450 jobs found

Risk, Credit Risk - Emerging Markets, Analyst, London location_on London, Greater London, England, United Kingdom Risk Our Risk division develops comprehensive processes to monitor, assess, and manage the risk of expected and unexpected events that may have an adverse impact on the firm. Risk professionals execute critical day to day risk management activities, lead projects, and contribute to the ongoing advancement of a robust risk management program. Effective coordination with executive management, business units, control departments and technology is critical for success. Counterparty Credit Risk Credit Risk is responsible for managing the firm's credit exposure to its trading and lending counterparties. Leveraging its extensive expertise in financial, credit and risk analysis, CR ensures that credit exposure to our counterparts is managed within the firm's risk appetite. Credit professionals work closely with many areas of the firm. Given this structure, CR professionals gain diverse financial experience and a broad perspective on how the entire firm functions. The interaction with numerous departments and the range of projects that ensue allow for a challenging, varied and multi dimensional work environment. This business is ideal for collaborative individuals who have strong ethics and attention to detail. Whether assessing the creditworthiness of the firm's counterparties, monitoring market risks associated with trading activities, or offering analytical and regulatory compliance support, our work contributes directly to the firm's success. Responsibilities Assess the credit and financial strength of the firm's corporate, sovereign and financial institution clients across the Emerging Markets (CEEMEA region) by performing fundamental credit analysis using both quantitative and qualitative factors. Coordinate with Global Banking and Markets (GBM) and other departments to review and approve derivative, funding and lending transactions while ensuring appropriate documentation and risk mitigants to protect against default and minimize potential losses. Proactively monitor and assess counterparties and industry / country portfolios and report relevant information to senior management in a timely manner. Develop and manage relationships with colleagues from the broader Risk division as well as with other areas of the firm. Prepare credit views for Risk Committees. Perform sector analysis regularly in order to assess portfolio concentration or trends. Monitor, manage and report exposures at a counterparty, product and portfolio level. Skills and Experience Required Bachelor's degree in economics or finance preferred, though not essential. 2-3 years of experience in a risk or finance role (1st or 2nd line) ideally involving corporate credit analysis. Experience in coverage of emerging markets would be an advantage but is not essential. Some knowledge of derivatives, funding, and lending products. Experience in negotiating trading documentation (ISDA, GMRA). Strong interest in financial markets and economic / geopolitical developments. Up-to-date with emerging business, economic, and market trends. Excellent analytical, communication, and organizational skills required. Ability to work flexibly in teams and manage a varied workload to meet deadlines. About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short term disability, long term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state of the art on site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount). Child Care & Family Care We offer on site child care centers that provide full time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class leading benefits our firm has to offer.

