Helpdesk Administrator

As a Procurement Support Administrator, you'll play a key part in our help desk function, ensuring compliance and supporting colleagues and suppliers. This is an excellent opportunity for graduates or those seeking an entry level role with growth potential.

• Provide administrative support for our procurement help desk, following internal policies and compliance standards.
• Manage supplier account administration and maintain accurate records.
• Carry out User Acceptance Testing (UAT) for software updates to ensure smooth implementation.
• Resolve queries positively and efficiently, delivering a great customer experience.
• Work with the Procurement Support Desk Manager to improve processes and keep guides and instructions relevant.

• Strong communication skills - written and verbal - with a customer focused approach.
• Confidence using Microsoft Office applications (Word, Excel, Outlook).
• A proactive attitude to learning and adapting to change.
• Experience with Coupa or similar purchase to pay systems (advantageous but not essential).

We offer a comprehensive benefits package designed to support your wellbeing and growth, including competitive pay, pension plans, health and wellbeing programmes, learning opportunities, and career development.