Quality Manager

Are you a Quality Manager who is ready to take ownership of quality within a growing manufacturing business based in Smethwick? Do you have the drive to lead a team and implement a clear path to IATF16949 certification? Looking for a role where your impact will be seen, felt, and valued every day? If so, this could be the opportunity for you.

Our client, a forward-thinking manufacturer, is seeking an experienced Quality Manager to lead their QA function and drive their journey toward IATF16949 certification within the next three years.

This is a fantastic opportunity for a quality professional who thrives on continuous improvement, lean manufacturing, and driving cultural change. Working closely with the senior management team, you'll play a pivotal role in shaping quality standards and enhancing customer satisfaction across the business.

Benefits:

• Salary up to £42,000
• Location: Smethwick
• 4 day working week - Monday to Thursday
• Hours of work - 06:40am - 16:45pm
• Free onsite parking
• Auto enrolment pension

Key Responsibilities:

• Lead the QA department, setting clear objectives and mentoring team members to achieve operational excellence.
• Drive continuous improvement initiatives by monitoring internal quality rejections and customer satisfaction metrics, and implementing effective corrective actions.
• Manage quarantined materials, ensuring accurate tracking and system updates (Sage experience desirable).
• Address customer complaints with urgency and professionalism, including on-site resolution where required.
• Champion the use of Lean methodologies including 5 Whys, Kaizen, and 8D analysis.
• Develop and maintain quality manuals, procedures, and compliance documentation.
• Support health & safety initiatives within the QA area.
• Oversee production testing, root cause analysis, and implementation of preventative measures.

Skills/Experience required:

• Minimum 5 years' experience in a senior Quality role within a manufacturing environment.
• Strong understanding of quality management systems and a clear roadmap toward IATF16949 certification.
• Excellent leadership and communication skills with the ability to engage and influence across departments.
• Passionate about continuous improvement, with a hands-on, proactive approach.
• Familiarity with lean tools and methodologies

This role offers the chance to truly shape the future of a growing and ambitious business. If you're looking for a leadership role where you can drive meaningful change and make a lasting impact, we want to hear from you.

If this sounds like you, please apply today!