Product Manager

Job title: Product Manager - Customer App

Contract: 6 Months

Location: London (Hybrid - 3 days onsite; X2 days remote)

We are looking for an experienced Product Manager with strong app experience to support the ongoing development and optimisation of a large-scale customer-facing retail app used by millions of users.

Working within a Digital Product team, you will partner closely with engineering, design, and business stakeholders to deliver new features, enhancements, and improvements across the app. You will play a key role in shaping product initiatives, prioritising delivery, and ensuring high-quality digital experiences for customers.

This is a hands on contract role suited to a Product Manager who can quickly embed into an established team, take ownership of product initiatives, and deliver value in a fast paced environment.

Please note: Candidates must have a minimum of 3 years' Product Manager experience working on a customer-facing app. Experience within retail or consumer digital products is highly desirable.

• Managing product initiatives across a customer-facing app
• Working closely with engineering teams, designers, and stakeholders to deliver new features and product improvements
• Defining product requirements and prioritising work within Agile delivery teams
• Translating customer and business needs into clear product outcomes
• Managing product backlogs, roadmap priorities, and feature delivery
• Supporting the evolution of digital loyalty and customer engagement features
• Improving digital customer journeys across key retail experiences
• Monitoring product performance and identifying opportunities for optimisation

Food Retail Experience

Enhancing digital experiences connected to food services and improving customer journeys.

Loyalty & Customer Engagement

Driving improvements to the digital loyalty experience and increasing customer engagement.

Fashion & Beauty Digital Experience

Supporting the development of fashion and beauty journeys within the app.

• Minimum 3 years' Product Manager experience delivering customer-facing mobile apps
• Experience working closely with engineering and design teams
• Strong stakeholder management and communication skills
• Experience delivering products within Agile environments
• Ability to work autonomously and deliver quickly within contract roles

• Experience working within retail or eCommerce
• Experience with high-traffic consumer apps
• Exposure to loyalty platforms or digital engagement products