Somerset Bridge

Somerset Bridge in Bristol is seeking a Senior IT Service Manager responsible for the end-to-end delivery and improvement of Technology Services across the Group. You will lead operational support teams and oversee service performance, major incident management, and ensure platforms operate reliably and securely. The ideal candidate will have strong experience in IT service management and crisis management, as well as excellent stakeholder communication skills. The role offers a competitive package and hybrid working arrangements.

Senior IT Service Manager Department: SBSS IT Employment Type: Permanent - Full Time Location: Bristol Compensation: Competitive package Description The Senior IT Service Manager is responsible for the end-to-end delivery, stability, and continuous improvement of Technology Services across the Group. The role ensures platforms, applications, and end user services operate reliably, securely, and in line with business priorities, regulatory requirements, and operational resilience standards. Providing senior leadership across IT service management, you will oversee operational support teams and act as the key authority for service performance, major incident management (including BCP), executive reporting, and technology resilience. What you'll be responsible for: Service Desk & End-User Support Lead the Group Service Desk, ensuring consistent, high-quality support across all locations. Define and monitor SLAs, KPIs, and customer satisfaction, driving continuous improvement and automation. Oversee effective incident management, including triage, escalation, and communication. Application & Platform Support Own support for business-critical applications, ensuring performance and availability targets are met. Establish clear support models, governance, and escalation paths with teams and suppliers. Oversee platforms including Unified Communications and Microsoft 365, ensuring reliability, performance, and adoption. Major Incident & Service Performance Act as senior escalation point for major incidents, leading response, communications, and recovery. Own service performance reporting, delivering clear insights and trends to senior leadership. Drive continual improvement through data, service reviews, and performance analysis. Problem & Change Management Lead problem management to reduce recurring incidents, ensuring root cause analysis and action tracking. Oversee change governance, ensuring changes are assessed, controlled, and aligned to risk and business priorities. Set service acceptance standards for new or changed services. Business Resilience (BCP / DR) Provide leadership for IT resilience through oversight of BCP and DR capabilities. Ensure critical services have robust, tested plans and that risks, gaps, and test outcomes are addressed. ITSM Framework & Service Management Own the ITSM operating model, aligned to ITIL and integrated with risk and security. Drive improvements across service catalogue, request fulfilment, knowledge management, and asset/configuration management. Lead service level management maturity, including service reviews and experience-led measures. People Leadership Lead and develop multidisciplinary teams across Service Desk, Application Support, Platforms, and Resilience. Build a strong service-focused culture with clear objectives, accountability, and continuous development. Governance, Risk & Compliance Ensure alignment with risk appetite, security standards, and regulatory requirements. Support audits and proactively identify and manage operational and resilience risks. What you'll need: Essential Proven senior IT Service Management or Technology Operations experience. Strong knowledge of ITIL-aligned service management practices. Experience leading major incident and crisis management. Track record managing large-scale service desk and application support functions. Excellent stakeholder management and executive communication skills. Experience working within regulated or risk-focused environments. Desirable Experience with Microsoft 365 and Unified Communications platforms. Exposure to Business Continuity, Disaster Recovery, or operational resilience. Familiarity with FCA/PRA requirements or ISO 22301. Experience producing senior or Board-level service and risk reporting. Our Benefits Hybrid working - 2 days in the office and 3 days working from home 25 days annual leave, rising to 27 days over 2 years' service and 30 days after 5 years' service. Plus bank holidays! Discretionary annual bonus Pension scheme - 5% employee, 6% employer Flexible working - we will always consider applications for those who require less than the advertised hours Flexi-time Healthcare Cash Plan - claim cashback on a variety of everyday healthcare costs Electric vehicle - salary sacrifice scheme 100's of exclusive retailer discounts Professional wellbeing, health & fitness app - Wrkit Enhanced parental leave, including time off for IVF appointments Religious bank holidays - if you don't celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year. Life Assurance - 4 times your salary 25% Car Insurance Discount 20% Travel Insurance Discount Cycle to Work Scheme Employee Referral Scheme Community support day

A leading analytics firm in East Grinstead seeks a Data Enrichment Manager to lead the Data Enrichment Team. This role involves developing the data enrichment strategy and ensuring the effective use of data for pricing accuracy and customer understanding. The successful candidate will manage team performance, explore new data sources, and work cross-functionally to support business objectives. Benefits include hybrid working, generous annual leave, and a discretionary annual bonus.

