Senior Administrator

To provide comprehensive administrative support and to manage and coordinate the administrative and ancillary support function, ensuring the most efficient and effective use of resources.

The post holder will have line management responsibility for the administration, clerical and support staff, and will be responsible for the coordination of the validation of all reports coming into the service in regards to data quality and data completeness.

The post holder will be responsible for the assurance of meeting all local and national targets, flagging up any issues that may come to light.

• Ensuring all systems and processes are adequate and effective in ensuring all service users are received, treated and discharged from service within nationally and locally agreed timeframes.
• Ensure all service users are greeted into the clinic setting in a patient focused manner ensuring excellent customer service.
• Ensure systems are in place to ensure all patients that Do Not Attend are appropriately followed up or discharged according to clinical advice.
• Ensure the implementation and adherence to relevant Trust policies and procedures.

• 5x GCSE passes to include English and Maths.
• Worked in an admin role in a clinical setting.
• Minimum of 1 year management experience.
• Proficient with using MS office software.
• Familiar with EPR system.
• NVQ or equivalent in Leadership/management.

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years.

All positions within the Trust are subject to satisfactory pre employment checks. The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. Applicants are encouraged to apply if they have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer. The Trust is committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. We are strongly committed to removing barriers to employment for candidates from under represented groups, for example BAME, Disabled and LGBT+ communities.

We are proud to be an approved sponsor for the Skilled Worker visa. Applicants who require sponsorship may be considered if the role is eligible. The role may be closed at any time if sufficient applications have been received.