AHP Administrator

Band 3 Administrator - Job Ref 262-A-26-

Location: IMSK Physiotherapy Department, Penrith Hospital, Penrith.

Salary: £25,760 - £27,476 per annum pro rata.

Hours: Part time, Job share, 30 hours per week (Monday - Friday).

Contract: 12 months (Fixed term from June 2026 until June 2027).

Job overview

An opportunity has arisen for a Band 3 Administrator to join the IMSK Service at Penrith Hospital. This role will involve liaising with other administrators and health care professionals, creating an integrated care pathway ensuring seamless transition to secondary care services, enabling patient care to be delivered to the highest possible standard. As an administrator working under the general direction of the administrative team lead, duties include maintaining administrative digital and manual systems, procedures and records to enable the team to deliver an effective patient journey.

Main duties of the job

Carry out referral activities through care pathways across primary, secondary and acute settings. Daily telephone contact with patients. Schedule appointments for patients and deal with general enquiries, and other delegated administrative tasks.

Job description attached to this advert. Primary duties are as highlighted in "Main duties of the job". Applicant will provide administrative support to the IMSK Service.

Other requirements

• Ability to adapt to changing circumstances and priorities.
• Flexible approach to working patterns.
• Promote equality and diversity.
• Ability to travel between sites.

Skills and Aptitudes

• Ability to deal with information sensitively and confidentially.
• Good communication skills both written and verbal.
• Ability to work both independently and as part of a team.
• Ability to prioritise work unsupervised and meet tight deadlines.
• Ability to deliver high quality service and maintain a high standard of work.
• Ability to work under pressure.
• Willingness and ability to learn new skills.
• Problem solving and ability to multi task.

Knowledge and Experience

• Knowledge of secretarial or administrative procedures and systems.
• Good working knowledge of Microsoft Office applications including Word, Excel, PowerPoint and Teams.
• Experience of organising and facilitating meetings.
• Experience of diary management.
• Knowledge of NHS guidelines.
• Previous administrative experience within NHS.

Qualifications

• NVQ3 administration or relevant experience.
• Minimum GCSE qualification in English Language or equivalent.
• RSA II word processing or equivalent.
• ECDL.

Benefits

• 27 day holiday scheme rising to 33 after 10 years.
• NHS Discounts .
• Salary Sacrifice schemes including lease cars and Cycle to Work .
• Vivup is a free, confidential counselling and information service to assist with personal or work related problems.
• Subject to eligibility.

Disclosure and Barring Service

Standard Check: £21.50 + Administration cost of £6.50 = £28.00, deducted from salary over a 4 month period or a one off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00, deducted from salary over a 4 month period or a one off payment.

The cost of the DBS must be met by the successful candidate(s) through salary deduction.

EEO Statement

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Additional Information

Relocation assistance may be available for successful applicants moving to the region for certain posts.

AHP - Return to Practice Job Advert information. This role may be suitable for individuals returning to practice. Please speak to the recruiting manager for more information.

Closing date: 17/06/:59.