First-Line IT Help Desk Analyst

  • GSF Car Parts Limited
  • Wolverhampton, Staffordshire
  • 11/06/2026
Full time Information Technology Telecommunications IT Support

Job Description

GSF Car Parts Limited, based in Wolverhampton, is seeking a proactive and detail-oriented 1st Line Service Desk Analyst. This role involves providing first-line IT support to internal and external customers, addressing technical queries, and ensuring excellent customer service.

The ideal candidate should have strong communication skills, a basic understanding of IT systems, and the ability to work effectively under pressure. Shift work may be required, including weekends or evenings, in a mainly office-based setting.