Full time Civic Recruitment Limited United Kingdom Posted On 09/06/2026 Job Information Technology / IT / Internet City Esher Province Surrey Postal Code KT10 Job Description 3 Month Contract With A local Authority PLEASE ONLY APPLY IF YOU HAVE PUBLIC SECTOR EXPERIENCE Job Purpose To provide high-quality operational and technical support to over 400 end users across the Council, ensuring the effective installation, configuration, maintenance, and support of ICT hardware, software, mobile devices, and Microsoft 365 services. The role is responsible for delivering excellent customer service through the ICT Service Desk, resolving incidents and service requests, and working collaboratively with internal teams and third-party suppliers to maintain reliable ICT services across the organisation. Key Responsibilities Provide 1st and 2nd line technical support for Windows 11 devices, Microsoft 365 applications, Teams, SharePoint, mobile devices, and associated hardware. Monitor, manage, and resolve incidents and service requests through the ICT Service Desk, ensuring compliance with service level agreements (SLAs). Deliver support to users via telephone, email, remote support tools, and face-to-face assistance. Install, configure, maintain, and troubleshoot laptops, docking stations, monitors, mobile devices, peripherals, and audiovisual equipment. Support the administration and management of user accounts, passwords, access permissions, and email security processes. Configure and manage iPhones and iPads using Apple Business Manager and Microsoft Endpoint Manager. Provide ICT induction training and ongoing guidance to staff on Council systems and applications. Maintain accurate documentation, knowledge articles, user guides, asset records, and software licence information. Liaise with third-party suppliers and support partners to resolve technical issues and coordinate service delivery. Assist with ICT administration, including stock management, purchase orders, invoices, and asset register updates. Participate in a shift rota to ensure Service Desk coverage and provide support at remote Council locations when required. Contribute to continuous service improvement by identifying opportunities to enhance customer experience and ways of working. Requirements Experience working within an ICT support or Service Desk environment. Experience supporting Windows 11, Microsoft 365, Teams, SharePoint, laptops, mobile devices, and telephony solutions. Experience with mobile device management, including Microsoft Endpoint Manager. Strong customer service, communication, and interpersonal skills. Ability to diagnose and resolve hardware and software issues using a logical and analytical approach. Experience working with service management processes and ticketing systems. Ability to follow procedures accurately and maintain detailed records and documentation. Well organised with strong attention to detail and the ability to manage competing priorities. Ability to work collaboratively within a team and share knowledge effectively. Willingness to work a shift rota and provide additional cover when required. Full UK driving licence and access to a vehicle during working hours. Basic DBS clearance. Educated to GCE A Level standard or equivalent. Experience supporting users across multiple sites and locations. Experience within a local government or public sector ICT environment.

Civic Recruitment Limited is seeking a skilled ICT Support Technician for a 3-month contract with a local authority in Esher, Surrey. The role involves providing operational and technical support to over 400 users, ensuring effective installation and maintenance of ICT hardware and software. The ideal candidate will have experience in an ICT support environment, expertise in Windows 11 and Microsoft 365, and strong customer service skills. A full UK driving licence and basic DBS clearance are required.

Do you want to join Hyde as the Applications support Manager and lead a high performing applications support function that keeps critical enterprise systems running smoothly for colleagues and customers? This is a fantastic opportunity to lead a team supporting business critical platforms and related technologies, while working closely with Product, Engineering, Architecture and external partners. You'll combine people leadership, operational oversight and service improvement to reduce repeat issues, improve user experience and build a strong, joined up support function across Hyde. What you'll be doing Leading, coaching and developing a team of 1st Line Service Desk Analysts, Apprentices and Applications Support colleagues. Creating a positive, inclusive team culture with clear objectives, regular performance conversations and a strong focus on wellbeing and development. Managing team capacity, workload prioritisation and escalations across supported applications and services. Ensuring application incidents and service requests are resolved effectively and in line with service targets. Act as an escalation point for major or sensitive incidents affecting Hyde's enterprise systems and integrations. About you You'll have experience leading application support or service desk teams in a complex technology environment. You'll bring strong knowledge of incident management, problem management and service improvement. You'll be confident handling escalations, coordinating technical investigations and working across multiple stakeholders. You'll be skilled at using data, trends and insight to improve service quality and reduce repeat issues. You'll be a collaborative people leader who can develop capability, build engagement and drive accountability. We're committed to creating an inclusive workplace where everyone can thrive. We offer a competitive benefits package, including employer pension contributions of up to 10%. Minimum of 25 days' annual leave plus bank holidays, life insurance and a health cash plan. You'll have access to flexible benefits, wellbeing support and ongoing learning and development opportunities. You'll be joining an organisation with a clear social purpose, helping provide homes and communities that people are proud of. Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision making, service delivery, and the way we shape our organisation. As a Disability Confident Employer, we're happy to provide reasonable adjustments throughout the recruitment process and in the workplace.

GSF Car Parts Limited is seeking a 1st Line Service Desk Analyst to be the first point of contact for IT support. The role involves responding to support requests, diagnosing basic technical issues, and escalating more complex problems. The ideal candidate will have strong communication skills and a customer-focused approach. This position may require shift work and will primarily be office-based or remote.