Data Enrichment Manager Department: SBISL Data Enrichment Employment Type: Permanent - Full Time Location: East Grinstead Compensation: Up to £90,000 / year Description At Somerset Bridge Group we are seeking a Data Enrichment Manager to build and lead our Data Enrichment Team, supporting the Head of Analytics and R&D in achieving the overall objectives of the function as a whole. The successful candidate will take ownership of developing and delivering the company's data enrichment strategy, ensuring the effective use of internal and external data to enhance pricing accuracy, underwriting insight and customer understanding. Through innovative and responsible use of data, help the business deliver the right prices to the right customers in a dynamic and competitive market, driving sustainable growth, improved trading performance and fair value for customers in line with regulatory expectations and company goals. What you'll be responsible for: Lead the Data Enrichment Team towards the delivery of objectives Manage workload, prioritize and delegate tasks within the Data Enrichment Team to ensure timely delivery of initiatives Define clear goals for the team, provide constructive feedback, and support professional development Motivate members of the Data Enrichment Team Continuously search for available new data sources Deliver a steady flow of high-quality rate change proposals Oversee deployment of approved rate changes Liaise with other teams (Trading, Finance, and operational teams, etc.) to highlight predicted impact of upcoming rate changes Collaborate with IT and data engineering teams to ensure data infrastructure and pipelines are robust, scalable, and secure Always keep customers in mind to ensure good value to customers, with extra attention to vulnerable customers Stay informed on market developments, competitor activity, and emerging trends; react if/as necessary Understand all the data currently available; highlight concerns & propose solutions Identify opportunities to harvest value from existing or new data sources; generate new rating factors Work with internal stakeholders and suppliers to explore new data enrichment opportunities (DPIA, contracts, invoices, etc.) Fully understand every aspect of the premium calculation; understand how RADAR and rate changes in RADAR work Stay abreast of the latest advancements in data science and machine learning, identify opportunities to incorporate new technologies and methodologies into the team's work Promote a culture of continuous learning, encourage the exploration of innovative data-driven solutions Identify leaks & opportunities and propose pricing adjustments to improve performance Identify, report, and action breaches and pricing errors Work with internal stakeholders and suppliers to deliver objectives (contracts, DPIAs, invoices, co-funds, etc.) Ensure compliance with all relevant regulatory requirements and industry standards in pricing strategies and practices Promote data governance best practices, ensuring data integrity, quality, and security in all pricing activities Document rate changes, models, processes, and analytical methodologies for transparency and audit purposes Continuously search for ways to do things better; question everything, think outside the box What you'll need: Strong management and mentoring skills to develop a high-performing team of pricing professionals Strong analytical mindset Logical thinker Question everything; search for innovative new solutions Passion for data driven decisions Underwriting experience Proficiency in pricing techniques, statistical modelling, and predictive analytics Knowledge of the insurance market and competitive dynamics Commercial awareness and drive for practical outcomes Comprehensive understanding of the motor insurance industry, its regulatory environment, and market trends Ability to develop long-term pricing strategies that balance customer satisfaction, profitability, and market competitiveness Exceptional capability to interpret and synthesize large and complex datasets into actionable pricing recommendations Advanced knowledge of tools such as RADAR, Python, R, SQL, Excel, and data visualization platforms (e.g., Tableau, Power BI) Strong cross-functional collaboration Good communication skills; ability to present complex data insights clearly and persuasively to both technical and non-technical audiences (both in writing and verbal) Desire and capability of strategic planning Strong prioritization and delegation skills Deep knowledge of statistical methods and general insurance pricing methods and techniques Stakeholder management skills Programming skills Deep knowledge and understanding of data science / mathematics (at least one area) would be an advantage Our Benefits Hybrid working - 2 days in the office and 3 days working from home 25 days annual leave, rising to 27 days over 2 years' service and 30 days after 5 years' service. Plus bank holidays! Discretionary annual bonus Pension scheme - 5% employee, 6% employer Flexible working - we will always consider applications for those who require less than the advertised hours Flexi-time Healthcare Cash Plan - claim cashback on a variety of everyday healthcare costs Electric vehicle - salary sacrifice scheme 100's of exclusive retailer discounts Professional wellbeing, health & fitness app - Wrkit Enhanced parental leave, including time off for IVF appointments Religious bank holidays - if you don't celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year. Life Assurance - 4 times your salary 25% Car Insurance Discount 20% Travel Insurance Discount Cycle to Work Scheme Employee Referral Scheme Community support day

Somerset Bridge in Bristol is seeking an Information Governance Manager to design and improve the Information Governance Framework. You will lead governance across policies and standards while ensuring compliance with UK GDPR and FCA regulations. The ideal candidate will manage cyber security and data protection teams, establish audit-ready standards, and provide oversight across governance frameworks. The position offers a hybrid work model and a range of benefits.

