North-Cumbria-Integrated-Care-Nhs-Foundation-Trust-
Carlisle, Cumbria
Would you like to join a centre of excellence in rural and remote healthcare? Chief Nursing Information Officer (CNIO) NHS AfC: Band 8b Main area Digital Management - 202119 Grade NHS AfC: Band 8b Contract Permanent Hours Full time Flexible working 37.5 hours per week Job ref 262-A-26- Site Trust wide Town Carlisle Salary £66,582 - £77,368 Per annum Salary period Yearly Closing 23/06/:59 Job overview Chief Nursing Information Officer Are you passionate about making a difference to the lives of people in Cumbria? Do you enjoy working with people and supporting them to transform the way they work? Are you passionate about improvement and change? If so, we'd love to hear from you! An exciting opportunity exists for a Chief Nursing Information Officer to work with our Care Collaboratives and Digital Programmes team, helping to support a transformational digital modernisation programme and introduce an electronic patient record system. The CNIO role combines knowledge of patient care, digital technology and change management to effectively address the information and knowledge needs of healthcare professionals and patients to promote safe, effective, and efficient use of Digital Health solutions in clinical settings. The post holder will act as a change agent working with nursing and clinical leadership teams to identify, develop, plan, implement, and measure initiatives that deliver the digital strategy and support quality patient care and professional practice. If you are enthusiastic, experienced, highly motivated, respond positively to new challenges, and want to be involved in delivery of digital improvements in healthcare in Cumbria and have what we are looking for, we would be delighted to hear from you. If you would like an informal chat about the role, please contact us. Main duties of the job The CNIO role combines knowledge of patient care, digital technology and change management to effectively address the information and knowledge needs of healthcare professionals and patients to promote safe, effective, and efficient use of Digital Health solutions in clinical settings with the ultimate aim of improving patient outcomes. The post holder will act as a change agent working with nursing and clinical leadership teams in the identification, development, planning, implementation, and measurement of initiatives that deliver the digital strategy to support quality patient care and professional practice. The CNIO will work closely with the Chief Clinical Information Officer (CCIO), Associate Director of Digital and Head of Digital Programmes to deliver the Trust's digital strategy with particular focus on making the digital strategy work for clinicians, supporting the objectives to: Use technology and information to enable smarter, safer working. Digitise our health and care records so that information can be shared quickly, appropriately, securely, to improve health outcomes. Provide public facing digital services. Understand our data and its context to be able to make informed decisions to improve patient care and population health. Working for our organisation At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county. Our five key principles demonstrate our belief in the delivery of "safe, high quality care every time": Being a clinically led organisation. Quality and safety at the heart of our Trust. A positive patient experience every time. A great place to work. Managing our money well. As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work. Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability. Person specification Qualifications Professional nursing or AHP qualification. Registered with relevant Professional Regulator. Evidence of ongoing continuous professional development. Evidence of post registration training/education. Educated to Masters level or equivalent or able to demonstrate an equivalent level of knowledge. Certified Clinical Safety Officer. Registered with a professional body related to Information Technology e.g. FEDIP, The Chartered Institute for IT, or the Faculty of Clinical Informatics (FCI). A high level of knowledge for Programme and Project Management. Information technology related qualifications or training. Completed or be working towards accredited courses which enable potential development. Knowledge & Experience Senior nursing management / leadership experience. Broad knowledge of new technologies and their potential for application in healthcare and understanding of the wider NHS digital agenda. Ability to provide a strategic overview of the development of clinical digital systems to support high quality care and organisational effectiveness. Organisation development: understanding of the requirements of an information culture and an interest in emerging technologies, clinical information systems outcomes and measures. Demonstrable experience in leading at least one major digital intervention, such as deployment of an Electronic Patient Record system to improve care quality, within the last five years. Change management experience related to the planning and delivery of work in a clinical setting with demonstrated success in overcoming resistance to a change in clinical working practice. Extensive experience in clinical practice with substantial experience as a senior nurse / manager. Proven track record of using professional knowledge to bring about change related to the planning and delivery of clinical services and changing clinical working practice. Experience of working across professional boundaries. Deep understanding of health care. Sound knowledge of EPR functionality including care planning, risk assessment, physical health care. Knowledge and experience of quality governance. Proven ability to engage effectively with a broad range of multi professional stakeholders within and outside the organisation. Experience of development of clinical pathways.Ability to support, train and develop nursing and other staff who may have poor IT literacy. Knowledge of the national nursing agenda for digital transformation. Experience of working across Digital and Information