Are you an experienced Quality Manager with a passion for ensuring excellence in production? Refresco UK, a leading manufacturer of soft drinks, is looking for a dynamic and detail oriented Quality Manager to join our team. In this key role, you will oversee and maintain the highest quality standards, ensuring the consistency and safety of our products. You'll lead a dedicated team, implement quality control processes, and collaborate with various departments to continuously improve production efficiency. At Refresco UK, we pride ourselves on our commitment to innovation and quality, and we're seeking a professional who shares our values. If you're ready to make an impact in a fast paced environment and contribute to the success of a leading brand, apply today!
Quality Manager - Refresco, Pontefract
Days, Monday to Friday
What's in it for you?
- 12.5% Annual bonus
- 28 days annual leave + bank holidays
- Option to purchase additional holidays
- 6% Employer pension
- Life assurance
- Employee referral scheme - earn a bonus for referring your friends or family
- GroceryAid - a support service offering financial, legal, wellbeing and practical support, advice and counselling
- Access to employee benefits platform - Cheers, including flexible benefits such as healthcare cover, dental insurance, car scheme, activities pass, financial services, will writing services, and more
Key responsibilities as the Factory Quality Manager at Refresco:
- Be accountable for factory implementation of Refresco UK's Quality Management agenda, complying with legal, group, and customer requirements and working closely with the site team to ensure that all aspects are performed in line with standards.
- Actively participate as part of Bondgates technical team in setting and improving the site Quality Management agenda and standards.
- Ensure due diligence can be demonstrated to satisfy the requirements of external agencies.
- Responsible for timely and accurate reporting of internal Refresco KPIs to the site management team.
- Ensure GMP and Hygiene standards are communicated to the operational teams and processes are in place to effectively monitor and manage them.
- Participate in site visits and 3rd party/customer audits, ensuring that corrective actions are implemented and drive quality improvement.
- React in a timely way to day to day quality/technical matters that arise, facilitating root cause determination and corrective action implementation and ensuring effective systems for:
- Control of non conforming items
- Management of customer and consumer complaints
- Proactively building relationships with Customer Technical Managers, ensuring effective communication internally and externally.
- Controlling the Quality Team expenditure against the agreed budget.
- Work closely with product/packaging implementation technologists and operational teams to ensure:
- The launch and trial of new products is completed promptly, meeting food safety, legal and customer requirements.
- Process changes are evaluated, risk assessed, validated and documented.
- Develop a succession plan to increase skills and flexibility throughout the site team.
- With the Standards & Compliance Manager and operational team ensure that internal audits are completed on schedule, root cause is determined and corrective actions are implemented to drive quality improvement.
- Assemble HACCP teams, complete and review studies to the required schedule.
About you
By nature, you are organised and persistent, able to lead a small team as well as influence larger teams. You will have a degree in Science or Food Technology or 5+ years' industry experience in a technical or quality based role (quality manager - technical manager - quality supervisor) and be fully conversant with modern manufacturing methodologies, along with demonstrable operational experience and significant exposure ideally within an FMCG environment. Bottling/beverage manufacturing experience preferred.
Refresco is an equal opportunity employer. We are fully committed to diversity and inclusion.