Information Governance Manager Department: SBSS Enterprise Data Management Employment Type: Permanent - Full Time Location: Bristol Compensation: Up to £90,000 / year Description SBG are excited to be recruiting a newly created senior role responsible for designing, embedding, and continuously improving our Information Governance Framework. You will own and lead governance across Tier 1 policy, Tier 2 standards, and supporting controls, driving data and AI governance while ensuring compliance with UK GDPR, DPA 2018, FCA regulations, and Cyber Essentials Plus. Leading a Cyber Specialist and Data Protection team, you'll provide oversight across information security, cyber incident response, and employee awareness - ensuring SBG meets its obligations to customers, regulators, and the Board. Working closely with Enterprise Data & Security, Legal, Procurement, Risk, and Technology, you'll establish practical, proportionate, and audit-ready standards that underpin our Databricks platform and support secure, responsible AI adoption. What you'll be responsible for: Governance & Framework Own and maintain the Information Governance Policy (Tier 1), presenting updates to the Board and CIO. Develop, review, and publish all Tier 2 standards annually. Maintain a governance register of standards and controls. Lead or contribute to governance forums and committees. Data Protection & Privacy Lead UK GDPR compliance, including ROPA, DPIAs, data breaches, and DSARs. Support or act as DPO and liaise with the ICO. Strengthen data protection controls across systems and the data platform. Cyber Security & Incident Response Provide direction to cyber security activities and controls. Own the Cyber Incident Response Plan, including escalation procedures. Maintain Cyber Essentials Plus and support future ISO 27001 readiness. Lead response to major cyber or data incidents. AI & Data Governance Develop and embed AI governance standards. Enforce data governance (classification, quality, access) within Unity Catalog. Support assessment and onboarding of third-party AI tools. People, Culture & Suppliers Lead, coach, and develop the cyber and data protection team. Deliver employee awareness and training programmes. Oversee supplier security assessments and risk registers. Engage with regulators and external bodies. Risk & Regulatory Identify and manage information governance and cyber risks. Ensure alignment with FCA requirements and strong customer outcomes. What you'll need: Strong expertise in UK GDPR and practical experience with DPIAs, DSARs, and breaches. Experience implementing cyber or data governance frameworks (e.g. Cyber Essentials Plus, ISO 27001). Proven people management within technical or compliance teams. Ability to translate complex risk into clear, board-level communication. Experience creating governance policies, standards, and frameworks from scratch. Strong stakeholder management across business, legal, and technology. Experience with incident response planning, risk management, and audit readiness. Understanding of AI governance and data platform controls (ideally Databricks). Experience managing supplier security risk. Knowledge of FCA expectations within financial services. Excellent communication, organisation, and prioritisation skills. Our Benefits Hybrid working - 2 days in the office and 3 days working from home 25 days annual leave, rising to 27 days over 2 years' service and 30 days after 5 years' service. Plus bank holidays! Discretionary annual bonus Pension scheme - 5% employee, 6% employer Flexible working - we will always consider applications for those who require less than the advertised hours Flexi-time Healthcare Cash Plan - claim cashback on a variety of everyday healthcare costs Electric vehicle - salary sacrifice scheme 100's of exclusive retailer discounts Professional wellbeing, health & fitness app - Wrkit Enhanced parental leave, including time off for IVF appointments Religious bank holidays - if you don't celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year. Life Assurance - 4 times your salary 25% Car Insurance Discount 20% Travel Insurance Discount Cycle to Work Scheme Employee Referral Scheme Community support day

A leading insurance company located in Bristol seeks a Data Architect to shape data design and management. The role involves defining architectural principles for data estate governance, optimizing ETL/ELT pipelines, and ensuring compliance with regulatory standards. The ideal candidate has significant experience in data architecture and engineering, particularly within Microsoft Azure and Databricks, while delivering high-performance data solutions. This position supports innovation in advanced analytics and AI-driven insights, offering a hybrid working model and numerous benefits.

Somerset Bridge is looking for a proactive Senior Administrator to join our Legal Team in Bristol. You will provide essential administrative support, managing legal workflows and ensuring compliance with regulatory standards. This role includes responsibilities such as drafting legal documents and maintaining the contract database. We offer benefits like hybrid working options, 25 days annual leave, a discretionary bonus, and a comprehensive healthcare plan.