Technology Services. Experience of leading technology based clinical projects in a complex environment. Experience of using quality improvement methodologies. Experience of implementing and monitoring standards of care, including clinical audit and governance. Technical knowledge and skills in relation to data and/or computer systems. Appreciation of cyber security and information governance. Previous CNIO experience and senior level management experience. Experience of translating business requirements into information/system requirements, and producing other documentation associated with the implementation of IT systems; e.g. Business Cases, Risk Assessments, Risk/Issues Logs, Policies, Procedures, Process Maps, Work Plans. Skills and Aptitudes Strong interpersonal and communication skills - both written and oral; demonstrated in settings within and outside the organisation involving front line staff to Director level. Able to express complicated, multi stranded concepts in an accessible way, both verbally and in writing and in a multi professional environment. Often acting as a translator between digital and clinical teams. Able to enthuse and inspire others using advanced communication and presentation skills. Skilled negotiator and high level influencing skills, able to persuade clinicians to engage with, implement and embed change to achieve successful outcomes. High-level presentation skills: able to confidently present information publicly using a variety of media in different settings in both 1:1 settings and to large gatherings of clinical professionals (conferences and workshops etc.). Ability to present to Board and engage with a broad range of stakeholders within and outside the organisation and in a multi professional environment. Benefits management: able to identify and articulate benefits of nursing information enabled change and drive through these benefits through to fruition. Training / coaching / mentorship. Demonstrates a transformational and coaching leadership style. Passionate about the digital clinical agenda with a positive, persuasive and inclusive style. Credible in a multi professional environment. Ability to develop and maintain effective clinical networks. Ability to communicate contentious information to an audience that may not be receptive. Provide and receive complex, technical, information, negotiate with senior stakeholders on complex issues, and present complex and sensitive information to large and influential groups. Can articulate and engage others in a vision for digital as an enabler for improvements in clinical quality . click apply for full job details
Would you like to join a centre of excellence in rural and remote healthcare? Chief Nursing Information Officer (CNIO) NHS AfC: Band 8b Main area Digital Management - 202119 Grade NHS AfC: Band 8b Contract Permanent Hours Full time Flexible working 37.5 hours per week Job ref 262-A-26- Site Trust wide Town Carlisle Salary £66,582 - £77,368 Per annum Salary period Yearly Closing 23/06/:59 Job overview Chief Nursing Information Officer Are you passionate about making a difference to the lives of people in Cumbria? Do you enjoy working with people and supporting them to transform the way they work? Are you passionate about improvement and change? If so, we'd love to hear from you! An exciting opportunity exists for a Chief Nursing Information Officer to work with our Care Collaboratives and Digital Programmes team, helping to support a transformational digital modernisation programme and introduce an electronic patient record system. The CNIO role combines knowledge of patient care, digital technology and change management to effectively address the information and knowledge needs of healthcare professionals and patients to promote safe, effective, and efficient use of Digital Health solutions in clinical settings. The post holder will act as a change agent working with nursing and clinical leadership teams to identify, develop, plan, implement, and measure initiatives that deliver the digital strategy and support quality patient care and professional practice. If you are enthusiastic, experienced, highly motivated, respond positively to new challenges, and want to be involved in delivery of digital improvements in healthcare in Cumbria and have what we are looking for, we would be delighted to hear from you. If you would like an informal chat about the role, please contact us. Main duties of the job The CNIO role combines knowledge of patient care, digital technology and change management to effectively address the information and knowledge needs of healthcare professionals and patients to promote safe, effective, and efficient use of Digital Health solutions in clinical settings with the ultimate aim of improving patient outcomes. The post holder will act as a change agent working with nursing and clinical leadership teams in the identification, development, planning, implementation, and measurement of initiatives that deliver the digital strategy to support quality patient care and professional practice. The CNIO will work closely with the Chief Clinical Information Officer (CCIO), Associate Director of Digital and Head of Digital Programmes to deliver the Trust's digital strategy with particular focus on making the digital strategy work for clinicians, supporting the objectives to: Use technology and information to enable smarter, safer working. Digitise our health and care records so that information can be shared quickly, appropriately, securely, to improve health outcomes. Provide public facing digital services. Understand our data and its context to be able to make informed decisions to improve patient care and population health. Working for our organisation At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county. Our five key principles demonstrate our belief in the delivery of "safe, high quality care every time": Being a clinically led organisation. Quality and safety at the heart of our Trust. A positive patient experience every time. A great place to work. Managing our money well. As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work. Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability. Person specification Qualifications Professional nursing or AHP qualification. Registered with relevant Professional Regulator. Evidence of ongoing continuous professional development. Evidence of post registration training/education. Educated to Masters level or equivalent or able to demonstrate an equivalent level of knowledge. Certified Clinical Safety Officer. Registered with a professional body related to Information Technology e.g. FEDIP, The Chartered Institute for IT, or the Faculty of Clinical Informatics (FCI). A high level of knowledge for Programme and Project Management. Information technology related qualifications or training. Completed or be working towards accredited courses which enable potential development. Knowledge & Experience Senior nursing management / leadership experience. Broad knowledge of new technologies and their potential for application in healthcare and understanding of the wider NHS digital agenda. Ability to provide a strategic overview of the development of clinical digital systems to support high quality care and organisational effectiveness. Organisation development: understanding of the requirements of an information culture and an interest in emerging technologies, clinical information systems outcomes and measures. Demonstrable experience in leading at least one major digital intervention, such as deployment of an Electronic Patient Record system to improve care quality, within the last five years. Change management experience related to the planning and delivery of work in a clinical setting with demonstrated success in overcoming resistance to a change in clinical working practice. Extensive experience in clinical practice with substantial experience as a senior nurse / manager. Proven track record of using professional knowledge to bring about change related to the planning and delivery of clinical services and changing clinical working practice. Experience of working across professional boundaries. Deep understanding of health care. Sound knowledge of EPR functionality including care planning, risk assessment, physical health care. Knowledge and experience of quality governance. Proven ability to engage effectively with a broad range of multi professional stakeholders within and outside the organisation. Experience of development of clinical pathways.Ability to support, train and develop nursing and other staff who may have poor IT literacy. Knowledge of the national nursing agenda for digital transformation. Experience of working across Digital and Information Technology Services. Experience of leading technology based clinical projects in a complex environment. Experience of using quality improvement methodologies. Experience of implementing and monitoring standards of care, including clinical audit and governance. Technical knowledge and skills in relation to data and/or computer systems. Appreciation of cyber security and information governance. Previous CNIO experience and senior level management experience. Experience of translating business requirements into information/system requirements, and producing other documentation associated with the implementation of IT systems; e.g. Business Cases, Risk Assessments, Risk/Issues Logs, Policies, Procedures, Process Maps, Work Plans. Skills and Aptitudes Strong interpersonal and communication skills - both written and oral; demonstrated in settings within and outside the organisation involving front line staff to Director level. Able to express complicated, multi stranded concepts in an accessible way, both verbally and in writing and in a multi professional environment. Often acting as a translator between digital and clinical teams. Able to enthuse and inspire others using advanced communication and presentation skills. Skilled negotiator and high level influencing skills, able to persuade clinicians to engage with, implement and embed change to achieve successful outcomes. High-level presentation skills: able to confidently present information publicly using a variety of media in different settings in both 1:1 settings and to large gatherings of clinical professionals (conferences and workshops etc.). Ability to present to Board and engage with a broad range of stakeholders within and outside the organisation and in a multi professional environment. Benefits management: able to identify and articulate benefits of nursing information enabled change and drive through these benefits through to fruition. Training / coaching / mentorship. Demonstrates a transformational and coaching leadership style. Passionate about the digital clinical agenda with a positive, persuasive and inclusive style. Credible in a multi professional environment. Ability to develop and maintain effective clinical networks. Ability to communicate contentious information to an audience that may not be receptive. Provide and receive complex, technical, information, negotiate with senior stakeholders on complex issues, and present complex and sensitive information to large and influential groups. Can articulate and engage others in a vision for digital as an enabler for improvements in clinical quality . click apply for full job details
North-Cumbria-Integrated-Care-Nhs-Foundation-Trust-
Penrith, Cumbria
