Senior Project Manager - DTC Technology & Platform Rollouts

  • PUMA SE
  • Coventry, Warwickshire
  • 06/06/2026
Full time Information Technology Telecommunications CRM

Job Description

Values

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine.

Role Purpose

Own end-to-end delivery of global Direct-to-Consumer (DTC) technology and platform rollouts across digital and retail channels. Lead the introduction, migration, and scaling of core DTC platforms across web, app, and retail. Ensure a stable, secure, and scalable global DTC technology landscape.

Key Responsibilities
  • End to end ownership of complex DTC technology and platform rollouts
  • Manage parallel delivery streams across eCommerce, App, POS, OMS, payments, data, and integrations
  • Plan and execute international rollouts, including migration, cutover, and decommissioning
  • Coordinate dependencies across product, architecture, engineering, retail IT, operations, security, and partners
  • Ensure non functional requirements (stability, performance, security, compliance, scalability)
  • Lead cross functional, international delivery teams
  • Manage risks, issues, and escalations
  • Execute go lives, including hyper care and handover to operations
  • Provide clear status and decision reporting to senior stakeholders
Technology Scope

Digital: E Commerce (Web & App), CMS, search, personalization, loyalty / membership.
Retail: POS systems, omnichannel use cases (e.g. Click & Collect).
Core platforms: Commerce/Shop platform, OMS, payments, CRM, PIM, inventory & fulfillment, returns, data & analytics.
Understanding of API based, event driven cloud architectures.
Basic knowledge of CI/CD and release management.

Experience, Skills & Working Style
  • 8+ years of experience delivering complex technology projects or rollouts
  • Background in DTC, omnichannel, or retail technology environments
  • Experience with international, multi region setups
  • Solid understanding of software delivery, integrations, and IT operations
  • Comfortable with classical, agile, and hybrid delivery models
  • Strong ownership, structuring, and communication skills
  • Pragmatic and resilient in high pressure rollout and go live phases
  • Experience working with global, cross functional teams and partners
  • Fluent English required; German is a plus

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.