Senior Administrator Department: SBSS Legal Employment Type: Permanent - Full Time Location: Bristol Compensation: Up to £30,000 / year Description We are seeking a proactive and detail-oriented Senior Administrator to provide essential administrative support to our Legal Team. This role is pivotal in maintaining the smooth operation of the Legal Department by managing systems and processes, enhancing the efficiency of legal workflows, and ensuring compliance with regulatory standards. Flexible working options available - part-time hours or a four-day week. This role is also available to internal applicants as a secondment opportunity with the potential to go permanent. What you'll be responsible for: Provide administrative support ensuring key deadlines are met. Assist the Legal Team with drafting various legal documents, ensuring accuracy and compliance with legal standards. Oversee the maintenance and organisation of the company's contract database, ensuring all contracts are up-to-date and easily accessible. Perform first line reviews of low-value contracts and NDAs, identifying any potential issues and ensuring compliance with company policies. Manage the company's DocuSign system, distributing contracts for signature and ensuring timely execution. Attend meetings and accurately document minutes, providing clear and concise records of discussions and decisions. Conducting research on various legal issues, regulations, and case law relevant to the insurance industry. Collaborate with the Procurement Team to complete due diligence responses from suppliers, ensuring smooth and efficient operations. What you'll need: Some proven experience as an Administrator, demonstrating the ability to handle tasks effectively. Proficiency in using IT systems and software, including Microsoft Office, document management systems and e-signature platforms like DocuSign. Strong attention to detail, ensuring accuracy in document drafting and contract reviews. Excellent verbal and written communication skills, with the ability to convey information clearly and concisely in a legal context. Ability to adapt to the changing requirements of the business and handle multiple tasks efficiently. Strong teamwork skills, with the ability to collaborate effectively with colleagues in the Legal and Procurement Teams. Ability to analyse legal issues and interpret regulations. Our Benefits Hybrid working - 2 days in the office and 3 days working from home 25 days annual leave, rising to 27 days over 2 years' service and 30 days after 5 years' service. Plus bank holidays! Discretionary annual bonus Pension scheme - 5% employee, 6% employer Flexible working - we will always consider applications for those who require less than the advertised hours Flexi-time Healthcare Cash Plan - claim cashback on a variety of everyday healthcare costs Electric vehicle - salary sacrifice scheme 100's of exclusive retailer discounts Professional wellbeing, health & fitness app - Wrkit Enhanced parental leave, including time off for IVF appointments Religious bank holidays - if you don't celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year. Life Assurance - 4 times your salary 25% Car Insurance Discount 20% Travel Insurance Discount Cycle to Work Scheme Employee Referral Scheme Community support day

