Senior IT Service Manager - Hybrid, Resilience & Ops

  • Somerset Bridge
  • Bristol, Gloucestershire
  • 08/06/2026
Full time Information Technology Telecommunications

Job Description

Somerset Bridge in Bristol is seeking a Senior IT Service Manager responsible for the end-to-end delivery and improvement of Technology Services across the Group. You will lead operational support teams and oversee service performance, major incident management, and ensure platforms operate reliably and securely.

The ideal candidate will have strong experience in IT service management and crisis management, as well as excellent stakeholder communication skills. The role offers a competitive package and hybrid working arrangements.