Band 3 Administrator - Job Ref 262-A-26- Location: IMSK Physiotherapy Department, Penrith Hospital, Penrith. Salary: £25,760 - £27,476 per annum pro rata. Hours: Part time, Job share, 30 hours per week (Monday - Friday). Contract: 12 months (Fixed term from June 2026 until June 2027). Job overview An opportunity has arisen for a Band 3 Administrator to join the IMSK Service at Penrith Hospital. This role will involve liaising with other administrators and health care professionals, creating an integrated care pathway ensuring seamless transition to secondary care services, enabling patient care to be delivered to the highest possible standard. As an administrator working under the general direction of the administrative team lead, duties include maintaining administrative digital and manual systems, procedures and records to enable the team to deliver an effective patient journey. Main duties of the job Carry out referral activities through care pathways across primary, secondary and acute settings. Daily telephone contact with patients. Schedule appointments for patients and deal with general enquiries, and other delegated administrative tasks. Job description attached to this advert. Primary duties are as highlighted in "Main duties of the job". Applicant will provide administrative support to the IMSK Service. Other requirements Ability to adapt to changing circumstances and priorities. Flexible approach to working patterns. Promote equality and diversity. Ability to travel between sites. Skills and Aptitudes Ability to deal with information sensitively and confidentially. Good communication skills both written and verbal. Ability to work both independently and as part of a team. Ability to prioritise work unsupervised and meet tight deadlines. Ability to deliver high quality service and maintain a high standard of work. Ability to work under pressure. Willingness and ability to learn new skills. Problem solving and ability to multi task. Knowledge and Experience Knowledge of secretarial or administrative procedures and systems. Good working knowledge of Microsoft Office applications including Word, Excel, PowerPoint and Teams. Experience of organising and facilitating meetings. Experience of diary management. Knowledge of NHS guidelines. Previous administrative experience within NHS. Qualifications NVQ3 administration or relevant experience. Minimum GCSE qualification in English Language or equivalent. RSA II word processing or equivalent. ECDL. Benefits 27 day holiday scheme rising to 33 after 10 years. NHS Discounts . Salary Sacrifice schemes including lease cars and Cycle to Work . Vivup is a free, confidential counselling and information service to assist with personal or work related problems. Subject to eligibility. Disclosure and Barring Service Standard Check: £21.50 + Administration cost of £6.50 = £28.00, deducted from salary over a 4 month period or a one off payment. Enhanced Check: £49.50 + administration cost of £6.50 = £56.00, deducted from salary over a 4 month period or a one off payment. The cost of the DBS must be met by the successful candidate(s) through salary deduction. EEO Statement If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Additional Information Relocation assistance may be available for successful applicants moving to the region for certain posts. AHP - Return to Practice Job Advert information. This role may be suitable for individuals returning to practice. Please speak to the recruiting manager for more information. Closing date: 17/06/:59.
Band 3 Administrator - Job Ref 262-A-26- Location: IMSK Physiotherapy Department, Penrith Hospital, Penrith. Salary: £25,760 - £27,476 per annum pro rata. Hours: Part time, Job share, 30 hours per week (Monday - Friday). Contract: 12 months (Fixed term from June 2026 until June 2027). Job overview An opportunity has arisen for a Band 3 Administrator to join the IMSK Service at Penrith Hospital. This role will involve liaising with other administrators and health care professionals, creating an integrated care pathway ensuring seamless transition to secondary care services, enabling patient care to be delivered to the highest possible standard. As an administrator working under the general direction of the administrative team lead, duties include maintaining administrative digital and manual systems, procedures and records to enable the team to deliver an effective patient journey. Main duties of the job Carry out referral activities through care pathways across primary, secondary and acute settings. Daily telephone contact with patients. Schedule appointments for patients and deal with general enquiries, and other delegated administrative tasks. Job description attached to this advert. Primary duties are as highlighted in "Main duties of the job". Applicant will provide administrative support to the IMSK Service. Other requirements Ability to adapt to changing circumstances and priorities. Flexible approach to working patterns. Promote equality and diversity. Ability to travel between sites. Skills and Aptitudes Ability to deal with information sensitively and confidentially. Good communication skills both written and verbal. Ability to work both independently and as part of a team. Ability to prioritise work unsupervised and meet tight deadlines. Ability to deliver high quality service and maintain a high standard of work. Ability to work under pressure. Willingness and ability to learn new skills. Problem solving and ability to multi task. Knowledge and Experience Knowledge of secretarial or administrative procedures and systems. Good working knowledge of Microsoft Office applications including Word, Excel, PowerPoint and Teams. Experience of organising and facilitating meetings. Experience of diary management. Knowledge of NHS guidelines. Previous administrative experience within NHS. Qualifications NVQ3 administration or relevant experience. Minimum GCSE qualification in English Language or equivalent. RSA II word processing or equivalent. ECDL. Benefits 27 day holiday scheme rising to 33 after 10 years. NHS Discounts . Salary Sacrifice schemes including lease cars and Cycle to Work . Vivup is a free, confidential counselling and information service to assist with personal or work related problems. Subject to eligibility. Disclosure and Barring Service Standard Check: £21.50 + Administration cost of £6.50 = £28.00, deducted from salary over a 4 month period or a one off payment. Enhanced Check: £49.50 + administration cost of £6.50 = £56.00, deducted from salary over a 4 month period or a one off payment. The cost of the DBS must be met by the successful candidate(s) through salary deduction. EEO Statement If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Additional Information Relocation assistance may be available for successful applicants moving to the region for certain posts. AHP - Return to Practice Job Advert information. This role may be suitable for individuals returning to practice. Please speak to the recruiting manager for more information. Closing date: 17/06/:59.