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Lewisham and Greenwich NHS Trust 2.79K subscribers
Main area EPR Grade Band 8a Contract Fixed term: 12 months (Short term project ending 30 June 2027) Hours
- Full time
- Flexible working
37.5 hours per week Job ref 197-RF8322 Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.
Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary's Hospital in Sidcup.
We have recently launched our new vision and values to mark the LGT10 - the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.
Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as "good" or "outstanding" in over three-quarters of the services inspected by the Care Quality Commission.
Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.
LGT is a centre for the education and training of medical students enrolled with King's College London's GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.
We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICs in Bexley, Greenwich and Lewisham.
Job overview Reporting to the Integration Manager this position entails providing technical expertise and operational support for the Integration Engines across the Enterprise and Epic Bridges. The incumbent is accountable for ensuring the smooth operation of all Trust Integration Interfaces and the Integration platform.
The role involves assuming accountability for supporting and managing complex interfaces developed by the Trust.
Furthermore, the post holder will play a crucial role in analysing, designing, planning, and allocating resources for new Integration projects.
It is important that the individual in the role has an eye for detail, comes from an analytical background, and has planning and scheduling skills as well as knowledge of NHS and broader health systems integration.
Main duties of the job
- Using expert knowledge develop and manage the Trust Integration Engine interfaces (HL7, FHIR, DICOM, REST etc.)
- Development and management of complex Epic Bridges interfaces
- Reporting/Responding to Interfaces related Adverse Incidents and escalations
- Responsible for Trust Integration Engine health management, patching and updates
- Assisting Integration Analysts with complex issues resolution and ownership
- Responsible for leading new Integration Projects ensuring timely delivery working together with Integration Analysts, ITCS PMO, Integration manager and SLT
- Providing in-depth troubleshooting of complex integration issues
- Creating and managing a Knowledgebase of known issues
- Making sure availability, reliability and security of the Trust Integration Engine servers across the three trusts are maintained and working closely with Integration Engine service providers
- Accountable for Integration Documentation, making sure the documents are up to date
- Working with Integration analysts, Epic work-stream leads assisting with Epic Error resolutions
- Supporting transition of all messages, interfaces, APIs or SOAP services to alternative systems providers where required
- To support secure decommissioning of any legacy integration environments, data disposal, messaging retirement or transfers
- Responsible for ensuring Service Level Agreements are in place and support activities meet the requirements
- Work with stakeholders to understand and oversee the highly complex interfacing needs of the Trust
- The post-holder would be required to participate in the on-call rota for 24/7 support
- Managing the interface defect resolution process ensuring that any defects are resolved / tested and assured into each environment
Working for our organisation Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Detailed job description and main responsibilities Duties and Responsibilities
- Using expert knowledge develop and manage the Trust Integration Engine interfaces (HL7, FHIR, DICOM, REST etc.)
- Development and management of complex Epic Bridges interfaces
- Reporting/Responding to Interfaces related Adverse Incidents and escalations
- Responsible for Trust Integration Engine health management, patching and updates
- Assisting Integration Analysts with complex issues resolution and ownership
- Responsible for leading new Integration Projects ensuring timely delivery working together with Integration Analysts, ITCS PMO, Integration manager and SLT
- Providing in-depth troubleshooting of complex integration issues
- Creating and managing a Knowledgebase of known issues
- Making sure availability, reliability and security of the Trust Integration Engine servers across the three trusts are maintained and working closely with Integration Engine service providers
- Accountable for Integration Documentation, making sure the documents are up to date
- Working with Integration analysts, Epic work-stream leads assisting with Epic Error resolutions
- Supporting transition of all messages, interfaces, APIs or SOAP services to alternative systems providers where required
- To support secure decommissioning of any legacy integration environments, data disposal, messaging retirement or transfers
- Responsible for ensuring Service Level Agreements are in place and support activities meet the requirements of the SLA
- Work with stakeholders to understand and oversee the highly complex interfacing needs of the Trust
- The post-holder would be required to participate in the on-call rota for 24/7 support
- Managing the interface defect resolution process ensuring that any defects are resolved / tested and assured into each environment
Person specification Qualifications/ Education
- Bachelor's degree or equivalent in an IT discipline with relevant experience
- Master's degree or equivalent experience
- Certification or demonstrable working knowledge of Integration solutions and standards (HL7, FHIR)
- InterSystems HealthConnect Certification
- Epic Bridges Certification
- Experience of Healthcare Interfaces Development
- Extensive experience developing Interfaces to NHS Trusts specifications
- Experience of leveraging NHS England National APIs(Spine, CP-IS, FGM etc.) and interoperability standards
- Extensive experience in deploying and supporting an industry standard integration engine into an Acute Trust setting
- Extensive experience of release management, change control processes and incident management
- Extensive experience of programme budget setting, holding a delegated budget and safekeeping assets prior to hand- over to operations
- Experience of one or more off the shelf Integration Engines like- Mirth, Rhapsody etc.
Skills/Knowledge/ Ability
- Experience of DevOps processes, CI/CD, Agile methods etc.
- Extensive experience of business analysis and complex problem solving . click apply for full job details