Service Desk Analyst - ITIL, Security Clearance (London)

Synapri is seeking a Service Desk professional in London for a 12-month contract. In this role, you will troubleshoot technical issues, manage Service Requests and Incidents, and contribute to the Knowledge Base.

Essential skills include a proactive approach, excellent communication, and a broad understanding of IT concepts. Experience in Service Desk environments is desirable. The position offers an opportunity to enhance service quality and improve processes.