Job Title: Account Manager - South London
Overview
Our client is an award-winning, global market leader in the sector. Most UK supermarkets feature in their impressive client list. They are seeking an Account Manager to join the team.
Responsibilities
The Account Manager will act as the business' point of contact for the following sales support functions:
- Supply quotations
- Organise delivery of samples
- Coordinate new product designs and changes to artwork
- Manage the critical path for product launches with customers
- Arrange technical support from the UK if necessary
This role also involves:
- Managing vendor managed inventory and making accurate stock forecasts
- Proactively seeking repeat orders and maintaining regular contact with customers
- Handling administrative functions such as order processing, organising delivery times, and invoicing
Candidate Profile
- Experienced business-to-business customer service executive
- Excellent written and verbal communication skills, including good email writing and telephone manner
- Strong attention to detail and organizational skills
- Solid numerical abilities and familiarity with Excel
- Ability to work independently after initial training
- Assertive and balanced approach with customers
- Diplomatic, discreet and a collaborative team player
- Experience in the food retail sector is advantageous, but training will be provided
- Flexible and able to develop systems for administrative duties
Eligibility
Candidates must be residents of the UK and have recent experience in the print, packaging or paper sectors.