Data Architect Department: SBSS Enterprise Data Management Employment Type: Permanent - Full Time Location: Newcastle Compensation: Up to £88,000 / year Description Somerset Bridge Group is one of the UK's fastest growing insurance businesses, supporting brands such as GoSkippy and Vavista. With offices in Bristol, Newcastle and Gibraltar, we provide straightforward motor insurance to over 740,000 customers each year, backed by a friendly, customer focused team. We're proud of our award winning success including Personal Lines Broker of the Year, MGA of the Year and Digital Initiative of the Year reflecting our commitment to innovation and excellent service. Alongside continued growth, we're dedicated to making a positive impact, having planted more than 419,000 trees through our environmental partnership with Vavista. As a Data Architect at Somerset Bridge Group, you'll play a key role in shaping how data is designed, managed and used across the business. You'll set the architectural direction for our data estate - from the point data first lands on the platform, through the Bronze, Silver and Gold layers of our Medallion Architecture, and all the way to analytics, AI and self service reporting. Working within the Microsoft Azure and Databricks ecosystem, you'll help build a data platform that's scalable, flexible and built to last. Your work will directly support high impact use cases, including advanced analytics, pricing models, AI/ML solutions and regulatory reporting - ensuring teams across the business can trust and use data with confidence. You'll collaborate closely with colleagues in Data Engineering, Data Science, Pricing, Platform Engineering and MLOps, acting as a trusted partner and technical authority. Together, you'll define clear standards for how data is structured, governed and consumed, helping the organisation grow without unnecessary complexity or fragmentation. This is a great opportunity for someone who enjoys balancing strategic thinking with hands on collaboration - influencing how data is used across the organisation as Somerset Bridge Group continues its journey towards its Top 5 in 5 ambition. What you'll be responsible for: Data Architecture & Modelling Define and own the architectural principles, standards and policies governing SBG's data estate from the landing zone through to the Gold layer. Design and govern the Medallion Architecture (Bronze / Silver / Gold), ensuring every layer is built for analytics, AI/ML and self service consumption. Own data modelling standards - conceptual, logical and physical - and ensure models are fit for both regulatory reporting and AI-driven insight. Define Unity Catalog structure, metadata standards and data lineage governance across the estate. Data Ingestion & Processing Define ingestion standards and data contracts for data arriving from the landing zone into the Bronze layer, working in partnership with the Development and Application Management team. Design and optimise ETL/ELT pipeline frameworks using Databricks, Delta Lake and Azure Data Factory. Ensure Silver and Gold layer data products are fit for purpose for analytics, pricing, AI and ML model consumption. Optimise data pipelines for efficiency, cost effectiveness and high performance, leveraging Databricks for big data processing and machine learning. Governance & Standards Act as the architectural authority for the data estate - reviewing designs, enforcing standards and preventing platform fragmentation as SBG scales. Ensure all data architecture decisions align with regulatory requirements - FCA, GDPR, Solvency II, IFRS 17 and BCBS 239. Define and maintain data architecture policies and guidelines ensuring long term scalability and sustainability. Analytics & AI Enablement Design the Gold layer to ensure data products are structured, documented and accessible for self service analytics and AI/ML model consumption. Collaborate with ML Ops and Data Science teams to define data product standards and feature engineering patterns. Evaluate and lead adoption of emerging Azure and Databricks capabilities - including Microsoft Fabric, OneLake and DirectLake - where they advance the data architecture. Drive innovation by evaluating and implementing emerging cloud based data technologies to enhance SBG's competitive advantage. Risk & Regulatory Proactively identify, manage and mitigate architectural and data risks encountered in day to day delivery. Act with integrity, adhering to FCA regulatory frameworks and ensuring best possible outcomes for customers. What you'll need: Strong stakeholder management across business, IT and compliance teams. Excellent communication, collaboration and influencing skills at all levels of an organisation. Experience leading data architecture and engineering teams in an enterprise environment. Ability to define and implement a data strategy aligned with business objectives. Proven track record of delivering enterprise scale data solutions with a focus on performance, security and scalability. Experience in regulated financial services, ensuring compliance with industry standards. Deep expertise in data modelling - conceptual, logical and physical. Data warehousing and data lake architecture for high performance analytics. ETL/ELT pipeline development and optimisation to support large scale data processing. Data integration across structured and unstructured sources, ensuring high availability. Metadata management and governance to maintain data quality and lineage. Experience defining data contracts and ingestion standards between source delivery teams and the data estate. Deep expertise in Microsoft Azure cloud services - ADF, ADLS, Synapse, Purview. Databricks - Delta Lake architecture, optimisation and advanced data processing. Apache Spark for large scale distributed computing and performance tuning. Microsoft Fabric - OneLake and DirectLake integration. Azure Synapse Analytics for enterprise scale data warehousing. Infrastructure as Code (Terraform or Azure Bicep) to automate cloud deployments. CI/CD pipelines with Azure DevOps or GitHub Actions for automated deployment of data pipelines. MLOps best practices - MLflow, Databricks Model Serving, Feature Store. Knowledge of IFRS 17, BCBS 239, UK Data Protection Act and Solvency II compliance. Experience with pricing models, claims processing and fraud detection in the insurance sector. Strong problem solving skills and ability to translate business needs into technical solutions. Ability to document and present complex data architectures to technical and non technical stakeholders. Our Benefits Hybrid working - 2 days in the office and 3 days working from home. 25 days annual leave, rising to 27 days over 2 years' service and 30 days after 5 years' service. Plus bank holidays! Discretionary annual bonus. Pension scheme - 5% employee, 6% employer. Flexible working - we will always consider applications for those who require less than the advertised hours. Flexi time. Healthcare Cash Plan - claim cashback on a variety of everyday healthcare costs. Electric vehicle - salary sacrifice scheme. 100's of exclusive retailer discounts. Professional wellbeing, health & fitness app - Wrkit. Enhanced parental leave, including time off for IVF appointments. Religious bank holidays - if you don't celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year. Life Assurance - 4 times your salary. 25% Car Insurance Discount. 20% Travel Insurance Discount. Cycle to Work Scheme. Employee Referral Scheme. Community support day.

A leading insurance company in Newcastle upon Tyne is seeking a Data Architect to define architectural standards and manage the data solution frameworks. You'll be responsible for the design and governance of the Medallion Architecture and will lead the development of data pipelines and ingestion standards. This role offers a hybrid working model, competitive salary, and a range of employee benefits including extensive annual leave and a pension scheme.