About The Role Job Overview The 1st Line Service Desk Analyst serves as the first point of contact for internal and external customers experiencing technical issues or requiring IT support. This role is responsible for providing excellent customer service, resolving basic technical queries, and escalating more complex issues to higher-level support teams. A 1st Line Service Desk Analyst will be proactive, detail-oriented, and eager to assist users in a fast-paced environment. Key Responsibilities Respond to incoming support requests via phone, email, or ticketing system in a timely and professional manner. Diagnose and resolve basic hardware, software, and network-related issues (e.g., password resets, printer connectivity, application access). Log all incidents and service requests accurately in the IT service management system, ensuring detailed documentation. Escalate unresolved issues to 2nd Line Support or other relevant teams, providing clear and concise handover notes. Assist users with step-by-step guidance to troubleshoot common problems and educate them on self-service options. Monitor and follow up on open tickets to ensure timely resolution and customer satisfaction. Perform basic account administration tasks, such as user account creation or permissions changes, following company protocols. Adhere to IT policies, procedures, and service level agreements (SLAs). Contribute to the maintenance of knowledge base articles and support documentation. About You Skills and Qualifications Previous experience in a customer service or IT support role (preferred but not essential). Basic understanding of IT systems, including Windows/Mac operating systems, Microsoft Office Suite, and common networking concepts. Strong communication skills, both verbal and written, with a customer-focused attitude. Ability to multitask, prioritize, and manage time effectively in a busy environment. Problem-solving skills with a keen eye for detail. Familiarity with ITIL processes or ticketing systems (e.g., ServiceNow, Zendesk) is a plus. A relevant IT certification (e.g., CompTIA A+, Microsoft Fundamentals) is desirable but not required. Personal Attributes Patient and empathetic, with a passion for helping others. Team player with a willingness to learn and adapt. Comfortable working under pressure and handling a high volume of queries. Working Conditions Shift work may be required, including weekends or evenings, depending on business needs. Primarily office-based or remote, with appropriate equipment provided.

About The Role Job Overview: The 1st Line Service Desk Analyst serves as the first point of contact for internal and external customers experiencing technical issues or requiring IT support. This role is responsible for providing excellent customer service, resolving basic technical queries, and escalating more complex issues to higher-level support teams. A 1st Line Service Desk Analyst will be proactive, detail-oriented, and eager to assist users in a fast-paced environment. Key Responsibilities Respond to incoming support requests via phone, email, or ticketing system in a timely and professional manner. Diagnose and resolve basic hardware, software, and network-related issues (e.g., password resets, printer connectivity, application access). Log all incidents and service requests accurately in the IT service management system, ensuring detailed documentation. Escalate unresolved issues to 2nd Line Support or other relevant teams, providing clear and concise handover notes. Assist users with step by step guidance to troubleshoot common problems and educate them on self service options. Monitor and follow up on open tickets to ensure timely resolution and customer satisfaction. Perform basic account administration tasks, such as user account creation or permissions changes, following company protocols. Adhere to IT policies, procedures, and service level agreements (SLAs). Contribute to the maintenance of knowledge base articles and support documentation. About You Skills and Qualifications Previous experience in a customer service or IT support role (preferred but not essential). Basic understanding of IT systems, including Windows/Mac operating systems, Microsoft Office Suite, and common networking concepts. Strong communication skills, both verbal and written, with a customer-focused attitude. Ability to multitask, prioritize, and manage time effectively in a busy environment. Problem solving skills with a keen eye for detail. Familiarity with ITIL processes or ticketing systems (e.g., ServiceNow, Zendesk) is a plus. A relevant IT certification (e.g., CompTIA A+, Microsoft Fundamentals) is desirable but not required. Personal Attributes Patient and empathetic, with a passion for helping others. Team player with a willingness to learn and adapt. Comfortable working under pressure and handling a high volume of queries. Working Conditions Shift work may be required, including weekends or evenings, depending on business needs. Primarily office-based.

