Shoosmiths LLP is seeking a Service Delivery Manager to ensure IT services are effectively delivered across the firm, primarily in Birmingham or Northampton. This role involves leading IT support services, managing stakeholder relationships, and ensuring service quality and performance.
The ideal candidate will have extensive experience in IT service delivery and leadership, excellent stakeholder management skills, and be capable of motivating teams across various locations. The role offers a hybrid working arrangement with a requirement to work from the office at least three days a week.