Information Governance Manager Department: SBSS Enterprise Data Management Employment Type: Permanent - Full Time Location: Newcastle Compensation: Up to £90,000 / year SBG are excited to be recruiting a newly created senior role responsible for designing, embedding, and continuously improving our Information Governance Framework. You will own and lead governance across Tier 1 policy, Tier 2 standards, and supporting controls, driving data and AI governance while ensuring compliance with UK GDPR, DPA 2018, FCA regulations, and Cyber Essentials Plus. Leading a Cyber Specialist and Data Protection team, you'll provide oversight across information security, cyber incident response, and employee awareness - ensuring SBG meets its obligations to customers, regulators, and the Board. Working closely with Enterprise Data & Security, Legal, Procurement, Risk, and Technology, you'll establish practical, proportionate, and audit-ready standards that underpin our Databricks platform and support secure, responsible AI adoption. What you'll be responsible for: Governance & Framework Own and maintain the Information Governance Policy (Tier 1), presenting updates to the Board and CIO. Develop, review, and publish all Tier 2 standards annually. Maintain a governance register of standards and controls. Lead or contribute to governance forums and committees. Data Protection & Privacy Lead UK GDPR compliance, including ROPA, DPIAs, data breaches, and DSARs. Support or act as DPO and liaise with the ICO. Strengthen data protection controls across systems and the data platform. Cyber Security & Incident Response Provide direction to cyber security activities and controls. Own the Cyber Incident Response Plan, including escalation procedures. Maintain Cyber Essentials Plus and support future ISO 27001 readiness. Lead response to major cyber or data incidents. AI & Data Governance Develop and embed AI governance standards. Enforce data governance (classification, quality, access) within Unity Catalog. Support assessment and onboarding of third-party AI tools. People, Culture & Suppliers Lead, coach, and develop the cyber and data protection team. Deliver employee awareness and training programmes. Oversee supplier security assessments and risk registers. Engage with regulators and external bodies. Risk & Regulatory Identify and manage information governance and cyber risks. Ensure alignment with FCA requirements and strong customer outcomes. What you'll need: Strong expertise in UK GDPR and practical experience with DPIAs, DSARs, and breaches. Experience implementing cyber or data governance frameworks (e.g. Cyber Essentials Plus, ISO 27001). Proven people management within technical or compliance teams. Ability to translate complex risk into clear, board-level communication. Experience creating governance policies, standards, and frameworks from scratch. Strong stakeholder management across business, legal, and technology. Experience with incident response planning, risk management, and audit readiness. Understanding of AI governance and data platform controls (ideally Databricks). Experience managing supplier security risk. Knowledge of FCA expectations within financial services. Excellent communication, organisation, and prioritisation skills. Our Benefits Hybrid working - 2 days in the office and 3 days working from home 25 days annual leave, rising to 27 days over 2 years' service and 30 days after 5 years' service. Plus bank holidays! Discretionary annual bonus Pension scheme - 5% employee, 6% employer Flexible working - we will always consider applications for those who require less than the advertised hours Flexi-time Healthcare Cash Plan - claim cashback on a variety of everyday healthcare costs Electric vehicle - salary sacrifice scheme 100's of exclusive retailer discounts Professional wellbeing, health & fitness app - Wrkit Enhanced parental leave, including time off for IVF appointments Religious bank holidays - if you don't celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year. Life Assurance - 4 times your salary 25% Car Insurance Discount 20% Travel Insurance Discount Cycle to Work Scheme Employee Referral Scheme Community support day

Somerset Bridge in Newcastle upon Tyne is seeking an Information Governance Manager to design and improve the Information Governance Framework. In this senior role, you will own governance policies and lead a Cyber Specialist team to ensure compliance with UK GDPR and other regulations. The ideal candidate will have strong experience in data governance, managing teams, and effective communication of risks at the board level. The position offers a hybrid working model and a competitive salary up to £90,000.

