requirements. You will also support enterprise workflow platforms such as Asana or Monday, helping teams onboard, structure intake, and gain visibility into work in progress.
Responsibilities
- Custom Applications & AI-Adjacent Analysis
- Gather and document business and functional requirements for custom applications, internal tools, and/or AI solutions.
- Partner closely with engineers and integration teams to translate requirements into build ready specifications.
- Help define workflows, user journeys, edge cases, and exception handling for new solutions.
- Support initiatives that involve automation or AI adjacent capabilities, focusing on usability, adoption, and operational fit.
- Participate in delivery activities including backlog refinement, testing, UAT, and rollout support.
- Asana / Monday - Workflow Enablement
- Support enterprise use of project management tools (Asana/Monday) for intake, coordination, and workflow visibility.
- Configure and maintain intake forms, templates, standard workflows, and reporting views.
- Partner with teams to onboard new users and use cases, ensuring consistency and clarity.
- Ensure workflow tools support coordination and tracking rather than acting as systems of record.
- Collaboration & Delivery
- Work closely with product, program, and delivery leads to clarify scope and priorities.
- Collaborate with global stakeholders across time zones, particularly EMEA based teams.
- Ensure requirements and documentation are clear, structured, and easy for teams to work from.
- Contribute to continuous improvement of how custom solutions and workflows are delivered.
- Partner with business and technical teams to review existing tools and processes for newly acquired companies or onboarded teams, document gaps, and support transition to shared platforms and workflows.
Qualifications
- 4+ years of experience as a Business Analyst, Systems Analyst, or a similar role.
- Strong experience supporting custom applications, internal tools, or platform based solutions.
- Experience working closely with development or integration teams in build oriented environments.
- Hands on experience configuring or supporting Asana, Monday, or similar project management or workflow platforms.
- Ability to understand system interactions and data flows at a conceptual level.
- Strong communication, organization, and stakeholder management skills.
About You
- Curious, collaborative problem solver who enjoys rolling up your sleeves and working closely with teams to bring ideas to life through practical, build oriented solutions.
- Presents thoughtful judgment and a can do mindset when navigating evolving tools, platforms, and ways of working.
The TEAM is an equal opportunity employer. We do not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law. We value diversity, equity, and inclusion across our organization.