GSF Car Parts Limited, based in Wolverhampton, is seeking a proactive and detail-oriented 1st Line Service Desk Analyst. This role involves providing first-line IT support to internal and external customers, addressing technical queries, and ensuring excellent customer service. The ideal candidate should have strong communication skills, a basic understanding of IT systems, and the ability to work effectively under pressure. Shift work may be required, including weekends or evenings, in a mainly office-based setting.

Overview Application Support Analyst Our Client is looking to recruit an Application Support Analyst with at least 3 to 5 years 1st and 2nd Line Support experience. Reporting to the Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process, ensuring that all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3rd party suppliers as appropriate. Responsibilities Provide 2nd and 3rd line support for the application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3rd party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved by CAB, liaising with Change Manager Owns Configuration Management process Responsible for scheduled maintenance and capacity planning Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes Responsible for the development and maintenance of the data warehouse Run reports and conduct analysis in-line with Business/Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Experience Proven experience working in 2nd/3rd line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and managing 3rd party suppliers Experience managing assets, both hardware and software The Client has offices in Peteborough. Salary for this role is £35K - £40K + Benefits. Please do send your CV to us in Word format along with your salary and availability

Support Analyst with 2nd Level Treasury Systems Support - FIS Integrity FIS Integrity -Treasury and Risk Management System Support Analyst with 2nd Level experience. Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System. You must have at least 1 to 4 years experience of working with and supporting FIS Treasury and Risk Management System Integrity. This is a 2nd level implementation and support position. Operational Platform Monitoring & Treasury Process Assurance Ensures uninterrupted execution of Treasury critical processes and protection of daily cash positioning, payment execution, and cut off compliance. Monitor Treasury systems, interfaces, and scheduled jobs (EOD, SOD, intraday processes) Oversee payment flows across SWIFT, API, EBICS, and bank platforms Validate inbound data (bank statements, market data, trade feeds) Execute operational runbooks for failed processes and controlled reprocessing Perform daily checks and controls including cash position validation and transaction completeness Incident Management & Treasury Service Continuity Protects Treasury operations by restoring service rapidly when incidents threaten payments, liquidity visibility, or regulatory obligations. Log, classify, and prioritise incidents in ServiceNow based on Treasury business impact Perform structured triage and initial diagnosis Resolve standard issues within SLA using approved knowledge base and runbooks Escalate complex or cross system issues to L3 with full technical and business diagnostic context Support major incident management processes and incident bridge calls Cash, Position & Exposure Data Integrity Ensures integrity of cash, position, risk, exposure, and hedge data used in Treasury decision making, external reporting, and audit processes. Validate transaction, position, balance, and exposure data across Treasury systems Identify and resolve discrepancies impacting liquidity confidence and risk accuracy Support reconciliation processes and ensure audit ready completeness of financial data Testing & Release Support with Treasury Assurance Ensures Treasury readiness and outcome protection for system changes and SaaS releases. Support execution of business testing, UAT, and regression testing Validate operational outputs resulting from system changes Assist in business readiness checks prior to release or cutover Essential 2-5 years' experience in 1st / 2nd Line Treasury systems or financial systems support Understanding of Treasury processes (payments, liquidity, settlements) Experience with incident management and ITIL processes Strong analytical and troubleshooting skills Desirable Experience in FIS Integrity System Basic SQL or data interrogation capability Exposure to SWIFT, APIs, and integration technologies Experience supporting UAT or testing cycles Qualifications Degree in Finance, IT, or related discipline ITIL Foundation (preferred) Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable A proactive attitude and ability to adapt to a hybrid work environment This will be a hybrid role with 3 days in the office in Central London. The salary for this role will be in the range £60K - £80K.