Data Architect Department: SBSS Enterprise Data Management Employment Type: Permanent - Full Time Location: Bristol Compensation: Up to £88,000 / year Description Somerset Bridge Group is one of the UK's fastest growing insurance businesses, supporting brands such as GoSkippy and Vavista. With offices in Bristol, Newcastle and Gibraltar, we provide straightforward motor insurance to over 740,000 customers each year, backed by a friendly, customer focused team. We're proud of our award winning success-including Personal Lines Broker of the Year, MGA of the Year and Digital Initiative of the Year-reflecting our commitment to innovation and excellent service. Alongside continued growth, we're dedicated to making a positive impact, having planted more than 419,000 trees through our environmental partnership with Vavista. As a Data Architect at Somerset Bridge Group, you'll play a key role in shaping how data is designed, managed and used across the business. You'll set the architectural direction for our data estate - from the point data first lands on the platform, through the Bronze, Silver and Gold layers of our Medallion Architecture, and all the way to analytics, AI and self service reporting. Working within the Microsoft Azure and Databricks ecosystem, you'll help build a data platform that's scalable, flexible and built to last. Your work will directly support high impact use cases, including advanced analytics, pricing models, AI/ML solutions and regulatory reporting - ensuring teams across the business can trust and use data with confidence. You'll collaborate closely with colleagues in Data Engineering, Data Science, Pricing, Platform Engineering and MLOps, acting as a trusted partner and technical authority. Together, you'll define clear standards for how data is structured, governed and consumed, helping the organisation grow without unnecessary complexity or fragmentation. This is a great opportunity for someone who enjoys balancing strategic thinking with hands on collaboration - influencing how data is used across the organisation as Somerset Bridge Group continues its journey towards its Top 5 in 5 ambition. What you'll be responsible for: Data Architecture & Modelling Define and own the architectural principles, standards and policies governing SBG's data estate from the landing zone through to the Gold layer. Design and govern the Medallion Architecture (Bronze / Silver / Gold), ensuring every layer is built for analytics, AI/ML and self service consumption. Own data modelling standards - conceptual, logical and physical - and ensure models are fit for both regulatory reporting and AI driven insight. Define Unity Catalog structure, metadata standards and data lineage governance across the estate. Data Ingestion & Processing Define ingestion standards and data contracts for data arriving from the landing zone into the Bronze layer, working in partnership with the Development and Application Management team. Design and optimise ETL/ELT pipeline frameworks using Databricks, Delta Lake and Azure Data Factory. Ensure Silver and Gold layer data products are fit for purpose for analytics, pricing, AI and ML model consumption. Optimise data pipelines for efficiency, cost effectiveness and high performance, leveraging Databricks for big data processing and machine learning. Governance & Standards Act as the architectural authority for the data estate - reviewing designs, enforcing standards and preventing platform fragmentation as SBG scales. Ensure all data architecture decisions align with regulatory requirements - FCA, GDPR, Solvency II, IFRS 17 and BCBS 239. Define and maintain data architecture policies and guidelines ensuring long term scalability and sustainability. Analytics & AI Enablement Design the Gold layer to ensure data products are structured, documented and accessible for self service analytics and AI/ML model consumption. Collaborate with ML Ops and Data Science teams to define data product standards and feature engineering patterns. Evaluate and lead adoption of emerging Azure and Databricks capabilities - including Microsoft Fabric, OneLake and DirectLake - where they advance the data architecture. Drive innovation by evaluating and implementing emerging cloud based data technologies to enhance SBG's competitive advantage. Risk & Regulatory Proactively identify, manage and mitigate architectural and data risks encountered in day to day delivery. Act with integrity, adhering to FCA regulatory frameworks and ensuring best possible outcomes for customers. What you'll need: Strong stakeholder management across business, IT and compliance teams. Excellent communication, collaboration and influencing skills at all levels of an organisation. Experience leading data architecture and engineering teams in an enterprise environment. Ability to define and implement a data strategy aligned with business objectives. Proven track record of delivering enterprise scale data solutions with a focus on performance, security and scalability. Experience in regulated financial services, ensuring compliance with industry standards. Deep expertise in data modelling - conceptual, logical and physical. Data warehousing and data lake architecture for high performance analytics. ETL/ELT pipeline development and optimisation to support large scale data processing. Data integration across structured and unstructured sources, ensuring high availability. Metadata management and governance to maintain data quality and lineage. Experience defining data contracts and ingestion standards between source delivery teams and the data estate. Deep expertise in Microsoft Azure cloud services - ADF, ADLS, Synapse, Purview. Databricks - Delta Lake architecture, optimisation and advanced data processing. Apache Spark for large scale distributed computing and performance tuning. Microsoft Fabric - OneLake and DirectLake integration. Azure Synapse Analytics for enterprise scale data warehousing. Infrastructure as Code (Terraform or Azure Bicep) to automate cloud deployments. CI/CD pipelines with Azure DevOps or GitHub Actions for automated deployment of data pipelines. MLOps best practices - MLflow, Databricks Model Serving, Feature Store. Knowledge of IFRS 17, BCBS 239, UK Data Protection Act and Solvency II compliance. Experience with pricing models, claims processing and fraud detection in the insurance sector. Strong problem solving skills and ability to translate business needs into technical solutions. Ability to document and present complex data architectures to technical and non technical stakeholders Our Benefits Hybrid working - 2 days in the office and 3 days working from home 25 days annual leave, rising to 27 days over 2 years' service and 30 days after 5 years' service. Plus bank holidays! Discretionary annual bonus Pension scheme - 5% employee, 6% employer Flexible working - we will always consider applications for those who require less than the advertised hours Flexi time Healthcare Cash Plan - claim cashback on a variety of everyday healthcare costs Electric vehicle - salary sacrifice scheme 100's of exclusive retailer discounts Professional wellbeing, health & fitness app - Wrkit Enhanced parental leave, including time off for IVF appointments Religious bank holidays - if you don't celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year. Life Assurance - 4 times your salary 25% Car Insurance Discount 20% Travel Insurance Discount Cycle to Work Scheme Employee Referral Scheme Community support day

Somerset Bridge in Bristol is looking for a Data Enrichment Manager to build and lead the Data Enrichment Team. This role supports the Head of Analytics in developing the company's data enrichment strategy, enhancing pricing accuracy and customer understanding. Candidates should have strong management skills and an analytical mindset, along with experience in underwriting and proficiency in data analysis tools. The position offers hybrid working and various benefits including generous annual leave and an annual bonus.

Data Enrichment Manager Department: SBISL Data Enrichment Employment Type: Permanent - Full Time Location: Bristol Compensation: Up to £90,000 / year Description At Somerset Bridge Group we are seeking a Data Enrichment Manager to build and lead our Data Enrichment Team, supporting the Head of Analytics and R&D in achieving the overall objectives of the function as a whole. The successful candidate will take ownership of developing and delivering the company's data enrichment strategy, ensuring the effective use of internal and external data to enhance pricing accuracy, underwriting insight and customer understanding. Through innovative and responsible use of data, help the business deliver the right prices to the right customers in a dynamic and competitive market, driving sustainable growth, improved trading performance and fair value for customers in line with regulatory expectations and company goals. What you'll be responsible for: Lead the Data Enrichment Team towards the delivery of objectives Manage workload, prioritize and delegate tasks within the Data Enrichment Team to ensure timely delivery of initiatives Define clear goals for the team, provide constructive feedback, and support professional development Motivate members of the Data Enrichment Team Continuously search for available new data sources Deliver a steady flow of high-quality rate change proposals Oversee deployment of approved rate changes Liaise with other teams (Trading, Finance, and operational teams, etc.) to highlight predicted impact of upcoming rate changes Collaborate with IT and data engineering teams to ensure data infrastructure and pipelines are robust, scalable, and secure Always keep customers in mind to ensure good value to customers, with extra attention to vulnerable customers Stay informed on market developments, competitor activity, and emerging trends; react if/as necessary Understand all the data currently available; highlight concerns & propose solutions Identify opportunities to harvest value from existing or new data sources; generate new rating factors Work with internal stakeholders and suppliers to explore new data enrichment opportunities (DPIA, contracts, invoices, etc.) Fully understand every aspect of the premium calculation; understand how RADAR and rate changes in RADAR work Stay abreast of the latest advancements in data science and machine learning, identify opportunities to incorporate new technologies and methodologies into the team's work Promote a culture of continuous learning, encourage the exploration of innovative data-driven solutions Identify leaks & opportunities and propose pricing adjustments to improve performance Identify, report, and action breaches and pricing errors Work with internal stakeholders and suppliers to deliver objectives (contracts, DPIAs, invoices, co-funds, etc.) Ensure compliance with all relevant regulatory requirements and industry standards in pricing strategies and practices Promote data governance best practices, ensuring data integrity, quality, and security in all pricing activities Document rate changes, models, processes, and analytical methodologies for transparency and audit purposes Continuously search for ways to do things better; question everything, think outside the box What you'll need: Strong management and mentoring skills to develop a high-performing team of pricing professionals Strong analytical mindset Logical thinker Question everything; search for innovative new solutions Passion for data driven decisions Underwriting experience Proficiency in pricing techniques, statistical modelling, and predictive analytics Knowledge of the insurance market and competitive dynamics Commercial awareness and drive for practical outcomes Comprehensive understanding of the motor insurance industry, its regulatory environment, and market trends Ability to develop long-term pricing strategies that balance customer satisfaction, profitability, and market competitiveness Exceptional capability to interpret and synthesize large and complex datasets into actionable pricing recommendations Advanced knowledge of tools such as RADAR, Python, R, SQL, Excel, and data visualization platforms (e.g., Tableau, Power BI) Strong cross-functional collaboration Good communication skills; ability to present complex data insights clearly and persuasively to both technical and non-technical audiences (both in writing and verbal) Desire and capability of strategic planning Strong prioritization and delegation skills Deep knowledge of statistical methods and general insurance pricing methods and techniques Stakeholder management skills Programming skills Deep knowledge and understanding of data science / mathematics (at least one area) would be an advantage Our Benefits Hybrid working - 2 days in the office and 3 days working from home 25 days annual leave, rising to 27 days over 2 years' service and 30 days after 5 years' service. Plus bank holidays! Discretionary annual bonus Pension scheme - 5% employee, 6% employer Flexible working - we will always consider applications for those who require less than the advertised hours Flexi-time Healthcare Cash Plan - claim cashback on a variety of everyday healthcare costs Electric vehicle - salary sacrifice scheme 100's of exclusive retailer discounts Professional wellbeing, health & fitness app - Wrkit Enhanced parental leave, including time off for IVF appointments Religious bank holidays - if you don't celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year. Life Assurance - 4 times your salary 25% Car Insurance Discount 20% Travel Insurance Discount Cycle to Work Scheme Employee Referral Scheme Community support day